Ramish CV (2024) - 3

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RAMISH HUSSAIN EDUCATION

GreenHall
2018 - 2020
Gained proficiency in financial reporting, performance management, and
PROFILE strategic business analysis.

I excel in streamlining operations. BeaconHouse


Adept at collaborating with cross- 2015 - 2017
functional teams, I bring strong Attained comprehensive knowledge in core subjects, and developed strong
leadership, communication, and analytical and problem-solving skills.
problem-solving skills. My attention to
detail ensures propelling business
performance. Committed to PROFESSIONAL EXPERIENCE
innovation and excellence, I am
passionate about contributing to J&J Solutions - Client Support Manager
organizational success. June 2020 – July 2021

As a Client Success Relationship Manager, I focused on fostering strong, long-


term relationships with clients to ensure their satisfaction and success with our
products and services. My responsibilities included onboarding new clients,
CONTACT managing ongoing client relationships, resolving issues, and identifying
opportunities for growth and upselling.
Phone:
0333-1414586 Client Onboarding: Successfully guided new clients through the onboarding
process, ensuring a smooth transition and understanding of the product.
EMAIL: Relationship Management: Maintained regular communication with clients,
[email protected] acting as their primary point of contact for all inquiries and issues.
Problem Resolution: Addressed and resolved client issues promptly,
collaborating with internal teams to find effective solutions and following up
to ensure satisfaction.
Client Retention: Developed and implemented strategies to enhance client
HOBBIES satisfaction and retention, resulting in improved client loyalty and reduced
churn rates.
Reading
Traveling Home Easy - Business Development Representative
Swimming August 2022 – June 2024
Playing chess
As a Sales Development Representative, I was responsible for identifying,
contacting, and qualifying potential leads to create opportunities for the sales
team. My role involved a combination of research, outreach, and initial
SKILLS qualification to ensure a steady pipeline of prospects.

Sales Specialist Outbound Prospecting: Conducted outbound calls, emails, and social media
Inbound/Outbound specialist outreach to engage potential leads, crafting personalized messages to
Presentation skills effectively communicate the value proposition of the company's products.
Target achievement Qualifying Leads: Conducted initial qualification calls to understand
prospects' needs and potential fit with the company’s offerings, using set
qualifying criteria to determine if leads should be passed to the sales team.
Appointment Setting: Scheduled meetings or demos between qualified leads
and the sales team, ensuring smooth transitions and clear communication.
Pipeline Management: Maintained accurate and up-to-date records of all
activities and interactions with leads in the CRM system, regularly updating
the sales pipeline and reporting on lead status and progress.

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