Jen Resume 1

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SUMMARY
Highly motivated professional with several years of entrepreneurial and management
experience. Skillfully creates and maintains professional and loyal relationships with co-
workers, staff and clients while managing administrative and sales employees.
Comfortable working independently as manager and leader and as collaborative team
member. Applies business acumen and experience and exercises decisive judgment to
Jennifer
meet and exceed organizational goals.
Rojas
951-713-3154
SKILLS
[email protected]  Administrative Oversight  Business Administration
 Business Management  Business Planning
Moreno Valley, CA
 Regulatory Compliance  Sales management
92553
 Operations Management  Cash flow optimization
 Financial Management  Sales Leadership

EXPERIENCE
Party Rental Owner
San Jacinto, California
Jumping Jumper Party Rental LLC/ Feb 2021 to Current
 Developed strategic plans to increase profitability and efficiency.
 Oversaw budgeting and financial management.

 Maintained relationships with existing clients by providing superior customer
service.
 Managed sales presentations to promote product and brand benefits.

Shift Manager
Perris, California
Taco Bell Restaurant/ Apr 2015 to Nov 2019

 Conducted daily shift meetings to review sales goals, safety issues, promotions,
and other topics.
 Prepared detailed incident reports following any incidents that occurred during
shifts.
 Inspected work areas regularly for cleanliness and organization standards.
 Investigated customer complaints regarding merchandise quality or availability
promptly.
 Developed and maintained positive working relationships with staff, customers,
and vendors.

Customer Service Representative


Moreno Valley, California
Tmoblie/ Feb 2008 to Sep 2015
 Provided exceptional customer service to ensure customer satisfaction.
 Developed strong relationships with customers by providing personalized
assistance and support.
 Developed positive relationships with customers through friendly interactions.
 Answered customer inquiries and provided accurate information regarding
products and services.
 Determined accurate prices for customer services, consistently searching for deals
and best prices.

Cashier
Moreno Valley, California
Walmart/ Jan 2005 to Oct 2011
 Issued receipts, refunds, credits or change due to customers.
 Followed company security procedures for handling large sums of money.
 Maintained cleanliness of checkout area including countertops, registers,
windowsills and floors.
 Operated cash register efficiently and accurately, processed payments by cash,
check, credit card, gift card or automatic debit.
 Accepted cash and credit card payments, issued receipts and provided change.
 Processed sales transactions to prevent long customer wait times.

EDUCATION AND TRAINING


Medical Assistant Certified : Medical Assistant
Westech College - Victorville Oct 2011
Victorville, CA

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