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    2.2 When and Why Use

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    Ashenafi Belete Alemayehu
    Written communication is best for: 1) Sharing simple information that requires little explanation. 2) Quick clarifications or notices that don't require discussion. 3) Stating facts without nuance. 4) Formal communication between parties where a written record is useful. Written communication is not as effective for: 1) Complex topics that require explanation or discussion. 2) Conveying emotions, tones, or important messages. 3) Potentially controversial or decision-making discussions.

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    2.2 When and Why Use

    Uploaded by

    Ashenafi Belete Alemayehu
    25 views9 pages
    Written communication is best for: 1) Sharing simple information that requires little explanation. 2) Quick clarifications or notices that don't require discussion. 3) Stating facts without nuance. 4) Formal communication between parties where a written record is useful. Written communication is not as effective for: 1) Complex topics that require explanation or discussion. 2) Conveying emotions, tones, or important messages. 3) Potentially controversial or decision-making discussions.

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    2.2 when and why use

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    Written communication is best for: 1) Sharing simple information that requires little explanation. 2) Quick clarifications or notices that don't require discussion. 3) Stating facts without nuance. 4) Formal communication between parties where a written record is useful. Written communication is not as effective for: 1) Complex topics that require explanation or discussion. 2) Conveying emotions, tones, or important messages. 3) Potentially controversial or decision-making discussions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    25 views9 pages

    2.2 When and Why Use

    Uploaded by

    Ashenafi Belete Alemayehu
    Written communication is best for: 1) Sharing simple information that requires little explanation. 2) Quick clarifications or notices that don't require discussion. 3) Stating facts without nuance. 4) Formal communication between parties where a written record is useful. Written communication is not as effective for: 1) Complex topics that require explanation or discussion. 2) Conveying emotions, tones, or important messages. 3) Potentially controversial or decision-making discussions.

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    © All Rights Reserved
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    Download as pdf or txt
    of 9

    CHAPTER II

    WRITTEN COMMUNICATION AND


    PRESENTATION
    • In today’s world of fast communication people prefer communicating via
    texts and emails, most of us would rather shoot off a written message
    than make a phone call.

    Written
    • It’s fast, efficient when used properly, and it provides a nice document trail
    Communication for our work records.
    and Presentation
    • Written communication is more important than ever, yet very few people
    know when writing is the right – or wrong – form of communication, and
    fewer still can write well. Of course, like all other communication skills,
    good writing skills can be learned.
    When and When Not to Use Written
    Communication

    1. Complexity of the topic (When to use written communication)

    • Using written communication is an excellent choice for sharing information that


    is easily organized and easily understood by the independent reader.

    • The reader can read the communication and get the message clearly without
    additional information from you or other sources.

    • Meeting notices, answers to quick questions, or quick clarifications are all easy to
    complete with written communication.
    When and When Not to Use Written
    Communication

    Complexity of the topic (When not to use written communication?)

    • There is a point at which written communication becomes inefficient for one


    of several reasons.

    • The information may be too complex to organize in a manner that will be


    intelligible to your reader without further assistance.

    • The amount of explanation required to make the information intelligible might


    be cumbersome, leading to misinterpretation or lack of understanding.
    When and When Not to Use Written
    Communication

    2. Amount of ‘Discussion’ Required (When to use written


    communication?)

    • If the topic is understandable or involved enough that there will


    need to be a long exchange of discussion.
    When and When Not to Use Written
    Communication

    Amount of ‘Discussion’ Required (When not to use written


    communication?)

    • If the topic is complex

    • The longer you allow the exchange to continue in writing, the more you are
    risking that someone will misunderstand.

    • Decision making, long, in volved explanations or conversations, or


    controversial subjects are not usually good topics for written communication.
    When and When Not to Use Written
    Communication

    3. Shades of Meaning (When to use written


    communication?)

    • Written communication is suitable to state facts as they are.


    When and When Not to Use Written
    Communication

    Shades of Meaning (When not to use written communication?)

    • The more intense the emotions around a topic or the more important the
    message is, the less likely writing will be a successful form of communicating.

    • It can be difficult to convey tone of voice, humor, sarcasm, or other shades of


    meaning in writing alone.

    • Don’t risk offending someone or causing confusion by someone not


    understanding your true meaning by trusting written communication with the
    task of conveying highly emotional or important information.
    When and When Not to Use Written
    Communication
    4. Formal Communication (When to use written communication?)

    • Written communication is still the common choice when the level of


    formality between two parties is high.

    • Written communication gives you both the information in a format


    that you can pass on as needed, and gives you both reference material
    to help you in continuing your communication.

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