Accomplished Manager with a proven track record at Malabar Chef
anasbinabdullah790906@gmail. Restaurant, enhancing customer satisfaction and streamlining com service processes. Skilled in team leadership and complex problem- 0565698682 solving, I significantly improved service delivery and staff productivity. Expert in staff training and development, my approach has consistently resulted in increased efficiency and repeat Abu Dhabi AZ business.
Bold Profile
LICENCE WORK HISTORY
Valid UAE Driving License (Manual & Malabar Chef Restaurant - Hotel Manager Automatic) Abu Dhabi • 12/2016 - Current • Managed and motivated employees to be productive and engaged in work. SKILLS • Accomplished multiple tasks within established timeframes. • Maintained professional, organized, and safe environment for Team Leadership employees and patrons. Time Management • Enhanced customer satisfaction by resolving disputes promptly, Verbal and written communication maintaining open lines of communication, and ensuring high-quality service delivery. Complex Problem-Solving • Resolved staff member conflicts, actively listening to concerns Staff Training and Development and finding appropriate middle ground. Staff Management • Onboarded new employees with training and new hire documentation.
Thenmala Ecoresort - RESTAURANT SERVICE CAPTAIN
EDUCATION India • 09/2020 - 09/2021 Diploma in Hotel Management • Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns. SSLC • Contributed to the development of promotional events and marketing strategies to attract new customers and retain Higher Secondary existing clientele. • Ensured timely delivery of food and beverage orders, maintaining a high level of accuracy and presentation quality. LANGUAGES • Increased repeat business with personalized attention to guest Malayalam preferences and proactive problemsolving.
Bilingual or Proficient (C2) Olene Canto Restaurant - RESTAURANT SERVICE CAPTAIN
India • 09/2019 - 03/2020 English
Intermediate (B1) • Increased repeat business with personalized attention to guest
Hindi preferences and proactive problem solving. • Led pre-shift meetings to communicate daily specials, menu Upper intermediate (B2) changes, and important updates to the team. Tamil • Maintained immaculate dining area appearance by enforcing strict cleanliness guidelines among staff members. Upper intermediate (B2) Olene Canto Restaurant - RESTAURANT SERVICE EXICUTIVE India • 03/2017 - 02/2019 La Flora Holiday Resorts - INDUSTRIAL EXPOSURE TRAINING Ooty,India • 05/2016 - 11/2016 • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments. • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations. • Sorted and organized files, spreadsheets, and reports. • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.