OWNER'S MANUAL

WASHING
MACHINE

Before beginning installation, read these instructions carefully.

This will simplify installation and ensure that the product is
installed correctly and safely. Leave these instructions near the
product after installation for future reference.

EN ENGLISH

T2310VS2M7 T2385VS2M
T2309VS2M7 T2308VS2W

www.lg.com
MFL67792783
Rev.01_120817
Copyright © 2017 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS........................................................4
IMPORTANT SAFETY INSTRUCTIONS..................................................... 4

INSTALLATION.......................................................................10
Parts.......................................................................................................... 10
Accessories............................................................................................... 10
Specifications............................................................................................ 11
Installation Place Requirements................................................................ 12
Connecting the Supply Hose..................................................................... 13
Installing the Drain Hose........................................................................... 15
Leveling the Appliance............................................................................... 17
Assembling the Anti-Rat Cover (Optional)................................................. 17

OPERATION............................................................................18
Using the Appliance................................................................................... 18
Sorting Laundry......................................................................................... 19
Adding Cleaning Products......................................................................... 20
Control Panel............................................................................................. 22
Washing Programme................................................................................. 23
Option Programme.................................................................................... 25
Manual Washing........................................................................................ 27
Special Functions...................................................................................... 28

SMART FUNCTIONS..............................................................29
Using Smart Diagnosis™.......................................................................... 29

MAINTENANCE.......................................................................30
Cleaning the Washing Machine................................................................. 30
Cleaning the Water Inlet Filter................................................................... 31
Cleaning the Lint Filter (Optional).............................................................. 31
Caution on Freezing During Winter........................................................... 33

TROUBLESHOOTING............................................................34
Diagnosing Problems................................................................................ 34
Error Messages......................................................................................... 38

WARRANTY.............................................................................40
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.

This symbol is displayed to indicate matters and

operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.

4
 EN

Installation
•
•Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
•
•This appliance should only be transported by two or more people
holding the appliance securely.
•
•Tighten the drain hose to avoid separation.
• the power cord is damaged or the hole of the socket outlet is
•If
loose, do not use the power cord and contact an authorized
service centre.
•
•Make sure the plug is completely pushed into the outlet.
• not install the appliance in a damp and dusty place. Do not
•Do
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
•
•Ventilation openings must not be obstructed by a carpet.
• not plug the appliance into multiple socket outlets or extension
•Do
power cable.
•
•This appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.
•
•This appliance is equipped with a power cord having an
equipment-grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate socket outlet that
is installed and grounded in accordance with all local codes and
ordinances.

5
 EN

•
•Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance
is properly grounded.
• not modify the power cord provided with the appliance.
•Do

Operation
• not use a sharp object like drill or pin to press or separate an
•Do
operation unit.
•
•Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• not put animals, such as pets into the appliance.
•Do
• not leave the appliance door open. Children may hang on the
•Do
door or crawl inside the appliance, causing damage or injury.
•
•Use new hose or hose-set supplied with the appliance. Reusing
old hoses can cause a water leak and subsequent property
damage.
•
•Turn off water taps to relieve pressure on hoses and valves and to
minimize leakage if a break or rupture should occur. Check the
condition of the fill hoses; they may need replacement after 5
years.
•
•Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• not put in, wash or dry articles that have been cleaned in,
•Do
washed in, soaked in, or spotted with combustible or explosive
substances (such as waxes, wax removers, oil, paint, gasoline,
degreasers, drycleaning solvents, kerosene, petrol, spot removers,
turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.).
Improper use can cause fire or explosion.

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• case of flood, disconnect the power plug and contact the LG

•In
Electronics customer information centre.
• not use or store flammable or combustible substances (ether,
•Do
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
• there is a gas leakage (isobutane, propane, natural gas, etc.),
•If
do not touch the appliance or power plug and ventilate the area
immediately.
• the drain hose or inlet hose is frozen during winter, use it only
•If
after thawing.
•
•Keep all washing detergents, softener and bleach away from
children.
• not touch the power plug or the appliance controls with wet
•Do
hands.
• not bend the power cable excessively or place a heavy object
•Do
on it.
• not put your hand, foot or anything under the washing machine
•Do
while the washing machine is in operation.
•
•The hands shall not be inserted into running water-extracting
drum.
•
•Make sure that drainage is working properly. If water is not
drained properly, your floor may get flooded.
• during spinning, opening the door does not stop the drum within
•If,
about 15 seconds, immediately discontinue operating the
appliance and contact your dealer or LG Electronics service
centre.

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 EN

• not use a plug socket and wiring equipment for more than their
•Do
rated capacity.
•
•When the air temperature is high and the water temperature is
low, condensation may occur and thus wet the floor.
•
•Wipe off dirt or dust on the contacts of the power plug.
•
•Under certain conditions hydrogen gas may be produced in a
water heater that has not been used for two weeks or more.
Hydrogen gas can be explosive under these circumstances. If the
HOT water has not been used for two weeks or more, prevent the
possibility of damage or injury by turning on all Hot water taps and
allowing them to run for several minutes. Do this before using any
electrical appliance which is connected to the HOT water system.
This simple procedure will allow any built-up hydrogen gas to
escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.

Maintenance
•
•Remove the power plug when you clean the appliance.
•
•Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
• not spray water inside or outside the appliance to clean it.
•Do
•
•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
•
•Only qualified service personnel from LG Electronics service
centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you
move and install the appliance in a different location.

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Disposal
•
•Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
•
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.
•
•Remove the door before disposing of or discarding this appliance
to avoid the danger of children or small animals getting trapped
inside.

For One Valve Model

• not connect to hot water supply.
•Do

9
INSTALLATION
Parts

1 Door

2 Tempered Glass

3 Dispenser Drawer

4 Softener Dispenser

5 Bleach Dispenser

6 Lint Filter

7 Drum

8 Leveling Feet

9 Drain hose

10 Water Supply Hose

Accessories

Tie strap (Optional)

or or or

2 water supply hoses Drain hose Anti-rat cover Screw for Anti-rat cover
(Hot + Cold) (Optional) (Optional)

••Appearance and specifications may change without notice to improve the quality of the product.

10
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Specifications
Model T2310VS2M7 T2309VS2M7 T2385VS2M T2308VS2W
Power Supply 220 V~, 50 Hz 220 V~, 60 Hz
Size 590 mm (W) x 606 mm (D) x 960 mm (H)
Product Weight 42 kg
Allowable water
30 - 800 kPa
pressure
Max. capacity 10.0 kg 9.0 kg 8.5 kg 8.0 kg
••Appearance and specifications may change without notice to improve the quality of the product.

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Installation Place ••If it is impossible to avoid positioning the

appliance next to a gas cooker or coal burning
Requirements stove, an insulation (85x60 cm) covered with
aluminum foil on the side facing the cooker or
Location stove must be inserted between the two
appliances.
••Do not install the appliance in rooms where
freezing temperatures may occur. Frozen
hoses may burst under pressure. The
reliability of the electronic control unit may be
impaired at temperatures below freezing point.
••Ensure that when the appliance is installed, it
is easily accessible for an engineer in the
event of a breakdown.
10 cm 2 cm 2 cm ••If the appliance is delivered in winter and
temperatures are below freezing, place the
Level floor: Allowable slope under the entire appliance at room temperature for a few hours
appliance is 1°. before putting it into operation.
Power outlet: Must be within 1.5 meters of
either side of the location of the appliance.
WARNING
••Do not overload the outlet with more than one
appliance. ••This equipment is not designed for maritime
use or for use in mobile installations such as
Additional Clearance: For the wall, 10 cm: caravans, aircraft etc.
rear/2 cm: right & left side.
••Do not place or store laundry products on top
of the appliance at any time. These products Electrical Connection
may damage the finish or controls.
••Do not use an extension cord or double
adapter.
WARNING ••Always unplug the appliance and turn off the
••The plug must be plugged into an appropriate water supply after use.
outlet that is properly installed and grounded ••Connect the appliance to an earthed socket in
in accordance with all local codes and accordance with current wiring regulations.
ordinances.
••The appliance must be positioned so that the
plug is easily accessible.
Positioning ••Repairs to the appliance must only be carried
out by qualified personnel. Repairs carried out
••Install the appliance on a flat hard floor. by inexperienced persons may cause injury or
••Make sure that air circulation around the serious malfunctioning. Contact your local
appliance is not impeded by carpets, rugs, service centre.
etc.
••Never try to correct any unevenness in the
floor with pieces of wood, cardboard or similar
materials under the appliance.

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Connecting the Supply Hose Connecting Hose to Water Tap

••Before connecting the water supply hose to
the water tap, check the hose type and then Connecting Screw-Type Hose to Tap
choose the correct instruction. with Thread
••The water supply hose supplied may vary Screw the hose connector onto the water
from country to country. Make sure to connect supply tap.
the blue supply hose to the COLD water tap,
and the orange supply hose to the HOT water
tap.
••Water supply pressure must be between 30
kPa and 800 kPa (0.3 - 8.0 kgf / cm²).
••Do not overtighten the water supply hose.
••If the water supply pressure is more than 800
kPa, a decompression device should be
installed.
••Periodically check the condition of the hose
and replace the hose if necessary.

Connecting Screw-Type Hose to Tap

Checking the Rubber Seal on the Without Thread
Supply Hose
1 Loose the four fixing screws.
Two rubber seals are supplied with the water
supply hoses. They are used for preventing Upper Rubber
connector seal
water leaks. Make sure the connection to taps
is sufficiently tight.

Fixing screw

Hose connector
2 Remove the guide plate if the tap is too
large to fit the adapter.
Rubber seal

Guide plate

Hose connector
Rubber seal

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3 Push the adapter onto the end of the tap so 2 Remove the guide plate if the tap is too
that the rubber seal forms a watertight large to fit the adapter.
connection. Tighten the four fixing screws.

Guide plate

4 Push the supply hose vertically upwards so

3 Push the adapter onto the end of the tap so
that the rubber seal within the hose can
adhere completely to the tap and then that the rubber seal forms a watertight
tighten it by screwing it to the right. connection. Tighten the four fixing screws
and the adapter ring plate.

Plate

Supply
hose
4 Pull the connector latch plate down, push
the supply hose onto the adapter, and
release the connector latch plate. Make
sure the adapter locks into place.
Connecting One Touch Type Hose to
Tap Without Thread
1 Unscrew the adapter ring plate and loose
the four fixing screws. Latch plate

Ring plate NOTE

••After connecting the supply hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, and etc.) in
the water lines. Let the water drain into a
bucket, and check the water temperature.

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 EN

Connecting Hose to Appliance Installing the Drain Hose

Attach the hot water line to the hot water inlet Before connecting the drain hose, check your
on the back of the washing machine. Attach the drain hose model and choose the correct
cold water line to the cold water inlet on the instruction.
back of the washing machine.

Pump Model
••The drain hose should not be placed higher
than 120 cm above the floor. Water in the
washing machine may not drain or may drain
slowly.
••Securing the drain hose correctly will protect
the floor from damage due to water leakage.
••If the drain hose is too long, do not force it
NOTE
back into the washing machine. This will
••After completing connection, if water leaks cause abnormal noise.
from the hose, repeat the same steps. Use
••When installing the drain hose to a sink,
the most conventional type of tap for the water
secure it tightly with string.
supply. In case the tap is square or too big,
remove the guide plate before inserting the
tap into the adaptor.

Laundry tub
Hose
retainer

0.9 - 1.2 m

Tie strap
0.9 - 1.2 m

NOTE
••The discharge height should be approximately
0.9 - 1.2 m from the floor.

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Non-pump Model Positioning the Drain Hose

••The length of the drain hose should not
1 Push the elbow hose toward the body of the exceed 3 m.
washing machine.
••Do not place the drain hose on a threshhold
of 6 cm or more.

max. 3 m

max. 6 cm

••Make sure the drain hose is not kinked.

2 To change the direction of the hose, pull out

the elbow hose and change the direction.
Repeat Step 1.

••The outlet of the drain hose should not be

submerged in water.
••Make sure the drain hose is not kinked.

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 EN

Leveling the Appliance Assembling the Anti-Rat

If the floor is uneven, turn the adjustable feet as Cover (Optional)
required (Do not insert pieces of wood etc. Insert the Anti-Rat cover to the assembling hole
under the feet). Make sure that all four feet are from the front or back of the washing machine.
stable and resting on the floor and then check
that the appliance is perfectly level.
Type 1

Diagonal Check
••When pushing down the edges of the
appliance top plate diagonally, the appliance Type 2
should not move up and down at all (Check
both directions). If the appliance rocks when
pushing the machine top plate diagonally,
adjust the feet again.

NOTE
••Timber or suspended type flooring may
contribute to excessive vibration and
unbalance.
••If the washing machine is installed on a raised
platform, it must be securely fastened in order
to eliminate the risk of falling off.
••If the washing machine is installed on a
uneven, weak or tilted floor causing excessive
vibration, spin failure or “UE” error can occur.
It must be placed on a firm and level floor to
prevent spin failure.

17
OPERATION EN

Using the Appliance 4 Choose the desired wash programme.

••Press the Program button repeatedly until
Before the first wash, select a washing
the desired programme is selected.
programme (Normal, add a half load of
detergent), allow the washing machine to wash
without clothing. This will remove residue and
water from the drum that may have been left
during manufacturing.

1 Sort laundry and load items.

••Sort laundry by fabric type, soil level,
colour and load size as needed. Open the
door and load items into the washing 5 Begin programme.
machine. ••Press the Start/Pause button to begin the
programme. The washing machine will
agitate briefly without water to measure
the weight of the load. If the Start/Pause
button is not pressed within 60 minutes,
the washing machine will shut off and all
settings will be lost.

2 Add cleaning products and/or detergent and

softener.
••Add the proper amount of detergent to the
detergent dispenser drawer. If desired,
add bleach or fabric softener to the 6 End of programme.
appropriate areas of the dispenser. ••When the programme is finished, a
melody will sound. Immediately remove
your clothing from the washing machine to
3 Turn on the washing machine. reduce wrinkling.
••Press the Power button to turn on the
washing machine. NOTE
••The Auto Restart function allows the
programme to restart by itself in case of
power failure. lt resumes from the stage where
it stopped.

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Sorting Laundry 3 Caring before loading.

••Combine large and small items in a load.
1 Look for a care label on your clothes. Load large items first.
••This will tell you about the fabric content ••Large items should not be more than half
of your garment and how it should be the total wash load. Do not wash single
washed. items. This may cause an unbalanced
••Symbols on the care labels. load. Add one or two similar items.
••Check all pockets to make sure that they
are empty. Items such as nails, hair clips,
[Wash temperature]
matches, pens, coins and keys can
[Normal machine wash] damage both your washing machine and
your clothes.
[Permanent press]

[Delicate]

[Hand wash]

[Do not wash]

••Close zippers, hooks and strings to make
sure that these items don’t snag on other
clothes.
2 Sorting laundry.
••Pre-treat dirt and stains by brushing a
••To get the best results, sort clothes into
small amount of detergent dissolved water
loads that can be washed with the same
onto stains to help lift dirt.
wash cycle.
••Different fabrics need to be washed at
varying temperatures and spin speeds. CAUTION
••Wash two or more towels or knits ••Do not wash or spin any item labeled or
together. If washed separately, laundry known to be water-proof or water-resistant,
which absorbs a lot of water may not be even if the product care label on the item
washed well or abnormal spin-drying may permits machine washing. Failure to follow
occur due to leaning. these instructions could result in severe
damage to your laundry, your washing
••Always sort dark colours from pale colours machine and/or property damage as a result
and whites. Wash separately as dye and of abnormal vibration of the washing machine.
lint transfer can occur causing
discolouration of white and pale garments. −−Examples of water-proof or water-resistant
If possible, do not wash heavily soiled items include certain mattress pads,
items with lightly soiled ones. mattress covers, rain gear, camping gear,
skiing apparel, outdoor gear and similar
items.
−−Soil (Heavy, Normal, Light) :
Separate clothes according to amount of
soil.
−−Colour (White, Lights, Darks):
Separate white fabrics from coloured
fabrics.
−−Lint (Lint producers, Collectors):
Wash lint producers and lint collectors
separately.

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Adding Cleaning Products ••Dilute liquid detergent with water and pour into
the drum, start the cycle.
Detergent Dosage ••Using liquid detergent without diluting, or
leaving laundry for a long time after pouring
••Detergent should be used according to the diluted liquid detergent into the drum might
instruction of the detergent manufacturer and cause damage, bleaching or discoloration of
selected according to type, colour, soiling of cloth.
the fabric and washing temperature.
••If too much detergent is used, too many suds NOTE
can occur and this will result in poor washing
results or cause heavy load to the motor. ••Do not let the detergent harden. Doing so may
lead to blockages, poor rinse performance or
••If you wish to use liquid detergent follow the odour.
guidelines provided by the detergent
manufacturer. ••Full load : According to manufacturer’s
recommendation.
••You can pour liquid detergent directly into the
main detergent drawer if you are starting the ••Part load : 3/4 of the normal amount
cycle immediately. ••Minimum load : 1/2 of full load
••Do not use liquid detergent if you are using
Time delay, or if you have selected Pre Wash,
as the liquid may harden.
••If too many suds occur, reduce the detergent Adding Detergent
amount.
••Follow the detergent package directions.
••Detergent usage may need to be adjusted for Using too little detergent is a common cause
water temperature, water hardness, size and of laundry problems. Use more detergent if
soil level of the load. For best results, avoid you have hard water, large loads, greasy or
oversudsing. oily soils or lower water temperature.
••Refer to the label of the clothes, before ••Soap flakes or granulated soap powders
choosing the detergent and water should not be used in your washing machine.
temperature. When washing woolens, remember to use
••When using the washing machine, use detergent suitable for washing woolens.
designated detergent for each type of clothing
only:
−−General powdered detergents for all types of
fabric
−−Powdered detergents for delicate fabric
−−Liquid detergents for all types of fabric or
designated detergents only for wool
••For better washing performance and
whitening, use detergent with the general NOTE
powdered bleach. ••Too much detergent, bleach or softener may
••Detergent is flushed from the dispenser at the cause an overflow.
beginning of the cycle.

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Adding Fabric Softener Adding Liquid Bleach

••Dilute fabric softener with water. Undiluted ••Check clothing care label for special
fabric softener may result in spots that look instructions and separate the laundry to be
like oil stain. bleached.
••Measure and add the recommended amount ••Dilute liquid chlorine bleach.
of fabric softener into the compartment ••Measure the recommended amount of liquid
marked with this symbol ( ). bleach carefully following instructions on the
−−Follow manufacturer’s direction. bottle.
−−Fabric softener is automatically dispensed in ••Before starting the washing machine, pour the
the final rinse with indication beep. measured amount of bleach directly into the
−−If you want extra rinse, you must add fabric bleach dispenser. Avoid splashing or
softener manually when indication beep overfilling. Powdered bleach should be mixed
rings in the final rinse. This maximizes the with water before being poured into the
fabric softener function. dispenser.

••Do not overfill. The dispenser holds max 35 NOTE

mL. Never add more than 35 mL. Overfilling ••Never pour undiluted liquid bleach directly
can cause early dispensing of the fabric onto clothes or into the wash basket. This
softener which could result in stained clothes. may cause change of color or damage the
A cup with a pouring spout will help you avoid laundry.
spelling.
••Do not pour powdered bleach into the bleach
••The effect of adding fabric softener may vary dispenser.
according to its viscosity. The sticker fabric
softener makes its effect lower. For a sticky
softener it is recommended that it be diluted
with water, then be manually put during the
time when the washer beeps several times
before the final rinse. This function informing
correct time dispense manually is optionally
applied to some models. Please keep it in
mind that fabric softener has to be diluted with
water before dispensed and poured directly on
clothes.

NOTE
••Do not mix with detergent or bleach.
••Never pour fabric softener directly on clothes.
It may stain them.
••Do not stop the washer during the first spin for
timely dispensing.
••Option washing is not designed to be used
with fabric softener dispenser.

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Control Panel

1 2

1 Power Button 3 Program Button

••Press the Power button to turn the ••Programmes are available according to
washing machine on. laundry type.
••The appliance will automatically turn off ••Lamp will light up to indicate the selected
once a certain time has passed after the programme.
wash has completed.

4 Option Button
2 Start/Pause Button ••Press buttons to select the desired
••Press the Start/Pause button to start the options.
wash cycle or pause the wash cycle.
••If a temporary stop of the wash cycle is
needed, press the Start/Pause button. 5 Display
••The display shows the settings, estimated
time remaining, options, and status
messages. When the product is turned on,
the default settings in the display will
illuminate.
••The process lamp will remain prior to it
beginning. The process lamp will blink
during that process, and the lamp will then
turn off when that process has completed.

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Washing Programme Duvet

Wash cycles are designed for the best wash Use this programme to wash a blanket or
performance for each type of load. Select the bedclothes with hand wash sign.
programme that best matches the load contents ••Cashmere bedclothes, acrylic blanket, mixed
for maximum wash performance and fabric spinning blanket, woolen blanket, infilling
care. Press the Program button to select the (polyester 101), and bed sheet might be
desired programme. When you select a wash damaged by floating. Please purchase a
programme, the light for the corresponding separate laundry net to wash.
wash programme will turn on.
••Separate bed clothes from general clothes. It
might cause laundry to askew and results in
abnormal washing.
Normal ••Spin dry might take longer to spread out
laundry if bedclothes are lumped to a side.
Use this programme to wash normal loads. The
built-in sensor detects the size of the load, ••Never wash an electric blanket and a carpet.
calculating wash, rinse and, spin settings It cause damage to a laundry machine and
accordingly. the laundry.
••If water or wet laundry is already in the drum ••Please use a laundry net to soak and sink
before starting, the water level will be bedclothes that are easily inflated. It might
increased. cause damage to laundry and machine parts if
inflated.
••For lightweight bulky loads, the water level
may be too low and should be increased ••Regardless of its size, we recommend to
manually. wash one by one. If two bedclothes with
different materials are washed at a time, it
might cause abnormal spin dry due to
imbalance.
Wool
Use this programme to wash delicate fabrics NOTE
such as lingerie and woolens. Before washing, ••How to put a blanket into the drum
check the care label for the washing
Below this line
instructions.
••This programme uses a slow spin to extract
water from laundry, so the laundry has more
moisture than normal.
••Only cold water will be used for this
programme as hot water may damage laundry.

NOTE
••Hang or lay flat to dry your delicates.

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School Care Quick Wash

Use this programme to wash school uniform. Use this programme to wash lightly soiled
••This programme has a longer washing time clothes for a short time. This programme’s
than the Normal programme. recommended laundry amount is under 3 kg.
••To reduce noise in spinning, this programme
uses a slow spin to extract water from the
clothes, so the clothes will have more Extra Clean
moisture than normal.
Use this programme to increase rinsing
performance. This would include underwear and
baby clothes. If someone has sensitive skin or
Pre Wash + Normal skin trouble, use this programme.
Use this programme to pretreat immediate stain
without handwash. It is necessary for clothes
which could smell bad without prompt laundry.

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Option Programme Wash

••Press the Wash button to change laundry
Soil Level time.
••This button allows you to select the strength ••Adjusting the wash level setting will modify the
of the wash action. cycle times and/or wash actions. Press the
••There are 2 levels for Soil Level selection : Wash button until the desired wash level is
Heavy and Light. This can be selected for any selected.
programme.
••If you do not select the Soil Level, it will be in
the Normal state with the light turned off. Rinse
••Adjustment can be made while washing.
••Press the Rinse button to change the number
of rinses.

Beeper
••If you want to use the washing machine Spin
without the alarm signal sounds, press the
Beeper button allow you to select: High → ••Press the Spin button to change spin
Low → Off → High respectively. strength.
••Default setting is High. ••Press Start/Pause button to indicate
remaining time.

NOTE
Water Level ••Always keep the laundry amount to 2 kg or
••Press the Water Level button to adjust water less and make sure to spread it out evenly.
level.
••It can be changed during operation.
••This machine detects the quantity of laundry
automatically, then sets Water Level. It may
be necessary to increase the water level
manually when washing bulky light weight
clothes.
••When you select a wash programme, the
Water Level will be shown on the control
panel.
••When Water Level is automatically detected, it
may differ depending on the quantity of
laundry even though the same Water Level is
indicated on the control panel.

25
 EN

Delay Soak
••You can set a time delay so that the washing ••Soak can be selected to wash heavily soiled
machine will start automatically and finish after laundry by soaking in water for some time to
a specified time interval. remove dirt and grime.
••Press the Wash button until the and
1 Press the Power button.
lights turn on simultaneously.

2 Select a washing programme.

3 Press the Delay button to set the required

Delay time.

4 Press the Start/Pause button.

NOTE
••The delay time is the time to the end of the
programme, not the start. The actual running
time may vary due to water temperature, wash
load and other factors.
••Reservation can be made up to 18 hours by
1-hour interval up to 3 - 12 hours and 2-hour
interval for 12 - 18 hours. The Delay cannot
be set for less than 3 hours.
••To cancel the Delay function, press Delay
button repeatedly until the reservation is
canceled or press the Power button to turn off
and on power.

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 EN

Manual Washing
When you need a Rinse/Spin, Spin, Rinse, or Wash cycle only, these can be set manually.

Rinse, Spin Spin only Rinse only Wash only

1 or
Press the Power button.
Press the Rinse Press the Spin Press the Rinse Press the Wash
2
button. button. button. button.
Rinse and Spin are Press the Spin button Press the Spin button Rinse and Spin are
3 automatically to adjust spin until the spin function automatically
selected. duration. is canceled. selected.
Press the Rinse and
Press the Rinse and
Press the Rinse Spin buttons until the
Spin buttons to adjust
4 button to adjust the rinse and spin
the number of rinses
number of rinses. functions are
and spin times.
canceled.

5
Press the Start/Pause button.

NOTE
••When a Wash, Wash/Rinse or Rinse only option is selected, the water will not be drained out after
the wash is completed. If you wish to drain the water, select Spin only.
••If Rinse only is selected, the process will start from the inlet water being supplied.
••If you do not choose anything for Water Level, the water level is set automatically.

27
 EN

Special Functions
Child Lock
Use this option to disable the controls. This
feature can prevent children from changing
programmes or operating the appliance.

Locking the Control Panel

1 Press and hold the Beeper and Rinse
buttons simultaneously for 3 seconds.

2 ' ' and the remaining time are alternatively

shown on the display while they are locked.
••When the Child Lock is set, all buttons are
locked except the Power button.

NOTE
••Turning off the power will not reset the child
lock function. You must deactivate child lock
before you can access any other functions.

Unlocking the Control Panel

Press and hold the Beeper and Rinse buttons
simultaneously for 3 seconds.
••A beeper will sound and the remaining time
for the current programme will reappear on
the display.

28
SMART FUNCTIONS EN

Using Smart Diagnosis™ 5 Once the countdown is over and the tones
have stopped, resume your conversation
Smart Diagnosis™ Through the with the call centre agent, who will then be
able to assist you using the information
Customer Information Centre transmitted for analysis.
Use this function if you need an accurate
diagnosis by an LG Electronics customer NOTE
information center when the appliance
malfunctions or fails. Use this function only to ••The Smart Diagnosis™ function depends on
contact the service representative, not during the local call quality.
normal operation. ••The communication performance will improve
and you can receive better service if you use
1 Press the Power button to turn on the the home phone.
washing machine. Do not press any other
buttons. ••If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
2 When instructed to do so by the call centre,
place the mouthpiece of your phone close
to the Smart Diagnosis™ icon.

x.
Ma
mm
10

3 Press and hold the Water Level button for

3 seconds.

4 Keep the phone in place until the tone

transmission has finished. Time remaining
for data transfer is displayed.
••For best results, do not move the phone
while the tones are being transmitted.
••If the call centre agent is not able to get
an accurate recording of the data, you
may be asked to try again.

29
MAINTENANCE EN

WARNING Tub Clean

••Unplug the washing machine before cleaning Tub Clean is a special cycle to clean the inside
to avoid the risk of electric shock. Failure to of the washing machine. Perform this cycle
follow this warning may result in serious injury, regularly.
fire, electric shock, or death.
••Never use harsh chemicals, abrasive 1 Remove any clothing or items from the
cleaners, or solvents to clean the washing washing machine.
machine. They may damage the finish.

2 Press the Power button.

Cleaning the Washing
Machine 3 Press the Program button to select Tub
Clean. Water Level 6 is set automatically.
Care After Wash
••If you always use COLD water, we 4 Press the Start/Pause button.
recommend that a WARM or HOT wash be
used at regular intervals e.g. every 5th wash
should be at least a WARM one. 5 After 10 minutes of water supplement, add
••Turn off taps to prevent the chance of flooding the oxygenated bleach (about 300 ml).
should a hose burst.
••Always unplug the power cord after use.
6 Close the door.
••After the cycle is finished, wipe the door and
the inside of the door seal to remove any
moisture.
CAUTION
••Children should be supervised if leaving the
••Leave the door open to dry the drum interior.
washing machine's door open.
••Wipe the body of the washing machine with a
dry cloth to remove any moisture.
NOTE
••Do not use the detergent box.
Cleaning the Exterior ••Before using this program, remove lint inside
the lint filter.
Proper care of your washing machine can
••After using this program, remove dirt inside
extend its life.
the lint filter.
Exterior: ••After finishing this program, open the washing
machine door to remove irritant odor.
••Immediately wipe off any spills.
••Do not pour bleach into the tub directly. It
••Wipe with a damp cloth. might cause damage to the tub.
••Do not press the surface or the display with ••Do not leave diluted oxygenated bleach inside
sharp objects. the tub for a long time. It might rust the tub.
Drain the remaining oxygenated water out.
Dispenser Drawer: ••Use this program once a month.
Detergent and fabric softener may build up in ••Do not use this program repeatedly.
the dispenser drawer. Remove the drawer and
inserts and check for buildup once or twice a ••For models without a lint filter, the lint is
month. discharged when the water drains during
washing. Clean 1-2 times a month using the
Tub Clean programme.

30
 EN

Cleaning the Water Inlet Filter Cleaning the Lint Filter

••Turn off the supply taps to the machine if the (Optional)
washing machine is to be left for any length of
The filter is an important part for an efficient
time (e.g. holiday), especially if there is no
washing performance result, so it needs special
floor drain (gully) in the immediate vicinity.
care from you. It is recommended that the filter
••’ ' error message will be displayed on the be cleaned regularly.
control panel when water is not entering the
detergent drawer.
••If water is very hard or contains traces of lime CAUTION
deposit, the water inlet filter may become ••Clean the lint filter after using it at least 2-3
clogged. It is therefore a good idea to clean it times.
occasionally. ••Do not drop the filter on the floor.
••Be careful not to have your nails caught in the
1 Turn off the water tap and unscrew the filter when you handle the filter.
water supply hose. ••The lint filter should be back into its original
position after being washed to avoid damage
to your laundry items. Do not operate the
machine with the Lint filters removed.
••If the mesh hole of the lint filter is clogged,
foreign objects in the laundry may not be
filtered.
••Do not leave iron objects (such as clothes
pins, hairpins, etc.), which rust easily in the
lint filter.
2 Clean the filter using a hard bristle brush.

31
 EN

Type 1 Type 2
1 Push down on the release tab on the top of 1 Push down on both sides of the release tab
the filter cover and pull forward. of the filter cover and pull forward.

2 Open the lid and remove the lint. 2 Open the lid, remove the lint and then wash
out.

3 Wash the filter with a soft brush.

3 Close the lid and then insert the lower part
of the filter into the wash drum and press
the top part into position until you hear a
click sound.

4 Close the lid and then insert the lower part

of the filter into the wash drum and press
down then press the top part into position
until you hear a clicking sound.

32
 EN

Caution on Freezing During

Winter
••When frozen, the product does not operate
normally. Make sure to install the product
where it will not freeze during winter.
••In case the product must be installed outside
on a porch or in other outdoor conditions,
make sure to check the following.

How to Keep the Product from

Freezing
••After closing the tap, disconnect the cold
supply hose from the tap, and remove water
while keeping the hose facing downwards.

Supply hose

How to Handle Freezing

••When water supply problems occur, take the
following measures.
−−Turn off the tap, and thaw out the tap and
both connection areas of supply hose of the
product using a hot water cloth.
−−Take out supply hose and immerse in warm
water below 50–60 °C.
50‒60 °C

33
TROUBLESHOOTING EN

The appliance is equipped with an automatic error-monitoring system to detect and diagnose
problems at an early stage. If the appliance does not function properly or does not function at all,
check the following before you call for service:

Diagnosing Problems
Symptoms Reason Solution
••Stop washing machine, check drum for
Foreign objects, such as
Rattling and foreign objects. If noise continues after
keys, coins, or safety pins
clanking noise washing machine is restarted, call for
may be in drum. service.
Heavy wash loads may ••If sound continues, washing machine is
produce a thumping sound. probably out of balance. Stop and
Thumping sound This is usually normal. redistribute wash load.
Wash load may be out of ••Pause the cycle and redistribute the load
balance. after the door unlocks.
Packaging materials were not ••Remove packing materials
removed.
Wash load may be unevenly ••Pause the cycle and redistribute the load
distributed in the drum. after the door unlocks.
Vibrating noise Not all leveling feet are • •See Leveling the Appliance in the
resting firmly and evenly on Installation section.
the floor.
••Make sure that the floor is solid and does
Floor not rigid enough. not flex. See the Installation Place
Requirements section.
••Heavier soils and tougher stains may
require extra cleaning power. Select the
Proper options not selected. Soak feature to boost the cleaning power
of the selected cycle.
Poor stain removal ••Articles that have previously been
washed may have stains that have been
Previously set stains. set. These stains may be difficult to
remove and may require hand washing
or pretreating to aid in stain removal.

34
 EN

Symptoms Reason Solution

••Dispenser compartment is overfilled
causing bleach or softener to dispense
Bleach or softener dispensed immediately. ALWAYS measure bleach to
too soon. prevent overfilling.
••Close the dispenser drawer slowly.
Bleach or softener was added ••Always use the dispensers to ensure that
Staining directly to the wash load in laundry products are properly dispensed
the drum. at the right time in the cycle.
••Always wash dark colours separately
from light colours and whites to prevent
Clothes were not properly discoloration.
sorted. ••Never wash heavily soiled items with
lightly soiled items.
Supply hose connection is ••Check hoses for leaks, cracks and splits.
loose at tap or washing ••Tighten hose connections.
machine.
••The washing machine pumps out water
very rapidly. Check for water backing up
out of the drain pipe during drain. If water
House drain pipes are is seen coming out of the drain, check for
clogged. proper drain hose installation and check
for restrictions in the drain. Contact a
plumber to repair drain pipe.
Water leaking
••Tie drain hose to supply hose or
standpipe to prevent it from coming out
Drain hose has come out of during drain. For smaller drain pipes,
drain or is not inserted far insert the drain hose into the pipe as far
enough. as the drain hose flange. For larger drain
pipes, insert the drain hose into the pipe
2.5 - 5 cm past the flange.
A large item such as a pillow ••Stop the washing machine and check the
or blanket is above the top of load. Make sure the load does not crest
the drum. above the top edge of the drum.

35
 EN

Symptoms Reason Solution

Control panel has powered ••This is normal. Press the Power button
off due to inactivity. to turn the washing machine on.
Washing machine is ••Make sure cord is plugged securely into
unplugged. a working outlet.
Water supply is turned off. ••Turn both hot and cold taps fully on.
••Make sure the cycle was set correctly,
Controls are not set properly. close the door and press the Start/Pause
button.
••Close the door and make sure that
Door is open. nothing is caught under the door
preventing it from closing completely.
••Check house circuit breakers/fuses.
Replace fuses or reset breaker. The
Circuit breaker/fuse is washing machine should be on a
tripped/blown. dedicated branch circuit. The washing
machine will resume the cycle where it
stopped once power is restored.
Washing machine ••Press the Power button, then reselect
will not operate Control needs to be reset. the desired cycle and press the Start/
Pause button.
••Press the Power button then reselect the
desired cycle and press the Start/Pause
Start/Pause was not pressed button. The washing machine will shut off
after a cycle was set. if the Start/Pause button is not pressed
within 60 minutes.
• •Check another tap in the house to make
Extremely low water sure that household water pressure is
pressure. adequate.
••If the washing machine has been
exposed to temperatures below freezing
Washing machine is too cold. for an extended period of time, allow it to
warm up before pressing the Power
button.
••The washing machine drum may stop
Washing machine is heating operating temporarily during certain
the water or making steam. cycles, while water is safely heated to a
set temperature.

36
 EN

Symptoms Reason Solution

••Make sure the inlet filters on the fill
Filter clogged. valves are not clogged.
• •Check that supply hoses are not kinked
Supply hoses may be kinked.
Washing machine or clogged.
not filling properly • •Make sure that both hot and cold water
Insufficient water supply. taps are turned on all the way.
Hot and cold supply hoses ••Check supply hose connections.
are reversed.
Kinked drain hose. ••Ensure that the drain hose is not kinked.
Washing machine ••Make sure that the drain hose is no
will not drain water Drain located higher than 1.2 higher than 1.2 m above the bottom of
m above the floor. the washing machine.
••Always remove items from the washing
Washing machine not machine as soon as the cycle is
unloaded promptly. complete.
••The washing machine can be fully
Washing machine overloaded. loaded, but the drum should not be tightly
Wrinkling packed with items. The door of the
washing machine should close easily.
• •Hot water rinse can set wrinkles in
Hot and cold water supply garments. Check the supply hose
hoses are reversed. connections.
Incomplete or no ••Follow the guidelines provided by the
dispensing of Too much detergent used. detergent manufacturer.
detergent
Musty or mildewy Inside of drum was not
odor in washing ••Run the Tub clean cycle regularly.
cleaned properly.
machine
••Add more items to allow the washing
The load is too small. machine to balance the loads.
••Always try to wash articles of somewhat
Cycle time is Heavy articles are mixed with similar weight to allow the washing
longer than usual lighter items. machine to evenly distribute the weight of
the load for spinning.
• •Manually redistribute the load if articles
The load is out of balance. have become tangled.

37
 EN

Error Messages
Symptoms Reason Solution
••Close the door completely. If the
The door is not closed properly. error code is not released, call for
service.
••Check nothing is caught under the
door, including shipping materials or
lothing.
Door lock switch error. ••Close the door completely. If the
error code is not released, call for
service.
••If the washing machine is paused
during a cycle for a few minutes, the
Special Drain Feature. cycle will be cancelled and any water
remaining in the drum will be
drained.
Water supply taps are not fully ••Fully open tap.
open.
Water line hoses are kinked, ••Straighten the hose(s).
pinched, or crushed.
Water inlet filters are clogged. ••Clean the inlet filters.
Water supply pressure to tap or ••Contact a plumber to have the water
house is too low. lines repaired.
Water supply connected with ••Do not use leak limiting hoses.
leaklimiting hoses.
••Turn off the washing machine and
then press the Power button. Press
the Spin button without selecting a
Foreign objects, such as coins, cycle to drain and spin the load.
pins, clips, etc., caught between the When the spin is complete, remove
wash plate and the inner basket. the clothes and then find and
remove any objects caught in the
wash plate.
Drain hose is kinked, pinched, or ••Straighten the hose(s).
clogged.
Drain discharge is more than 1.2 m ••Adjust or repair drain. Maximum
above bottom of washing machine. drain height is 1.2 m.

38
 EN

Symptoms Reason Solution

••The automatic attempt to rebalance
UE rebalancing operation is not the load was not successful. The
successful. cycle has been paused to allow the
load to be manually adjusted.
••Add more items to allow the washing
The load is too small. machine to balance the loads.
Heavy articles are mixed with ••Wash articles of somewhat similar
lighter items. weight.
••Manually redistribute the load if
The load is out of balance. articles have become tangled.
••Unplug the washing machine and
wait 60 seconds. Reconnect power
Control error. and try again. If the error code is not
released, call for service.
••Close the water taps, unplug the
Water level is too high due to a washing machine, and call for
faulty water valve. service.
••Close the water taps, unplug the
The water level sensor is not washing machine, and call for
working correctly. service.
••Allow the washing machine to stand
for 30 minutes and then restart the
A motor error has occurred. cycle. If the error code is not
released, call for service.
••Unplug the washing machine and
Clutch error. call for service.
Tub clean Alarm. ••Run the Tub Clean programme.
Sensor for cloth-sensing is ••Manually redistribute the load if
defective. articles have become tangled.
Motor’s revolution is too low. ••Unplug the washing machine and
wait 60 seconds. Reconnect power
Contact-point of Connector is and try again.
defective. ••Call for service.
CL is not an error. This prevents ••To deactivate, press the Beeper and
children from changing cycles or Rinse buttons simultaneously for 3
operating the appliance. seconds.

39
WARRANTY EN

THIS LIMITED WARRANTY DOES NOT COVER:

••Service trips to deliver, pick up, or install or repair the product; instruction to the customer on
operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or
correction of unauthorized repairs/installation.
••Failure of the product to perform during power failures and interruptions or inadequate electrical
service.
••Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,
inadequate or interrupted water supply or inadequate supply of air.
••Damage resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual.
••Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts
of God.
••Damage or failure caused by unauthorized modification or alteration, or if it is used for other than
the intended purpose, or any water leakage where the unit was not properly installed.
••Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or
industrial use, or use of accessories, components, or consumable cleaning products that are not
approved by LG.
••Damage caused by transportation and handling, including scratches, dents, chips, and/or other
damage to the finish of your product, unless such damage results from defects in materials or
workmanship and is reported within one (1) week of delivery.
••Damage or missing items to any display, open box, discounted, or refurbished Product.
••Products with original serial numbers that have been removed, altered, or cannot be readily
determined. Model and Serial numbers, along with original retail sales receipt, are required for
warranty validation.
••Increases in utility costs and additional utility expenses.
••Repairs when your Product is used in other than normal and usual household use (e.g. commercial
use, in offices and recreational facilities) or contrary to the instructions outlined in the Product’s
owner’s manual.
••Costs associated with removal of your Product from your home for repairs.
••The removal and reinstallation of the Product if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions, including LG’s owner’s and
installation manuals.
••Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper
repair includes use of parts not approved or specified by LG.

40
Memo
Memo
Memo