Marketing Plan: Lezat Cola
Marketing Plan: Lezat Cola
Marketing Plan: Lezat Cola
Contents
1 Business Plan.......................................................................................................................................5
1.1
Marketing Management
Company Summary......................................................................................................................5
1.2 Company Ownership...................................................................................................................5
1.3 Start-up Summary........................................................................................................................5
1.4 Our Mission.................................................................................................................................5
1.5 Our Vision....................................................................................................................................5
1.6 Goals and Objectives...................................................................................................................5
1.7 Business Philosophy.....................................................................................................................6
1.8 Industry Situation........................................................................................................................6
1.9 Company strengths......................................................................................................................6
2 Marketing Plan....................................................................................................................................7
2.1 Situational Analysis......................................................................................................................7
2.2 Company Analysis........................................................................................................................7
2.3 Marketing Research and customer analysis.................................................................................7
Questionnaire......................................................................................................................................8
2.4 Market Demographics..............................................................................................................18
2.5 Target customer Description.....................................................................................................18
2.6 SWOT analysis............................................................................................................................18
2.6.1 STRENGTHS:.......................................................................................................................18
2.6.2 WEAKNESSES:....................................................................................................................19
2.6.3 OPPORTUNITIES:................................................................................................................19
3 Target market and Segmentation......................................................................................................19
3.1 Segmentation strategy of Lezat Cola.........................................................................................20
3.1.1 Demographic Segmentation..............................................................................................20
3.1.2
Authors
Psychographic Segmentation.............................................................................................21
Ahmad Sajjad Shabbir
4 Marketing Mix of our product...........................................................................................................21
MS (Banking & Finance)
4.1 Product......................................................................................................................................21
4.2 Price...........................................................................................................................................22
4.3 Promotion..................................................................................................................................22
2
4.4 Place..........................................................................................................................................22
5 Pricing Strategies and Programs........................................................................................................23
5.1 Which factors we used to switch the customers?.....................................................................23
5.2 How we develop pricing strategy?.............................................................................................23
5.3 How we set the price?...............................................................................................................23
5.4 How we analyze competitors Cost, price, and offers?...............................................................23
6 Creating Brand Equity........................................................................................................................24
6.1 Why launch new brand in market?............................................................................................24
6.2 How we create brand equity in market?...................................................................................24
6.3 Leveraging Secondary Association.............................................................................................24
6.4 How we decided for brand extension?......................................................................................25
7 Advertisement decisions of Lezat Cola..............................................................................................25
7.1 ADVERTISEMENT OBJECTIVE.....................................................................................................25
7.2 Setting of Advertising Budget....................................................................................................25
7.3 Advertisement Media................................................................................................................25
8 Financials...........................................................................................................................................26
8.1 Advertisement Budget...............................................................................................................26
8.2 ROI on Advertizing Budget.........................................................................................................27
8.3 Monthly Sale forecast for TWO years........................................................................................28
8.4 Pro Forma Income Statement....................................................................................................29
9 Bibliography.......................................................................................................................................30
3
Table of Figures
Figure 1: Porter 5 Forces.............................................................................................................................8
Figure 2: Customer- Base Brand equity.....................................................................................................26
Figure 3: Advertisement Budget................................................................................................................28
Figure 4: 24 Months sale forcast...............................................................................................................30
4
Acknowledgment
At the very outset we would like to thank in our own humble way the Almighty Allah for giving
us the resources, the comprehension and the strength for completing this task.
We are also indebted to our supervisor Mr. Khalil Ahmad Arbi for his guidance and
supervision, which has played a vital role in the completion of this project.
In addition we are thankful to our families who have been supportive during our MSBF work.
We are extremely grateful to our parents who always wanted the best for us and encouraged
us to carry on.
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Executive Summary
Lezat cola (PVT) limited will sell soft drinks (Lezat cola, Lezat Lemon, Lezat Orange and Lezat
Diet) as its primary products in addition to Juices for 10 different flavors.
Lezat (PVT) Limited has been around for many years, beginning with the business of Rice
production then enters in biscuits, and now planning to enter in soft drink business with a name
Lezat Cola (PVT) Limited
Because Lezat (PVT) Limited has already delivering value added products in Rice, and Biscuits
to its valued customers so we are sure that due to delivering valued and quality products with an
excellent customer care Lezat cola will get a good market share and develop taste in his
customers very quickly.
1 Business Plan
1.1 Company Summary
Lezat cola will be known for selling Soft drinks with 4 different flavored syrups to children and
other all age people in Pakistan
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1.7 Business Philosophy
Price sensitivity is the main concern for all people living in the world . Our business Philosophy is to
delivering best quality and uniqueness to our customers by spending fewer prices as other
companies providing same products in market. In other words we want to be a low cost leader in
the carbonated drinks industry.
In Pakistan there are currently six players in the soft drinks industry including Coke and Pepsi as
market leaders. Since the population of Pakistan is growing at the rate of 1.70 % annually it is
giving us opportunities to capture market share for our drink based on day to day increase in
population and demand as well as. Moreover, based on porter five forces there is intense
competition in the soft drinks industry, bargaining power of supplier is low, bargaining power of
customer is high, threat of new entrant is high, and also bargaining power of substitutes is high
as well as.
Figure 1: Porter 5 Forces
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2 Marketing Plan
2.1 Situational Analysis
Our company is new to market; we are new into soft drink industry. We are committed to make a
difference in the soft drink industry of Pakistan with our unique products with high quality,
healthy ingredients, competitive price and ease of availability
We are going to promote our existing and experienced manager to top level position based on
succession planning that increases employee loyalty and decrease turn over rate. We want to
assure employees that are the valuable assets and owners of this company through empowerment
and unique organizational culture that will create competitive advantage for our company in the
long run.
We will supply our product to major retailers, wholesalers and distributors who will distribute
our product to the end consumers.
In today’s society, people are looking to lead better, healthier lives, Lezat cola seeing this trend
will produce, diet drinks that have the same great taste as their regular drinks while still being
low fat or low calorie drinks, such as diet Lezat cola, or Diet Lezat Lemon .
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Questionnaire
Current Facilities & Preferences
Yes
No
Yes 67
NO 33
Objective
Our objective of this question is to determine the target areas. Where the people use soft drinks
more frequently
Likeness
NO, 33%
YES
NO
, YES,
67%
Findings
The research finding are shows 67% people use soft drink in the residential areas & 33% people
are those who use soft drinks in public areas.
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2. Which company soft-Drink services do you use (if any)?
a) Coca Cola
b) Pepsi
c) Amrat Cola
d) Others__________
Coca
Cola 48
Pepsi 27
Amrat 10
Others 15
Objective
Findings
The research shows that 48% people use Coca Cola, 27% people use Pepsi, 10% people use
Amrat cola, & 15% people use other brands.
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3. What size of soft-Drink do you prefer?
a) 250ml
b) 330ml
c) 400ml
d) 500ml
40% 250ml
10% 330ml
30% 400ml
20% 500ml
Objective
Preference
20%
250ml
330ml 40%
400ml
500ml
30%
10%
Findings
The research shows that 40% people use 250ml RGB (REGULAR GLASS BOTTLE) bottle,
10% people use 330ml Can, 30% people use 400ml bottle, & 30% people use 500ml pet.
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4. What time of day do you use soft-drink?
a) Before 11am
b) Between 11am and 2pm
c) Between 2pm and 6pm
d) Between 6pm and 10pm
e) After 10pm
Objective
The objective of this question is that we want to check how many people use soft drinks in
morning, afternoon, evening, & night.
Findings
The findings shows that 20% people use soft drinks in morning, 40% people use in after noon in
lunch time, 10% people use before evening, 10% people use in night, & 20% people use in late
night.
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a) Daily
b) Once in a week
c) Twice in a week
d) Once in a month
e) Once in a year
46% Daily
Objective
The objective is that we want to check that how many people use daily, weekly, twice in a week,
& monthly.
Findings
The result shows that 46% people use soft drink on daily bases, 27% are use once in a week,
12.3% people use twice in a week, 9.5% people use once in a month & 5.2% people use once in
a year.
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a) Less than Rs.10/-
b) Between Rs.10 – Rs.13/-
c) Between Rs.13 – Rs.15/-
d) Over Rs.15/-
6% Over Rs.15/-
Objective
Findings
The research shows that 33% people want to spent less than Rs.10/-, 41% people want to spent
B/W Rs.10 to Rs.13/- , 20% people want to spent Rs.13 to rs.15/- & 6% people want spent more
than rs.15/-.
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Yes
No
Some times
39 Yes
47 No
14 Some Times
Objective
The purpose is that how many people use new company soft drinks. This helps us to launch our
products.
Findings
The results shows that 39% people want to use new company soft drinks, 47% people does not
want to use & 14% people sometimes want to use new company soft drinks.
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8. How far do you live from the stall?
Objective
The purpose of this question is that we want to check the availability of soft drink. How far the
drinks are available from consumer. Purpose is that we available our product on door step of
consumer.
Findings
The result shows that 51% people live less than half mile of stores, 33% people live half to two
miles of stores, & 16% people live over two miles.
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a) Every day
b) Twice a week
c) Once a week
d) Once a month
47 Every day
22 Twice a week
17 Once a week
14 Once a month
Objective
The objective is that we want to check how many people go on stores for shopping daily bases.
50
45
40
35 Pass From Stall
30
25
20
15
Every day 10
Twice a week 5
Once a week 0
Once a month
Findings
The result shows that 47% people go on store for daily bases, 22% people go twice in a week, &
17% people go once in a week, & 14% people go once in a month.
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a) Up to 18
b) Between 18 and 30
c) Between 30 and 50
d) Over 50
41 Up to 18
Between 18 &
34 30
Between 30 &
18 50
7 Over 50
Objective
The objective of this question is that we want to check the age groups that are most likely to use
the soft drink.
Age Group
45
40
35
Age Group
30
25
20
15
Up to 18 10
Between 18 & 30 5
Between 18 & 50 0
Over 50
Findings
The result shows 41% of users are teen agers, 34% people are B/W 18 to 30 years old, 18%
peoples are 30 to 50 years old, & 7% peoples are over 50 years.
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2.4 Market Demographics
2.6.1 STRENGTHS:
Our major strength consists of the followings.
R&D
Unique organizational culture
Loyal and committed employees
Cross functional teams
Healthy ingredients of our drink
Higher level of customer service
Efficient distribution network
Affordable price for customers
2.6.2 WEAKNESSES:
Our major weaknesses are given as below.
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Weak financial position
New to market
Deficiency in public relations
Lack of experience in soft drink industry
Low awareness of our brand in market
2.6.3 OPPORTUNITIES:
Our major opportunities are as given below.
Target market and segmentation is very important and crucial for a success of a new product or
company if the target market or segmentation is wrong the company can be bankrupt, and if it
makes a good segmentation and target market it can be a market leader.
After evaluating different segments, the company must now decide which and how many
segments it will target, because buyers have unique needs and wants, a seller could potentially
view each buyer as a separate target market. Ideally, then, a seller might design a separate
marketing program for each buyer. There are three types of market segments.
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which we can say that the Lezat cola will segments its products and then targets the customers
somehow. These factors are as follows.
Lezat segments more in urban and suburban areas as compare to rural. 35 % population resides
in urban areas and 65% population lives in rural areas in Pakistan. Lezat Cola is focusing on
urban areas as people there are more inclined towards such beverage while people in rural areas
are more inclined drinking lassi and desi drinks.
AGE
Due to globalization, latest technology, and changes in both social and demographics people life
style and behavior has totally changed we are considering all these changes to capture this
potential.
Pakistan is considered to have a more young population i.e. average age of Pakistani population
is less than 50 years. Thus targeting young generation can be a beneficial marketing strategy for
soft drink companies. In fact this is the case, all the major brands like Coca Cola, Pepsi, and
Gourmet mainly target younger generation in Pakistan. Our strategy would be to target both
young and older customer as well as to capture good market share in start and in the longrun.
GENDER
Lezat cola will target both genders with its wide variety of drinks. This market is relatively large
and is open to both genders, thereby allowing greater product line and brand extension.
FAMILY TYPE
Pakistan is a country where majority of the people are living as a joint family. Lezat cola will
introduce its economy pack, and that’s how they focus family and groups.
INCOME
Price of our drink is very competitive and affordable by any customer regardless upper middle
class, middle class and lower middle class. We use economics of scale in our packing and
bottling to serve different segments needs and wants.
Lezat Cola will segment different income levels by packaging. Like for small income people it
has small returnable glass bottle, for middle people it has non returnable bottle and for higher
income people it has coke tin.
LEVEL OF EDUCATION
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Every company has to make promotional strategies keeping in view the customer level and also
responding to competitors promotional strategies to survive and stay in the business. If the
percentage of education is high in a country then through advertisements people can be made
well aware of their product and can convey their message easily. Promotion and education has a
direct relationship.
4.1 Product
The brand name of our product is Lezat Cola which is an Indonesian word meaning pleasant taste. Surely
that will create good perception in the mind of the customer and emotional appeal for our drink.
4.2 Price
Competitive Price:
We will charge competitive price for our product.
List price:
Price of our product is Rs.11.99/- per bottle.
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Discount:
We will provide discount as per market conditions.
Allowance:
We provide allowances to our retail & wholesaler customers.
4.3 Promotion
GETTING SHELVES
We will pay shelve placement fees to big departmental stores and display our products in those shelves in
that style which show our product clearer and more attractive for the consumers.
4.4 Place
Our main office will be located in Lahore from where we will sale our product in general
market. In these market includes super stores, wholesalers, cash N carries, super market, &
departmental stores. We will cover these places through advertisement e.g. print media &
electronic media.
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5.2 How we develop pricing strategy?
Since we are charging competitive price we will include all of our direct & indirect expenses,
taxes, premium, salaries & wages and all others miscellaneous expenses. These are all the factors
which help us to determine the price.
Method: After evaluate the competitor price. Calculate our price we use this method
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signage, & flags on shop, which identify that Lezat cola is a brand. Moreover, we will follow
consumer brand equity model to attain brand loyalty for our product.
Figure 2: Customer- Base Brand equity
500ml
1.5ml
2.25ml
7 Advertisement decisions of Lezat Cola
The field of advertisement is one area where Lezat Cola will always emphasize.
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7.2 Setting of Advertising Budget
We have to spend more in start but later Lezat cola sets its advertisement budget on the basis of
competitor based budgeting. Major competitor of Lezat Cola is gourmet and as Lezat realizes
that gourmet has increased its advertising budget, straight away Lezat cola will plan to do the
same so that they can compete in advertising department as well.
8 Financials
8.1 Advertisement Budget
We will spend 20 Million each year on our advertisement. We will spend major portion of our
advertisement budget in the Months of March, April, May, June, July, August and September.
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Sports Sponsors 4 Million 20%
Awareness through Morning Shows 1 Million 5%
BudgetAdvertisement
Sport Sponsors
20%
TV Adds
40%
awareness through Morning shows
5%
on Advertizing Budget
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8.3 Monthly Sale forecast for TWO years
2011
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Totals
Product Name Pure Cola
Units 100,000 100,000 100,000 100,000 520,000 800,000 850,000 700,000 500,000 510,000 420,000 300,000 5,000,000
Selling Price 12 12 12 12 12 12 12 12 12 12 12 12
Total Sales 1,200,000 1,200,000 1,200,000 1,200,000 6,240,000 9,600,000 10,200,000 8,400,000 6,000,000 6,120,000 5,040,000 3,600,000 60,000,000
% of Total 2.00% 2.00% 2.00% 2.00% 10.40% 16.00% 17.00% 14.00% 10.00% 10.20% 8.40% 6.00% 100.00%
2012
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Totals
Units 350,000 400,000 500,000 600,000 700,000 800,000 950,000 700,000 558,000 590,000 486,000 450,000 7,084,000
Selling Price 12 12 12 12 12 12 12 12 12 12 12 12
Total Sales 4,200,000 4,800,000 6,000,000 7,200,000 8,400,000 9,600,000 11,400,000 8,400,000 6,696,000 7,080,000 5,832,000 5,400,000 85,008,000
% of Total 4.94% 5.65% 7.06% 8.47% 9.88% 11.29% 13.41% 9.88% 7.88% 8.33% 6.86% 6.35% 100.00%
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8.4 Pro Forma Income Statement
COST OF SALES
Inventory $20,000,000 33% $5,000,000 6%
Plus goods purchased / manufactured 5,000,000 8% 25,000,000 29%
Total Goods Available $25,000,000 42% $30,000,000 35%
Less ending inventory 5,000,000 8% 5,000,000 6%
Total Cost of Goods Sold $20,000,000 33% $25,000,000 29%
Gross Profit (Loss) $40,000,000 67% $60,000,000 71%
OPERATING EXPENSES
Selling
Salaries and wages $2,000,000 3% $4,000,000 5%
Commissions 500,000 1% 1,000,000 1%
Advertising 10,000,000 17% 15,000,000 18%
Depreciation 1,000,000 2% 1,000,000 1%
Other 500,000 1% 800,000 1%
Total Selling Expenses $14,000,000 23% $21,800,000 26%
General/Administrative
Salaries and wages $1,000,000 2% $1,000,000 1%
Employee benefits 100,000 0% 100,000 0%
Payroll taxes 50,000 0% 50,000 0%
Insurance 200,000 0% 200,000 0%
Rent 0 0% 0 0%
Utilities 1,000,000 2% 1,000,000 1%
Depreciation & amortization 0 0% 0 0%
Office supplies 200,000 0% 250,000 0%
Travel & entertainment 0 0% 4 0%
Postage 50,000 0% 70,000 0%
Equipment maintenance & rental 100,000 0% 120,000 0%
Interest 0 0% 0 0%
Furniture & equipment 0 0% 0 0%
Total General/Administrative Expenses $2,700,000 5% $2,790,004 3%
Total Operating Expenses $16,700,000 28% $24,590,004 29%
Net Income Before Taxes $23,300,000 39% $35,409,996 42%
Taxes on income 5,126,000 9% 5,592,000 7%
Net Income After Taxes $18,174,000 30% $29,817,996 35%
Extraordinary gain or loss $0 0% $0 0%
Income tax on extraordinary gain 0 0% 0 0%
NET INCOME (LOSS) $18,174,000 30% $29,817,996 35%
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9 Bibliography
http://www.census.gov.pk/. (2009). Population census of Pakistan. Retrieved April Mondday, 2011, from
http://www.census.gov.pk/
http://www.jaxworks.com. (2010, April Monday). Small Business Spread sheet Factory . Retrieved April
Tuesday, 2011, from Jax Works Small Business Spread sheet Factory: http://www.jaxworks.com
LIMITED, P. B. (n.d.).
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