Doc022 53 80116
Doc022 53 80116
Doc022 53 80116
80116
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Table of Contents
7.5.2 Change calibration options ....................................................................... 30
7.5.3 Change check standard options ............................................................... 31
Section 8 Data management .............................................................................. 32
8.1 About stored data ............................................................................................... 32
8.2 View stored data ................................................................................................. 32
8.2.1 View stored probe data ............................................................................. 33
8.3 Print stored data ................................................................................................. 33
8.3.1 Change the report options ........................................................................ 34
8.4 Send data to a USB storage device .................................................................... 34
8.5 Open data files on a PC ...................................................................................... 35
8.6 Data file description ............................................................................................ 35
8.7 Remove column headers .................................................................................... 37
8.8 Send data directly to a computer ........................................................................ 37
Section 9 Advanced operation .......................................................................... 38
9.1 Security options .................................................................................................. 38
9.1.1 Turn Security Options on .......................................................................... 38
9.1.2 Full access options menu ......................................................................... 38
9.1.3 Restricted operator access options menu ................................................ 39
9.2 Set the display options ........................................................................................ 40
9.3 Set the sound options ......................................................................................... 40
9.3.1 Set the probe calibration reminder ........................................................... 41
9.4 Change the temperature units ............................................................................ 41
9.5 Set the measurement mode ............................................................................... 41
9.5.1 Set auto measurement intervals ............................................................... 42
9.5.2 Start interval measurements ..................................................................... 42
9.5.3 Prevent data log overflow in interval mode ............................................... 42
9.6 View instrument information ............................................................................... 43
9.7 Update the meter software ................................................................................. 43
9.7.1 Download software updates ..................................................................... 43
9.8 Transfer method settings .................................................................................... 44
9.9 Bi-directional Communication between the meter and a PC ............................. 44
9.9.1 About meter control .................................................................................. 44
9.9.2 About meter configuration ........................................................................ 44
Section 10 Maintenance ....................................................................................... 45
10.1 Clean the meter ................................................................................................ 45
10.2 Replace the batteries ........................................................................................ 45
Section 11 Troubleshooting ............................................................................... 46
Section 12 Replacement parts and accessories ....................................... 48
Appendix A Examples of printed reports ..................................................... 50
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Section 1 Specifications
Specifications are subject to change without notice.
Specification Details
Dimensions 17.48 x 8.59 x 23.5 cm (6.88 x 3.38 x 9.25 in.)
Weight 750 g (1.65 lb) without batteries
Meter enclosure IP54 with battery cover in place (resistant to intrusion of dust and
water spray)
Power requirements (internal) AA Alkaline or rechargeable Nickel Metal Hydride (NiMH) batteries
(4); battery life: up to 200 hours
Power requirements Class II, external power adapter: 100–240 VAC, 50/60 Hz input;
(external) 4.5 to 7.5 VDC (7 VA) output
Meter protection class Class I
Storage temperature –20 to +60 °C (–4 to +140 °F)
Operating temperature 5 to 45 °C (41 to 113 °F)
Operating humidity 90% (non-condensing)
5-pin input connector M12 connector for IntelliCAL™ probes
Data memory (internal) 500 results
Data storage Automatic in Press to Read mode and Interval Mode. Manual in
Continuous Read Mode.
Data export USB connection to PC or USB storage device (limited to the
storage device capacity). Transfer entire data log or as readings
are taken.
Connections Integrated USB type A (for USB 2.0 flash memory device, printer,
keyboard) and Integrated USB type B (for PC)
Temperature correction Off, automatic and manual (parameter dependent)
Measurement display lock Continuous measurement, Interval or Press to Read mode.
Averaging function for LDO probes.
Keyboard External PC keyboard connector with USB/DC adapter
Certifications CE, FCC, ISED, RCM, KC
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2.1 Safety information
NOTICE
The manufacturer is not responsible for any damages due to misapplication or misuse of this
product including, without limitation, direct, incidental and consequential damages, and disclaims
such damages to the full extent permitted under applicable law. The user is solely responsible to
identify critical application risks and install appropriate mechanisms to protect processes during a
possible equipment malfunction.
Please read this entire manual before unpacking, setting up or operating this equipment. Pay
attention to all danger and caution statements. Failure to do so could result in serious injury to the
operator or damage to the equipment.
Make sure that the protection provided by this equipment is not impaired. Do not use or install this
equipment in any manner other than that specified in this manual.
WARNING
Indicates a potentially or imminently hazardous situation which, if not avoided, could result in death
or serious injury.
CAUTION
Indicates a potentially hazardous situation that may result in minor or moderate injury.
NOTICE
Indicates a situation which, if not avoided, may cause damage to the instrument. Information that
requires special emphasis.
Electrical equipment marked with this symbol may not be disposed of in European
domestic or public disposal systems. Return old or end-of-life equipment to the
manufacturer for disposal at no charge to the user.
The HQd series portable meters are intended for use by individuals who measure water quality
parameters in the laboratory or in the field. The HQd series meters do not treat or alter water.
2.5 Certification
Canadian Radio Interference-Causing Equipment Regulation, ICES-003, Class B:
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Supporting test records reside with the manufacturer.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de classe B répond à toutes les exigences de la réglementation canadienne
sur les équipements provoquant des interférences.
FCC Part 15, Class "B" Limits
Supporting test records reside with the manufacturer. The device complies with Part 15 of the FCC
Rules. Operation is subject to the following conditions:
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment. This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be required to
correct the interference at their expense. The following techniques can be used to reduce
interference problems:
1. Move the equipment away from the device receiving the interference.
2. Reposition the receiving antenna for the device receiving the interference.
3. Try combinations of the above.
• HQ411d—pH/mV/ORP (Redox)
• HQ430d—Multi-parameter, single probe input
• HQ440d—Multi-parameter, dual probe inputs
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Figure 1 Product overview
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Figure 2 Meter components
Section 3 Installation
CAUTION
Multiple hazards. Only qualified personnel must conduct the tasks described in this
section of the document.
WARNING
Fire hazard. Use only the external power supply that is specified for this instrument.
WARNING
Electrical shock hazard. Externally connected equipment must have an applicable
country safety standard assessment.
The meter can be powered by AC power with the universal power adapter.
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Figure 3 AC power connection
WARNING
Explosion hazard. Non-rechargeable batteries (e.g., alkaline) can leak or explode if
charged. Do not put non-rechargeable batteries into a battery charger.
NOTICE
The battery compartment is not waterproof. If the battery compartment becomes wet, remove and
dry the batteries and dry the interior of the compartment. Check the battery contacts for corrosion
and clean them if necessary.
NOTICE
When using nickel metal hydride (NiMH) batteries, the battery icon will not indicate a full charge
after freshly charged batteries have been inserted (NiMH batteries are 1.2 V versus 1.5 V for
alkaline batteries). Even though the icon does not indicate complete charge, 2300 mAH NiMH
batteries will achieve 90% of instrument operation lifetime (before recharge) versus new alkaline
batteries.
NOTICE
To avoid potential damage to the meter from battery leakage, remove the meter batteries prior to
extended periods of non-use.
The meter can be powered with AA alkaline or rechargeable NiMH batteries. To conserve battery life,
the meter will power off after 5 minutes of inactivity. This time can be changed in the Display Options
menu.
For battery installation refer to Figure 4.
1. Loosen the three battery cover screws and remove the battery cover.
Note: Do not remove the screws from the battery cover.
2. Install 4 AA alkaline or 4 AA nickel metal hydride (NiMH) batteries. Make sure that the batteries
are installed in the correct polarity.
3. Replace the battery cover.
Note: Do not over-tighten the screws.
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Figure 4 Battery installation
1 LEFT key: calibrates, cancels or exits the 6 BACKLIGHT: turn off display illumination
current menu
2 RIGHT key: reads, selects, confirms or 7 OPERATOR ID: associate data with an
stores data individual
3 DOWN key: scroll through menus, enter 8 SAMPLE ID: associate data with a sample
numbers/letters or change the reading location
screen view
4 DATA LOG: recall or transfer stored data 9 UP key: scroll through menus, enter numbers
and letters or change the reading screen
5 METER OPTIONS: change settings, run
view
check standards, view meter information
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4.2 Display description
Measurement screen
The meter display shows the concentration, units, temperature, calibration status, operator ID,
sample ID, date and time (Figure 6).
Big-screen mode
The font size of the sample reading can be increased or decreased with the key (Figure 7).
Note: When two probes are connected, push and hold the key to select the big-screen mode. The big-screen
mode can also be selected in the Display Options menu (Refer to Set the display options on page 40).
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Figure 7 Single-screen display—big-screen mode
1 Probe that is connected to port on left 3 Measurement information for probe on left
2 Probe that is connected to port on right 4 Measurement information for probe on right
4.3 Navigation
The meter contains menus to change various options. Use the and keys to highlight different
options. Push the RIGHT key to select an option. There are two ways to change options:
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1. Select an option from a list: Use the and keys to select an option. If check boxes are
shown, more than one option can be selected. Push the LEFT key under Select.
Note: To deselect check boxes, push the LEFT key under Deselect.
2. Enter an option value using the arrow keys:
Push the and keys to enter or change a value.
3. Push the RIGHT key to advance to the next space.
4. Push the RIGHT key under OK to accept the value.
Section 5 Startup
5.1 Turn the meter on and off
Push the key to turn on or turn off the meter. If the meter does not turn on, make sure that the AC
power supply is properly connected to an electrical outlet or that the batteries are properly installed.
Option Description
Format Select one of the formats below for the date and time. Use the and keys to
select from the format options.
dd-mm-yyyy 24h
dd-mm-yyyy 12h
mm/dd/yyyy 24h
mm/dd/yyyy 12h
dd-mmm-yyyy 24h
dd-mmm-yyyy 12h
yyyy-mm-dd 24h
yyyy-mm-dd 12h
Date Use the and keys to enter the current date.
Time Use the and keys to enter the current time.
Connect a probe after the date and time setup, so that the meter is ready to take a measurement.
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5.4 Connect a probe
1. Make sure that the display shows the current time and date.
Note: The time stamp for a probe is set when the probe is first connected to the meter. This time stamp makes
it possible to record the probe history and record the time when measurements are made.
2. Plug the probe into the meter (Figure 9).
3. Push and turn the locking nut to tighten.
Section 6 Operation
CAUTION
Chemical exposure hazard. Obey laboratory safety procedures and wear all of the
personal protective equipment appropriate to the chemicals that are handled. Refer to
the current safety data sheets (MSDS/SDS) for safety protocols.
CAUTION
Chemical exposure hazard. Dispose of chemicals and wastes in accordance with local,
regional and national regulations.
This section gives general operation instructions for the meter. For more complete instructions, refer
to the user manual for the probe.
• Press to read mode: Select Read to measure the sample value. The meter automatically
saves the value.
• Interval mode: Select Start to start the measurements. The meter automatically measures and
saves the sample value at the specified time intervals. Select Stop to stop the measurements.
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• Continuous mode: The meter measures the sample value continuously. Select Store to save
the value that shows on the display screen.
After each measurement, the display shows the result. The save icon shows on the display if the
result is saved in the data log.
1. Select Calibrate. If more than one probe is connected, select the probe to calibrate. The display
shows the solution(s) to use for the calibration.
2. Prepare the buffers or standard solutions for calibration. Use the instructions in the user manual
for the probe.
3. Select Read to start the calibration. The meter measures the value of the calibration solution.
When the measurement is complete, the display shows the result.
4. Select Read to measure the value of the other buffers or standard solutions, if applicable.
5. Select Store to save the calibration.
Note: If the meter rejects the calibration, refer to the user manual for the probe.
Option Description
Current ID Select an ID from a list. The current ID will be associated with
sample data until a different ID is selected.
Create a New Sample ID Enter a name for a new sample ID.
Delete Sample ID Delete an existing sample ID.
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6.6 Use an operator ID
The operator ID tag associates measurements with an individual operator. All stored data will include
the operator ID.
Option Description
Current ID Select an ID from a list. The current ID will be associated with
sample data until a different ID is selected.
Create a New Operator Enter a name for a new operator ID (maximum 10 names can be
ID entered).
Delete Operator ID Delete an existing operator ID.
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Table 1 Parameter-specific settings for pH probes (continued)
Setting Options
Check Standard Options • Standard (temperature compensated buffer or custom at 25 °C
(77 °F))
• Reminder
• Acceptance criteria
• Standard value at 25 °C (77 °F) (if custom standard selected)
Units • pH
• mV
Option Description
Resolution Set the resolution:
• 0.1 pH—Fast
• 0.01 pH—Fast (default)
• 0.01 pH—Medium
• 0.01 pH—Slow, or
• 0.001 pH—Slow
The resolution has an effect on the number of decimal digits and the
stabilization time. More stabilization time is necessary for higher resolution
measurements. Slower stabilization times give higher accuracy
measurements.
Measurement Set the measurement limits. The options are set by the measurement limits
Limits of the pH probe.
Set the measurement limits to agree with the permitted values for the
sample. When the measurement is above the upper limit setting or below
the lower limit setting, the meter shows an "Out of limits" message. This
message is an alert to a possible problem with the process conditions.
6. If prompted, enter a name for the new method settings. Other changes made to the settings of an
existing method are automatically saved with the same method name.
7. Push EXIT until the meter goes back to the measurement mode.
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4. Select Calibration Options and update the settings:
Option Description
Buffer Set Sets the temperature compensated buffer set for calibration:
• Color Coded—4.01, 7.00, 10.01 (default)
• IUPAC—1.68, 4.01, 7.00, 10.01, 12.45
• DIN—1.09, 4.65, 9.23
• IUPAC—1.68, 4.01, 6.86, 10.01, 12.45
• IUPAC—1.68, 4.01, 6.86, 9.18, 12.45
• IUPAC—1.68, 4.01, 7.00, 9.18, 12.45
• Custom Buffer Set (refer to Table 2)
Buffer Set Sets the buffer values if Custom Buffer Set is selected (refer to Table 2).
Values
Minimum Cal Sets the minimum number of calibration points that are necessary to complete
Points a calibration—1 (default), 2 or 3.
Slope Limit Sets the slope limit. The options are dependent on the pH probe.
Set the slope between the set limits for a correct calibration.
5. Select the Calibration Reminder and update the settings:
Option Description
Reminder The meter makes a sound when a calibration is necessary and at the
Repeat selected interval—Off (default), 2 h, 4 h, 8 h, 2 d, 5 d or 7 d.
Expires Calibration expires after the selected time—Immediately, Reminder + 30 min,
Reminder + 1 h, Reminder + 2 h or Continue Reading.
Note: The meter cannot read samples after calibration has expired unless Continue
Reading is selected.
6. If prompted, enter a name for the new method settings. Other changes made to the settings of an
existing method are automatically saved with the same method name.
7. Push EXIT until the meter goes back to the measurement mode.
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Table 2 Custom buffer sets
Buffer set values Option Description
Std1 to Std5 1.09 pH—25 °C Pre-set temperature compensated buffer
values.
1.68 pH—25 °C Note: It is necessary for selected standards to be different
by a minimum of 2 pH units. For example, if 1.09 pH is
4.01 pH—25 °C selected for the first standard, the second standard must
be different by at least 2 pH. Standards that do not meet
4.65 pH—25 °C this minimum will show gray on the screen and will not be
selectable.
6.86 pH—25 °C
7.00 pH—25 °C
9.18 pH—25 °C
9.23 pH—25 °C
10.01 pH—25 °C
12.45 pH—25 °C
Custom Buffer Custom buffer value.
The options are set by the measurement
limits of the pH probe.
Custom buffer values are not temperature
compensated. Custom buffers must be
read at 25 °C (77 °C).
No Buffer Select this option for undefined standards.
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4. Select Check Standards Options and update the settings:
Option Description
Standard Sets the temperature compensated buffer value for check standard—
• 1.09 pH—25 °C (for applicable probes)
• 1.68 pH—25 °C (for applicable probes)
• 4.01 pH—25 °C
• 4.65 pH—25 °C
• 6.86 pH—25 °C
• 7.00 pH—25 °C
• 9.18 pH—25 °C
• 9.23 pH—25 °C
• 10.01 pH—25 °C
• 12.45 pH—25 °C
• Custom
Option Description
Reminder Repeat Sets the time interval for the check standard reminder—Off, 30 minutes,
2 h, 4 h, 8 h, 12 h or 24 h.
Allow Defer Lets the postponement of check standard reminders—Yes or No.
6. Select Acceptance Criteria and update the settings:
Option Description
Acceptance Limits Sets the tolerance limits for check standard. The options are
dependent on the pH probe.
Cal Expires on Failure Recalibration is necessary if check standard fails—Yes or No.
7. If prompted, enter a name for the new method settings. Other changes made to the settings of an
existing method are automatically saved with the same method name.
8. Push EXIT until the meter goes back to the measurement mode.
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Table 3 Parameter-specific settings
Setting Options
Measurement Options • Response time
• Upper and lower range limits (defines mV limits per method)
Check Standards Options • Standard (temperature compensated for ZoBell’s and Light’s
solutions)
• Check standard reminder
• Acceptance criteria
• Standard value (at 25 °C if Custom option is selected)
Option Description
Response Time Sets the response time—
• Fast (2 mV/minute)
• Medium (1 mV/minute) (default)
• Slow (0.5 mV/minute)
The response time affects the speed of the measurement by adjusting the
stabilization criteria.
Measurement Sets the measurement limits—Lower limit (default: -1200.0 mV) or Upper
Limits limit (default: 1200.0 mV).
The measurement limits can be set to match the acceptable values for the
sample. When the measurement is above the upper limit setting or below
the lower limit setting, the meter shows an "Out of limits" message. This
message is an alert to a potential problem with the process conditions.
5. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
6. Push EXIT until the meter returns to the measurement mode.
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4. Select Calibration Options and update the settings:
Option Description
Standard Sets the calibration standard—
• ZoBell’s (221mV – 25 °C)
• Light’s (468mV – 25 °C)
• Custom
Option Description
Reminder Meter will make an audible sound when a calibration is due and repeat the
Repeat sound at the selected interval—Off (default), 1 d, 7 d or 30 d.
Expires Calibration expires after the selected time—Immediately, Reminder + 30 min,
Reminder + 1 h, Reminder + 2 h or Continue Reading.
Note: The meter cannot be used to read samples after calibration has expired unless
Continue Reading is selected.
6. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
7. Push EXIT until the meter returns to the measurement mode.
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4. Select Check Standards Options and update the settings:
Option Description
Standard Sets the check standard—
• ZoBell’s (221 mV – 25 °C) (default)
• Light’s (135 mV – 25 °C)
• Custom
Option Description
Reminder Repeat Sets the time interval for the check standard reminder—Off (default), 1 d,
7 d or 30 d.
Allow Defer Allows the postponement of check standard reminders—Yes (default) or
No.
6. Select Acceptance Criteria and update the settings:
Option Description
Acceptance Limits Sets the tolerance limits for check standard—-±1 mV to 25 mV
(default: ±10 mV).
Cal Expires on Failure Recalibration required if check standard fails—Yes or No (default).
7. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
8. Push EXIT until the meter returns to the measurement mode.
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Table 4 Parameter-specific settings
Setting Options
Parameter • Conductivity
• Salinity
• TDS
• Resistivity
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5. Select Measurement Options and update the settings:
Option Description
Units— Sets the units for conductivity—Auto (default), μS/cm or mS/cm.
Conductivity When Auto is selected, the units will automatically change to mS/cm when
the sample conductivity is high and μS/cm when the conductivity is low.
Select μS/cm or mS/cm to always show the same units.
Units—Salinity Sets the units for salinity—‰ (default), g/kg, <unitless> or ppt (parts per
thousand).
Measurement Sets the measurement limits—Lower limit (default: 0.01 μS/cm; 0 ‰) or
Limits Upper limit (default: 400000.00 μS/cm; 42 ‰).
The measurement limits can be set to match the acceptable values for the
sample. When the measurement is above the upper limit setting or below
the lower limit setting, the meter shows an "Out of limits" message. This
message is an alert to a potential problem with the process conditions.
Temperature Sets the temperature correction—None, Linear, NaCl non-linear (default) or
Correction Natural Water.
The conductivity of a sample changes when the temperature changes.
Temperature correction shows the conductivity at the user-selected
reference temperature. Temperature correction can be changed or turned
off when the parameter is set to conductivity, TDS or resistivity.
Correction When the temperature correction is set to linear, this sets a correction
Factor factor based on the sample type—% per °C (default: 1.90% per °C).
The correction factor may need to be identified experimentally. For
example, the factor for ultrapure water is 4.55% per °C and the factor for
NaCl salt solution 2.125% per °C.
Reference When the parameter is set to conductivity, TDS or resistivity, sets the
Temperature reference temperature for temperature correction—20 °C or 25 °C (default).
TDS Form When the parameter is set to TDS, sets the conversion factor from
conductivity to total dissolved solids—NaCl (default, factor 0.5) or Custom.
To change the factor, select Custom and enter the conversion factor and
temperature correction information.
Note: Labels and options may vary depending on the units selected.
6. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
7. Push EXIT until the meter returns to the measurement mode.
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4. Select Calibration Options and update the settings:
Option Description
Standard Sets the conductivity calibration standard—
• 1 D KCl, 111.3 mS/cm, 25 °C
• 0.1 D KCl, 12.85 mS/cm, 25 °C
• 0.01 D KCl, 1408 μS/cm, 25 °C
• 0.1 M KCl, 12.88 mS/cm, 25 °C
• 0.01 M KCl, 1413 μS/cm, 25 °C
• 0.001 M KCl, 146.93 μS/cm, 25 °C
• NaCl, 18 mS/cm, 25 °C
• NaCl, 1000 μS/cm, 25 °C
• NaCl, 25 μS/cm, 25 °C
• NaCl, 0.05%, 1015 μS/cm, 25 °C
• Seawater (S=35)
• Custom
Standard Units When Standard is set to Custom, sets the units for the custom calibration
standard.
Standard Value When Standard is set to Custom, sets the values for the custom
calibration standard.
Reference When Standard is set to Custom, sets the reference temperature for the
Temperature custom calibration standard.
Temperature When Standard is set to Custom, sets the temperature correction for the
Correction custom calibration standard.
5. Select Calibration Reminder and update the settings:
Option Description
Reminder Meter will make an audible sound when calibration is due and repeat the
Repeat sound at selected interval—Off, 2 h, 4 h, 8 h, 2 d, 5 d or 7 d.
Expires Calibration expires after the selected time—Immediately, Reminder + 30 min,
Reminder + 1 h, Reminder + 2 h or Continue Reading.
Note: The meter cannot be used to read samples after calibration has expired unless
Continue Reading is selected.
6. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
7. Push EXIT until the meter returns to the measurement mode.
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Table 6 Parameter-specific settings
Setting Options Description
Measurement Options Resolution Defines measurement resolution
Measurement Limits Upper and lower measurement limits
Salinity Correction Value for salinity correction
Pressure Units Atmospheric pressure units
Averaging Interval How often the meter calculates an average
readings
Units mg/L Primary unit of measurement
%
Calibration Options Calibration • User 100%
• User 100% with 0
• User mg/L
• User mg/L with 0
• Factory (factory calibration option, applicable only
to LDO probes)
Option Description
Resolution Sets the resolution:
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Option Description
Measurement Set the measurement limits—Lower limit (default: 0.0 mg/L; 0%) or Upper
Limits limit (default: 20.0 mg/L; 200%).
The measurement limits can be set to match the acceptable values for the
sample. When the measurement is above the upper limit setting or below the
lower limit setting, the meter shows an "Out of limits" message. This
message is an alert to a potential problem with the process conditions.
Salinity Sets the salinity correction—Off (default), Manual or Auto (connect
Correction conductivity probe, applicable to LDO101 probes).
Salinity lowers the solubility of dissolved oxygen in water. To correct for
salinity in the sample, set salinity correction to manual and then enter the
salinity value.
Note: When the HQ40d meter is used, a conductivity probe can also be connected for
automatic salinity measurement and correction with the LDO101 probes. The parameter
setting for the conductivity probe must show salinity.
6. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
7. Push EXIT until the meter returns to the measurement mode.
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4. Select Calibration Options and update the settings:
Option Description
Calibration • User—100% (water-saturated air (100%) calibration)
• User—100% with 0 (water-saturated air (100%) calibration with 0 point)
• User—mg/L (calibration with a specified dissolved oxygen concentration
(mg/L) solution)
• User—mg/L with 0 (calibration with a specified dissolved oxygen
concentration (mg/L) solution with 0 point )
• Factory (factory calibration option, applicable only to LDO probes)
Standard When Calibration is set to mg/L or mg/L with 0, sets the concentration of the
Value solution that will be used for calibration—2.00 to 20.00 mg/L
(default=7.00 mg/L)
5. Select Calibration Reminder and update the settings:
Option Description
Reminder Meter will make an audible sound when calibration is due and repeat the
Repeat sound at selected interval—Off, 8 h, 12 h, 1 d, 2 d, 5 d or 7 d.
Expires Calibration expires after the selected time—Immediately, Reminder + 30 min,
Reminder + 1 h, Reminder + 2 h or Continue Reading.
Note: The meter cannot be used to read samples after calibration has expired unless
Continue Reading is selected.
6. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
7. Push EXIT until the meter goes back to the measurement mode.
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Table 7 Parameter-specific settings
Setting Options
Measurement Options • Units
• Significant digits
• Auto stabilization
• Stability criteria
• Upper and lower range limits
Option Description
Chemical Form Sets the chemical form (applicable to ammonia, ammonium and nitrate
probes).
Options for ammonia probe: NH3 or NH3—N.
Options for ammonium probe: NH4+, NH4+—N or NH4+–NH3 (ammonium as
ammonia).
Options for nitrate probe: NO3 or NO3—N.
Units Sets the preferred unit for ISE measurements—mg/L (default), µg/L, g/L,
g/kg, mol/L, mmol/L, mol/kg, %, ppm or ppb.
Note: The mV units are shown when the detailed display is selected.
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Option Description
Stability Criteria When Auto Stabilization is off, sets the stability criteria—0.1 to 9.9 mV/min.
• Lower stability criteria will require longer stabilization times, but the
measurement will be more precise.
• Higher stability criteria will require shorter stabilization times, but the
measurements may be less precise.
• Fluoride ISE probes—Stability criteria for factory-set methods: Pure water
(0.2 mV/min), Drinking water (0.4 mV/min); Default (1.0 mV/min).
Measurement Sets the minimum and maximum accepted values for the measurements.
Limits Lower limit—The options are set by the minimum range limit and the
selected units of the ISE probe.
Upper limit—The options are set by the maximum range limit and the
selected units of the ISE probe.
The measurement limits can be set to match the acceptable values for the
sample. When the measurement is above the upper limit setting or below
the lower limit setting, the meter shows an "Out of limits" message. This
message is an alert to a potential problem with the process conditions.
5. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
6. Push EXIT until the meter returns to the measurement mode.
Option Description
Std Set Sets the standard sets that are used for calibration. Standard set values are
shown on the Calibration Options screen.
Custom standard sets are characterized at 25 °C (77 °F). Custom standard
values are not temperature compensated. Up to five standard values can be
made.
Note: Only the minimum calibration points must be measured for Done to be shown on
the calibration screen.
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Option Description
Minimum Cal Sets the minimum number of calibration points necessary before a
Points calibration can be completed—2 or 3.
Slope Limit Sets the slope limit—1 to 30% (acceptable slope criteria, default = 15%).
Sodium ISE probes—1 to 15% (acceptable slope criteria, default = 10%).
Fluoride ISE probes—For factory-set methods, there are different slope
limits: Pure water (slope limit = 25%); Drinking water (slope limit = 15%);
Default (slope limit = 15%).
The slope must fall within set limits for successful calibration.
5. Select Calibration Reminder and update the settings:
Option Description
Reminder Meter will make an audible sound when a calibration is due and repeat the
Repeat sound at the selected interval—Off (default), 2 h, 4 h, 8 h, 2 d, 5 d or 7 d.
Expires Calibration expires after the selected time—Immediately, Reminder + 30 min
(default), Reminder + 1 h, Reminder + 2 h or Continue Reading.
Note: The meter cannot be used to read samples after calibration has expired unless
Continue Reading is selected.
6. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
7. Push EXIT until the meter returns to the measurement mode.
Option Description
Standard Sets the check standard solution value. The standard value is shown on the
Check Standards Options screen.
Standard Units When Standard is set to Custom, sets the preferred unit for ISE check
standard—mg/L (default), µg/L, g/L, g/kg, mol/L, mmol/L, mol/kg, %, ppm or
ppb.
Standard Value When Standard is set to Custom, enter the standard value using the up/down
arrow keys.
5. Select Check Standard Reminder and update the settings:
Option Description
Reminder Sets the check standard reminder—On or Off (default).
The meter automatically shows the check standard screen if Reminder is On.
Allow Defer Allows the postponement of check standard reminders—Yes or No.
Measurement of the check standard can be delayed if Allow Defer is set to Yes.
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6. Select Acceptance Criteria and update the settings:
Option Description
Acceptance Limits Sets the tolerance limits for check standard—1% to 20%.
Cal Expires on Failure Recalibration required if check standard fails—Yes or No.
The calibration expires if the check standard fails and Cal Expires is
set to Yes.
7. If prompted, enter a name for the new method settings. Additional changes made to the settings
of an existing method are automatically saved with the same method name.
8. Push EXIT until the meter returns to the measurement mode.
• Sample measurements: stored automatically each time a sample is measured in the Press to
Read or Interval Mode. When the continuous measurement mode is used, data is stored only
when Store is selected.
• Calibrations: stored only when Store is selected at the end of a calibration. Calibration data is also
stored in the IntelliCAL (R) probe.
• Check standard measurements: stored automatically each time a check standard is measured (in
the Press to Read or Interval Mode).
When the data log becomes full (500 data points), the oldest data point is deleted when a new data
point is added. The entire data log can be deleted to remove data that has already been sent to a
printer or PC ( key > Delete Data Log). To prevent deletion of the data log by a user, use the
Security Options menu.
Option Description
Reading Log Reading Log—shows sample measurements including the time, date,
operator and sample ID. Select Details to view the associated calibration
data.
Calibration Log Calibration Log—shows calibration data. Select Details to view
additional information about the calibration.
Check Standard Check Standard Log—shows check standard measurements. Select
Log Details to view the calibration data that was associated with the
measurement.
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8.2.1 View stored probe data
Make sure that a probe is connected to the meter. If two probes are connected, select the
appropriate probe when prompted.
1. To view the calibration data that is stored in a probe, push the key and select View Probe
Data. The current calibration and calibration history for the probe can be viewed.
Option Description
View Current The current calibration information shows the calibration details for the
Calibration most recent calibration. If the probe has not been calibrated by the user,
the factory calibration data is shown.
View Calibration The calibration history shows a list of the times when the probe was
History calibrated. Select a date and time to view a summary of the calibration
data.
1. Turn off the meter. Make sure that the meter is connected to AC power. Refer to Connect to AC
power on page 7.
2. Connect the printer to the meter with a USB cable type A. Refer to Figure 10.
3. Turn on the meter.
4. Push the key.
5. Select Send Data Log. Wait for the display to show “Transfer Complete” and wait for the printer to
stop printing. Disconnect the printer.
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Figure 10 Connection to the printer
Option Description
Basic report One line of data.
Advanced report Two lines of data. The first line contains the same information as in the
basic report.
Total report Three lines of data. The first two lines contain the same information as in
the advanced report.
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1. Turn off the meter. Make sure that the meter is connected to AC power.
2. Plug the USB storage device into the meter before the meter is powered on.
3. Turn on the meter.
4. Push the key.
5. Select Send Data Log. Wait for the display to show “Transfer Complete” and for any lights on the
USB storage device to stop flashing. Then remove the USB device.
Note: If the data transfer is slow, reformat the USB storage device to use the file allocation table (FAT) format
for the next use.
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Table 9 Spreadsheet column descriptions (continued)
Column header name Data description and example values
Primary Reading Units Measurement units, for example pH or µS/cm
Supp Reading 1 First supplemental reading (example: temperature), if applicable
Supp Units 1 Units for first supplemental reading, if applicable.
Supp Reading 2 Second supplemental reading (example: “mV” for pH), if applicable
Supp Units 2 Units for second supplemental reading, if applicable
Supp Reading 3 Third supplemental reading, if applicable
Supp Units 3 Units for third supplemental reading, if applicable.
Reading Setting 1–4 Any settings that affect the reading, for example “NaCl/Non-Linear”
Any settings that affect the Reading Message 1–4 Any message that was shown during the
reading, for example measurement, for example “Out of limits”.
“NaCl/Non-Linear”
Check Std Value Value of the check standard that was used to verify accuracy, for
example: 7.00 pH–25 ºC (pH, temp-compensated); 7.01 pH (pH,
custom)
Check Std Units Check standard units, for example μS/cm.
Note: pH is not displayed here as it is included in the previous column.
Check Std Graph Bar-graph showing the measurement in relation to the acceptance
limits. Example: “6.901 <—|—> 7.101”.
Check Std Status Status of the check standard reading. Example: “Reading within
limits”, “Reading outside limits”
Calibration Status Status of the calibration that is in use. = current calibration is
valid; = calibration has expired.
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Table 9 Spreadsheet column descriptions (continued)
Column header name Data description and example values
Cal Std 1 Units Units of the first calibration standard
Cal Std 1 Primary Value Measured value of the first calibration standard
Cal Std 1 Primary Units Associated units for the calibration measurement
Cal Std 1 Supp Value Value of supplemental measurement, for example temperature
Cal Std 2–7 Known value of additional calibration standards, if used
Cal Std 2–7 Units Units of additional calibration standards, if used
Cal Std 2–7 Primary Value Measured values of additional calibration standards, if used
Cal Std 2–7 Primary Units Associated units for additional calibration measurements, if used
Cal Std 2–7 Supp Value Value of supplemental measurement, for example temperature
Cal Std Supp Units Units applicable to all secondary calibration readings. Example: “ºC”
or “ºF” for temperature
Cal Message 1–4 Any messages about the calibration
Date/Time POSIX Date and time of reading stored in POSIX format (number of
seconds from January 1, 1970) Example: 1149234913
Cal Date/Time POSIX Date and time of calibration stored in POSIX format (number of
seconds from January 1, 1970). Example: 1111320348
Meter SN Meter serial number used to take the measurement
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• Real time—when a data point is stored in the meter, the result is sent simultaneously to the PC
Application (refer to Set the measurement mode on page 41).
• Data log—push the key and select Send Data Log. Wait for the display to show “Transfer
Complete.” The data is sent as a comma separated values (.csv) file.
Option Description
Security When Security Options is on, and a password has been specified, the
Options password is required to enable the Full Access Options menu. If the meter is
turned off while Security Options is on, the password is required to enable the
Full Access Options menu again when the meter is turned on.
Set Password Set a password that must be entered to enable the Full Access Options
menu. The requirement for password entry is controlled by setting Security
Options on or off.
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Table 10 Full Access Options
Option Description
(Probe model) settings Settings such as measurement options, calibration options, check
standard options, units and resolution. Refer to the probe documentation
for more information.
Note: A probe must be connected to the meter.
Run check standard Measure standard solution (available for pH, conductivity, ORP and ISE
probes)
Measurement mode Press to Read
Interval: Duration and Interval
Continuous
Instrument information Probe information
Meter information
Security options ON or OFF
Set password
Display options Contrast
Auto shutoff
Backlight
Mode
Sounds Key press
Stability alert
Calibration reminder
Date and time Format
Date
Time
Temperature units Set temperature units
Language Select language
Run check standard Measure standard solution (available for pH, conductivity, ORP and ISE
probes)
Note: A probe must be connected to use this option.
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Table 11 Operator access options (continued)
Option Description
Instrument information Probe information
Meter information
Access password Enter password
Display options Contrast
Auto shutoff
Backlight
Mode
Sounds Key press
Stability alert
Calibration reminder
Option Description
Contrast Adjust the contrast of the display. The lightest setting is 0 and the darkest setting
is 9.
Auto-shutoff To maximize battery life, set a time period after which the meter will
automatically power off if no key is pushed (1, 2, 5, 10, 30 min, 1 h, 2 h or
never). Auto-shutoff is not active when the meter is connected to AC power or in
the Interval Reading Mode.
Backlight The display backlight is turned off when the key is pushed. Is it possible to set
a time period after which the backlight will automatically power off if no key is
pushed.
Mode Select Detailed or Big screen size. Detailed will show more information with
smaller numbers and text. Big will show less information with larger numbers
and text.
Note: The screen size can also be selected from the measure mode (refer to Display
description on page 10).
Option Description
Key Press The meter will make an audible sound whenever a key is pushed.
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Option Description
Stability Alert The meter will make an audible sound whenever measurement stability is
reached.
Cal reminder The meter will make an audible sound when calibration is due.
Note: Refer to Set the probe calibration reminder on page 41 to set the calibration
reminder to on or off.
Option Description
Calibration Reminder repeat: Off, 2 h, 4 h, 8 h, 2 d, 5 d, 7d
reminder Expires: Immediately, Reminder + 30 min, Reminder + 1 hr, Reminder + 2 hr,
Continue Reading
The meter can be set to make an audible sound when calibration is due.
Calibration expires after a specified time set by the user.
Note: The meter cannot be used to read samples after calibration has expired unless
Continue Reading is selected.
Option Description
Press to Read The sample is measured only when the RIGHT key under Read is pushed.
Data is stored in the data log automatically when the stability criteria are met.
Interval The sample is measured at regular intervals for a specified duration (refer to
Set auto measurement intervals on page 42). Data is stored in the data log
automatically.
Continuous The sample is measured continuously. Data is stored in the data log only when
the RIGHT key under Store is pushed.
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9.5.1 Set auto measurement intervals
When the measurement mode is set to Interval, the time intervals and duration must be specified.
Measurements are stored at the user-defined intervals whether or not stability criteria are met.
Note: Use of an external USB storage device or direct printer connection while in Interval Measurement mode
prevents data from being over-written in the data log. Data points are over-written on a First In/First Out basis.
Refer to Prevent data log overflow in interval mode on page 42.
1. From the Main Measurement screen, select Start to begin interval measurements. The screen will
show “Recording” and the remaining time of the duration. The sample number automatically
advances when each reading is taken.
2. To stop interval measurements, select Stop.
3. To repeat the interval measurement after it has been stopped or completed, select Start.
Note: When 2 probes are connected to the meter, use the next lowest recommended duration time. For example,
for a 30-second interval, set the duration to 1 hour to prevent data log overload with 2 probes.
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9.6 View instrument information
The instrument information menu shows specific information such as the serial number for the meter
or IntelliCAL (R) probe(s).
Option Description
Probe The Probe Information screen shows the probe model number, serial
information number, software version and date of first use. For LDO and LBOD probes,
the lot code for the sensor cap and the remaining time before sensor cap
replacement is shown.
Note: A probe must be connected to the meter.
Meter The Meter Information screen shows the meter model number, serial
information number, software version and memory information. The amount of memory
used and the number of available user method settings, operator IDs and
sample IDs is shown.
NOTICE
Do not remove the USB device until the “Update complete” message is shown. The meter can
become damaged if the USB device is removed before the update process is complete.
1. Save stored data from the data log to a USB storage device or to a PC. Refer to Send data to a
USB storage device on page 34 and Send data directly to a computer on page 37.
2. Turn off the meter.
3. Connect the meter to AC power (Figure 3 on page 8).
4. Insert the USB storage device that contains the software update files into the meter.
Note: USB storage devices with enabled security protection may not operate correctly.
5. Turn on the meter.
The update process starts. The display will show “Updating meter to <firmware version>”. After
an interval, the display changes to “Updating files, please wait...” In addition, the display will show
a rotating flask and emit a periodic audio signal during the update process.
Note: A large capacity USB storage device increases the time required for completion of the update process,
even if most of the device memory is empty.
6. Wait for the meter to finish the software update. When the update process is complete, the
message “Update complete. Remove USB device” is shown. The meter will turn off after the USB
device has been removed.
7. Repeat steps 1 through 6 to update the software in other HQd meters as necessary.
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9.8 Transfer method settings
Probe settings that have been changed by the user for measurements, calibrations or check
standards (Meter Options > (Probe Model) Settings > Modify Current Settings) can be copied to a
USB storage device. The USB device can then be used to transfer the method settings to other HQd
meters that accept the same probes.
NOTICE
Make sure the USB storage device does not contain HQd meter software update files to prevent
unintentional updates.
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5. Push the key and select Instrument Information.
6. Select USB Device Type and then select Virtual Serial to use the virtual serial port on the meter.
7. Push OK. The meter will automatically restart to complete the setting change.
8. Connect the meter with the USB cable to the PC and turn on the meter.
Windows XP starts the "Found New Hardware Wizard".
9. Select "No, not at this time" to the query "Can Windows connect to Windows Update to search for
software?"
10. Click Next. The next wizard screen will prompt.
11. Select "Install from a list or specific location (Advanced)" to the query "What do you want the
wizard to do?"
12. Click Next. The next wizard screen will prompt.
13. Select the option "Search for the best driver in these locations."
14. Uncheck the "Search removable media (floppy, CD-ROM)" option and select the "Include this
location in the search:" and click the "Browse" button.
15. Select the INF folder or location and click OK.
16. Click Next. The new software will be installed.
17. Click Finish to complete the Found New Hardware Wizard for: HQd Meter - Virtual Serial Port.
18. To make sure that the installation succeeded, go to Computer Management>Device
Manager>Ports. The new installed port is listed as HQd Meter - Virtual Serial Port (COM#).
19. The meter is now ready for communication with PC-based systems using the Virtual Serial port. A
program interface must be developed by the user for the command set used to control the meter
functions from the PC. Contact Technical Support for more information and command set
documentation.
Section 10 Maintenance
CAUTION
Multiple hazards. Only qualified personnel must conduct the tasks described in this
section of the document.
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1. Loosen the three battery cover screws and remove the battery cover (Figure 11).
Note: Do not remove the screws from the battery cover.
2. Remove the batteries.
3. Install 4 AA alkaline or 4 AA nickel metal hydride (NiMH) batteries. Make sure that the batteries
are installed in the correct polarity.
4. Replace the battery cover.
Note: Do not over-tighten the screws.
Section 11 Troubleshooting
Refer to the following table for common problem messages or symptoms, possible causes and
corrective actions.
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Error/Warning Description Solution
Probe Not Supported Probe disconnected or Tighten the locking nut on the probe
connected improperly connector.
Disconnect the probe and then connect the
probe again.
Software not updated to To download the most current version of
most current version the software, refer to the applicable
product page on the manufacturer's
website.
Problem with probe Connect a different IntelliCAL probe to the
meter to verify if problem is with the meter
or the probe.
HQd meter does not Contact Technical Support.
support IntelliCAL probe
Bootloader X.X.XX.XX Software not updated to To download the most current version of
error most current version. the software, refer to the applicable
product page on the manufacturer's
website.
0 days remaining LDO or LBOD sensor Replace the LDO or LBOD sensor cap and
message (For LDO and cap used for 365 days iButton®.
LBOD only)
There are 0 days Replace the LDO sensor cap. Calibration
remaining in the life of will be allowed. However, the calibration
the LDO sensor cap. icon and question mark will appear on the
measurement screen even if the calibration
has passed.
Meter set to incorrect 1. Disconnect the probe from the meter.
date and time
2. Remove the meter batteries.
3. Install the meter batteries properly.
Follow the polarity makings.
4. Set correct date and time in the meter.
5. Connect the probe and verify that
message has been removed.
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Error/Warning Description Solution
Meter will not power on Batteries are not Examine battery orientation to make sure
or powers on installed correctly the batteries follow the polarity markings.
intermittently Test again.
Clean the battery terminals, then install
new batteries.
Connect AC power adapter and test again.
Software not updated to To download the most current version of
most current version the software, refer to the applicable
product page on the manufacturer's
website.
Damaged meter Contact Technical Support.
Unable to access Full Correct password has Contact Technical Support.
Access Options screen not been entered
Unable to access Full or Software not updated to To download the most current version of
Operator Access most current version the software, refer to the applicable
Options screen product page on the manufacturer's
website.
Note: Product and Article numbers may vary for some selling regions. Contact the appropriate distributor or refer to
the company website for contact information.
Replacement parts
48 English
Replacement parts (continued)
US:
LQV161.53.10000
USB Thermal Printer Kit, DPU-S445, 100–240 V AC
EU:
LQV161.99.10000
Printer paper, DPU-S445, thermal, 5/pk 5836000
Probe Clips, color coded (5 colors, 2 clips of each color), 10/pk 5818400
Universal Probe Stand for standard IntelliCAL Probes 8508850
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Appendix A Examples of printed reports
Printed reports contain a report header and all stored data for samples, check standards and
calibrations.
Report header
The first line of a report shows the report header (Figure 12).
Data reports
Sample data can be printed in a basic, advanced or total report format.
1 The probe serial number is shown on calibration history and current calibration reports.
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Figure 14 Advanced report for sample data—2 lines
Calibration reports
Calibration data is printed when the data log is sent to the printer or when probe data is sent to the
printer. Calibration data is printed with 2 lines of information (Figure 17).
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Figure 17 Calibration report
1 Report type (CL = calibration, IC = current 7 Probe serial number (a “<“ or “>” on the
calibration) HQ440d meter indicates the probe position)
2 Parameter (pH, LDO, etc.) 8 Calibration slope/ratio/constant
3 Method name for probe settings 9 Offset—contents vary depending on type of
parameter and user settings. May be blank.
4 Time of calibration, prefaced by “CAL” and 10 r²: contents vary depending on type of
displayed as hh:mm in 24 h (or user-defined) parameter being read, configuration of
format specific method and number of calibration
standards used. May be blank.
5 Probe model 11 Operator ID: user-defined; shows “- - -” if
undefined
6 Date of calibration (DD-MM-YY or user-
defined format)
The calibration history can be printed from the probe data menu. Refer to Figure 18.
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*DOC022.53.80116*
HACH COMPANY World Headquarters HACH LANGE GMBH HACH LANGE Sàrl
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