Hotpoint Dishwasher Manual

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Owners Manual

HDA1000 HDA1100 HDA2000 HDA2020 HDA2030 HDA2220 HDA3220 HDA3230 HDA3420 HDA3430

Dishwashers
Part No. 165D4700P158 Pub. No. 39-5241-1
8-97 CG

Congratulations! You Are Now Part of the Hotpoint Family.


Welcome to the Hotpoint family. Were proud of our quality products and we are committed to providing dependable service. Youll see it in this easy-to-use Owners Manual and youll hear it in the friendly voices of our customer service department. Best of all, youll experience these values each time you use your dishwasher. Thats important, because your new dishwasher will be part of your family for many years. And we hope you will be part of ours for a long time to come. We thank you for buying Hotpoint. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.

Important!
Fill out and return the Consumer Product Ownership Registration card that is packed with this product. If you cannot find it, please send in the duplicate card printed in the back of this manual.

Write the model and serial numbers here. ## # You can find them on the tub wall just inside the door.
Staple sales slip or cancelled check here.

Proof of the original purchase date is needed to obtain service under the warranty.

Safety Information . . . . . . .47

Hotpoint & You, A Service Partnership.


Ask any Hotpoint appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owners Manual can tell you how. Operating Instructions

Safety Information Operating Instructions


Control Panel . . . . . . . . . . . . . . .8 Control Settings . . . . . . . . . . . . .9 Dial Cycles . . . . . . . . . . . . .10, 11 Using the Dishwasher . . . .12, 13 Loading the Dishwasher Racks . . . . . . .14, 15 Care and Cleaning . . . . . . .16, 17 Optional Accessories . . . . . . . .18 Troubleshooting Tips Before You Call For Service . . . . . . . . .1924

Read this Manual


Inside you will find many helpful hints on how to use and maintain your dishwasher properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your dishwasher.

Review the Section on Troubleshooting Tips


Youll find many answers to common problems here. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.

Troubleshooting Tips

If You Need Service


If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or you can always call the GE Answer Center at 800.626.2000, 24 hours a day, 7 days a week.

Customer Service Product Registration . . . . . . . .29 Warranty . . . . . . . . . . . . . . . . .31 Service Telephone Numbers . . . . . . . . . .Back Cover

Customer Service

Safety Information

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.


For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

WARNING!

Operating Instructions

WATER HEATER SAFETY


Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

Customer Service
4

Troubleshooting Tips

Safety Information

Use your dishwasher only for its intended purpose as described in this Owners Manual.

PROPER INSTALLATION AND MAINTENANCE


This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by calling us toll-free , at the GE Answer Center 800.626.2000.
s Connect to a grounded metal, permanent wiring system; or run an equipmentgrounding conductor with the circuit conductors and connect to the equipmentgrounding terminal or lead of the appliance. s Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded. s Dispose of discarded appliances and shipping or packing material properly. s Do not attempt to repair or replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician. s To minimize the possibility of electric shock, disconnect this appliance from the power supply before attempting any maintenance. NOTE: Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance.

Operating Instructions Troubleshooting Tips Customer Service


5

Safety Information

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!
DO NOT
s Do not tamper with controls. s Do not abuse, sit on, or stand on the door or dish rack of the dishwasher. s Do not discard a dishwasher without first removing the door of the washing compartment. s Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. s Do not allow children to play inside, on or with this appliance or any discarded appliance.

Customer Service
6

Troubleshooting Tips

Operating Instructions

Safety Information

WHEN USING YOUR DISHWASHER


s Use only powder or liquid detergents or wetting agents recommended for use in a dishwasher, and keep them out of the reach of children. s Locate sharp items so that they are not likely to damage the door seal. s Load sharp knives with the handles up to reduce the risk of cut-type injuries. s Do not wash plastic items unless marked dishwasher safe or the equivalent. For plastic items not so marked, check the manufacturers recommendations. s Do not touch the heating element during or immediately after use. s Do not operate your dishwasher unless all enclosure panels are properly in place. s Close supervision is necessary if this appliance is used by or near children. s Load light plastic items so they will not become dislodged and drop to the bottom of the dishwasher they might come into contact with the heating element and be damaged.

Operating Instructions Troubleshooting Tips

Read and follow this Safety Information carefully.

SAVE THESE INSTRUCTIONS

Customer Service
7

Safety Information

About the dishwasher control panel.


You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance may vary from your model.
Model HDA1000
OFF ON

HEATED DRY ON

OFF

3
Operating Instructions
Model HDA1100
OFF NORMAL WASH SHORT WASH

1
HEATED DRY ON

3
Models HDA2000, HDA2020 and HDA2030

OFF DRYING RINSE & HOLD (HEATED DRY OFF)

1
NORMAL WASH WATER SAVER HEATED DRY ON

OFF

HEAVY WASH

OFF

Troubleshooting Tips

3
Model HDA2220
POTS & PANS NORMAL WASH

DRYING RINSE & HOLD (HEATED DRY OFF)

1
HEATED DRY ON

OFF

ON WATER SAVER

1
Models HDA3220 and HDA3230
POTS & PANS NORMAL WASH HI TEMP WASH ON OFF

PLATE WARMER
(HEATED DRY ON)

RINSE & HOLD (HEATED DRY OFF)

1
HEATED DRY

OFF

OFF

ON WATER SAVER

ON

Customer Service

cycle selector

2
LIGHT WASH

PLATE WARMER

energy saver options

3
HI TEMP WASH HEATED DRY ENERGY SAVER

(HEATED DRY ON)

OFF RINSE & HOLD (HEATED DRY OFF)

Models HDA3420 and HDA3430


POTS & PANS NORMAL WASH WATER SAVER DELAYED START

HOURS DELAY 4 6 OFF

START

PLATE WARMER
(HEATED DRY ON)

RINSE & HOLD

(HEATED DRY OFF)

Safety Information

Control Settings

Cycles
POTS & PANS/ For heavily soiled dishes or cookware with dried-on HEAVY WASH or baked-on soils. Everyday dishes may be included. This cycle will not remove burned-on foods. NORMAL WASH For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil than normal. Choosing a cycle other than NORMAL WASH will save energy and water. SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not dried on, such as loads consisting mostly of glasses. LIGHT WASH/ For dishes with light soils. WATER SAVER RINSE & HOLD For rinsing partial loads that will be washed later. Do not use detergent. PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.

Operating Instructions

s Make sure the Dial is at the OFF position.

Troubleshooting Tips

Energy Options
HI TEMP Provides extra heat for best performance. It is used WASH ON/ best with heavily-soiled dishes. HI TEMP WASH HI TEMP Turns HI TEMP WASH off. WASH OFF HEATED DRY/ Turns the heating element on for fast drying. This HEATED DRY ON option will extend the time of your wash cycle. HEATED DRY OFF Turns HEATED DRY off. Dishes air dry naturally and energy is saved. ENERGY SAVER Turns all options off.

Customer Service

Start
Slowly turn the Dial to the START or ON position. Dont turn it past the START or ON position, or you could accidentally miss a rinse. There is a time delay between start-up and water fill so you will not hear any wash action right away. s Latch the door. 9

Safety Information

About the dial cycles.


Rinse & Hold (HDA1100, HDA2000, HDA2020, HDA2030,
OFF ON WATER SAVER

HDA2220, HDA3220, HDA3230, HDA3420 and HDA3430 only)

For rinsing partial loads that will be washed later. Do not use detergent.
PLATE WARMER
(HEATED DRY ON)

Operating Instructions

RINSE & HOLD (HEATED DRY OFF)

1 Make sure ENERGY SAVER / HEATED DRY OFF is selected. 2 Be sure the door is unlatched. 3 Slowly turn the Dial to RINSE & HOLD. 4 Latch the door to start the cycle.
Start Delay (HDA3420 and HDA3430 only)

START HOURS DELAY 4 2

6 OFF

The HOURS DELAY will allow you to delay the start time of any cycle not on the Dial automatically for up to 6 hours.

Troubleshooting Tips

PLATE WARMER
(HEATED DRY ON)

RINSE & HOLD (HEATED DRY OFF)

1 Be sure the door is unlatched. 2 Select the wash cycle and option you want. Slowly turn desired 3 START light the Dial toon. time. The DELAYED will come 4 Latch the door to start the cycle.
Plate Warmer (HDA2220, HDA3220, HDA3230, HDA3420 and

OFF

ON WATER SAVER

HDA3430 only)

Customer Service

For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.
PLATE WARMER
(HEATED DRY ON)

RINSE & HOLD (HEATED DRY OFF)

10

1 Load clean dishware to be warmed. 2 Select HEATED DRY / HEATED DRY ON. 3 Be sure the door is unlatched. 4 Slowly turn the Dial to PLATE WARMER. 5 Latch the door to start the cycle.

Safety Information

Heavy, Normal & Water Saver (HDA2000, HDA2020 and


OFF HEAVY WASH NORMAL WASH WATER SAVER

HDA2030 only)

DRYING

1 Be sure the door is unlatched. you want. 2 Slowly turn the Dial to the cycleaccidentallyDontaturn it past this position, or you could miss rinse.
Operating Instructions

RINSE & HOLD (HEATED DRY OFF)

3 Select any options. 4 Latch the door to start the cycle.


Short Wash (HDA1100 only)
For quickly washing loads of everyday dishes with medium soils that have not dried on.

OFF NORMAL WASH SHORT WASH

DRYING

RINSE & HOLD (HEATED DRY OFF)

1 Be sure the door is unlatched. 2 Slowly turn the Dial to SHORT WASH. 3 Latch the door to start the cycle.

Troubleshooting Tips

Cycle Sequence
Cycles
POTS & PANS HEAVY WASH NORMAL WASH SHORT WASH LIGHT WASH WATER SAVER RINSE & HOLD

Water (approx.)
9.5 gal. 9.5 gal. 8.0 gal. 6.6 gal. 6.7 gal. 5.4 gal. 3.9 gal.

Time (approx.)
63 min. 62 min. 63 min. 52 min. 63 min. 63 min. 12 min.

Cycle Sequence
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse Rinse Rinse Rinse Main Wash Rinse Rinse Rinse Rinse Rinse Rinse Main Wash Rinse Rinse Rinse Rinse Rinse Rinse Main Wash Rinse Rinse Rinse Rinse Rinse Rinse Main Wash Rinse Rinse Rinse Rinse Rinse Rinse Main Wash Rinse Rinse Rinse Rinse Rinse Rinse Main Wash Rinse Rinse Rinse

Customer Service

Drying Options: HEATED DRY ON/HEATED DRY. Available on all wash cycles except RINSE & HOLD. Add approximately 32 minutes to the cycle. HEATED DRY OFF. Drying heater is turned off. Dishes dry naturally. 11

Safety Information

Using the dishwasher. Check the Water Temperature


The entering water must be at least 120F. and not more than 150F., for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.

Operating Instructions

Using a Rinse Agent


A rinse agent, such as JET-DRY, makes water flow off the dishes quickly thereby reducing water spotting. Fill the rinse agent dispenser until it reaches the bottom of lip inside the opening. Replace cap. To check if rinse agent is needed, remove the cap and look into the dispenser.

Troubleshooting Tips

A full dispenser should last about one month. If rinse agent spills, wipe it up immediately. It can keep your detergent from working.

Customer Service
12

Safety Information

Proper Use of Detergent


Use only detergent specifically made for use in dishwashers. Keep your detergent fresh and dry. Dont put powder detergent into the dispenser until youre ready to wash dishes. The amount of detergent to use depends on whether your water is hard or soft. With hard water, you need extra detergent. With soft water, you need less detergent. Protect your dishes and dishwasher by contacting your water department and asking how hard your water is. Twelve or more grains is extremely hard water. A water softener is recommended. Without it, lime can build up in the water valve, which could stick while open and cause flooding. Too much detergent with soft water can cause a permanent cloudiness of glassware, called etching. Youll find two detergent dispensers on the door of your dishwasher. All wash cycles except RINSE & HOLD require detergent in the main cup. If your dishes have extra heavy soil or you have hard water you may want to add detergent to the open cup also. Be sure the Dial is at OFF position before adding detergent. Otherwise, the detergent cup will not close and latch properly. Add detergent then close the main cup.
Open Cup

Operating Instructions Troubleshooting Tips

Main Cup

NOTE: To open detergent cup after it has been closed, simply turn the detergent cup handle counter-clockwise until it releases. A snapping sound may be heard.

Forget to Add a Dish?


Customer Service
A forgotten dish can be added any time before the detergent cup opens.

1 Push the door latch to the left. 2 Do not open the door until water spray action stops. Steam may rise out of the dishwasher. 3 Add forgotten dishes. 4 Close the door and push the latch to the far right.
13

Safety Information

Loading the dishwasher racks.


For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model. Upper Rack
The upper rack is for glasses, cups and saucers. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics. The upper rack is good for all kinds of oddshaped utensils. Saucepans, mixing bowls and other items should be placed face down.

Operating Instructions

Secure larger dishwasher-safe plastics over two fingers when possible. Make sure small plastic items are secure so they cant fall onto the heating element.

The Wash Tower

Troubleshooting Tips

Keep the center area clear in the lower rack.


The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle.

Dont block it or load tall things next to it.


Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and cause poor washing results.

Customer Service
14

Safety Information

Lower Rack
When loading the lower rack, do not load large platters or trays in the front right corner. They may prevent detergent from circulating during the wash cycle.
The lower rack is best used for plates, saucers, and cookware. Large items such as broiler pans and racks should go along the sides. Load platters, pots and bowls along the sides, in corners, or in the back. The soiled side of items should face the center of the rack.

Operating Instructions

Silverware Basket
Put flatware in the removable basket with fork and knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they dont nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers, should go in the bottom of the silverware basket with silverware on top.

Troubleshooting Tips

Dont let any item extend through bottom.

A security cell cover (on some models) can be lowered to either side to secure lightweight items from the effects of the vigorous wash action.

Customer Service
15

Safety Information

Caring for the dishwasher.


To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good appliance polish wax. Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher. Protect Against Freezing

Operating Instructions

If your dishwasher is left in an unheated place during the winter, ask a service technician to:

1 Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker.
Sump cover screws

off supply and 2 Turnlinethe water water valve.disconnect the water inlet from the from the inlet line 3 Drainawaterto catch the water.) and water valve. (Use pan

4 Reconnect the water inlet line to the water valve. the plastic sump cover in the tub 5 Removeand use a sponge to soak up water in the bottom
Troubleshooting Tips
rubber boot.

Customer Service
16

Safety Information

Two types of air gaps

Does Your Dishwasher Have an Air Gap?


An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one.

The air gap is easy to clean.


Check the air gap any time your dishwasher isnt draining well.

1 Turn off the dishwasher and lift off the chrome cover. 2 Unscrew the plastic cap and clean with a toothpick.

Operating Instructions Troubleshooting Tips Customer Service


17

Safety Information

About optional accessories.


You can change the door and lower access panel appearance of your dishwasher by ordering one of these optional accessories:
s s s

Color Panels 1/4 Wood Panel Trim Kit 3/4 Trimless Panel Kit

Operating Instructions

These accessories are available at extra cost (VISA, MasterCard, or Discover cards accepted) by calling 800-626-2002.

Specify accessory number when ordering.

Descriptions of Optional Accessories


Color panels Replacement door panels and lower access panels are available in the following colors:
s GPF300A (Almond) s GPF300B (Black) s GPF300W (White)

Troubleshooting Tips

Wood panel trim kit This accessory contains trim and instructions for you to supply and install a 14 thick decorative wood door and lower access panel:
s GPF325A (Almond) s GPF325B (Black) s GPF325W (White)

NOTE: The GPF100 dishwasher door spring kit must also be ordered and installed when the door panel weighs four lbs. or more. Trimless panel kit This accessory contains parts and instructions for you to supply and install a 34 thick decorative wood door and lower access panel:
s GPF375

Customer Service

NOTE: The GPF100 dishwasher door spring kit will be included with the trimless panel kit and must be installed with it.

18

Safety Information

Before you call for service


Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service.
Problem
Dishwasher wont run

Possible Causes
Fuse is blown, or the circuit breaker tripped

What To Do
Replace fuse or reset circuit breaker. Remove any other appliances from the circuit. Soft food disposal shredding action. Drain valve opening to pump water out. Timer control as cycle progresses. Detergent cup opening. The motor stopping during the drying period.

Operating Instructions

Noise

Some of the sounds youll hear are normal

Utensils are not secure in the rack or something small has dropped into the rack Motor hums

Make sure everything is secured in dishwasher.

Troubleshooting Tips Customer Service


19

Dishwasher has not been used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist and the garbage disposer clear.

Safety Information

Before you call for service


Troubleshooting Tips

Problem
Water standing in the bottom of the tub

Possible Causes
This is normal

What To Do
A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. If you have an air gap, clean it. Check to see if your kitchen sink is draining well. If not, you may need a plumber. If the dishwasher drains into a disposer, run disposer clear.

Operating Instructions

Water wont pump out of the tub

Drain is clogged

Suds in the tub

Troubleshooting Tips

Correct detergent wasnt used

Use only automatic dishwasher detergents to avoid sudsing. To remove suds from the tub, open the dishwasher and let suds evaporate. Add 1 gallon of cold water to the tub. Close and latch the dishwasher. Pump out water by slowly turning the Dial until a drain period is reached. Repeat if necessary.

Rinse agent was spilled

Always wipe up rinse agent spills immediately.

Customer Service
20

Safety Information

Problem
Stained tub interior

Possible Causes
Detergent with colorant was used

What To Do
Some detergents contain colorant (pigment or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Make sure inlet water temperature is correct. Check the rinse agent dispenser. Raise the water heater temperature to 120F. Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. Clean the air gap. Make sure large dishware does not block the detergent dispenser or the wash arm.

Operating Instructions

Dishes dont dry

Low inlet water temperature Rinse agent dispenser is empty

Dishes and flatware not clean

Inlet water temperature is below 120F. Water pressure is temporarily low

Troubleshooting Tips

Air gap is clogged Improper rack loading

Customer Service
21

Safety Information

Before you call for service


Troubleshooting Tips

Problem
Spots and filming on glasses and flatware

Possible Causes
Extremely hard water Low inlet water temperature Overloading the dishwasher Improper loading Old or damp powder detergent Rinse agent dispenser empty

What To Do
To remove stubborn spots from glassware: 1 Remove all metal utensils from the dishwasher. 2 Do not add detergent. 3 Select the longest cycle. 4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash. 5 Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher. 6 Close the door and allow to complete the cycle. If vinegar rinse doesnt work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar. This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean. Lower the water heater temperature.

Operating Instructions

Troubleshooting Tips

Too little detergent

Cloudiness on glassware

Combination of soft water and too much detergent

Customer Service

Water temperature entering the dishwasher exceeds 150F.

22

Safety Information

Problem
Yellow or brown film on tub

Possible Causes
Tea or coffee stains

What To Do
Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water.

Operating Instructions

WARNING Before cleaning interior, wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns.
An overall yellow or brown film can be caused by iron deposits in water A special filter in the water supply line is the only way to correct this problem. Contact a water softener company. To clean the interior, apply dishwasher detergent to a damp sponge. Wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing.

Troubleshooting Tips

White film on inside surfaces

Hard water minerals

Customer Service
23

Safety Information

Before you call for service


Troubleshooting Tips

Problem
Detergent cup lid wont latch

Possible Causes
Dial is not in the OFF position Dishes are blocking the detergent cups This is normal

What To Do
Turn the Dial to OFF and slide the door latch to the left. Reposition the dishes. Steam comes through the vent by the door latch during drying and when water is being pumped out. Remove marks with a mild, abrasive cleaner.

Operating Instructions

Detergent left in dispenser cups Steam

Black or gray marks on dishes

Aluminum utensils have rubbed against dishes

Customer Service
24

Troubleshooting Tips

Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

Notes

25

Customer Service

Troubleshooting Tips

Operating Instructions

Safety Information

26

Notes

Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

27

Customer Service

Troubleshooting Tips

Operating Instructions

Safety Information

28

Notes

GE Service Protection Plus


GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus comprehensive protection on all your appliances No Matter What Brand!
Benefits Include: Backed by GE All brands covered Unlimited service calls All parts and labor costs included No out-of-pocket expenses No hidden deductibles One 800 number to call

Well Cover Any Appliance. Anywhere. Anytime. *

You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. Its that simple. Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more any brand! Plus theres no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs. Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224 for more information.
*All brands covered, up to 20 years old, in the continental U.S.

Cut here

Please place in envelope and mail to:

General Electric Company Warranty Registration Department P.O. Box 34070 Louisville, KY 40232-4070

29

Consumer Product Ownership Registration


Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

1 2 3
Complete and mail your Consumer Product Ownership Registration today. Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification. After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800-GE-CARES (800-452-2737).

Read your Owners Manual carefully. It will help you operate your new appliance properly. If you have questions, or need more information call the GE Answer Center 800.626.2000.

Model Number

Serial Number

Important: If you did not get a registration card with


your product, detach and return the form below to ensure that your product is registered.

Consumer Product Ownership Registration


Model Number Serial Number
First Name Last Name Street Address Apt. # City State
Date Placed In Use

Cut here

Mr. s

Ms. s

Mrs. s

Miss s

Zip Code Day _ _ Year

Month

Phone Number

GE Appliances
General Electric Company Louisville, Kentucky 40225

30

Safety Information

Hotpoint Dishwasher Warranty


All warranty service provided by our Factory Service Centers, or an authorized Customer Care technician. For service, call 800-GE-CARES. For The Period Of:
One Year From the date of the original purchase Ten Years (Only for models HDA2000, HDA2020, HDA2030, HDA2220, HDA3220, HDA3230, HDA3420, and HDA3430) From the date of the original purchase

We Will Replace, At No Charge To You:


Any part of the dishwasher which fails due to a defect in materials or workmanship. During this full one-year warranty, we will also provide, free of charge, all labor, and in-home service to replace the defective part. The tub or door liner, if it fails to contain water due to a defect in materials or workmanship such as cracking, chipping, peeling or rusting. During this full ten-year warranty, we will also provide, free of charge, all labor, and in-home service to replace the defective part.

Operating Instructions

What Is Not Covered:


s Service trips to your home to teach you how to use the product. s Improper installation. s Replacement of house fuses or resetting of circuit breakers. s Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. s Damage to the product caused by accident, fire, floods or acts of God. s Incidental or consequential damage to personal property caused by possible defects with this appliance. s Cleaning or servicing of the air gap device in the drain line.

Troubleshooting Tips Customer Service

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your states Attorney General. Warrantor: General Electric Company. Louisville, KY 40225

31

Safety Information

Service Telephone Numbers.


GE Answer Center 800.626.2000
The GE Answer Center is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)


Expert GE repair service is only a phone call away.

Operating Instructions

Special Needs Service 800.626.2000


TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, Braille controls for a variety of GE appliances and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Service Contracts 800-626-2224


Troubleshooting Tips
Purchase a GE service contract while your warranty is still in effect and youll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002


Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Customer Service

Service Satisfaction
If you are not satisfied with the service you receive from GE, follow these three steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details including your phone numberto: Manager, Consumer Relations, GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your problem is still not resolved, write: Major Appliance Consumer Action Program 20 North Wacker Drive, Chicago, IL 60606. 32
Printed in Louisville, KY

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