OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH

www.lg.com
MFL72047315
Rev.00_070523 Copyright © 2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................3
WARNING ............................................................................................................3
CAUTION .............................................................................................................9

INSTALLATION
Before Installation ...........................................................................................11
Levelling the Appliance ...................................................................................11
Turning on the Power......................................................................................12
Moving the Appliance for Relocation ............................................................12

OPERATION
Before Use ........................................................................................................14
Product Features..............................................................................................16
Control Panel ....................................................................................................19
Water Dispenser...............................................................................................20
Icemaker ...........................................................................................................21
Pull-out Tray......................................................................................................23
Door Basket ......................................................................................................23
Shelf ...................................................................................................................23

SMART FUNCTIONS
LG ThinQ Application .......................................................................................24
Smart Diagnosis ...............................................................................................24

MAINTENANCE
Cleaning ............................................................................................................26
Deodorizer ........................................................................................................26

TROUBLESHOOTING
Before Calling for Service................................................................................28
 SAFETY INSTRUCTIONS 3

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE

ENGLISH
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages

This symbol is displayed to indicate matters and operations

that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can

cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can

cause the minor injury or damage to the product.

WARNING

WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic
precautions, including the following:

Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
4 SAFETY INSTRUCTIONS

responsible for their safety. Children should be supervised to ensure

that they do not play with the appliance.
• This appliance is intended to be used in household and similar
applications such as:
- staff kitchen areas in shops, offices and other working
environments;
- farm houses and by clients in hotels, motels and other residential
type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
•

This symbol alerts you to flammable materials that can

ignite and cause a fire if you do not take care.

• This appliance contains a small amount of isobutane refrigerant

(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
• The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.
• Do not damage the refrigerant circuit.
• Refrigerant leaking out of the pipes could ignite or cause an
explosion.
• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.
• Do not locate multiple portable outlet sockets or portable power
supplies at the rear of the appliance.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Never unplug the appliance from the power supply by pulling on the
power cable. Always grip the power plug firmly and pull straight out
from the outlet socket.
 SAFETY INSTRUCTIONS 5

• Keep ventilation openings, in the appliance enclosure or in the built-

in structure, clear of obstruction.
• Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.

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• Do not tilt the appliance to pull or push it when transporting.
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not use mechanical devices or other means to accelerate the
defrosting process.
• Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.
• Disconnect the power cord before cleaning the appliance interior or
exterior.
• Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.
• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
• Only qualified service personnel from LG Electronics service centre
should disassemble or repair the appliance.

Risk of Fire and Flammable Materials

• If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas air
mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for every
8 g of R600a refrigerant inside the appliance.
6 SAFETY INSTRUCTIONS

• Refrigerant leaking out of the pipes could ignite or cause an

explosion.
• The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.

Installation
• This appliance should only be transported by two or more people
holding the appliance securely.
• Install the appliance on a firm and level floor.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
• Be careful not to expose the rear of the appliance when installing.
• Install the appliance in a place where it is easy to unplug the power
plug of the appliance.
• Be careful not to let the appliance door fall during assembly or
disassembly.
• Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
• Be careful not to point the power plug up or let the appliance lean
against the power plug.
• Do not modify or extend the power cable.
• Ensure that the outlet socket is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.
• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate outlet socket that is installed
and grounded in accordance with all local codes and ordinances.
 SAFETY INSTRUCTIONS 7

• Never start up an appliance showing any signs of damage. If in doubt,

consult your dealer.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause

ENGLISH
suffocation.
• Do not plug the appliance into a multi socket adapter which does not
have a power cable (mounted).
• The appliance should be connected to a dedicated power line which
is separately fused.
• Do not use a multi-socket outlet which is not properly grounded
(portable). It must comply with the technical specifications of the
appliance and may only be used for the appliance.

Operation
• Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
• If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
• Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.
• Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
• Do not apply excessive force or impact to the back cover of the
appliance.
• Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.
8 SAFETY INSTRUCTIONS

• Avoid the danger of children getting trapped inside the appliance. A

child trapped inside the appliance can cause suffocation.
• Do not put animals, such as pets into the appliance.
• Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such as candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.
• Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area
immediately. This appliance uses a refrigerant gas (isobutane,
R600a). Although it uses a small amount of the gas, it is still
combustible gas. Gas leakage during appliance transport, installation
or operation can cause fire, explosion or injury if sparks are caused.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
• This appliance incorporates an earth connection for functional
purposes.
• Connect to potable water supply only.
- If connected to a water supply, connect to a potable water supply
only.
• Fill with potable water only.
- If using an icemaker or dispenser water tank, make sure to fill it with
potable water only.

Disposal
• When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.
 SAFETY INSTRUCTIONS 9

CAUTION

CAUTION
• To reduce the risk of minor injury to persons, malfunction, or damage

ENGLISH
to the product or property when using this product, follow basic
precautions, including the following:

Installation
• After unpacking, check the appliance for any damage that may have
occurred during transit.
• Wait for at least 3 to 4 hours in order to ensure the refrigerant circuit
is fully efficient.
• This appliance does not require changes in installation or use based
on altitude.

Operation
• Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing. Contents
may expand when frozen, break the container and cause injury.
• The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.
• Do not hang from the appliance doors, storage room, shelf or climb
up into it.
• Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.
• Do not open or close the appliance door with excessive force.
• If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
10 SAFETY INSTRUCTIONS

• Prevent animals from nibbling on the power cable or water hose.

• Never eat frozen foods immediately after they have been taken out in
the freezer compartment. There is a risk of freezing or the formation
of frost blisters. FIRST AID: Immediately hold it under cold running
water. Do not pull it away.
• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door in door.

Maintenance
• This appliance is equipped with maintenance-free LED interior light.
Do not remove cover or LED lamp in any attempt to repair or change
it. Contact an LG Electronics customer information centre.
• Do not clean glass shelves or covers with warm water when they are
cold. They may shatter if exposed to sudden temperature changes.
• Do not insert the shelves upside down. The shelves may fall.
• If ice forms in the freezer compartment, please contact LG Electronics
customer service. Do not use sharp-edged objects to remove any
frost or ice build-up. Do not use sprays, electric heating devices such
as fan heaters, hair dryers, steam cleaners or other heat sources for
defrosting. Plastic parts could deform.
• Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
 INSTALLATION 11

INSTALLATION
Before Installation Ambient Temperature

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• The appliance is designed to operate within a
Dimensions and Clearances limited range of ambient temperatures,
depending on the climate zone.
Too small of a distance from adjacent items may
result in the degradation of freezing capability and • The internal temperatures could be affected by
increased electricity costs. Allow over 50 mm of the location of the appliance, the ambient
clearance between the back of the appliance and temperature, the frequency of door opening and
the wall when installing the appliance. so on.

A • The climate class can be found on the rating

D
label.

GF E Ambient Temperature
Climate Class
Range ºC
B
SN (Extended +10 - +32
Temperate)

N (Temperate) +16 - +32

H
ST (Subtropical) +16 - +38 / +18 - +38**
C

T (Tropical) +10 - +43* / +16 - +43 /

+18 - +43**
Size (mm)
- * Australia, India, Kenya
Type A Type B Type C Type D ** Argentina

A 600 555 555 555

NOTE
B 1690 1665 1520 1400 • The appliances rated from SN to T are intended
to be used at an ambient temperature between
C 665 620 585 585
10 ºC and 43 ºC.
D 37 37 37 37

E 628 583 548 548

F - - - - Levelling the Appliance

G 1210 1130 1090 1090
Adjusting the Levelling Leg
H 1070 990 990 990 If the appliance seems unsteady, or the doors do
not close easily, adjust the appliance’s tilt using the
instructions below.
NOTE
• You can determine what type of appliance it is by
looking at the label inside the appliance.
12 INSTALLATION

1 Turn the levelling leg clockwise to raise that

side of the appliance or counterclockwise to WARNING
lower it. • Do not connect the earth wire to gas pipe, water
pipe, water tap, telephone earth wire, and
lightining rod.

NOTE
• When you install the appliance in a humid or wet
location, you must install the earth wire. You are
obligated by law to install a circuit breaker in
addition to the earth wire. Make sure your
appliance is properly installed and earthed by a
qualified technician.
2 Open the doors and check to make sure that
• Consult with your retailer or a qualified
they close easily.
technician before installing an earth wire. You
may be charged for the installation.
NOTE
• Leveling the doors may not be possible when the
floor is not leveled, or is of weak or poor
construction. Connecting the Appliance
• The refrigerator is heavy and should be installed
To turn on the appliance, connect the power plug
on a rigid and solid surface.
into the outlet socket. Do not double up with other
• Some timber flooring may cause levelling appliances on the same outlet.
difficulties if it flexes excessively.

NOTE
• After connecting the power supply cord (or plug)
to the outlet, wait 3 or 4 hours before you put
Turning on the Power food into the appliance. If you add food before
the appliance has cooled completely, your food
Earthing Instructions may spoil.

This feature is only available on some models. • To turn off the appliance, disconnect the power
plug from the outlet socket.
It is recommended to install an earth wire to
prevent electric shock.

Moving the Appliance for

Relocation
Moving the Appliance

• Connect the earth wire a to the screw b on the

1 Remove all food from inside the appliance.

back of the appliance and the wall outlet c.

 INSTALLATION 13

2 Pull the power plug out, insert and fix it into the
power plug hook at the rear or on top of the
appliance.

ENGLISH
3 Tape parts such as shelves and the door handle
to prevent from falling off while moving the
appliance.

4 Move the appliance with more than two people

carefully. When transporting the appliance
over a long distance, keep the appliance
upright.

5 After installing the appliance, connect the

power plug into a mains outlet socket and
switch it on.
14 OPERATION

OPERATION
Before Use
NOTE
Notes for Operation • If a problem is detected, the appliance may not
operate and an error code is displayed even
• Before placing food in the appliance, clean the when any button is pressed.
inside and outside of the appliance with warm
• If an error code is indicated on the display, do
water and a mild washing-up liquid to remove
not turn off the power. Immediately contact the
manufacturing residues.
LG Electronics customer information centre and
• Users should keep in mind that frost can form if report the error code. If you turn off the power,
the door is not closed completely or if the the repair technician from the our information
humidity is high during the summer. centre may have difficulty finding the problem.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
• Opening the door for long periods can cause a Suggestion for Energy Saving
significant increase of the temperature in the
• For the most efficient use of energy, keep all
compartments of the appliance.
inner parts (e.g. door bins, drawers and shelves)
• If the refrigerating appliance is left empty for on their original location.
long periods, switch off, defrost, clean, dry, and
• Ensure there is sufficient space between stored
leave the door open to prevent mould
developing within the appliance. foods. This allows cold air to be circulated evenly
and lowers electricity bills.
• Note that a temperature rise after defrosting has
a permissible range in the appliance • Store hot food only after it has cooled in order to
prevent dew or frost.
specifications. If you wish to minimise the impact
on the food storage due to a temperature rise, • When storing food in the freezer compartment,
seal or wrap the stored food in several layers. set the freezer temperature lower than the
temperature indicated on the food.
• Do not set the temperature of the appliance
Door Open Alarm lower than needed.
• Do not put food near the temperature sensor of
This feature is only available on some models.
the fridge compartment. Keep a distance of at
The alarm sounds if the door is left open or not least 3 cm from the sensor.
completely closed.

NOTE Storing Foods Effectively

• Contact the LG Electronics customer information
centre if the alarm sound continues even after • Food may freeze or spoil if stored at the wrong
closing all doors. temperature. Set the refrigerator to the correct
temperature for the food being stored.
• Store frozen food or refrigerated food inside
sealed containers.
Failure Detection • Check the expiration date and label (storage
instructions) before storing food in the
The appliance can automatically detect problems appliance.
during the operation.
 OPERATION 15

• Do not store food for a long period of time if it • In the event of a blackout, call the electricity
spoils easily at a low temperature. company and ask how long it is going to last.
• Do not place unfrozen food in direct contact with - You should avoid door openings while the
food that is already frozen. Do not store power is off.
excessive amounts of fresh food.

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- When the power supply gets back to normal,
- If you want to freeze food over several days, check the condition of the food.
only store up to about 2/3 of the maximum - If the power outage lasts longer, especially
freezing capacity.
during the summer months, please follow
• Freeze food in portion-sized quantities for faster these guidelines:
freezing, easier thawing and processing. - Do not place additional food into the
• Place the refrigerated food or frozen food in appliance during the power outage.
each fridge or freezer compartment - If the power outage is announced and is
immediately after purchasing. expected to last for more than 10 hours,
• Store raw meat and fish in suitable containers in prepare some ice and put it in a container on
the refrigerator, so that it is not in contact with or the top shelf of the fridge.
drip onto other food. - Due to the temperature increase in the
appliance during a power outage or other
• Refrigerated foods and other food items can be
malfunction, the shelf life of the food will be
stored on top of the vegetable drawer.
reduced and its quality will decrease. If
• Avoid refreezing any food which has been necessary, process thawed food and freeze it
completely thawed. Freezing any food which has again in the cooked state.
been completely thawed again will lower its taste
and nutrition.
- Only take out the amount of food that you Freezing the Maximum Amount
need. Consume thawed food quickly. It can
only be refrozen after being cooked. of Food
• Cool hot food before storing. If too much hot If large quantities of food are to be stored, the
food is placed inside, the internal temperature of icemaker should be taken out of the appliance and
the appliance can increase and negatively affect the food should be stacked directly on the freezer
other foods stored in the appliance. shelves in the freezer compartment.
• Do not overfill the appliance. Cold air can not
circulate properly if the appliance is overfilled. NOTE
• If you set an excessively low temperature for • Insert the icemaker in the right position.
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
• If there are chill compartments in the appliance, Two Star Compartment
do not store vegetables and fruits with higher
moisture content in the chill compartments as • Two star (a) basket or drawer can be used to
they may freeze due to the lower temperature. store ice and food from -12 °C to -18 °C for short
• Always follow the food manufacturer's periods.
instructions on the permissible storage duration • Two star frozen food compartments are suitable
of frozen food. Do not exceed the recommended for storing pre-frozen food, storing or making
storage time of food. icecream and making ice cubes.
- Mark the storage date, permissible storage • Two star compartments are not suitable for the
duration, and the food name on the packaging freezing of fresh food.
to prevent it from exceeding the storage time
limit.
16 OPERATION

Product Features
The appearance or components of the appliance may differ from model to model.

Exterior

a Freezer
Frozen food compartment
b Fridge
Fresh food compartment
 OPERATION 17

Interior (Two Star a)

*1 This feature is only available on some models.

a Freezer Temperature Controller ENGLISH

This controller regulates the freezer temperature by balancing the airflow between the freezer and
fridge.
b Freezer Shelf
Use to store frozen foods such as meat, fish and ice cream.

c Movable Icemaker*1
Manually produces and stores ice.
• Slide the icemaker along the shelf to the desired position.

d Ice Tray*1
Manually produces ice.

e LED Lamp*1
The LED lamps inside the appliance light up when you open the door.
18 OPERATION

f Deodorizer*1
Deodorizes fresh food compartment without harming you or the food.

g Pull Out Tray*1

Stores items at a slightly cooler temperature than the rest of the fridge compartment.
h Fridge Temperature Control Panel
Use to set the fridge temperature.

i Door Cooling*1
Air outlets to keep the fridge door baskets cool.

j Air Filter*1
Reduces odors inside the fridge compartment.

k Fridge Shelf*1
This is where refrigerated foods and other items are stored.
• Store foods with higher moisture content at the front of the shelf.
• Adjust the shelf height by moving the shelf to another set of shelf supports.
• The actual number of shelves may differ from model to model.
l Fresh Vegetable Drawer
Store fruits and vegetables here and help maintain freshness by adjusting the humidity controller.

m Freezer Door Basket*1

Store small packaged frozen food or frequently used foods.

NOTE
• The number of freezer door baskets with two star section may vary depending on model purchased.

n Egg Storage Basket*1

o Movable Basket*1
p Fridge Door Basket
Store small packages of refrigerated foods, drinks and sauce containers.
q Leveling Legs
r Water Tank*1
This is where water is stored to supply the dispenser.

NOTE
• Defrosting
- Defrosting takes place automatically. The water from the defrosted evaporator flows down to the
evaporating tray which is located in the lower back side of the refrigerator and is then evaporated by
natural convection.
 OPERATION 19

Control Panel
The actual control panel may differ from model to model.

Temperature Controller

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Controller for Fridge Compartment

For colder temperatures, adjust the control knob to Coldest, and for warmer temperatures, adjust the
control knob to Cold.

Controller for Freezer Compartment

*1 This feature is only available on some models.

Type A*1 Type B*1 Type C*1 Type D*1

NOTE
• Wait until 2 or 3 hours have passed after connecting the appliance to the outlet before storing food in
the appliance. If operation is interrupted, wait 5 minutes before restarting.
• The internal temperatures could be affected by the location of the appliance, the ambient temperature,
the frequency of door opening and so on.
• The default setting of the temperature control knob for the refrigerator compartment is 4.
• The default setting of the temperature control dial for the freezer compartment is 3 for type A & C and
2 for type B & D.
• Setting the freezer controller to a higher number lowers the temperature of the freezer compartment.
• Because the amount of cooled air supplied does not change, the refrigerator compartment will be
warmer if the freezer compartment becomes colder.
• When the freezer compartment is not cold enough in summer, adjust the control in the freezer to High
(4~5) for type A & B or (3~4) for type C & D.
20 OPERATION

NOTE
• Setting the freezer dial at (4~5) for type A & B or (3~4) for type C & D will maintain a low temperature in
the freezer, but the refrigerator will cool more slowly. In warmer climates, it may also be necessary to
adjust the refrigerator compartment to a cooler temperature (6~7).
• Use the freezer settings 5-7 to quick freeze items in the freezer compartment. Leave the refrigerator
setting the same or set it to a warmer setting. When the quick freezing is finished, change the settings
back to the recommended settings.

Water Dispenser Cleaning the Dispenser Tray

This feature is only available on some models. Wipe the entire area with a damp cloth. The
dispenser tray may become wet easily due to
Using the Dispenser spilled water.

You can dispense water by pressing the lever.

• Press the paddle a of the water dispenser to get
cold water.

Cleaning the Dispenser Outlet

Wipe the dispenser outlet frequently with a clean
cloth as it may get dirty easily.

CAUTION
• Keep children away from the dispenser to
prevent children playing with or damaging the
controls.
• Do not use a thin crystal cup or chinaware when
dispensing water or ice.

NOTE
NOTE • Lint from a cloth may adhere to the outlet.
• If the cup rim is small, water may splash out of
the glass or miss it completely.

Filling the Water Tank

The water tank holds the water which is to be
dispensed.
 OPERATION 21

1 Open the cap on the top of the water tank. 2 Empty the water tank.

3 Hold the water tank with both hands and pull it

ENGLISH
up.

2 Fill the water tank with potable water and close

the cap.

4 Remove the water valve a in the water tank by

turning it clockwise.

WARNING
• Fill with potable water only. Do not fill the water
tank with beverages or hot water.
• Children should not be allowed near the water
tank.

CAUTION
• Do not apply excessive force or impact when
removing or assembling the water dispenser 5 Clean the water tank and the water valve in
tank. running water. Wipe the inside and outside of
the water tank and the fridge door with a clean
cloth.

NOTE
• The water tank should be washed before filling it 6 Mount the water tank in the reverse order of
with potable water.
the removal process.
• If water does not come out, fill the water tank
with potable water.
NOTE
• Clean water tanks if they have not been used for
48 hours.

Cleaning the Water Tank

1 Remove the water tank cover.

Icemaker
This feature is only available on some models.

Using the Movable Icemaker

1 Pull out the ice tray from the icemaker.

22 OPERATION

2 Fill the ice tray with water up to the marked

water line.
NOTE
• The icemaker can be removed to make more
space in the freezer compartment.
• If the ice tray is overfilled, the ice cubes may stick
together and be difficult to remove.
• Ice can be removed more easily by pouring
water on the ice tray.

Using the Ice Tray

3 Slide the ice tray back into place. 1 Pour potable water to the level indicated in the
picture. Do not overfill with water or ice cubes
will be difficult to remove.
4 Once the water is frozen, hold the lever of the
ice tray and turn it clockwise to release the ice
cubes.

2 Twist the ice tray to remove the ice cubes.

5 Hold the handle of the ice bin and pull it out.

WARNING
• Fill with potable water only.

NOTE
CAUTION • Do not bend the ice tray. Doing so may damage
• Be careful not to spill water when sliding the ice the tray.
tray in.
• Be careful not to twist the ice tray with force as it
can be broken.
• If you open and close the freezer door
frequently, it may take longer for water to freeze.
 OPERATION 23

• To remove ice cubes easily, pour water on the

back of the tray or soak it in water before
Door Basket
removing ice cubes.
Removing/Refitting the Door
Basket

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Pull-out Tray 1 Hold both edges of the basket and remove it by
lifting it upward.
This feature is only available on some models.

Removing/Refitting the Pull-

out Tray

1 To remove, fully extend the pull-out tray, lift

the front, and pull the tray out slowly.
2 Refit the door basket in the reverse order of the
removal process.

Shelf
Removing/Refitting the Shelf

1 Hold the both side of the shelf. Lift the shelf up

2 Follow the directions in reverse to assemble and remove it by pulling it out.
the pull-out tray.

CAUTION
• Do not hold the bottom of the tray when you
slide the tray in, as it could catch your hand.

2 Refit the shelf by sliding it inward until the shelf

snaps into the frame.
24 SMART FUNCTIONS

SMART FUNCTIONS
LG ThinQ Application • The feature may be subject to change without
prior notice and may have a different form
The LG ThinQ application allows you to depending on where you are located.
communicate with the appliance using a
smartphone.
Using Audible Diagnosis to
LG ThinQ Application Feature Diagnose Issues
*1 This feature is only available on some models. Follow the instructions below to use the audible
diagnosis method.
Smart Diagnosis*1 • Launch the LG ThinQ application and select the
If you experience a problem while using the Smart Diagnosis feature in the menu. Follow
appliance, this smart diagnosis feature will help the instructions for audible diagnosis provided
you diagnose the problem. in the LG ThinQ application.

NOTE 1 Open all the doors of the fridge.

• The application is subject to change for
appliance improvement purposes without notice
to users. 2 Turn the knob to the middle setting.

Installing the LG ThinQ

Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application. 3 Turn the knob to the warmest setting and leave
it there for 2 seconds.

Smart Diagnosis
This feature is only available on some models.
Use this feature to help you diagnose and solve
problems with your appliance.

NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
 SMART FUNCTIONS 25

4 Within 3 seconds, turn the knob to the coldest

setting. Leave it there for 2 seconds.

ENGLISH
5 Within 3 seconds, turn the knob back to the
middle setting and leave it there for 2 seconds.

6 Hold the phone in front of the upper right

speaker outlet.

7 The product beeps 4 times if Smart Diagnosis is

activated.

8 During Smart Diagnosis, you will hear data

transfer tones.

9 After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE
• For best results, do not move the phone while
the tones are being transmitted.
26 MAINTENANCE

MAINTENANCE
Cleaning Cleaning the Interior
• Before removing a shelf or drawer from inside
General Cleaning Tips the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
• Performing manual defrosting, maintenance or
cleaning of the appliance while food is stored in the appliance. Otherwise, injury may occur due
to the weight of stored foods.
the freezer can raise the temperature of the food
and reduce its storage life. • Detach the shelves and drawers and clean them
with water and a mild detergent, and then dry
• Regularly clean any surfaces that can come in
them sufficiently, before replacing them.
contact with food.
• Regularly wipe the door gaskets with a wet soft
• When cleaning the inside or outside of the
towel.
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use • Door basket spills and stains should be cleaned
cleaning agents containing flammable as they can compromise storage ability of the
substances. This may cause discolouration or basket and could even be damaged.
damage to the appliance. • Never clean the shelves or containers in the
- Flammable substances: alcohol (ethanol, dishwasher. The parts may become deformed
methanol, isopropyl alcohol, isobutyl alcohol, due to the heat.
etc.), thinner, bleach, benzene, flammable
• The automatic defrosting system in the
liquid, abrasive, etc.
appliance ensures that the compartment
• After cleaning, check if the power cable is remains free of ice buildup under normal
damaged. operating conditions. Users do not need to
defrost it manually.

Cleaning the Exterior

• When cleaning the outside air vents of the
Deodorizer
appliance by means of vacuuming, then the This feature is only available on some models.
power cord should be unplugged from the outlet
to avoid any static discharge that can damage Using the Deodorizer
the electronics or cause an electric shock.
Regular cleaning of the rear and side ventilation The deodorizer reduces unpleasant odors in the
covers is recommended to maintain reliable and fresh food compartment without harming you or
economical operation of the unit. the food.
• Keep the air vents on the exterior of the Reusing the Deodorizer
appliance clean. Blocked air vents can cause fire
or appliance damage.
• For the appliance exterior, use a clean sponge or
1 Remove the deodorizer from the ceiling of the
refrigerator compartment.
soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth. Do not use CAUTION
contaminated cloths when cleaning the stainless • Do not use a sharp tool as it could damage the
steel doors. Always use a dedicated cloth and deodorizer.
wipe in the same direction as the grain. This
helps reduce surface staining and tarnishing.
 MAINTENANCE 27

2 Remove moisture and odors from the

deodorizer with the heat of a hair dryer or
leave it in a sunny spot and let the UV in
sunlight do it for you.

ENGLISH
28 TROUBLESHOOTING

TROUBLESHOOTING
Before Calling for Service
Cooling
Symptoms Possible Cause & Solution
There is no Is there a power interruption?
refrigeration or
• Check the power of other appliances.
freezing.
Appliance is unplugged.
• Plug the power plug in the outlet properly.

A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter)
outlet, and the outlet's circuit breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.

There is poor Is the fridge or freezer temperature set to its warmest setting?
refrigeration or
• Set the fridge or freezer temperature to a colder setting.
freezing.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating
objects.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer
compartment.

Did you put in too much food?

• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not
obstructing in the door.

Is there enough space around the appliance?

• Adjust the installation position to make enough space around the
appliance.

The appliance contains Is the fridge or freezer temperature set to 'Warm'?

a bad smell.
• Set the fridge or freezer temperature to a colder setting.
 TROUBLESHOOTING 29

Symptoms Possible Cause & Solution

The appliance contains Did you put in food with a strong smell?
a bad smell.
• Store foods with strong smells in a sealed containers.

ENGLISH
Vegetables or fruit may have spoiled in the drawer?
• Throw away rotten vegetables and clean the vegetable drawer. Do not
store vegetables too long in the vegetable drawer.

Condensation & Frost

Symptoms Possible Cause & Solution

There is condensation Did you store hot food without cooling it first?
inside the appliance or
• Cool the hot food first before putting it inside the fridge or freezer.
on the bottom of the
vegetable drawer Did you leave the appliance door open?
cover. • Although the condensation will disappear soon after you close the
appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

• Condensation can form due to the temperature difference from the
outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.

Parts & Features

Symptoms Possible Cause & Solution

The inside lamp in the Lamp failure

appliance does not
• Close the door and re-open. If the lamp does not turn on, please contact
turn on.
the LG Electronics customer information centre. Do not attempt removal
of the lamp.

Noises
Symptoms Possible Cause & Solution
The appliance is noisy Is the appliance installed on a weak floor or improperly levelled?
and generates
• Install the appliance on a solid and flat area.
abnormal sounds.
30 TROUBLESHOOTING

Symptoms Possible Cause & Solution

The appliance is noisy Does the rear of the appliance touch the wall?
and generates
• Adjust the installation position to allow enough clearance around the
abnormal sounds.
appliance.

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.
Memo