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    Tom Nguyen CV

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    Tom Nguyen
    Tom Nguyen is seeking a new career opportunity where he can succeed in a challenging environment. He has over 10 years of experience in customer service roles, including currently working as a customer service consultant at Ambulance Victoria. Prior to that, he was a restaurant manager for over 6 years. He also has experience in sales roles. Tom has strong communication, management, and organizational skills as demonstrated through his work history. He is fluent in Vietnamese and has completed his VCE. References are available upon request.

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    Tom Nguyen CV

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    Tom Nguyen
    141 views2 pages
    Tom Nguyen is seeking a new career opportunity where he can succeed in a challenging environment. He has over 10 years of experience in customer service roles, including currently working as a customer service consultant at Ambulance Victoria. Prior to that, he was a restaurant manager for over 6 years. He also has experience in sales roles. Tom has strong communication, management, and organizational skills as demonstrated through his work history. He is fluent in Vietnamese and has completed his VCE. References are available upon request.

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    Tom's Resume

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    Tom Nguyen is seeking a new career opportunity where he can succeed in a challenging environment. He has over 10 years of experience in customer service roles, including currently working as a customer service consultant at Ambulance Victoria. Prior to that, he was a restaurant manager for over 6 years. He also has experience in sales roles. Tom has strong communication, management, and organizational skills as demonstrated through his work history. He is fluent in Vietnamese and has completed his VCE. References are available upon request.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    141 views2 pages

    Tom Nguyen CV

    Uploaded by

    Tom Nguyen
    Tom Nguyen is seeking a new career opportunity where he can succeed in a challenging environment. He has over 10 years of experience in customer service roles, including currently working as a customer service consultant at Ambulance Victoria. Prior to that, he was a restaurant manager for over 6 years. He also has experience in sales roles. Tom has strong communication, management, and organizational skills as demonstrated through his work history. He is fluent in Vietnamese and has completed his VCE. References are available upon request.

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    Tom Nguyen

    Phone: 0411 517 873: | E-Mail: [email protected]

    About Me

    I am a reliable, energetic team player with strong communication and management skills. Previous roles I
    have undertaken have equipped me with the abilities to work in a high-pressured environment whilst
    maintaining the utmost professionalism in a workplace. My objective is to secure a position with a leading
    organisation that will lead to a long-term career relationship. I want to succeed in a stimulating and
    challenging environment, building the success of the company with advancement opportunities.

    Experience
    Ambulance Victoria Melbourne, VIC
    Customer Service Consultant June 2016 Current
    Assisted customers with general queries and sales of Memberships
    Dealt with the administration of all AV Memberships through online chat, emails and mail
    correspondence sent through on a day by day basis
    Adhering to the quality of data and compliance held by AV
    Maintained sales targets and met all KPIs

    Jam Prospects Melbourne, VIC


    Independent Sales Contractor April 2016 May 2016
    Residential Door-to-Door commission based sales role
    Ability to demonstrate products and their benefits to customers
    Able to quickly adapt and cater a sales approach

    Benitos Caf Wine Bar Melbourne, VIC


    Restaurant Manager Dec 2009 March 2016
    Responsible for managing a team of 6 employees for both front and back of house
    Dealt with roster, payroll and ensuring overall work standards
    Detail-orientated and proactively maintaining new and existing inventory, ordering and managing
    supply for the business keeping within budget, revenue and profits
    Managed recruitment, training and mentoring of new employees
    Organised many successful functions while achieving repeating clients of over 30+ guests
    arranging beverages, menus, staff and stock

    Crown Casino Southbank, VIC


    Table Games Dealer (Roulette) Jul 2008 Dec 2010
    Demonstrate fast and accurate math calculations in a high pressure environment
    Maintaining high levels of customer service
    Keeping work station and all surrounding areas clean and up to satisfactory standards
    Operate within scope of company confidentiality standards
    Demonstrate professional and reliable work ethic
    Tom Nguyen
    Phone: 0411 517 873: | E-Mail: [email protected]

    Education

    CAE - Centre of Adult Education


    VCE 2008 2009

    Hawthorn Secondary College


    VCE 2003 2008

    Skills

    Fluent in Vietnamese
    Strong written and verbal communication skills demonstrated through both education and work
    experience in hospitality
    Present and previous work experiences illustrating capability in communicating and liaising with a
    range of people including customers, suppliers, managers and colleagues
    Demonstrative skills of customer support (both verbal and written) in describing, suggesting and
    demonstrating products/services
    High-level of organizational and time-management skills supporting the ability to work
    unsupervised managing others and as part of a team.

    References

    Available upon request

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