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    Sneha Girkar

    Uploaded by

    Arafaat Kazi

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    © All Rights Reserved
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    Sneha Girkar

    Uploaded by

    Arafaat Kazi
    4 views2 pages

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    4 views2 pages

    Sneha Girkar

    Uploaded by

    Arafaat Kazi

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Sneha Suresh Girkar

    Phone: 9324157105 Email:[email protected] Location: Worli (Mumbai)

    Professional Experience
    May 2022 - Present Property Solutions (India) Private Limited Backend Support (Sales & Operations)
    • Proficiently manage and maintain sales databases, ensuring accuracy and completeness of
    critical information, such as customer details, leads, and sales pipeline updates.
    • Assist in the preparation of sales proposals, and contracts, ensuring compliance with
    company guidelines
    • Act as the primary point of contact for the Customer Relationship Management (CRM)
    system, ensuring data integrity, training new users, and customizing reports as required
    • Facilitate the order processing and invoicing procedures for Lead Agency.
    • Efficiently manage backend operations by overseeing workflow processes, ensuring tasks
    are completed on time and adhering to established guidelines.
    • Continuous follow up with Site Team for Billing Instructions
    • Upload the Billing Instructions in proper format in RPA
    • Complete Backend support for operational managers in terms of Attendance uploading on
    HRMS.
    • Complete Management of Billing Tracker
    Sept 2019 – April 2022 Global Direct (SBI General Insurance) Customer Executive
    Provide exceptional customer service by promptly addressing inquiries, resolving
    issues, and ensuring overall customer satisfaction.
    • Offer expert advice and guidance to customers on various mediclaim policies,
    coverage options, and claim procedures.
    • Efficiently handle mediclaim claims, verifying documentation, and coordinating with
    the relevant departments to facilitate timely claim settlements.
    • Resolve complex customer concerns and complaints, demonstrating strong problem-
    solving skills and a customer-focused approach.
    • Collaborate with cross-functional teams, such as sales, claims, and underwriting, to
    deliver a seamless customer experience.
    Academic Profile
    August 2015– April 2018 Bachelors in Commerce Agg Marks: 74%
    Bhavans College, Charni Road, Mumbai
    June 2013 – April 2015 H.S.C Agg. Marks: 61.22
    University of Mumbai
    Key Skills

    Advance Excel Tally CRM MS Office Sales Funnel

    Achievements
    • Demonstrated consistent adherence to billing schedules, ensuring timely submission of invoices.
    • Established strong communication channels with clients to resolve billing queries promptly, resulting in a decrease in
    payment disputes and quicker dispute resolution

    Certifications
    • Advance Excel

    • Tally

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