Departement Manager Job

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The Department Manager is responsible for providing strategic leadership, direction, and management of a

specific department within the organization. This position oversees all operational aspects of the department,
including budget management, resource allocation, project planning, performance evaluation, and staff
development. As well as oversee the country's financial performance (P&L).

They play a crucial role in driving the department's goals and objectives, ensuring the delivery of high-quality
services, and fostering a collaborative and productive work environment.

 Understand client requirements for each project or contract and align them with system-defined
milestones.
 Oversee project delivery across operations teams.
 Collaborate closely with the Head of Project Management, Technical Office Managers, and
Procurement Managers to establish a feedback mechanism for ongoing understanding of their
development needs and areas for improvement.
 Engage with Heads of Project Management and Project Managers to gain insights into projects status
and report to the management any challenges or expectations.
 Monitor sales and pre-sales opportunities, revenue recognition within projects, and develop insights
for discussion with company management, along with tracking additional action plans when
necessary.
 Collaborate with the finance department to understand the status of invoicing and collection for both
past and current projects, and report as appropriate.
 Foster effective collaboration between different departments within the company to ensure smooth
operations.
 Define project goals, objectives, and deliverables in collaboration with stakeholders.
 Allocate resources, including personnel, budget, and equipment, to support project execution.
 Monitor project progress, identify risks, and proactively implement mitigation strategies.
 Foster effective communication and collaboration among project teams, stakeholders, and clients.
 Conduct a monthly review in partnership with all required stakeholders to assess the status of project
deliveries, encompassing revenue and billing.
 Collaborate with the finance and procurement teams to strategically evaluate and enhance payment
terms with suppliers, ensuring optimal financial arrangements and fostering mutually beneficial
relationships.
 Lead and oversee all operational processes, including development, maintenance, orientation, and
optimization.
 Ensure timely and accurate reporting, meeting all necessary requirements.
 Collaborate with the Head of Project Management to guarantee the accuracy and currency of delivery
reports, encompassing progress reports, project manager utilization, and revenue forecasts.
 Coordinate with the sales and Bidding teams to gain insights into available opportunities, ensuring that
project planning and sizing align with these opportunities.
 Generate monthly project status reports, highlighting upcoming major milestones and the status of
deliverables, If needed, raise concerns and suggest potential actions.
 Establish and maintain efficient and effective processes and workflows within the department.
 Develop and implement standardized reporting frameworks and templates.
 Ensure accurate and timely reporting of key performance indicators (KPIs) and metrics.
 Review and analyze reports to identify trends, patterns, and areas for improvement.
 Implement process improvement initiatives to streamline operations and enhance productivity.
 Ensure compliance with internal policies, industry regulations, and reporting requirements.
 Conduct project post-mortems to evaluate lessons learned and identify areas for improvement.

 Develop and implement project management methodologies, processes, and tools to ensure

timely and successful project delivery.

 Capture lessons learnt and work with Digital Transformation (DX) to create a knowledge

repository.

 Create a continuous development and learning culture amongst the operations team.

 Foster a beginner’s mindset approach to accept new technologies and ways of doing things.

 Develop and update regularly guiding principles for efficient delivery mechanisms such as agile

approach.

 Establish and maintain a knowledge management system to capture, store, and share knowledge

and best practices within the department.

 Implement knowledge sharing platforms, tools, and processes to facilitate collaboration and

information exchange.

 Encourage a culture of continuous learning and professional development within the department.

 Foster cross-functional collaboration and knowledge transfer among team members.

 Develop and deliver training programs to enhance the department's knowledge and skills.


Personal Skills

 Excellent communication, interpersonal and negotiation skills.


 Excellent collaboration and stakeholder management skills.
 Strong leadership and team-building skills, with the ability to motivate and inspire others.
 Excellent problem-solving skills.
 Confidence to challenge and influence strategies and comfortable to lead new initiatives.
 Proven experience in a leadership role, preferably as a department director or similar position.
 Sound decision-making capabilities and problem-solving skills.
 Ability to adapt to a fast-paced and dynamic work environment.

Technical Skills

Previous experience in project management is a must.·


Solid Experience in Water and Wastewater Projects
Strong experience in operational and quality processes and standards.·
Strong knowledge of the industry and trends related to the department's area of focus.·
Demonstrated ability to develop and implement strategic plans and drive organizational change.·
Proficiency in budget management, financial analysis, and resource allocation.

Education

• BSc of Engineering in (Mechanical, Electrical, Mechatronics, or any related Discipline • Post gra

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