OWNER'S MANUAL

AIR CONDITIONER
In order to use the product safely and conveniently, please
read the owner’s manual before using the product.

ENGLISH

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Installation manual
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MFL72020502
Rev.01_041223 Copyright © 2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................3
WARNING INSTRUCTIONS ................................................................................4
CAUTION INSTRUCTIONS .................................................................................9

OPERATION
Before Use ........................................................................................................11
Product Overviews...........................................................................................12
Preparation before Operation........................................................................13
Wireless Remote Control Overview ...............................................................14
Using Wireless Remote Control .....................................................................16
Special Functions Overview ............................................................................27
Using Special Functions ..................................................................................28

SMART FUNCTIONS
LG ThinQ Application .......................................................................................30
Diagnosis Using LG ThinQ ..............................................................................31

MAINTENANCE
Cleaning ............................................................................................................33

TROUBLESHOOTING
Before Calling for Service................................................................................38

APPENDIX
Information.......................................................................................................42
 SAFETY INSTRUCTIONS 3

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE

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The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages

This symbol is displayed to indicate matters and operations

that can cause risk.
Read the part with this symbol carefully and follow the
instructions in order to avoid risk.

WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.

CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
4 SAFETY INSTRUCTIONS

Notes for Flammable Refrigerant

The following symbols are displayed on units.

This symbol indicates that this appliance uses a flammable

refrigerant. If the refrigerant is leaked and exposed to an
external ignition source, there is a risk of fire.
This symbol indicates that the Owner's Manual should be read
carefully.
This symbol indicates that service personnel should be handling
this equipment with reference to the Installation Manual.
This symbol indicates that information is available in the Owner's
Manual or Installation Manual.

WARNING INSTRUCTIONS

WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic
precautions, including the following:

Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
• Installation or repairs made by unauthorized persons can pose
hazards to you and others.
• The information contained in the manual is intended for use by a
qualified service technician who is familiar with the safety procedures
and equipped with the proper tools and test instruments.
 SAFETY INSTRUCTIONS 5

• Failure to read and follow all instructions in this manual can result in
equipment malfunction, property damage, personal injury and/or
death.
• The refrigerant and insulation blowing gas used in the appliance

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require special disposal procedures. Consult a service agent or a
similarly qualified person before disposing of them.
• When the power cord is to be replaced, the replacement work shall
be performed by authorized personnel using only genuine
replacement parts.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified person in order
to avoid a hazard.
• The appliance shall be installed in accordance with national wiring
regulations.
• Means for disconnection must be incorporated in the fixed wiring in
accordance with the wiring rules.
• This appliance must be properly grounded to minimize risk of electric
shock.
• Do not cut or remove the grounding prong from the power plug.
• Attaching the earth wire to the power outlet cover screw does not
ground the appliance unless the cover screw is metal, uninsulated,
and the power outlet is grounded through house wiring.
• If you have any doubt whether the air conditioner is properly
grounded, have the power outlet and circuit checked by a qualified
electrician.
• This product is for home use only and using it for business purposes
or in an unconventional environment may invalidate the warranty
and make the product ineligible for repair.

Installation
• Contact an authorized service centre when installing or relocating the
air conditioner.
• Do not install the air conditioner on an unstable surface or in a place
where there is danger of it falling.
6 SAFETY INSTRUCTIONS

• Do not install the unit in potentially explosive atmospheres.

• Do not install the air conditioner in a place where flammable liquids
or gases such as gasoline, propane, paint thinner, etc., are stored.
• Install the panel and the cover of the control box safely.
• Install a dedicated electric outlet and circuit breaker before using the
air conditioner.
• Use standard circuit breaker and fuse that conform to the rating of
the air conditioner.
• Make sure that the pipe and the power cable connecting the indoor
and outdoor units are not pulled too tight when installing the air
conditioner.
• The indoor/outdoor wiring connections must be secured tightly, and
the cable should be routed properly so that there is no force pulling
the cable from the connection terminals. Improper or loose
connections can generate heat or cause a fire.
• Do not connect the ground wire to a gas pipe, a lightning rod, or a
telephone ground wire.
• Use non-flammable gas (nitrogen) to check for leaks and to purge air;
using compressed air or flammable gas may cause fire or explosion.

Operation
• Do not modify or extend the power cable. Scratches or peeling
insulation on the power cables may result in fire or electric shock, and
should be replaced.
• Make sure that the power cable is neither dirty, loose, nor broken.
• Do not place any objects on the power cable.
• Do not place a heater or other heating appliances near the power
cable.
• Take care to ensure that the power cable could not be pulled out or
damaged during operation.
• Never touch, operate, or repair the air conditioner with wet hands.
• Do not insert hands or other objects through the air inlet or outlet
while the air conditioner is operating.
 SAFETY INSTRUCTIONS 7

• Make sure that children do not climb on or hit the outdoor unit.
• Be sure to use only those parts listed in the service parts list. Never
attempt to modify the equipment.

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• Do not touch the refrigerant pipe, water pipe or any internal parts
while the unit is operating or immediately after operation.
• Do not leave flammable substances such as gasoline, benzene, or
thinner near the air conditioner.
• Do not use the air conditioner for an extended period of time in a
small place without proper ventilation.
• Be sure to ventilate sufficiently when the air conditioner and a
heating appliance such as a heater are used simultaneously.
• Do not block the inlet or outlet of airflow.
• Cut off the power supply if there is any noise, smell, or smoke coming
from the air conditioner.
• Contact an authorized service centre when the air conditioner is
submerged by flood waters.
• In the event of a gas leak (such as Freon, propane gas, LP gas, etc.)
ventilate sufficiently before using the air conditioner again.
• Cut off the power supply immediately in the event of a blackout or a
thunderstorm.

Remote Control
• Remove the batteries if the remote control is not to be used for an
extended period of time.
• Never mix different types of batteries, or old and new batteries for
the remote control.
• Do not recharge or disassemble the batteries.
• Stop using the remote control if there is a fluid leak in the battery. If
your clothes or skin is exposed to the leaking battery fluid, wash off
with clean water.
• If the leaking battery fluid has been swallowed, rinse the inside of the
mouth thoroughly and consult a doctor.
• Dispose of the batteries in a place where there is no danger of fire.
8 SAFETY INSTRUCTIONS

Maintenance
• Before cleaning or performing maintenance, disconnect the power
supply and wait until the fan stops.
• Do not clean the appliance by spraying water directly onto the
product.

Refrigerant
General
• Use only the refrigerant specified on the air conditioner label.
• Do not input air or gas into the system except the specified
refrigerant.
• Do not touch the leaking refrigerant during installation or repair.
• Be sure to check for refrigerant leaks after installing or repairing the
air conditioner.
• The appliance shall be stored so as to prevent mechanical damage
from occurring.

R32 Only

• Any person who is involved with working on or breaking into a

refrigerant circuit should hold a current valid certificate from an
industry-accredited assessment authority, which authorizes their
competence to handle refrigerants safely in accordance with an
industry recognized assessment specification.
• Servicing shall only be performed as recommended by the
equipment manufacturer. Maintenance and repair requiring the
assistance of other skilled personnel shall be carried out under the
supervision of the person competent in the use of flammable
refrigerants.
 SAFETY INSTRUCTIONS 9

• The appliance shall be stored in a well-ventilated area where the

room size corresponds to the room area as specified for operation.
• Keep any required ventilation openings clear of obstruction.

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• The appliance shall be stored in a room without continuously
operating open flames (for example an operating gas appliance) and
ignition sources (for example an operating electric heater).

CAUTION INSTRUCTIONS

CAUTION
• To reduce the risk of minor injury to persons, malfunction, or damage
to the product or property when using this product, follow basic
precautions, including the following:

Installation
• Transport the air conditioner with two or more people or use a
forklift.
• Install the outdoor unit such that it is protected from direct sunlight.
Do not place the indoor unit in a place where it is directly exposed to
sunlight via the windows.
• Do not install the air conditioner in an area where it is directly
exposed to sea wind (salt spray).
• Install the drain hose properly for the smooth drainage of water
condensation.
• Install the air conditioner in a place where the noise from the outdoor
unit or the exhaust fumes will not inconvenience the neighbours.
Failure to do so may result in conflict with the neighbours.
• Safely dispose of packing materials such as screws, nails, plastic bags
or batteries using proper packaging after installation or repair.
• Exercise caution when unpacking or installing the air conditioner.
10 SAFETY INSTRUCTIONS

Operation
• Make sure that the filter is installed before operating the air
conditioner.
• Do not drink the water drained from the air conditioner.
• Do not place any object on the air conditioner.
• Do not let the air conditioner run for a long time when humidity is
very high or when a door or a window has been left open.
• Do not expose people, animals, or plants to the cold or hot wind from
the air conditioner for extended periods of time.
• Do not use the product for special purposes, such as preserving
foods, works of art, etc. the air conditioner is designed for consumer
purposes, and is not a precision refrigeration system. There is risk of
damage or loss of property.

Maintenance
• Use a sturdy stool or ladder when cleaning, maintaining, or repairing
the air conditioner at a height.
• Never use strong cleaning agents or solvents or spray water when
cleaning the air conditioner. Use a soft cloth.
• Never touch the metal parts of the air conditioner when removing the
air filter.
• To clean the interior, contact an authorized service centre or dealer.
Using harsh detergents may cause corrosion or damage to the unit.
 OPERATION 11

OPERATION
Before Use

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Notes for Operation
• Adjust the direction of the airflow vertically or horizontally to circulate indoor air.
• Speed up the fan to cool or warm indoor air quickly, within a short period of time.
• Turn off the appliance and periodically open windows for ventilation. The indoor air quality may
deteriorate if the appliance is used for long durations.
• Clean the air filter once every 2 weeks. Dust and impurities collected in the air filter may block the airflow
or reduce the appliance performance.

Suggestions for Energy Saving

• Do not over-cool the space. This may be harmful for your health and may consume more electricity.
• Block sunlight with blinds or curtains while you are operating the appliance.
• Keep doors or windows closed tightly while you are operating the appliance.
12 OPERATION

Product Overviews
Wall-Mounted

Type 1 Type 2

a Air Filter e Air Deflector (Up-Down Vane)

b Air Intake Vents f Air Deflector (Left-Right Louver)

c Front Cover g Power Button

d Air Outlet Vents

NOTE
• The number and location of parts may vary depending on the model of the appliance.
• Features may change depending on the model type.
 OPERATION 13

Preparation before 2 Press the f or e button to set the correct

Operation time.

Inserting the Batteries into the

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Wireless Remote Control
Insert AAA (1.5 V) batteries into the wireless remote
control.
• Remove the battery cover, then insert the new
batteries and make sure that the + and –
terminals of the batteries are installed correctly. 3 Press the Set/Cancel button to stop the
flashing.

NOTE NOTE
• When the wireless remote control display begins • The On Timer and Off Timer is available after
to fade, replace AAA (1.5 V) batteries. setting the current time.
• Do not use old and new batteries together. • If you have already inserted the battery, reinsert
it or use the Reset button to set the current time.

Setting the Current Time on the

Wireless Remote Control

1 Insert batteries.
• The icon below flashes at the bottom of the
display screen.
14 OPERATION

Wireless Remote Control Overview

Wireless Remote Control Buttons
You can operate the appliance more conveniently
Image Description
with the wireless remote control.
Comfort Air

Adjusts the airflow to deflect

wind. You can avoid direct winds.

Wi-Fi(3 s)
Press and hold the Comfort Air
button for about 3 seconds to
prepare settings for a Wi-Fi
connection.

Power
Turns the appliance on or off.

Light Off

Turns the indoor unit display on

or off. Adjusting it according to
the day or night.

Mute(3 s)
Press and hold the Light Off
button for about 3 seconds to
turn on or off buzzer sound.

Mode
Selects the desired operating
mode.

w Cooling mode

r Dehumidification mode

v Heating mode (on some

models)

G Fan mode
 OPERATION 15

Image Description Image Description

Temperature Adjust Timer

Adjusts the desired room Automatically turns the appliance
temperature. on or off at a desired time.

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Set/Cancel
Sets or cancels the special
functions and timer.
Fan Speed
a Reset
Resets the wireless remote
control settings.

Adjusts the fan speed.

NOTE
6-in-1/AC + 4
Selects AI Convertible mode or • Some functions may not be supported,
decrease the power input. depending on the model.

6-in-1/VIRAAT
Changes the room temperature
quickly.

Up-Down Swing
Adjusts the airflow direction up
and down.

Left-Right Swing
Adjusts the airflow direction left
and right.

Room Temp.
Displays the room temperature.

Diagnosis(5 s)
Press and hold the Room Temp.
button for about 5 seconds, to
easily check the maintenance
information of an appliance.

Sleep
Automatically turns the appliance
off at a desired time. Use it before
sleeping.

Time Adjust
Adjusts the time on the display.

Func.
Selects the desired function.
16 OPERATION

Using Wireless Remote 2 Press the Mode button repeatedly to change

Control the operating mode.

Operating with the Wireless

Remote Control
Point the wireless remote control towards the
signal receiver at the right side of the appliance to
operate it.

Cooling Only Model

Cooling and Heating Model

NOTE
• The wireless remote control may operate other
w Cooling mode
electronic devices if it is directed towards them.
Make sure to point the wireless remote control
r Dehumidification mode
towards the appliance signal receiver.
• For proper operation, use a soft cloth to clean v Heating mode
the signal transmitter and receiver.
• If a function included on the remote is not G Fan mode
supported on the appliance, the appliance may
not indicate this by buzzing. Exceptions include
the Adjusting the Left-Right Direction, Energy
Display and Air Purification functions. Adjusting the Fan Speed
You can adjust the fan speed by pressing the Fan
Speed button repeatedly.

Operating Mode
You can change the operating mode when the
appliance is turned on.

1 Turn the appliance on.

Wireless
Indoor Unit
Speed Remote
Icon
Control Icon

High Fs
 OPERATION 17

Wireless 3 Press the a or b button to set the desired

Indoor Unit
Speed Remote temperature.
Icon
Control Icon

Medium -

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F4
High

Medium F3

Medium - Low Fz

Low F1

Natural Wind - NOTE

• Default temperature will be minimum 24 7 (in
cooling cycle), when operated with remote
NOTE control except power failure/power switched off.
• The Natural Wind fan speed setting adjusts the
speed automatically.

Dehumidification Mode
• The indoor unit icons are displayed on some (Monsoon Operation)
indoor units.
You can reduce excess moisture from a highly
• The indoor unit display shows the fan speed humid environment or during the rainy season, in
icons for only 5 seconds and returns to the set order to prevent mildew from setting in. The
temperature. appliance will automatically change the
temperature and the fan speed to maintain the
optimal level of humidity.

Cooling Mode 1 Turn the appliance on.

1 Turn the appliance on.

2 Press the Mode button repeatedly to select the
Dehumidification mode.
2 Press the Mode button repeatedly to select the
Cooling mode.

NOTE
• You cannot adjust the room temperature. It is
adjusted automatically.
• The room temperature is not displayed on the
display screen.
18 OPERATION

Fan Mode
NOTE
You can circulate the indoor air without changing
• In the Dehumidification mode, compressor and
the room temperature.
indoor fan may not operate, to prevent excessive
cooling.
1 Turn the appliance on.

Heating Mode (On Some 2 Press the Mode button repeatedly to select the
Fan mode.
Models)

1 Turn the appliance on.

2 Press the Mode button repeatedly to select the

Heating mode.

3 Press the Fan Speed button to adjust the fan

speed.

3 Press the a or b button to set the desired

temperature.

NOTE
• ON or t is displayed on some indoor units.

VIRAAT Function
NOTE You can change the room temperature quickly.
• * will be displayed on the indoor unit under the • Cooling Only model
following conditions:
The VIRAAT mode is available with the Cooling,
- When the outdoor unit is Defrosting mode. Dehumidification, Fan modes and Air
- When the outdoor unit is Preheating mode. Purification function.

- When the room temperature has reached the

set temperature.
1 Turn the appliance on.
 OPERATION 19

2 Press the Mode button repeatedly to select the - Select y to adjust the up-down direction of
the airflow automatically.
desired mode.

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3 Press the 6-in-1/VIRAAT button.
Adjusting the Left-Right Direction
• Press the Left-Right Swing button repeatedly to
adjust airflow direction.

- Select B to adjust the left-right direction of

the airflow automatically.

NOTE
• This function may operate differently from the
wireless remote control display.
• In VIRAAT, strong air blows out.
• In VIRAAT, auto swing is automatically set. If you
want to cancel the auto swing setting, press Up-
Down Swing button.

NOTE
Adjusting the Airflow Direction • Adjusting the Left-Right Direction may not be
supported, depending on the model.
You can adjust the direction of the airflow vertically • Adjusting the air deflector arbitrarily may cause
or horizontally. appliance failure.
Adjusting the Up-Down Direction • When restarted, the appliance uses the last set
airflow direction. The position of the air deflector
• Press the Up-Down Swing button repeatedly to may not match the icon displayed on the
adjust airflow direction. wireless remote control. When this occurs, press
the Up-Down Swing or Left-Right Swing button
to adjust the direction of the airflow again.
• This function may operate differently from the
wireless remote control display.
20 OPERATION

Comfort Air Function (On Some 1 Press the Timer button repeatedly.
Models) • The icon below flashes at the bottom of the
display screen.
You can conveniently set the vane to a preset
position to deflect the supply air away from
blowing directly onto the occupants in the room.

1 Turn the appliance on.

2 Press the Comfort Air button repeatedly and

select the desired direction. 2 Press the f or e button to set the desired
time.

3 Press the Set/Cancel button to stop the icon

from flashing.
• After setting the timer, the current time and
NOTE On Timer icon are displayed on the display
screen indicating that the desired time is set.
• = or [ is displayed on some indoor units.
• This function is disabled when you press the
Mode or 6-in-1/VIRAAT button.
• This function is disabled and Adjusting the Up-
Down Direction is set up when you press the
Up-Down Swing button.
• When this function is off, the up-down vane
operates automatically depending on the set Cancelling the On Timer
mode.
1 Press the Timer button repeatedly.
• The icon below flashes at the bottom of the
display screen.
On and Off Timer
You can set the appliance to turn on and off
automatically at a desired time.
The On Timer and Off Timer can be set together.

Setting the On Timer

This function can be set when the appliance is
turned on or off.
 OPERATION 21

2 Press the Set/Cancel button to cancel the

setting.
NOTE
• This function is disabled when you set Simple
Timer.

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Cancelling the Off Timer

Setting the Off Timer 1 Press the Timer button repeatedly.

• The icon below flashes at the bottom of the
This function can be set when the appliance is
display screen.
turned on or off.

1 Press the Timer button repeatedly.

• The icon below flashes at the bottom of the
display screen.

2 Press the Set/Cancel button to cancel the

setting.

2 Press the f or e button to set the desired

time.

Cancelling the Timer Setting

• Press the Set/Cancel button to cancel all timer
settings.

3 Press the Set/Cancel button to stop the icon

from flashing.
• After setting the timer, the current time and
Off Timer icon are displayed on the display
screen indicating that the desired time is set.
Sleep Function (On Some
Models)
You can set the appliance to turn off automatically
after a set time. The appliance will automatically
change the temperature and fan speed.
This function can be set when the appliance is
turned on.
22 OPERATION

1 Turn the appliance on. increases up to 2 7 from the preset

temperature.
• Although the remark for fan speed on the
2 Press the Sleep button. display screen may be changed, the fan speed is
adjusted automatically.
• The icon below flashes at the bottom of the
display screen.

Simple Timer Function (On

Some Models)
You can set the appliance to turn off automatically
after a set time.
This function can be set when the appliance is
turned on.
3 Press the f or e button to set the desired
time. 1 Turn the appliance on.
• The time can be set up to 7 hours.

2 Press the Timer button repeatedly.

• The icon below flashes at the bottom of the
display screen.

4 Press the Set/Cancel button to stop the icon

from flashing.
• The Sleep function icon is displayed on the
display screen. 3 Press the f or e button to set the desired
time.
• The time can be set up to 7 hours.

NOTE
• 1H is displayed on some indoor units.
• Indoor unit display shows the set time from 1H
to 7H for only 5 seconds and then returns to the 4 Press the Set/Cancel button to stop the icon
set temperature on some indoor units. from flashing.
• In the Cooling and Dehumidification mode, the
temperature increases by 1 7 after 30 minutes
and an additional 1 7 after another 30 minutes
for a more comfortable sleep. The temperature
 OPERATION 23

• The Simple Timer icon is displayed on the

display screen.
1 Turn the appliance on.

2 Press and hold the Light Off button for about

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3 seconds.
• Each time the button is pressed, the function
turns on or off.

NOTE
• This function is disabled when you set Off Timer.

Light Off Function (On Some

Models)
You can set the brightness of the indoor unit
display screen.
NOTE
• When the Mute is set, OF appears for a moment
• Press the Light Off button.
on the indoor unit display and the buzzer sound
turned off.

AC + 4 Function (On Some

Models)
You can select AI Convertible mode or decrease
the power input.

NOTE 1 Turn the appliance on.

• The button turns the display screen on or off.
• If the brightness of an indoor unit's display is set
to off, pressing a button on the wireless remote 2 Press the 6-in-1/AC + 4 button repeatedly to
control automatically turns the display on for a select the desired step.
while.
• This function may operate differently depending
on the model.

Mute Function (On Some

Models)
You can turn on or off the buzzer sound to notify
you when you set or change the function of the air
conditioner.
24 OPERATION

airflow direction and fan speed are automatically

Display adjusted to achieve the comfort settings.
Step Description
Screen

1 The desired
1 Turn the appliance on.
temperature, fan
speed, and airflow
direction change 2 Press the 6-in-1/AC + 4 button repeatedly until
automatically A[ appears in the display.
based on the
comfort settings.

The power Input is

decreased by 20%
2
compared to rated
power input.

The power Input is

decreased by 40%
3
compared to rated
power input. NOTE
• To change the desired temperature, press the
The power Input is Temperature Adjust button on the remote.
4
decreased by 60%
(on some • The AI Convertible and Cooling modes can be
compared to rated
models) used at the same time.
power input.
• Pressing the Mode or 6-in-1/VIRAAT buttons
while in the AI Convertible mode operates the
NOTE selected function.
• L (step 2), LL (step 3) is displayed on some indoor • Pressing the Comfort Air or Up-Down Swing or
units. Left-Right Swing buttons while in the AI
• This function is available with Cooling mode. Convertible mode initiates the Cooling mode.
• Capacity may decrease when the AC + 4 function • The temperature is continually adjusted to suit
is selected. the user and the environment of use, so the
temperatures displayed on the indoor unit and
• The desired temperature is displayed for about 5
on the remote may be different.
seconds if you press the Fan Speed, a or b
button.
• The room temperature is displayed for about 5
seconds if you press the Room Temp. button.
Manual Operation
If your wireless remote control is unavailable, you
can turn the appliance on and off by pressing the
AI Convertible Mode Power button a on the indoor unit.

The desired temperature, fan speed, and airflow 1 Open the up-down vane (Type 1) or front cover
direction change automatically based on the
(Type 2).
comfort settings.
If you select the AI Convertible mode when the air
conditioner is in the Cooling mode, the air
conditioner analyzes the surrounding environment
2 Press the Power button a.
to reach the desired temperature quickly. The
 OPERATION 25

Type 1 2 Press and hold the Power button a for 6

seconds.

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When the appliance beeps twice, release the
Power button a. The lamp will flash twice. This
repeats 4 times.

Setting Auto Restart

Type 2
1 Open the up-down vane (Type 1) or front cover
(Type 2).

2 Press and hold the Power button a for 6

seconds.
NOTE
• The stepping motor may be broken, if the up-
down vane opens rapidly.
3 When the appliance beeps twice, release the
Power button a. The lamp will flash. This
• The fan speed is set to high by default. repeats 4 times.
• Features may change depending on the model
type.
Type 1
• The temperature cannot be altered when using
the Power button a.
• For Cooling-Only models, the temperature is set
to 24 7 by default.
• For Cooling and Heating models, the
temperature is set to 24 7 by default.

Type 2
Restoring the Previous Settings
When the air conditioner is turned on again after a
power failure, Auto Restart function restores the
previous settings.
When using the appliance for the first time, Auto
Restart function is set. You can cancel and set this
function by pressing the Power button a on the NOTE
indoor unit.
• The feature may change depending on the
Cancelling Auto Restart model type.

1 Open the up-down vane (Type 1) or front cover

(Type 2).
26 OPERATION

NOTE NOTE
• If you press and hold the Power button a for 3 • If you release the Power button a before the
– 5 seconds, instead of 6 seconds, the appliance appliance beeps four times, other features that
will switch to the test operation. In the test are set may be disabled.
operation, the appliance blows out strong
cooling air for 18 minutes and then returns to
factory default settings.

Resetting Learned Information

You can reset the information gathered from the
existing environments to allow learning of new
spaces and user-specific information.

1 Open the up-down vane (Type 1) or front cover

(Type 2).

2 Press and hold the Power button a for more

than 13 seconds.

3 When the appliance beeps four times, release

the Power button a. The previously entered
living area information will be deleted.

Type 1

Type 2
 OPERATION 27

Special Functions Overview

Special Functions

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Icon Description

Air Purification Functions

The Ion generator uses millions of ions to help improve indoor air quality.

Auto Clean Function

Reduces moisture generated inside the indoor unit.

NOTE
• Some functions may not be supported, depending on the model.
• Some functions may operate differently from the wireless remote control display.
28 OPERATION

Using Special Functions Air Purification Functions (On

Some Models)
Setting and Cancelling Special
You can supply clean and fresh air using ion
Functions particles and the filter.

Setting the Special Functions

1 Turn the appliance on.

2 Press the Func. button repeatedly to select the

desired function. Function Description

Ion particles from Ionizer reduce

3 Press the Set/Cancel button to finish. Ionizer the surface bacteria and other
harmful substances.

WARNING
• Do not touch the ionizer during operation.

NOTE
Cancelling the Special Functions • You can use this function without turning the
appliance on.

1 Press the Func. button repeatedly to select the • Both the plasma lamp and the cooling lamp light
up on some models.
desired function.
• This function may operate differently from the
wireless remote control display.
2 Press the Set/Cancel button to cancel the
function.

Auto Clean Function (On Some

Models)
In the Cooling and Dehumidification modes,
moisture is generated inside the indoor unit. You
can reduce that moisture.
 OPERATION 29

NOTE
• Some functions cannot be used while the Auto
Clean function is in operation.

ENGLISH
• If you turn off the appliance, the fan continues to
run for 30 minutes to clean the inside of the
indoor unit.
• Co is displayed on some indoor units, depending
on the model.
30 SMART FUNCTIONS

SMART FUNCTIONS
LG ThinQ Application Installing LG ThinQ Application
The LG ThinQ application allows you to
and Connecting an LG
communicate with the appliance using a Appliance
smartphone.
Models with QR Code
LG ThinQ Application Features Scan the QR code attached to the product using the
camera or a QR code reader application on your
Common features smartphone.
Communicate with the appliance from a
smartphone using the LG ThinQ application.
• Smart Diagnosis
- If you experience a problem while using the
appliance, this smart diagnosis feature will
help you diagnose the problem.

Additional features
More features are available if your appliance is
connected to Wi-Fi.
• Settings
- Allows you to set various options on the Models without QR Code
appliance and in the application.
1 Search for and install the LG ThinQ application
NOTE from the Google Play Store or Apple App Store
on a smartphone.
• If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again. 2 Run the LG ThinQ application and sign in with
your existing account or create an LG account
• The application is subject to change for
to sign in.
appliance improvement purposes without notice
to users.
• Functions may vary by model. 3 Touch the add (~) button on the LG ThinQ
application to connect your LG appliance.
Follow the instructions in the application to
complete the process.

NOTE
• To verify the Wi-Fi connection, check that the Wi-
Fi indicator on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
 SMART FUNCTIONS 31

• LG ThinQ is not responsible for any network LG Electronics will also provide open source code to
connection problems or any faults, you on CD-ROM for a charge covering the cost of
malfunctions, or errors caused by network performing such distribution (such as the cost of
connection. media, shipping, and handling) upon email request
to [email protected].
• The surrounding wireless environment can

ENGLISH
make the wireless network service run slowly. This offer is valid to anyone in receipt of this
information for a period of three years after our
• If the distance between the appliance and the last shipment of this product.
wireless router is too far, the signal strength
becomes weak. It may take a long time to
connect or installation may fail.
• If the appliance is having trouble connecting to Diagnosis Using LG ThinQ
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range This feature is only available on models with the c
extender) to improve the Wi-Fi signal strength. or d logo.
• The network connection may not work properly Use this feature to help you diagnose and solve
depending on the Internet service provider. problems with your appliance.

• The Wi-Fi connection may not connect or may be

interrupted because of the home network NOTE
environment. • For reasons not attributable to LGE’s negligence,
• The appliance cannot be connected due to the service may not operate due to external
problems with the wireless signal transmission. factors such as, but not limited to, Wi-Fi
Unplug the appliance and wait about a minute unavailability, Wi-Fi disconnection, local app
before trying again. store policy, or application unavailability.

• If the firewall on your wireless router is enabled, • The feature may be subject to change without
disable the firewall or add an exception to it. prior notice and may have a different form
depending on where you are located.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.) Using LG ThinQ to Diagnose
• Smartphone user interface (UI) may vary Issues
depending on the mobile operating system (OS)
and the manufacturer. If you experience a problem with your Wi-Fi
• If the security protocol of the router is set to equipped appliance, it can transmit
WEP, you may fail to set up the network. Please troubleshooting data to a smartphone using the
change it to other security protocols (WPA2 is LG ThinQ application.
recommended) and connect the product again. • Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Open Source Software Notice
Information
Using Audible Diagnosis to
To obtain the source code that is contained in this Diagnose Issues
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose Follow the instructions below to use the audible
source code, and to access all referred license diagnosis method.
terms, copyright notices and other relevant
• Launch the LG ThinQ application and select the
documents, please visit https://
Smart Diagnosis feature in the menu. Follow
opensource.lge.com.
32 SMART FUNCTIONS

the instructions for audible diagnosis provided

in the LG ThinQ application.

1 Plug the power plug in the outlet properly.

2 Place the mouthpiece of your smartphone

close to the c or d logo.

3 Press and hold the Room Temp. button for 5

seconds or longer while holding the
smartphone mouthpiece to the logo until the
data transfer is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE
• For best results, do not move the phone while
the tones are being transmitted.
• Be sure to keep ambient noise to a minimum or
the phone may not correctly receive the buzzer
beeps from the indoor unit.
 MAINTENANCE 33

MAINTENANCE
Cleaning

ENGLISH
WARNING
• Before cleaning or performing maintenance, disconnect the power supply and wait until the fan stops.

Cleaning Interval
Cleaning the Appliance
If the appliance will not be used for an extended period of time, dry the appliance to maintain it in the best
condition. Clean the appliance regularly to maintain optimal performance and to prevent possible
breakdown.
• Dry the appliance in Fan mode for 3 to 4 hours and disconnect the power. There may be internal damage
if moisture is left in the appliance's components.
• Before using the appliance again, dry the inner components of the appliance in Fan mode for 3 to 4
hours. This will help to reduce the odour generated from moisture.

a Air Filter

NOTE
• The feature may vary depending on the model type.

Type Description Interval

Indoor unit Clean the surface of the indoor unit using a soft, dry cloth. Regularly

Have a professional clean the condensate drain pan. Once a year

Have a professional clean the condensate drain pipe. Every 4 months

Replace the wireless remote control batteries. Once a year

34 MAINTENANCE

Type Description Interval

Outdoor unit Have a professional clean the heat exchanger coils and the Once a year
panel vents. (Consult with technician.)

Have a professional clean the fan. Once a year

Have a professional clean the condensate drain pan. Once a year

Have a professional verify that all the fan assembly is firmly Once a year
tightened.

Clean the electrical components with compressed air. Once a year

Cleaning the Filter and Other parts

Type Description Interval

Air filter Clean with a vacuum or hand wash. 2 weeks

Triple filter*1 Clean with a vacuum or brush. Every 3 months

Micro dust filter*1 Clean with a vacuum or brush. Once a month

Allergy filter*1 Clean with a vacuum or brush. Every 6 months

Ionizer (on some Use a dry cotton ball to reduce dust.

Every 6 months
models)

*1 Air Cleaning Filter

NOTE
• Never use water that is higher than 40 7 when you clean the filters. It may cause deformation or
discolouration.
• Never use volatile substances when you clean the filters. They may damage the surface of the appliance.
• Do not wash the Micro dust filter with water, because the filter can be damaged (on some models).
• Do not wash the Triple filter with water, because the filter can be damaged (on some models).
• Do not wash the Allergy filter with water, because the filter can be damaged (on some models).
 MAINTENANCE 35

Removing and Replacing the Air 4 Insert the hooks on the air filter into the slots
Filter on the back of the front panel.

NOTE

ENGLISH
• Do not bend the air filter, as it may break.
• Assemble the air filter properly to prevent dust
and other substances from entering the
appliance.

Type 1
5 Push the hooks down until they click into place.
1 Turn off the power to the appliance.

2 Locate the knobs of the air filter on the top

front of the appliance.

6 To make sure the filter is assembled properly,

press down along the entire front length of the
filter.

a Knobs
b Air Filter

3 Pull the knobs upward slightly and then lift the

entire filter to remove it.

Type 2

1 Turn off the power to the appliance.

2 Open the front cover.

• Lift up both sides of the cover slightly.
36 MAINTENANCE

3 Holding the knobs of the air filters, pull them 3 Dry the filter in the shade.
down slightly and remove them from the
indoor unit.

4 Insert the hooks on the air filters into the front

NOTE
cover.
• Do not operate the appliance without the filter in
place.

Cleaning the Air Cleaning Filter

(On Some Models)
5 Check the side of the front cover to make sure
that the air filters are assembled correctly.
NOTE
• The number and location of parts may vary
depending on the model of the appliance.
Cleaning the Air Filter • Features may change depending on the model
Clean the air filter once every 2 weeks, or more if type.
needed.

Type 1
1 Remove the air filter from the appliance.

1 Turn off the power to the appliance.

2 Clean the air filter with a vacuum cleaner or

wash it with lukewarm water and a mild
detergent.
2 Remove the air filter from the indoor unit.

3 Remove the air cleaning filter from the indoor

unit.

4 Clean the filter using a vacuum cleaner.

 MAINTENANCE 37

5 Insert the air cleaning filter. 7 Check the side of the front cover to make sure
that the air filters are assembled correctly.

ENGLISH
6 Assemble the air filter.

7 Check the side of the front cover to make sure

that the air filter are assembled correctly.

Type 2

1 Turn off the power to the appliance.

2 Remove the air filters from the indoor unit.

3 Remove the air cleaning filter from the indoor

unit.

4 Clean the filter using a vacuum cleaner.

5 Insert the air cleaning filter.

6 Assemble the air filters.

38 TROUBLESHOOTING

TROUBLESHOOTING
Before Calling for Service
Please check the following before you contact the service centre. If the problem persists, contact your local
service centre.

NOTE
• Some functions may not be supported, depending on the model.

Self-Diagnosis Function
This appliance has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor unit will flash
in 2-second intervals. If this occurs, contact your local dealer or service centre.

Operation
Symptoms Possible Cause & Solution

The appliance does not Burning smell and strange sounds are coming from the appliance.
work normally. • Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.

Water leaks from the indoor unit even when the humidity level is low.
• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.

The power cable is damaged or it is generating excessive heat.

• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.

A switch, a circuit breaker (safety, ground) or a fuse is not operating

properly.
• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.

The appliance generates an error code from its self-diagnosis.

• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.

The fan speed cannot The VIRAAT is selected.

be adjusted.
• In some operating modes, you cannot adjust the fan speed. Select an
operating mode in which you can adjust the fan speed.

The temperature The Fan mode or VIRAAT is selected.

cannot be adjusted. • In some operating modes, you cannot adjust the temperature. Select an
operating mode in which you can adjust the temperature.
 TROUBLESHOOTING 39

Symptoms Possible Cause & Solution

The appliance stops The appliance is suddenly turned off.

during operation.
• The Off Timer function may have timed out, which turns the appliance off.
Check the timer settings.

ENGLISH
A power failure has occurred during operation.
• Wait for the power to come back on. If you have the Auto Restart function
enabled, your appliance will resume its last operation several minutes
after power is restored.

The appliance does not The appliance is unplugged.

work.
• Check whether the power cord is plugged into the outlet or the power
isolators are switched on.

A fuse exploded or the power supply is blocked.

• Replace the fuse or check if the circuit breaker has tripped.

A power failure has occurred.

• Turn off the appliance when a power failure occurs.
• When the power is restored, wait 3 minutes, and then turn on the
appliance.

The voltage is too high or too low.

• Check if the circuit breaker has tripped.

The appliance was turned off automatically at a preset time.

• Turn the appliance on.

The battery setting in the wireless remote control is incorrect.

• Make sure that the batteries are inserted correctly in your wireless remote
control.
• If the batteries are placed correctly, but the appliance still does not
operate, replace the batteries and try again.

The appliance does not Air is not circulating properly.

emit cool air.
• Make sure that there are no curtains, blinds, or pieces of furniture blocking
the front of the appliance.

The air filter is dirty.

• Clean the air filter once every 2 weeks.
• See “Cleaning the Air Filter” for more information.
The room temperature is too high.
• In summer, cooling the indoor air fully may take some time. In this case,
select the VIRAAT to cool the indoor air quickly.

Cold air is escaping from the room.

• Make sure that no cold air is escaping through the ventilation points in the
room.
40 TROUBLESHOOTING

Symptoms Possible Cause & Solution

The appliance does not The desired temperature is higher than the current temperature.
emit cool air.
• Set the desired temperature to a level lower than the current temperature.

There is a heating source nearby.

• Avoid using heat generators like electric ovens or gas hobs while the air
conditioner is in operation.

Fan mode is selected.

• During Fan mode, air blows from the appliance without cooling or heating
the indoor air.
• Switch the operating mode to cooling operation.

Outside temperature is too high.

• The cooling effect may not be sufficient.

Performance
Symptoms Possible Cause & Solution

The indoor unit is still The Auto Clean function is being operated.
operating even when • Allow the Auto Clean function to continue since it reduces any remaining
the appliance has been
moisture inside the indoor unit. If you do not want this function, you can
turned off.
turn the indoor unit off.

The air outlet on the The cooled air from the appliance makes mist.
indoor unit is
• When the room temperature decreases, this phenomenon will disappear.
discharging mist.

Water leaks from the In the heating operations, condensed water drops from the heat
outdoor unit. exchanger.
• This requires that a drain hose should be installed under the base pan.
Contact the installer.

There is noise or A clicking sound can be heard when the appliance starts or stops due to
vibration. movement of the reversing valve.
Creaking sound: The plastic parts of the indoor unit creak when they
shrink or expand due to sudden temperature changes.
Flowing or blowing sound: This is the flow of refrigerant through the
appliance.
• Noise is normal during or after operation. It is not a sign of malfunction.

The indoor unit gives Odour (such as cigarette smoke) may be absorbed into the indoor unit
off an odour. and discharged with airflow.
• If the smell does not disappear, you need to wash the filter. If this does not
work, contact the service centre to clean your heat exchanger.
 TROUBLESHOOTING 41

Symptoms Possible Cause & Solution

The appliance does not When the Heating mode starts, the vane is almost closed, and no air
emit warm air. comes out, even though the outdoor unit is operating.
• This is normal. Please wait until the appliance has generated enough warm

ENGLISH
air to blow through the indoor unit.

The outdoor unit is in Defrosting mode.

• In Heating mode, ice and frost is built up on the coils when the outside
temperature falls. The Defrosting mode reduces a layer of frost on the
coil, and it should finish in approximately 15 minutes.

Outside temperature is too low.

• The heating effect may not be sufficient.

Wi-Fi
Symptoms Possible Cause & Solution

Your home appliance The password for the Wi-Fi that you are trying to connect to is incorrect.
and smartphone are • Find the Wi-Fi network connected to your smartphone and remove it, then
not connected to the
register your appliance on LG ThinQ.
Wi-Fi network.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.

The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
42 APPENDIX

APPENDIX
Information
Disposal of Your Old Appliance

• When this crossed out wheeled bin symbol is depicted on the product and its operator’s
manual, it means the product is covered by E-Waste Management Rules India published
by MoEF & CC , Govt. of India and are meant to be recycled, dismantled, refurbished or
disposed off.

• Do's
- a. The product is required to be handed over only to the authorized recycler for disposal.
- b. Keep the product in isolated area, after it becomes non-functional/unrepairable so as to prevent its
accidental breakage.
• Don'ts
- a. The product should not be opened by the user himself/herself, but only by authorized service
personnel.
- b. The product is not meant for re-sale to any unauthorized agencies/scrap dealer/kabariwalah.
- c. The product is not meant for mixing into household waste stream.
- d. Do not keep any replaced spare part(s) from the product in exposed area.
• Any disposal through unauthorized agencies/person will attract action under Environment (Protection)
Act 1986.
• This product is complied with the requirement of Hazardous Substances as specified under E-Waste
Management Rules India published by MoEF & CC , Govt. of India.
• To locate a nearest collection centre or call for pick-up (limited area only) for disposal of this appliance,
please contact No. 08069379999, Toll Free No. 1800-315-9999 for details. All collection centre and pick
up facilities are done by third parties with LG Electronics India Pvt. Ltd. Merely as a facilitator. For more
detailed information, please visit : http://www.lg.com/in.
APPENDIX 43

ENGLISH
44 APPENDIX

Scan QR Code for Installation Manual

• Repair & replacement will be carried out through the Authorized Service Centers of LG Electronics India
Pvt Ltd.
• Please refer cautions and warning’s as given under the Installation Manual after scanning the above QR
code.
Memo
Memo
Memo
LG DIY Service
Do It Yourself

QR code for
Installation manual