Paper 1
Paper 1
Paper 1
• Communication
◦ 70% time of human being spent communicating with others
◦ Models of Communication
• Aristotle Model
▪ Three Elements - Speaker, Subject, audience
▪ He used "discovery of the available means of
persuasion"
• Schramm Model
▪ Talked about "Field of Experience" (type of orientation
or attitude)
• Katz's Model
▪ "Intermediary model of communication"
▪ The role of gatekeeper (Selective sharing of
Information)
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• Shannon and Weaver Model
▪ "Mathematical Model of Communication"
▪ One way Communication Model or Linear without
feedback
▪ Described three problems
• Technical (Signal)
• Semantic (Interpretation of meaning)
• In uential (Effectiveness)
▪ Some other Concepts
• Entropy - "Degree of freedom of choice" to select
message
• Redundancy - amount of Information can be
eliminated or added communication in a noise less
channel
• Channel Capacity - The amount of Information
that can be transmitted per unit of time
▪ Limitation
• Mostly applicable to Interpersonal
Communication, not for Mass or Group
Communication.
▪ Source - Transmitter - Noise source - Receiver -
Destination
• Leagan's Model
▪ Focused on - Communicator, message or content,
channel of communication, treatment of message,
audience, and audience response/feedback.
• Helical Model
▪ 3D spring like curve in the shape of a cylinder or a cone
• Constitutive Meta Model or Berlo's Linear Communication
▪ S-M-C-R (Sender, Message, Channel, Receiver) Model
▪ One way communication or linear
▪ No feedback, No Noise, No barrier of Communication
• Alex Fish's Three Model
▪ Transmission/Linear Model
• One way, no feedback
▪ Interactive Model or Convergence Model
• Field of experience is a communication pattern -
culture, social, psychology, situation, and channel
use.
▪ Transactional Model
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• Communication in integrated in our internal
realities.
▪ Note
• Transactional Language - Transfer of Information
• Interactional Language - Social relation and
personal attitude
• Mass Media Model
▪ "Attention-Gaining Model" - TRP
• Types of Communication
▪ Intrapersonal Communication
• Talking to Oneself
▪ Interpersonal Communication (Dyadic Communication)
• Face to Face Communication, Emotional appeal
• Formal or Informal (Grapevine)
• Verbal or Non-Verbal
• Effective Communication - Immediate Feedback or Message
• Group Communication
• Primary Group
• Intimate, Personal relations, etc.
• Example - Family, Clan, Play Ground
• Secondary Group
• Formal, Impersonal and Status relationship
• The best size in terms of total interaction and greatest
ef ciency is somewhere between 5-7 members
• Participation and Sharing of Information is central to
the Group.
• Mass Media and Society
• Decision Makers - Mass Media - Society
• Four Ways to represent Media
• Media Reach
• Media Access
• Media Exposure
• Media Effects
• Media, fourth Pillar of Democracy
• Article 19 of COI
• Evolution of Mass Media
• Print - Recordings - Cinema - Radio - Television -
Internet - Mobile Phone
• Internet and Mobile - Digital Media
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• Theories of Mass Media
• Hypodermic or Bullet Theory - Fear of
Propaganda (Manipulation)
• Psychological or Individual Difference Theory
• Selective Exposure
• Selective Perception
• Personal In uence Theory - Interpersonal
relations not Mass Media
• Two Step Flow - Information received from
other (Opinion leader)
• Multi Step Flow - Opinion leader interpret
the media message for audience
• Sociological Theories of Mass Communication -
De nite relationship between mass
communication and social change
• Cultivation Theory
• Agenda Setting Theory
• The Uses and Grati cation Theory
• Dependency Theory
• Normative Theories
• Authoritarian Theory
• Free Press Theory
• Social Responsibility Theory
• Communist Media Theory
• Development Communication Theory
• Democratic-Participant Media Theory
• Mass Society Theory
• Political Economic Media Theory
• Hegemony Theory
• Culture and Semiotic Theory
• Concerns faced by Society
• Manipulation
• Privacy
• Security
• Democratic Process
• Isolation
• Communication based on Members
• Intrapersonal - Reading Newspaper, Meditation,
Introspection
• Interpersonal - Conversation with colleague
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• Apersonal - use of mass media, Publicity,
advertisement
• Communication Types on the Basis of Channel
▪ Verbal
• Oral Communication
• Pitch and Volume
• Rate or Speed
• Clarity in speaking and articulation
• Small Group - Conversation, Telephone
• Large Group - Lectures, Meetings, Radio, Short Circuits
• Written Communication
• Small Group - Letter/Memos, Telex
• Large Group - Circular, Newsletters, Handbooks/
Manuals, Posters/Bulletin Board
▪ Non-Verbal
• Appearance
• Body Language
• Sounds
• Two Features
• Static
• Distance
• Orientation
• Posture
• Physical Contact
• Dynamic
• Gesture
• Looking
• Types of Non-Verbal Communication
• Proxemics - Personal and Physical Space (Intimacy,
affection, aggression, Dominance)
• Paralinguistic - we speak other people 'read' (Timing,
pace, tone, loudness, pitch, volume rate, quality,
intonation, in ection, vocalized pauses etc.)
• Kinesics - Interpretation of body motions or non-
linguistic body movemnet (Facial Expressions and
gesture etc)
• Haptics - Communication by Touch
• Phonemics - linguistic ability based on unit of sound
(One word different meaning based on sound)
• Dress and Appearance
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• Chromatics - Use of Colour (LGBTQ)
• Iconic - Emojis
▪ According to Mehrabian's % of Communication 7/38/55 Rule (3Vs -
Verbal, Vocal, Visual)
• Word - 7%
• Tone of Voice - 38%
• Body Language - 55%
▪ In Teaching Attention is the starting point
• Attention by Portion
• Seeing - 87%
• Hearing - 7%
• Smell - 3.5%
• Touch - 1.5%
• Taste - 1.0%
▪ Purpose of Communication
• Formal
• Informal (Grapevine)
▪ Direction of Communication
• Vertical
• Horizontal or Lateral
• Diagonal - free ow of Information
▪ Communication Network
• Chain Network
• Wheel Network or Star Network
• Circle Network
• All Channel Network - No Formal Leader
▪ Barriers in Communication
• Psychological
• Linguistic and Cultural
• Semantic - Disagreement about the words used (Problem
arising from expression)
• Mechanical
• Organizational
• Physical
▪ 7 Cs in Communication
• Clear
• Concise
• Concrete
• Correct
• Coherent
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• Complete
• Courteous
• Teaching Aptitude