Abhishek Dutta

CURRICULUM VITAE
ABHISHEK DUTTA
Permanent Address
N.K-50,Nishikanan
Teghoria
Kolkata,
WEST BENGAL
Pin: 700157
Phone No. +919830859888/+916289451959

E-mail: [email protected]
Objective:
I would like to find myself as a part of fast growing, dynamic & professionally managed
organization where my continued performance would be encouraged. I am aiming for a
career with a challenging job profile revolving around marketing and sales operations,
planning, and decision making.
Career Abridgment
 A dynamic professional with strong background over 9 year 10 months of experience across
all operations of a retail Industry.
 An out-of-the-box thinker with a flair for identifying & adopting emerging trends &
addressing industry requirements to achieve organizational objectives and profitability
norms.
 A dynamic go-getter, highly skilled in market forecasting, quick to identify & formulate
strategies to exploit business opportunities.
 An effective communicator with excellent relationship building & interpersonal skills and
the ability to sustain a positive work environment towards the accomplishment of
organizational goals.
Areas of Expertise
 Business Development & Marketing: Implementation of marketing strategies.

Campaigning of new offers, deals. Competitor’s Intelligence like knowledge gathering, new
offers(information collection) etc. Identifying & developing new streams for revenue growth
and maintaining relationships with customers to achieve repeat business.
 Key Account Management: Identifying and networking with prospective clients, generating
business from the existing accounts and achieving profitability and increased sales growth.
Coordinating for resolution of grievances and queries of individual and intuitional clients for
superior customer service.
 Customer Relationship Management: Managing customer centric operations & ensuring

customer satisfaction by achieving quality norms. Attending to clients’ complaints and
undertaking steps for effectively resolving them. Interacting with the customers to gather
their feedback regarding the product satisfaction.
PROFESSIONAL EXPERIENCE
COMPANY: Puma India Retail Pvt Ltd(Feb 2018- Current)
Designation: Area Retail Manager
• Handling the store 19 Puma Exclusive Brand Outlets , 32 SIS Stores & 19 Large Format Retail
counters
• Franchise management
• Staff management
• Visual merchandising
• SOP adherence in stores
• Training sub ordinates in improving the service standard in the store.
• Co-ordinating with departments like Merchandising , Projects, VM , IT , Loss & Prevention for
smooth functioning of the stores.
• New Store Opening (opened 11 new stores in my current tenure)
COMPANY: Puma India Retail Pvt Ltd(MAY 2014- Feb 2018)

Designation: Store manager
• Handling the store
• Inventory management
• Floor maintenance
• Handling store cash
• Co-ordinating with merchandisers for timely replan of store merchadise.
• New Store Opening of Puma Acropolis Mall
• Handling 2 stores simultaneously for the last 6 Months (Oct- March)
COMPANY: MADURA FASHION & LIFESTYLE (VAN HEUSEN) (AUGUST 2013- May 2014)
Designation: Store manager
• Handling the store
• Inventory management
• Floor maintenance
• Handling store cash
• New Store Openning of Van Heusen Women’s Wear in Forum Value Mall ( Bangalore)
COMPANY: METRO CASH AND CARRY INDIA Pvt. Ltd(June 2011)

Hyderabad
Designation: Senior Customer Consultant (HORECA)
• Handling Institutional key accounts (Hotels Restaurants and Catering customers) of
Metro Cash and Carry. Taking care of the marketing activities like Promotion of selected
brands/products, leading the market survey initiatives of the store, doing cold calls,
competitor analysis, handling customer grievance & undertaking steps for effectively
resolving them, Interacting with the customers to gather their feedback regarding the
product satisfaction, coordination between the internal departments for smooth business
operations.
COMPANY: METRO CASH AND CARRY INDIA Pvt. Ltd
Bangalore, Hyderabad, Jaipur
Designation: Graduate Trainee
• Overall exposure of 1 year in all the major verticals of the company.1 year on job
training on inventories management, product up selling, shelf management, out trigger
management, Exposure of handling distributors, bulk buyers which includes product
selling, price negotiation.
ACHEIVEMENTS:-
• New store opening( at Jaipur,2012 at Metro Cash & Carry India Pvt Ltd):-
Was the core team member selected for the opening of a new store at Jaipur. I had to
coordinate with the Jaipur team for the implementation of company’s branding,
planogram, standard operating procedures etc. I was with the team till the new setup
started picking up sales.
PROJECT UNDERGONE:-
COMPANY: HOTEL HINDUSTAN INTERNATIONAL, KOLKATA
Profile: A prominent player in the global hospitality industry.

Designation: Industrial training.
Working period: 6 months
Job Role:- Training undergone on front office, kitchen, housekeeping and food& beverage
services.
Computer Proficiency:
MS-Word, Ms-Excel, MS-PowerPoint, Hotel Property management System , Goods Management
System.
Educational qualification:
• 10th I.C.S.E Board, Salt Lake School(Kolkata) , 2006 year(75%)
• 12th I.S.C, Salt Lake School(Kolkata) ,2008 year(77%)
• BSC in HHA(Institute of Hotel Management( Bangalore),2008-2011
3rd Year :57%
2Nd Year:60%
1st Year :59%
Area of Interst:
Area Retail Manager/ Regional Retail Manager
Personal details:
Date of Birth : 14th October, 1988
Sex : Male
Language Known : English Hindi & Bengali
Hobbies : Listening to music, social networking , watching Movies,
Playing Video Games, playing cricket
Extra Curricular Activities : Acted in many inter-school plays
: Played cricket for the school cricket team in C.A.B Tournaments
(ABHISHEK DUTTA)

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CURRICULUM VITAE

Phone No. +919830859888/+916289451959

 Business Development & Marketing: Implementation of marketing strategies.

 Customer Relationship Management: Managing customer centric operations & ensuring

COMPANY: Puma India Retail Pvt Ltd(MAY 2014- Feb 2018)

COMPANY: METRO CASH AND CARRY INDIA Pvt. Ltd(June 2011)

COMPANY: HOTEL HINDUSTAN INTERNATIONAL, KOLKATA

Profile: A prominent player in the global hospitality industry.

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