Scribd Logo
Upload

Welcome to Scribd!

  • 49 views

    Aaron L. Rogers: Summary of Qualifications

    Uploaded by

    api-30360037
    Aaron L. Rogers has over 10 years of experience in store management and supervisory positions. He has a proven track record of increasing sales and maintaining expenses below budget. His core skills include customer management, inventory control, loss prevention, and profit-loss management. Rogers most recently worked as Assistant Manager for ABC Fine Wine and Spirits, where he increased sales by 40% through exceptional customer service and product selection. Prior to that, he was a Shift Manager at KFC, where he led shifts and coached employees to meet business demands. Rogers holds certifications in Food Safety and has completed extensive training programs.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd

    Aaron L. Rogers: Summary of Qualifications

    Uploaded by

    api-30360037
    49 views3 pages
    Aaron L. Rogers has over 10 years of experience in store management and supervisory positions. He has a proven track record of increasing sales and maintaining expenses below budget. His core skills include customer management, inventory control, loss prevention, and profit-loss management. Rogers most recently worked as Assistant Manager for ABC Fine Wine and Spirits, where he increased sales by 40% through exceptional customer service and product selection. Prior to that, he was a Shift Manager at KFC, where he led shifts and coached employees to meet business demands. Rogers holds certifications in Food Safety and has completed extensive training programs.

    Original Title

    Brain Stormer 349 Aarons New Resume

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Aaron L. Rogers has over 10 years of experience in store management and supervisory positions. He has a proven track record of increasing sales and maintaining expenses below budget. His core skills include customer management, inventory control, loss prevention, and profit-loss management. Rogers most recently worked as Assistant Manager for ABC Fine Wine and Spirits, where he increased sales by 40% through exceptional customer service and product selection. Prior to that, he was a Shift Manager at KFC, where he led shifts and coached employees to meet business demands. Rogers holds certifications in Food Safety and has completed extensive training programs.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    49 views3 pages

    Aaron L. Rogers: Summary of Qualifications

    Uploaded by

    api-30360037
    Aaron L. Rogers has over 10 years of experience in store management and supervisory positions. He has a proven track record of increasing sales and maintaining expenses below budget. His core skills include customer management, inventory control, loss prevention, and profit-loss management. Rogers most recently worked as Assistant Manager for ABC Fine Wine and Spirits, where he increased sales by 40% through exceptional customer service and product selection. Prior to that, he was a Shift Manager at KFC, where he led shifts and coached employees to meet business demands. Rogers holds certifications in Food Safety and has completed extensive training programs.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    You are on page 1of 3

    Aaron L.

    Rogers
    11011 Harts Rd Apt. #1008 Jacksonville Fl, 32218
    Home: (904)-304-7008 E-mail: [email protected]

    Summary of Qualifications:
    Results-driven, customer-centered manager with 10+ years of experience in store
    management and supervisory positions. Verifiable talent for maintaining profitable
    retail operations, with success in capitalizing on growth opportunities, implementing
    promotion/marketing strategies, and upholding fiscal integrity. Articulate
    communicator and effective trainer skilled in achieving employee buy-in on
    organizational goals. Respected, trusted manager who upholds the highest ethical
    standards. Core skills include:

     Customer  Performance  Buyer Behavior/ Awareness


    Management Management  Visual
     Inventory Control/  Loss Merchandise
    Shrinkage Prevention/Security Displays
     Customer  In-Store  Specialty Retail
    Service/Loyalty Promotions Operations
     Staff Training &  Training Program  Profit-and-Loss
    Mentoring Design Management

    Professional Experience

    Assistant Manager
    ABC Fine Wine and Spirits, Jacksonville, FL August
    2007- May 2010

     Successfully managed a wine and spirits retail store, increasing sales by 40


    percent through quality product selection, exceptional service, and customer
    value.
     Maintained expenses below budget through accurate planning, waste reduction,
    purchasing, and cost-effective operating procedures.
     Hire, train, mentor and evaluate employees, handle employee relations and HR
    issues. Complete weekly financial, operational, and sales reports.
     Experienced in cost management, sales, budget development, staffing, and cost
    control.
     Provided managerial support for the store such as answering telephones,
    assisting customers, shelf stocking, and managing the cash register.
     Develop and monitor shift schedules to ensure accurate store coverage.
     Adept at communicating effectively with customers, vendors, and staff.
     Create just-in-time inventory control systems to guarantee timely purchasing
    and reduce waste.
     Motivate employees to perform to their maximum potential.

    Shift Manager
    KFC, Jacksonville, FL June 2002 –
    October 2007
    Aaron L. Rogers
    11011 Harts Rd Apt. #1008 Jacksonville Fl, 32218
    Home: (904)-304-7008 E-mail: [email protected]

     Opened and/or closed the store as required. Performed all safety and security
    tasks, i.e., alarms, two-person rule, as required to open and close the store.
     Coach, counsel and direct Team Members. Lead the team in the execution of
    KFC standards through the Building Blocks to create an excellent customer
    experience. Provide performance feedback to Team Members.
     Lead and manage shifts while acting as manager in charge of store. Deploy
    Team Members as required to meet business demands and make necessary
    staffing decisions.
     Ensure proper financial accountability during each shift. Hand off shift to next
    manager in charge or ensure the store is closed properly for next day's opening
    manager.
     Perform all cash handling requirements of a manager in charge including close-
    outs, safe accountability and cash drops. Conduct inventories and process orders
    as required.
     Communicate clearly, concisely and accurately in order to ensure effective shift
    operations.
     Follow all food safety, cash handling and operations procedures and policies.
     Coordinate and participate off site program customer visits and deliveries.
     Responsible for maintaining shift operations excellence.
     Train and on-board new Team Members on both front- and back-of-house
    procedures.
     Participate in the interviewing and hiring process for new team members.
     Ensure that the store appearance and cleanliness are to KFC's standards.
     Demonstrate exceptional shift leadership behaviors.
     Communicate all shift issues, concerns and needs to the store General Manager.
     Educate and engage the community and store customers on all of KFC's
    products and services.
     Demonstrate an excellent level of customer service.
     Maintain exceptional customer service metric
    score.

    Education and Certifications

    Certified Food Safety Manager, 2005 Ribault High School


    Certified Food Safety Manager, 2009 Graduate: 2004
    Honors 3.2

    Trainings

     Introduction to Wine  Shoplifting & Robbery Seminar


     Spirits & Cordials  Guest Service Class
     Guest Service Class  Communication For Managers
     New Employee Orientation  First Principles Food Service
     Prevent Sexual Harassment  Cigar Basics
     Shoplifting Prevention  Guest Service Class 2
    Aaron L. Rogers
    11011 Harts Rd Apt. #1008 Jacksonville Fl, 32218
    Home: (904)-304-7008 E-mail: [email protected]

     Preventing Sexual Harassment for  Selling is Service


    Managers

    You might also like