Sonali's Resume

9560987589,
Sonali Gupta
Sonaligupta2609 @gmail.com
Corporate Professional
- Katariyaaaa
SUMMARY
A result oriented professional with 4+ Years’ experience in Corporate Functions, involved in Service Operations. * Currently associated
as Territory Sales Manager with Bharti Airtel Limited (On roll).
* Good work ethics with communication and interpersonal skills.
* Ability to work well in both a team environment and individual environment.
* To give my value adds to the company.
EDUCATION
Masters, Business Administration Post Graduated, Dec 2020

Management Education and Research Institute Major-Marketing
Affiliated to Guru Gobind Singh Indraprastha University Minor-Human Resources
New Delhi
Bachelor, Business Administration Graduated,

Banarsidas Chandiwala Institute of Professional Studies,
New Delhi
10+2 Graduated
Guru Harkrishan Public school Marks 79%
New Delhi
KEY SKILLS
PROFESSIONAL EXPERIENCE
Territory Sales Manager From Aug 2023- Present

Organization Name: Bharti Airtel Ltd (On roll)
Industry: Telecom Location: West Delhi Website address: www.airtel.com
Designation: Accounts Manager.
• Handling team of 9 Individuals. Guiding them, nurturing them. Motivating team to achieve monthly Targets.
• Working on KRAs of all the employees in the team to utilize most of their abilities.
• Build strategic relationship with key decision makers in the accounts- Middle and senior management, including CXOs.
• Helping Team, driving revenue enhancement in the accounts (both Data and Voice) though effective account
management, along-with retention of the existing revenue Augment solution selling.
• Drive new product penetration in emerging markets Co-ordinate with the cross functional teams both internally (BSG,
CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting
customer expectations on service delivery.
• Ensure the account business target achievements of the Team on Order booking, Revenues, Collections, New Account
identification and Churn control
• Ensuring data security – proprietary data of customers
• Track record of over-achieving sales quota
• Meeting SLAs and maintaining Quality Standards
Business Development Manager From 2020 to 2023

Organization Name: Jotwani Associates
• Selling and promoting products to both existing and potential clients.

• Establishing and maintaining positive business relationships with clients.
• Cold Calling potential clients.
• Handling a team of 4 efficient executives, delegating tasks and setting deadlines.
• Regular evaluations of team performance and monthly targets.
• Coordinating sales efforts with other departments.
• Overseeing the relationship with customer handled by team.
• Addressed and resolved customers' concerns quickly and effectively.
• Keeping Customers update on the latest products in order to increase the sales.
• Meeting with Managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross selling.
• Responds to customer inquiries by understanding key customer individual needs ,inquiry; reviewing previous inquiries
and responses; gathering and researching information; assembling and forwarding information; verifying customer's
understanding of information and answer.
• Deliver prompt and professional solutions for customer inquiries via direct contact, phone, email, online chat etc.
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• “Go the extra mile” to drive sales
• Remain knowledgeable on products offered and discuss available options Team up with co-workers to ensure proper
customer service & Build productive trust relationships with customers.
• Implementation feedback given during monitoring sessions by PICs/Team Leads.
Designation: Seminars and Events Marketing Intern
2017 –2019:
Organization Name: BLK MAX SUPER SPECIALITTY HOSPITAL
• Managing camps, events operations and market research.

• Assisting the team in creating written, video and image content for marketing channels.
• Supporting sales and marketing team in creation and implementation of marketing campaigns.
• Studying customer expectations and helping the managers to navigate the sales strategies.
• Organising multiple seminars and camps for branding and promotions.
• Stay updated with the latest trends and best practices in the field of personality development and incorporate them
into training programs.
.
MISCELLANEOUS
Personal profile:
Date of birth- 26 Aug 1997
Marital status: Unmarried
Declaration:
This is to certify that all the information above is true and correct to the best of my knowledge and believe.

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9560987589,

Masters, Business Administration Post Graduated, Dec 2020

Bachelor, Business Administration Graduated,

Territory Sales Manager From Aug 2023- Present

Business Development Manager From 2020 to 2023

• Selling and promoting products to both existing and potential clients.

• Managing camps, events operations and market research.

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