SUMMARY

B Detail-oriented Business Analyst with 9 years of experience conducting analysis and

research to come up with solutions to common business problems in Banking industry.
Polished in formulating business improvement strategies and overseeing new
technology and system implementation. Commercially-aware professional with in-depth
Avishek knowledge of computing systems and project management techniques. A core banking
expert with expertise in Retail lending.
Bose
SKILLS
+91-8585881998
getavishek1988@gmai • Technology Architecture Analysis • Reusable Knowledge Assets
l.com • Forecasting and Planning • Cost-Benefit Analysis
Gurugram • Decision Making • ITG Test Plan Creation and
• Business Intelligence Systems Application
• Variance Analysis • User Acceptance Testing
• Business Analysis • Staff Training and Development
• Stakeholder Communication • Requirements Gathering
• Data Summaries • Product Management
• Data Compiling • UI/UX design
• Report Generation • Data Modeling
• Risk Assessment • Implementaion and release
• Data Synthesizing management
• Product engineering

EXPERIENCE
Business Analyst
Project: Modern Banking Platform
Module: Lending
FIS Global May 2021 to Current
• Worked as BA manage requirement elicitation, analysis for Core Banking Solution
MBP Wrote Epics and User Stories in JIRA based on requirements and prioritizing
user stories Worked with Product Owner, Solution Architect, Feature Team Lead
for Backlog Refinement and Sprint
• Planning Review all the Test Cases and Test Scenarios
• Validation of test results Participate in Sprint Demo Attended Scrum calls as
Scrum Lead BA Testing using SOAP UI Exposure to APIs using the XML services
• Fetching error logs in cloud platforms like Openshift, Azure and doing downs
stream in KAFKA console
• To do analysis and share the results with DEV team and advice changes in
application
• Verify data integrity in ORACLE SQL and Posgress and suggest changes
• Stake holder management engaging business teams and the clients and doing
follow up activities.
• Focused on project monitoring and management by developing forecasts and
 tracking expenses.
• Forecasted, scheduled and monitored project timelines, personnel performance
and cost efficiency.
• Made changes to project scope and cost and implemented most effective change
management processes to keep project up-to-date.
• Created team objectives and roles with specific goals outlined for each individual.
• Reviewed project risks and devised proactive strategies to avoid potential
roadblocks.
• Drove continuous improvement of project delivery process by providing strong
leadership.
• Identified needs and coordinated resource allocation to deliver quality standards
on time and within budget.
• Furnished project updates to various stakeholders, informing on strategy,
adjustments and progress.
• Determined project staffing needs and led resource management.
• Modified project plans when needed to better align with organizational
objectives.
Business Analyst
Project: CITI Retail Banking
Module: Retail Lending and Real estate mortgage
Accenture Aug 2019 to May 2021
• Responsibilities Worked as Test Lead and involved in Analysis Interacted with the
Solution Requirement Team, Solution Development Team, Client Managers and
business stakeholders for understanding the scope of the work
• Arranged lot of cross functional KT sessions across multiple teams with different
client stakeholders
• Preparing test strategy document, test cases and execution Supported in Release
Test Management
• Involved in Analysis for Fraud Detection Alerts and Business Rules
• Defect management
• Attending Daily defect calls and Track these defects to closure
• Closely worked with Release Management and Environment Support team to
deploy these defects in different environments (SIT, UAT)
• Exposure to Transaction Processing using the SWIFT Messages Conducted
different trainings for different Ops team due to the process changes
• Supported the Ops team post go-live to ensure the Ops process changes have
been implemented and resolve any queries
• Worked closely with the automation team and reviewed the automation
coverage
• Closely worked with the stake holders and created a knowledge sync and
highlighted issues and brought them to closure in daily stand ups
• Managed projects and served as primary liaison between client and multiple
internal groups to clarify goals and meet standards and deadlines.
 • Guided business in improving processes, products and services using data
analysis.
• Managed organization's resource planning to support core business functions.
• Uncovered areas for improvement to develop and implement solutions.
• Assisted key users in testing new functionality by documenting and retaining
knowledge.
• Supported business processes and end-users by monitoring system operations
and resolving issues.
• Established reporting and monitoring to drive strategic execution.
• Facilitated meetings and prepared presentations to share ideas and findings.
• Led and coordinated business activities to meet tight deadlines.
• Defined key data points and data sources to track against measurable
performance indicators and produce useful reports.
• Developed solutions to improve productivity and incorporate technology.
• Defined functional requirements and system interfaces to improve efficiency and
usability.
• Collaborated with stakeholders to develop project schedules.
• Reviewed documents to guarantee quality, consistency and adherence to criteria.
• Utilized internal and external feedback to document business requirements.
• Remained current on latest IT developments and advancements to automate and
modernize systems.
• Identified and analyzed user requirements, procedures and processes to develop
optimization strategies.
Test Lead
Project: Citi Bank North America
Modules: Consumer lending, NA cards, Retail Deposits and Lending

Tata Consultancy services March 2013 to July 2019

• Worked as SME for Systematics application for commercial accounts Working on
the FATCA regulations and NRA Tax certification in US Banking Create and
maintain Requirement Traceability Matrix Worked on FDIC requirements, IRA
Regulation and compliance Prepared Migration approach document with
detailed steps for client outreach and setups for back book (existing) clients
impacted due to regulatory changes Review all the Test Cases and Test Scenarios
• Validation of test results and test evidences and provide sign off Involved in UAT
Testing and Certification testing Conducted different trainings for different Ops
team due to the process changes
• Supported the Ops team post go-live to ensure the Ops process changes have
been implemented and resolve any queries
• Worked closely with the automation team and reviewed the automation
coverage
• Closely worked with the stake holders and created a knowledge sync and
highlighted issues and brought them to closure in daily stand ups
 • EFD (Actimize)
• Monitored project progress and quickly addressed problems to complete testing
on schedule.
• Planned, implemented and monitored software testing by coordinating with staff
and holding test review meetings.
• Designed and updated test cases to complete consistent manual tests.
• Oversaw user acceptance testing and reporting to review software use by
consumers in real-world scenarios.
• Drafted defect reports identifying problems and shared testing metrics with team
to develop solutions.
• Assigned test jobs to team members and evaluated performance.
• Worked with off-site teams to complete timely tests and facilitate smooth
product releases.
• Updated requirements traceability matrix to document requirement ID, type,
description and test case status.
• Documented identified defects using HP Quality center and helped developers
complete further testing and resolve issues.
• Collaborated with management to establish testing plans develop improvement
strategies.
• Consulted with product owners and developers to fully understand intended
features and functionality.
• Upheld quality standards by streamlining testing processes to verify results.
• Maintained detailed recordkeeping and updated project documentation to
compile reports.
• Set up automation frameworks, tools and methodology to assist future users and
streamline automation.

EDUCATION AND TRAINING

Masters: Computer
Applicaion
Kolkata, India
Diploma: Business Analysis, Retail Banking
IIBA Endorsed
Certified iSTQB Tester SAFe Certified Parctitioner SAFe Certified POPM
Certified Agilest
SAFe
Product Owner Product Manager Certification
SAFe
Sun Certified Java Programer
SUN Microsystems

LANGUAGES
English: Hindi:

Full Professional Professional

Bengali:

Native/ Bilingual

ACCOMPLISHMENTS
• Designed and delivered 10 to 15 new project plans per year.
• Led a 20 -person team of multi-country analysts in completing CITI bank project.
• Have done more that 50 successfully project deliveries over a period of 9 years
with zero defect in production.
• Have been part of proposal planning for a few million $ projects.

ACTIVITIES AND HONORS

• Awarded Accenture ACE in individual category year 2019.
• Awarded CITI most dedicated employee award.
• A high altitude trekker have successfully competed a number of high altitude
treks in Himalayas above15000 feet.

Personal Information
• Gender : Male
• Marital Status : Married
• DOB :04/06/1988
• Email: [email protected]
• Contact: +91-8585881998