JOB DESCRIPTION

Job Title Network Design Engineer, Data IP

Business Data
Function CTO
Sub Function IP Network Planning and Engineering
Position Reporting to (Role) Network Planning and Engineering – Team Member
Location DAKC,Navi Mumbai, India
Company Overview:

About Global Cloud Xchange

Global Cloud Xchange (GCX) offers a comprehensive portfolio of solutions customized for carriers,
enterprises, OTT and new media companies. GCX owns the world’s largest private undersea cable system
spanning more than 67,000 route kms which, seamlessly integrated with Reliance Communications’ 200,000
route kms of domestic optic fiber backbone, provides a robust Global Service Delivery Platform. With
connections to 40 key business markets worldwide spanning Asia, North America, Europe and the Middle
East, GCX delivers Managed Services to more than 160 countries and offer extensive VPLS-enabled Ethernet
network capabilities globally. GCX is equipped to support businesses through the deployment of next
generation Enterprise solutions across its Cloud Delivery Networks. For more information, visit our website
at www.globalcloudxchange.com

Role Summary

The role will be primarily responsible for network planning and engineering of IP WAN services which
includes services like Layer 2 VPNs (draft Martini & Kompella), Layer 3 aka MPLS VPNs,Virtual Private LAN
services (VPLS) and IP Transit services to GCX’s Enterprise customers.

He/she shall also be responsible for all the design and service review of all the customer design from the core
perspective and equipment orders for GCX’s fast-growing telecom business.

The candidate would also work towards standardization of equipments & software images along with
document standardization which includes configuration templates & guidelines, MOPs, Troubleshooting
guidelines, Capacity utilization graphs well in advance to meet GCX’s current & future business requirements
for existing and new services.

The candidate would be also responsible for accurately identifying and recommending
hardware/equipments/software in order to stay ahead of infrastructure load requirements, and also
creates/maintains repeatable process/procedure documentation for all provisioning tasks.

In addition to the above roles, the candidate would work towards integration of legacy network into GCX
global network infrastructure and also plan & design GCX’s existing global infrastructure with respect to new
features, scaling, performance, and complex customized solution’s to meet the current & future services.

Duties and Responsibilities

 The Network IP Design Engineer shall primarily be responsible for planning and engineering of GCX core
infrastructure and the related IP WAN services which include Layer 2 VPNs (draft Kompella & Martini),
Layer 3 VPNs aka MPLS VPNs,Virtual Private LAN services (VPLS) and IP Transit service.

He/she shall also be responsible,

 To analyze IP network traffic engineering and capacity related issues and make recommendations for
growth forecast and network optimization.
 To monitor and review IP network configuration issues and makes appropriate recommendations.
 To provide support on comprehensive network design specifications for additions and upgrades of
backbone infrastructure, support network integration in the area of traffic and performance tuning
utilizing network management hardware, software, and diagnostic equipment.
 To provide support to implementation & maintains hardware and software standards of backbone
network elements with regard to planning, expansion and growth of network
 To provide handoff support for networking needs, analysis and installation to support integration of
multiple hardware platforms within a large complex backbone network system.
 To participate in planning, designing, installing and configuring local and wide area networks.
 To configure and maintain network switches, routers, servers and various voice data and security
appliances.
 To be responsible for the daily monitoring of the network and security appliances.
 To develop and follow procedures that handle network and security fault events.
 To apply continuous improvement techniques to ensure the network and security infrastructure, to
attain maximum performance, security and availability and provides reports regarding this topic to
management.
 Must be able to communicate effectively with all parts of the organization while under pressure.
 Must be familiar with LAN/WAN Infrastructure in order to assist in implementation and security
recommendations to the Infrastructure Support Team.
 To assist in planning and implementation of setting platform expansions and translation changes.
 Shall create network-specific technical information within defined documentation standards.
 To analyze and troubleshoot network & signaling communication failures and bottlenecks.
 Understanding of IPv4 & IPv6 & routing protocols like OSPF, ISIS, BGP along VPN technologies like
Layer 2 VPNs, MPLS VPNs, VPLS, etc.
 Shall obtain/maintain technical/professional certifications applicable to position or as directed
 Should participate in escalation process in the event of technical problems & guidance to operations
& ensure seamless delivery of services across GCX Infrastructure, Partner NNI’s & other BU’s as
necessary.
 Obtain yearly certifications and renewals per management assignment

Key Performance Indicators

Network Performance: Service Uptime/MTTR/MTBF/Security Events,, SLA (delivery time, RTD/Packet

Loss/Jitter
New products/services tested and deployed, and acceptance in various markets
Customer and revenue growth
Network Capability enhancements, consolidation of POPs/equipments etc
Network expansion and coverage (POPs, Bandwidth, Partners/NNIs)
Cost of delivering services (cost/mbps, cost/port), other OPEX parameters, network capacity utilization &
efficiency
Accuracy, timelines and quality of designs, proposals, documentation, project implementation and reporting

Contact with Others

Key interfaces shall be Operations, Facilities, Products, Solution Architects and Commercials
Internal

Equipment vendors, Access partners, hosting centers, test/certification agencies and others as
External necessary

For People Management Positions Only

None
No of people directly supervised:

Not Applicable
Total size of the team:

Qualification & Experience

Educational / Academic Qualification Essential: Bachelors Degree of Engineering in
Telecom/Computer Science/IT or other
related
Desirable: ………..

Professional Certifications / Additional Essential: CCNA / JNCIA or above certified

Qualification
JNCIP/CCIE/or other
Desirable: switching/routing/Service provider
certifications
Experience(Min. years) 4-6 yrs of experience in IP Network domain of which 3
or more years of ISP experience required.

Other Criteria(If not addressed above) Good to have some level of Hands-on experience on
Juniper and Extreme devices.
Also some level of scripting [PERL, Python or other]
knowledge is desirable.

Candidate Specification:
Extensive hands-on-experience in service provider environment in planning & designing of network
infrastructure providing Managed WAN/Security/Voice/Video & Internet Services. Should pursue excellent
documentation and presentation skills.

Candidate should be self motivated, result driven with rich blend of technical skills and should show maturity
to lead from the front and should thrive towards goals/ results in any situation/condition.

Technical/Functional Skills: ( Use “E” to denote Essential and “D” for Desirable)

Extensive experience in service provider environment network specifically in planning, designing &
implementation of Data, Voice, Video & cloud computing services.
Advanced skills on Juniper, Cisco, Extreme carrier platforms, CPEs, Firewalls and 'network appliances' from
leading vendors.

Extensive knowledge and experience in implementation and troubleshooting of RFC2547 and IPSec VPNs,
VPLS - Kompella/Martini/EoMPLS Layer-2 VPNs, IS-IS, MPLS, LDP, RSVP, IPv4, IPv6, BGP/OSPF/IP Routing,
Option-A/B/C NNI, network security, in-service router and OS upgrades, traffic engineering, and
optimization.

Working experience with provisioning templates, scripting, detailed designs, MOP, planned works, and
technical project management

Working experience in integration with OSS/BSS systems, Fault/Config/Performance/SLA management,

usage measurements, Scripting on Unix platform (Shell, Perl etc) etc

Good knowledge about SONET/SDH, Ethernet variants, ATM/FR and other transport technologies. Good
knowledge about 3G/Wireless access technologies and wireless VPNs, global wireless data roaming solutions
etc

Knowledge about customized solutions, value added services including Security, WAN optimization/AAN,
Cloud computing, and VoIP infrastructure, PoC to production.

Good knowledge of relevant standards, routing and switching equipment, tools, industry trends, and
enterprise managed VPN, WAN optimization, Security, Cloud Computing, and managed voice and video
services. The candidate shall have good research skills, an out-of-box thinker, and envision services of the
future over various network platforms.

Competency & Behavioral Skills: (Use “E” to denote Essential and “D” for Desirable)

Excellent communication skills, fluent in written and spoken English

Good eye for detail, 100% accuracy is required
Effective team player, ability to initiate and establish good relationships with internal partners Operations,
Product/Marketing, Facilities, Solutions Engineering / Pre-sales and other Engineering team members
Be able to demonstrate proactively in all aspects of the role
Good organizational skills and ability to prioritize daily activities
Ability to work under pressure, and flexibility to support at odd hours during crisis and important events
Ability to adapt to multinational organization with diverse cultures
Ability to multitask

Job Description Documented by Siddharth Borkar

Date of Documentation March 24,2014