Communication Skills and Personality Development 2020

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QP CODE: 20100737 Reg No : .....................

20100737
Name : .....................

BBA DEGREE (CBCS) EXAMINATION, MARCH 2020


Sixth Semester
Bachelor of Business Administration
Core Course - BA6CRT30 - COMMUNICATION SKILLS AND PERSONALITY
DEVELOPMENT
2017 Admission Onwards
F8C23443
Time: 3 Hours Maximum Mark: 80
Part A
Answer any ten questions.
Each question carries 2 marks.

1. What is personality development ?

2. What is sales presentation ?

3. What do you mean by audio visual aids?

4. What do you mean by You attitude?

5. What is messaging?

6. What is SMS?

7. List any two objectives of social media.

8. Distinguish between solicited and unsolicited application letter

9. What do you mean by exit interview?

10. What is group leadership?

11. What is extempore?

12. What is dialogue?


(10×2=20)
Part B
Answer any six questions.
Each question carries 5 marks.

13. Discuss the various strategies for making speech effective.

14. What are the boredom factors of presentation ?

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15. What are the points to be considered while writing an email messages?

16. Write a brief note on micro blogging.

17. Explain the guidelines for a good resume.

18. What points should be considered while drafting job letters?

19. Explain the features of group discussion.

20. Describe GD protocol.

21. Discuss the guidelines for GD participants.


(6×5=30)
Part C
Answer any two questions.
Each question carries 15 marks.

22. Discuss the various strategies to overcome nervousness in speech.

23. Discuss the various media and channels for brief business messages.

24. What are the points that interviewer should keep in mind while staging and conducting
interview?

25. What are the qualities of a participant that are assessed in group discussion?
(2×15=30)

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