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Shivesh Shivam

8709170363 | [email protected] | Hyderabad, Telangana

Summary

Dedicated and results-driven Sales Professional with 4 years of experience in the education industry. Proven track
record of exceeding sales targets, building strong client relationships, and driving revenue growth. Effective at
developing and implementing sales strategies, conducting product presentations, and providing excellent post-sales
support. Adept at collaborating with cross-functional teams and mentoring junior sales representatives to achieve
outstanding results.
Strong communication and interpersonal skills developed through client interactions and proficient in data analysis and
interpretation, hands on experience working on tools like JIRA, Ms-Visio, Balsamiq, Axure as well as having
awareness about tools like SQL, Tableau, Power BI. Live projects done in workshop has made me confident about
working on both waterfall and agile models with a recent certification in IT BUSINESS ANALYST endorsed education
IIBA
Seeking a challenging sales role to utilize my skills and contribute to the success of an organization. With a
background in the education industry, I aim to leverage my experience to drive sales, establish and nurture client
relationships, and support the growth and success of an organization or company. I am committed to exceeding sales
targets and delivering exceptional value to clients through tailored solutions and exemplary service.

Experience

Extramarks Education India Private Limited | Hyderabad


Area Sales Manager | 12/2023 - Present
Approaching schools
Making call to the prospective clients
Making the proposition to the management/ concerned department
Arranging the demo
Handling all the documentation work until completion (signing up the contracts)
Maintaining and reporting the school’s status on daily basis
Pre and Post visit reporting to the lined manager
Assigned School’s data collation
Maintain strong After Sale Relations with the customers
Arranging events and campaigns
School’s Profiling (All pertinent information about the school)

Skill-Lync | Hyderabad, Telangana


Inside Sales Manager | 06/2022 - 10/2023
Successfully managed a portfolio of IT products and SaaS solutions, including Cloud Services, Cybersecurity Software,
Data Analytics Platforms, and SaaS Collaboration Tools.
Establish and maintain relationships with top authorities of Colleges and Universities for business tie-ups(B2B).
Played a leadership role, mentoring and motivating a diverse inside sales team, resulting in high enrollments.
Collaborate with Product Creation, sales, performance marketing, product marketing, university relations and other
functions to ensure the successful launch and ongoing performance of assigned programs.
Implemented and enforced the use of a CRM software Leadsquared for real-time updates of lead discussions and
interactions, maintaining accurate and organized records for effective follow-up and relationship management.
Understand client requirements, draft a proposal accordingly, and work towards execution of MOU.
Developed and communicated best practices for customer interaction, including standard FAQs, to enhance the value
capture and recommend the most suitable programs to clients.
Organized and actively participated in marketing feedback meetings within the organization, contributing to a culture of
continuous improvement and alignment with marketing efforts.
Responsible for new client acquisitions, management and leading key relationships, meet higher business revenue
targets.

Unacademy | Pune, Maharashtra


Business Development Manager | 01/2022 - 04/2022
Manage and maintain a pipeline of potential business opportunities and leads.
Take prospect from initial contact phase to qualified phase over the phone.
Participate in industry events and conferences to promote company brand and services.
Prepare and submit regular reports on business development activities and results.
Generate revenue of 450000 in two months and counselling the prospects.
Expert on the Customer Relationship Management (CRM) software.
Manage and track sales pipeline and revenue forecasts.
Develop and implement strategic business plans to achieve company goals.

Byjus | Pune, Maharashtra


Business Development Associate | 07/2020 - 12/2021
Conduct market research and analysis to identify potential clients and market trends
Identify opportunities for growth and expansion in new markets
Maintain accurate records of sales and client interactions in CRM system
Reached out to potential customers to conduct demos, upsell new products, and improve customer satisfaction
Generated revenue of more than Rs 1 Crore through networking, cold calling, and other outreach methods
Negotiate and close deals with clients
Attend industry events and conferences to network and promote the company
Track and report on sales performance and progress towards targets
Analyze sales data and develop sales forecasts

Umberto Ceramics | Pune, Maharashtra


Assistant Manager | 06/2018 - 03/2020
Monitor sales metrics and analyze data to identify areas for improvement and adjust strategies accordingly.
Captured a market of Pune and Mumbai by adding 10+ clients, which increased sales by 15% in 6 months.
Responsible for reaching out to hotels and actively bring them onboard by preparing and delivering sales presentations
and proposals to potential client.
Build a good relationship with all the key stakeholders in the Pune region and also captured a new market of
Ranchi(hometown) by adding 7 new hotels to Umberto's portfolio.
Attend trade shows, conferences, and other industry events to network and generate leads.
Provide regular sales forecasts and reports to senior management.
Manage and motivate a team of sales representatives to meet sales goals

Skills

IT and SaaS Sales Strategies, Salesforce CRM, Business Development, Data Analysis, Customer Relationship
Management, IT and SaaS Product Knowledge, Sales Forecasting, Market Research, Data Visualization, Sales
Presentation, Negotiation Skills, Time management, Customer service, Microsoft excel, Power BI

Certificates

IIBA Certified Business Analyst (PURSUING), Digital Marketing Masters Course

Education

Sri Balaji University | Pune, Maharashtra


PGDBM- Marketing | 04/2018

Birla Institute of Technology, Mesra | Ranchi, Jharkhand


BBA- Marketing | 04/2016

Languages

English, Hindi, French, Marathi (Marāṭhī)

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