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ANAS K K PROFESSIONAL SUMMARY

Accomplished Manager with a proven track record at Malabar Chef


anasbinabdullah790906@gmail.
Restaurant, enhancing customer satisfaction and streamlining
com
service processes. Skilled in team leadership and complex problem-
0565698682 solving, I significantly improved service delivery and staff
productivity. Expert in staff training and development, my approach
has consistently resulted in increased efficiency and repeat
Abu Dhabi AZ
business.

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LICENCE WORK HISTORY


Valid UAE Driving License (Manual & Malabar Chef Restaurant - Hotel Manager
Automatic) Abu Dhabi • 12/2016 - Current
• Managed and motivated employees to be productive and
engaged in work.
SKILLS • Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for
Team Leadership
employees and patrons.
Time Management • Enhanced customer satisfaction by resolving disputes promptly,
Verbal and written communication maintaining open lines of communication, and ensuring
high-quality service delivery.
Complex Problem-Solving
• Resolved staff member conflicts, actively listening to concerns
Staff Training and Development and finding appropriate middle ground.
Staff Management • Onboarded new employees with training and new hire
documentation.

Thenmala Ecoresort - RESTAURANT SERVICE CAPTAIN


EDUCATION India • 09/2020 - 09/2021
Diploma in Hotel Management • Enhanced customer satisfaction by providing exceptional service
and promptly addressing concerns.
SSLC • Contributed to the development of promotional events and
marketing strategies to attract new customers and retain
Higher Secondary
existing clientele.
• Ensured timely delivery of food and beverage orders,
maintaining a high level of accuracy and presentation quality.
LANGUAGES • Increased repeat business with personalized attention to guest
Malayalam preferences and proactive problemsolving.

Bilingual or Proficient (C2) Olene Canto Restaurant - RESTAURANT SERVICE CAPTAIN


India • 09/2019 - 03/2020
English

Intermediate (B1) • Increased repeat business with personalized attention to guest


Hindi preferences and proactive problem solving.
• Led pre-shift meetings to communicate daily specials, menu
Upper intermediate (B2) changes, and important updates to the team.
Tamil • Maintained immaculate dining area appearance by enforcing
strict cleanliness guidelines among staff members.
Upper intermediate (B2)
Olene Canto Restaurant - RESTAURANT SERVICE EXICUTIVE
India • 03/2017 - 02/2019
La Flora Holiday Resorts - INDUSTRIAL EXPOSURE TRAINING
Ooty,India • 05/2016 - 11/2016
• Supported staff members in their daily tasks, reducing workload
burden and allowing for increased focus on higher-priority
assignments.
• Gained valuable experience working within a specific industry,
applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs,
increasing proficiency and expanding technical skill set.

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