Ranjan Kumar Resume

Ranjan Kumar PROFILE
Sales & Operations Manager with 2.7 years of

experience in B2C-B2B Sales & Operations, seeking to
use background and training to join dynamic team
focused on delivering high quality customer service and
advancing business initiatives. Expertise in sales and
operations. Proven success in developing and
actualizing strategies to significantly improve sales,
inventory planning and customer service.
[email protected]
7979076400 PROFESSIONAL EXPERIENCE
Pune, India
Crescendo Worldwide
linkedin.com/in/ranjan-kumar- Assistant Manager
347316204 09/2023 – 06/2024 | Pune, India
Generate and nurture B2B sales leads to support
•
business development.
Develop and maintain prospect relationships, moving
EDUCATION
•
opportunities through the sales funnel.

Track and improve the ROI of lead generation efforts.
PGDM
•
Set appointments for Business Development

Indira School of Business Studies
•
Managers through Various Channels.

2020 – 2022 | Pune, India Collaborate with Business Development Managers to
•
qualify prospects and drive new opportunities.

B.Com (H) Build a client database from various resources,
•
Prafulla Chandra college including LinkedIn, Google, and B2B websites.

2016 – 2019 | Kolkata, India Communicate with decision-makers via phone calls,
•
video calls, emails, LinkedIn, and Whatsapp.

Strive to meet or exceed daily, weekly, monthly, and
•
quarterly prospecting goals.

CERTIFICATES
Expand inbound lead and demand generation
•
strategies.
Microsoft Power BI Desktop for
Aspire to grow into a leadership position within the
Business Intelligence
•
company.
Assettrust Services Pvt. Ltd.

SKILLS Relationship Manager
05/2023 – 07/2023 | Pune, India
Management Consulting
Build and maintain strong relationships with clients
•
Solution Selling in the real estate industry.

•Provide exceptional customer service and address
Business strategy client inquiries and concerns.
Manage a portfolio of properties, including updates
Operations Management
•
and effective presentation to potential buyers or

Marketing Mangement tenants.
•Proactively network and generate leads to attract
potential clients.
Assist in sales and negotiation processes, presenting
LANGUAGES
•
offers and finalizing transactions.

Stay up-to-date with market trends, property values,
English
•
and real estate data for informed decision-making.

Hindi •Educate clients about the real estate market, legal
processes, and financing options.
•Coordinate with other professionals (lawyers,
lenders, appraisers) to ensure a smooth transaction
process.
•Ensure compliance with legal documentation and
paperwork for real estate transactions.
•Provide after-sales support and maintain ongoing
contact with clients for potential repeat business and
referrals.
Nestaway
Acquisition Manager
12/2021 – 04/2023 | Punen, India
•On-boarding of property and clients
•Ensure timely collection of outstanding invoices by
engaging with customers through email, phone calls,
and other communication channels
•Provide prompt responses to email and phone
inquiries regarding disputed invoices, demonstrating
excellent customer service skills
•Collaborate with various departments to obtain
supporting documents and information necessary for
resolving disputes and deductions
•Generate daily reports to track and supervise
overdue accounts, enabling proactive management of
outstanding balances
•Implement collection strategies to minimize past due
accounts and prioritize cases to prevent negative
customer impacts
•Act as a valuable team member, supporting the
resolution of ad hoc requests in a timely manner
•Deliver exceptional customer service by promptly
and expertly addressing inquiries from both internal
and external stakeholders
•Escalate issues to senior staff members or
management when necessary to ensure timely
resolution
•Collaborate with the sales and operations teams to
address problems and optimize processes for
improved sales and operational outcomes.
Blitz Jobs ( Internship )

Business Development Intern
06/2021 – 08/2021 | Pune, India
Helping the company to engage in business with
•
clients.
Identifying prospects by reading telephone and zip
•
code directories and other prepared listings.

Calling prospective customers by operating telephone
•
equipment, automatic dialing systems, and other

telecommunications technologies as a part of
telemarketing.
Completing orders by recording names, addresses,
•
and purchases; referring orders for filling.

Securing information by completing database
•
backups.

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Ranjan Kumar PROFILE

Sales & Operations Manager with 2.7 years of

opportunities through the sales funnel.

Set appointments for Business Development

Managers through Various Channels.

qualify prospects and drive new opportunities.

Prafulla Chandra college including LinkedIn, Google, and B2B websites.

video calls, emails, LinkedIn, and Whatsapp.

quarterly prospecting goals.

Assettrust Services Pvt. Ltd.

Solution Selling in the real estate industry.

and effective presentation to potential buyers or

offers and finalizing transactions.

and real estate data for informed decision-making.

Blitz Jobs ( Internship )

code directories and other prepared listings.

equipment, automatic dialing systems, and other

and purchases; referring orders for filling.

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