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    ?FINE DINING Dialogue

    Uploaded by

    Renalyn Padilla
    The document outlines the steps taken by a food attendant to serve a guest at a fine dining restaurant. It describes welcoming the guest, introducing themselves, taking the guest's order for appetizers, soup, salad, main course, wine, dessert and coffee. It then details serving each course, clearing plates, presenting the bill which was paid in cash, and providing a receipt before bidding the guest goodbye. The food attendant ensured excellent customer service throughout the dining experience.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    ?FINE DINING Dialogue

    Uploaded by

    Renalyn Padilla
    105 views7 pages
    The document outlines the steps taken by a food attendant to serve a guest at a fine dining restaurant. It describes welcoming the guest, introducing themselves, taking the guest's order for appetizers, soup, salad, main course, wine, dessert and coffee. It then details serving each course, clearing plates, presenting the bill which was paid in cash, and providing a receipt before bidding the guest goodbye. The food attendant ensured excellent customer service throughout the dining experience.

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    Useful documents for FBS students

    Original Title

    ?FINE DINING dialogue

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    The document outlines the steps taken by a food attendant to serve a guest at a fine dining restaurant. It describes welcoming the guest, introducing themselves, taking the guest's order for appetizers, soup, salad, main course, wine, dessert and coffee. It then details serving each course, clearing plates, presenting the bill which was paid in cash, and providing a receipt before bidding the guest goodbye. The food attendant ensured excellent customer service throughout the dining experience.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    105 views7 pages

    ?FINE DINING Dialogue

    Uploaded by

    Renalyn Padilla
    The document outlines the steps taken by a food attendant to serve a guest at a fine dining restaurant. It describes welcoming the guest, introducing themselves, taking the guest's order for appetizers, soup, salad, main course, wine, dessert and coffee. It then details serving each course, clearing plates, presenting the bill which was paid in cash, and providing a receipt before bidding the guest goodbye. The food attendant ensured excellent customer service throughout the dining experience.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 7

    FINE DINING DIALOGUE

    SET UP THE TABLE

    ( Place center piece and condiments, show plate with table napkin, dinner fork, dinner knife,
    bread plate with butter spreader, coffee cup and underliner. )

    Welcoming The Guest

    RECEPTIONIST

    - Good evening Ma'am! Welcome to Gray Ground Restaurant! Do you have any reservation
    Ma'am?

    - it's alright Ma'am, May I suggest a table for you?

    - is this table be alright to you Ma'am? Please have a sit.

    - excuse me Ma'am the food attendant will be here in a short while.

    SELF INTRODUCTION

    - Good evening Ma'am, I am Renalyn and I will be your food attendant this evening.

    LAYING DOWN THE TABLE NAPKINS

    - Ma'am may I unfold the table napkin on your lap?

    SERVING WATER

    - here is your water Ma'am.

    SERVING APERITIF
    - excuse me Ma'am, may I present to you our complimentary drinks which is the sparkling wine
    made of Spain and has a good vintage of 2021.

    PRESENT THE MENU

    - excuse me Ma'am, here's your menu book for your food selection.

    SERVING BREAD

    - excuse me Ma'am, would you like to try our complement of the house which is cheesy garlic
    bread.

    TAKING ORDERS

    - excuse me Ma'am, Can I take your order now? But, before that, May I know if you have any
    food restriction or allergies? If none may I suggest foods for you.

    For your APPETIZERS may I suggest the Apricot glaze chicken. It is our best seller a marinated
    grilled chicken breast with an apricot sauce. But, for your selection we have Egg sliders, smoked
    salmon, and salami pinwheels.

    - okay ma'am, so you choose Apricot glaze chicken.

    For your SOUP Ma'am May I suggest our best seller CREAMY MUSHROOM SOUP. But, for your
    selection we have chicken broccoli soup, American potato salad, and cucumber salad.

    - okay Ma'am so you choose creamy mushroom soup

    For your SALAD Ma'am, Do you want to try our best seller SHRIMP AVOCADO SALAD?

    But for your selection we have chicken Caesar salad, American Potato salad, and cucumber
    salad.

    - okay Ma'am so you choose American potato salad.


    For you MAIN COURSE Ma'am, May I suggest our best seller BEEF TENDERLOIN W/ WINE
    SAUCE. But for your selection we have Spicy garlic shrimp, garlic butter steak, and pork
    tenderloin W/ mushroom sauce

    - okay Ma'am, so you choose BEEF TENDERLOIN W/ WINE SAUCE.

    For your WINE We have YELLOW TAIL- MERLOT AUSTRALIAN RED WINE, BEND CALIFORNIA
    MERLOT 2018, And NOVELINO RED WINE.

    - okay Ma'am, so you choose YELLOW TAIL-MERLOT AUSTRALIAN RED WINE.

    For your DESSERT Ma'am, would you like to try our Nutella cheesecake? But, we also offer
    Mango cheesecake, apple pies, and Japanese fruit sandwich.

    - okay Ma'am, so you choose MANGO CHEESECAKE.

    May I repeat your order now Ma'am?

    So you ordered Apricot glaze chicken for your APPETIZERS, CREAMY MUSHROOM SOUP For
    your SOUP, AMERICAN POTATO SALAD for your SALAD, BEEF TENDERLOIN W/ WINE SAUCE
    For your MAIN COURSE, MANGO CHEESECAKE For your DESSERT, And YELLOW TAIL- MERLOT
    For your WINE.

    Did I get your order right Ma'am?

    Thankyou Ma'am, your order will be served after 15-20 mins. May I get your menu book now?

    CORRECTING THE TABLE ACCORDING TO THE FOOD ORDERS

    - excuse me Ma'am, May I arrange the table according to your food orders?
    - SERVING APPETIZERS/ BUSH OUT

    • excuse me Ma'am, here is your APPRICOT GLAZE CHICKEN for your APPETIZERS. Enjoy your
    meal Ma'am.

    • excuse me Ma'am, may I clear out your Appetizer plate?

    • excuse me Ma'am, here is your ice tea.

    SERVING SOUP/ BUSH OUT

    • excuse me Ma'am, here is your CREAMY MUSHROOM SOUP. Excuse me Ma'am.

    • excuse me Ma'am, may I clear out your soup bowl?

    • excuse me Ma'am are you done with your ice tea? May I clear it now?

    SERVING SALAD/ BUSH OUT

    • excuse me Ma'am, here is your AMERICAN POTATO SALAD. Excuse me Ma'am.

    • excuse me Ma'am, May I clear out your salad plate?

    SERVE WINE

    - excuse me Ma'am, May I present to you this YELLOW TAIL-MERLOT AUSTRALIAN RED WINE
    Vintage in 2021 with 13.5 % alcohol content.

    - may I open this wine bottle for you Ma'am?

    - here is your wine cork. Would you like to smell it ma'am?

    - May I pour it to your wine glass Ma'am?

    SERVING MAIN COURSE / BUSH OUT


    • excuse me Ma'am, here is your main course, BEEF TENDERLOIN W/ WINE SAUCE. Enjoy your
    food Ma'am.

    • excuse me Ma'am

    • Ma'am are you done with your food now? May I clear your table now?

    ( Remove the plates, wine glass wine bottle and condiments.)

    CLEAN THE TABLE AND CONDUCT 3 MINUTE CHECK :

    -Excuse me Ma'am, may I clean your table?

    - how's the food Ma'am? Are you perhaps satisfied with it?

    I'm glad you liked it Ma'am.

    SERVED THE DESSERT

    • excuse me Ma'am, here is your MANGO CHEESECAKE for your dessert.

    • excuse me Ma'am, are you done with your dessert? Can I clear out now your dessert plate?

    SERVED COFFEE

    - excuse me ma'am would you like to have a coffee or cold drinks?

    - okay ma'am so you preferred a cup of coffee. For your selection we have hot matcha latte,
    salted caramel, and cappuccino.

    - okay ma'am so you choose CAPPUCCINO. Excuse me Ma'am.

    - excuse me Ma'am, here is your CAPPUCCINO.

    PRESENTING BILLS
    - excuse me Ma'am, here is your bill amounting of 2500. How do you like to settle your bill
    Ma'am? Do you preferred to pay through cash or credit card?

    Okay Ma'am so you will pay through cash. Your bill is amounting 2500 and I received 2500. I'll
    be back for your receipt.

    PRESENTING THE RECEIPT

    - here is your receipt Ma'am. ( Hold back of the chair)

    BIDDING GOODBYE AND THANKING GOODBYE

    Excuse me Ma'am, may I removed your table napkin?

    Excuse me Ma'am, this way please.

    Thankyou Ma'am, I hope you enjoy your meal and I'm looking forward to seeing you next
    time.

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