Tcos - 2004
Tcos - 2004
Tcos - 2004
DISCOM
Second Edition
i
INDEX
General
1. Short title and commencement 1
2. Definitions 1
Part-I
Terms and conditions for Supply of Electricity
iii
(D) Annual review of security amount 20
(E) Additional security 21
(F) Adjustment of excess security 21
17. Security for electric meter 21
18. Payment of interest on security 21
19. Failure to pay security 22
20. Supply through pre-paid meter 22
21. Refund of security 22
22. Transfer of security 22
23. Exemption from payment of security 22
24. Security on reconnection 23
25. Supply through meters 23
26. Reading of meters 23
27. Assessment in case of stopped or lost or stolen or
burnt meter 23
28. Defective meters 24
29. Testing fee for meter etc. 25
30. Replacement of meter 25
31. Check meters 26
32. Lost meter 26
33. Electricity Charges and prices 26
34. Recovery of charges for supply 26
35. Use of Energy Efficient Devices 27
36. Payment of bills 27
37. Inaccessibility of meter 30
38. Delayed payment surcharge 30
39. Increase, decrease and alteration of load/ demand 30
(A) Genera 30l
(B) Increase in load / demand 32
(C) Decrease in load / demand 32
(D) Alteration 33
40. Shifting of connections and lines 33
(A) General terms & conditions
(except agriculture category) 33
(B) Agriculture category 33
41. Laying of separate feeder 34
42. Transfer of connection and change of name 34
43. Power of Nigam to enter premises 35
44. Resale of energy 36
45. Restriction on use of supply 36
46. Disconnection of supply 38
47. Reconnection of disconnected supply 39
48. Tampering, distress or damage to electric plant etc. 40
(A) Measures to control Theft 40
49. Recovery of old dues 55
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50. Redressal of grievance 55
51. Forum for redressal of grievance 56
52. Ombudsman 61
53. Temporary supply 61
54. Parallel operation of generating set 62
55. Consumer's Switchgear, installation and apparatus 63
(A) General 63
(B) Consumer's installation for LT supply 66
(C) Consumer's installation for HT /EHT supply 66
(D) Harmonic voltage distortion 67
(E) Agriculture pumping load 68
56. Nigam's mains & apparatus 68
57. Installation & testing 69
58. Standards of Performance 70
59. Consumer Charter 70
60. Distribution Code 71
61. Metering Regulation,2007 71
62. Interpretation 71
63. Removal of Difficulty 71
Part – II
SCALE OF MISCELLANEOUS CHARGES
1. Application fee 72
(1) For LT supply 72
(2) For HT supply 72
Part-III
Special Provisions for Agriculture Consumers(Agriculture Policy)
ANNEXURES
vi
PREAMBLE
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JAIPUR VIDYUT VITRAN NIGAM LIMITED
General
(2) This shall come into force with effect from 13th August 2004 and as
amended from time to time.
2. Definitions
In this code unless the context otherwise requires;
1
State Government under section 127 of the Act.
(D) “Authorized Officer” means an officer so designated by the
State Government under section 135 of the Act.
(4) “Connected load” shall mean the sum of rated capacities of all the
energy consuming devices on the consumer's premises, which can be
operated simultaneously. For the purpose of levy of any charges under
this document or Tariff as also for deciding the supply voltage, the
connected load in case of an LT consumer, shall be determined as
prescribed in application itself (Annex –1).
(5) “Contract Demand” shall mean the demand in KVA applied for by the
applicant and agreed by the Nigam.
(6) "Installation" shall mean the whole of the electric wires, fittings,
motors and apparatus erected and wired by or on behalf of the
consumer, on his premises.
(8) “Nigam” shall mean the "JAIPUR Vidyut Vitran Nigam Ltd., JAIPUR"
or its representative.
(10) “Power Factor” shall mean the monthly average power factor
determined as the ratio of total Watt Hours to corresponding Volt
Ampere Hours.
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(11) "Rules " shall mean the "Indian Electricity Rules, 1956 till any
regulations are framed under provisions of Section 53 of the Act and
thereafter such regulations.
(12) Words or expressions occurring in this document and not defined
herein shall have the same meaning as assigned to them under RERC
(Metering) Regulations, 2007 & the Electricity Act-03 in that order.
Part-I
1. System of supply
(1) The declared voltage of alternating current (AC) supplied by the Nigam
is as follows:
(3) The voltage and frequency shall have permissible variations as per the
Rules.
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2.Category of consumer and character of service
The character of service for various categories of consumers shall be as under
iii) Contract/ actual demand more than 50 kVA iii) HT 11kV or 33 kV whichever is
feasible
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Note : (i) If any existing connection is at variance from table above it shall be
changed at consumer's request. However, if a consumer availing LT supply but
falling in the category of HT supply or an HT consumer but falling in EHT
category, does not tender request, the Nigam may change the character of
service wherever feasible after serving a notice of not less than 60 days to the
consumer to provide transformer sub-station and allied accessories for taking
supply at prescribed voltage, at his cost, failing which the Nigam itself may
install transformer at the premises of the consumer and charge the transformer
rent as per item4(2) of Part-II.
(iii) The consumer, under Large Industrial Service, having connected load
above 150 HP (112 KW), may keep his contract demand, even below 125 KVA.
Similarly, other categories of consumers having HT supply, may keep their
contract demand even below 50 KVA.
(iv) The Nigam may allow supply to a consumer at a voltage level one stage
higher or lower in exceptional circumstances.
3. Point of supply
Unless otherwise mutually agreed to, between the consumer and the Nigam,
the point of supply shall be at outgoing terminals of the
a) Meter in case of an LT consumer, and
b) Switchgear that may be installed in consumer's premises,
irrespective of point of metering; in case of an HT or EHT consumer.
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residing in the housing unit, sold or leased by such Housing
Society, to demand electricity supply directly from the licensee
of the area.
(b) a Person (Employer) for making electricity available to his
employees residing in the same premises.
(3) The terms and conditions for a single point supply under sub-clause (2)
above shall be as under:
(i) The Housing Society/Employer shall not charge for electricity
supply to the society members/ employees, more than the
charges as specified in Part-II
(ii) The Housing Society/Employer shall not charge more than the
electricity tariff determined by the Commission for residential
consumers located in the supply area of the Nigam, where
such Housing Society/premises is located.
(iii) The members/ employees of a housing society /Employer will
have the rights and obligations of an 'applicant' under these
terms and conditions. Simultaneously, such Housing
Society/Employer will also have the rights and obligations of a
'licensee' under these terms & conditions for supply of
electricity to its members/ employees.
(iv) The Housing Society/Employer shall apply for the entire
connected load / contract demand of the colony and its
additions from time to time.
(v) All individual connections shall be metered.
(vi) Electricity supply by the Nigam to the Housing Society
/Employer shall be governed by the terms & conditions for the
supply of electricity prescribed by the Nigam for the
consumers, based on electricity supply code & connected
matters Regulations issued by the Commission.
(vii) The distribution system of the Housing Society/Employer
along with the electrical installations of individuals shall confirm
to the safety requirements of the Act, and all rules and codes
made there under. The electrical installation shall be wired as
provided in the Rules/regulations and shall be tested before
connection through single point supply.
(viii) The Housing Society/Employer will publish the detailed terms
& conditions for the supply of electricity to its members/
employees with prior approval. The terms and conditions as
may be framed by the Housing Society/Employer shall not be
inconsistent with these terms & conditions and should not be
less beneficial to the members.
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(4) The application for a new regular or temporary connection shall be in
Annex.-4.
(5) The applicant shall deposit along with his application an application fee
and where he requires the Nigam to provide electric line and electric
plant, he shall also deposit expenses as per item2 of Part –II for
providing such electrical line or electrical plant to be used by the Nigam
for giving such supply. Where the applicant himself provides electric
line and plant, he shall deposit only 15% of such expenses as
supervision charges with his application towards electric line and
electric plant.
(6) The applicant shall also deposit the amount of security as specified in
Part-II along with his application
(a) In respect of electricity supplied,
(b) In respect of electric meter, when provided by the Nigam,
enters into an agreement for safe custody & rent thereof;
the LT applicant will deposit the specified security amount with
the application while the HT applicant will deposit the security
amount with the demand notice without affecting the priority for
releasing the connection.
(9) The application form shall be supplied free of cost by the Nigam or can
be down loaded from the website of the Nigam (www.jaipurdiscom.in)
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duly endorsed as under and signed, shall be attached with the
application form:
'This stamp paper is attached with the application form for an electric
connection in the _________________ _____category, in the name of
Shri/Smt./ M/S ___________________________________________
s/o / D/o / w/o / Shri __________________________________
resident of ____________ towards payment of stamp duty.'
5. Withdrawal of application:
(1) If a person, after applying for supply of electricity withdraws his
application or refuses to take supply, the amount of application fee shall
be forfeited but the amount of security shall be refunded whereas the
amount deposited, if any, by the applicant towards the line and plant
cost shall also be refunded as under :
i. In case the execution of work has not Full amount
commenced by the Nigam by that time
ii. Otherwise 50% amount
6. Service of notice
(1) Any notice by the Nigam to the consumer shall be deemed to be duly
given, if served in writing, addressed to the consumer delivered by
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hand or pasted at his premises or sent by registered post, to the
address specified in the consumer's application or as subsequently
notified to the Nigam.
(2) Any notice by the consumer to the Nigam shall be deemed to be duly
given if served in writing addressed to the Nigam, and delivered by
hand at or sent by registered post, to the concerned sub divisional office
of the Nigam.
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3) The Laying of overhead HT line from the nearest existing mains to the
Building Complex/Large Building shall be under taken as a deposit
work by Nigam at consumer's cost.
4) The capacity of HT cable/overhead line, distribution transformer & the
LT cable connecting the transformer to the meter cubical etc. shall be
designed for 30% higher demand than the designed maximum
demand.
NOTE:
i. For the purpose of arriving at the voltage of supply to Building
Complex/Large Buildings, the designed maximum demand shall
be considered.
ii. Above provisions are not applicable for electrification of colonies.
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transformer is neither available within the Building Complex/Large
Building nor outside the premises and augmentation of transformer is
required, then the Nigam may charge estimated cost plus 50% of cost
of additional transformer capacity required for catering the
demand/load of the Building Complex/Large Building, as onetime
payment towards its installation and maintenance.
(10) In case of such areas as mentioned in sub clause (9) above, if service
line has been provided up to the consumers' installation by the agency
which has electrified the area, only 15 %of the expenses for providing
electric line, plant, distribution mains and service line etc. as per item 2
of part -II shall be payable to the Nigam towards supervision charges.
In case service line is to be provided by the Nigam, only 25% of
expenses for providing electric line, plant, distribution mains and
service line etc as per item 2 of part -II shall be payable to the Nigam.
(11) The work of laying of main feeder line(s) i.e.132/33/11 KV lines (s) upto
RIICO industrial areas and associated sub-station(s) required for the
existing and new industrial areas, if any, for meeting the load
requirements will be undertaken by Nigam, out of its own budget.
Thereafter, cost of all sub transmission and distribution lines required to
be laid inside the industrial area will be borne by RIICO while the cost of
associated sub-station will be borne by Nigam. The electrification
schemes are required to be prepared in consultation with the
Superintending Engineer (O&M) of Nigam.
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(12) The execution of basic infrastructure development work in new industrial
areas would either be carried out by Nigam as deposit work or by RIICO
and will be handed-over to Nigam after completion. However, if the
execution of above work is taken by RIICO, supervision charges @15%
of cost of work as per item 2 of part-II shall be paid by RIICO to Nigam.
(13) The demand notice would be prepared under two categories. Part (A)
would consist the cost of extension of sub transmission/distribution
lines required to be laid on public roads up to the premises of the
consumer and Part (B) would consist of the cost of service line in side
the consumer's premises and security deposit etc. Copy of such
demand notice will be sent both to the consumer as well as to the
concerned office of RIICO. RIICO will arrange to deposit Part-A portion
of the cost of demand note, while the consumer will deposit Part-B
portion of the cost of the demand note.
8. Release of connection
(A) Supply where no extension of distribution mains is
required
(1) Where no extension of distribution mains or commissioning of new sub-
stations or augmentation of transformer is involved, the Nigam shall
inspect the applicant's installation and release connection within one
month of the receipt of completed application as mentioned in clause 4.
Explanation
(i) If LT supply of electricity can be provided to a premises by existing
service line or by laying service line up to 50 meters, from an existing
overhead line or underground cable where a cable box, junction box,
pillar box etc. has been provided, the distribution mains shall be
deemed to require no extension.
(ii) In case of HT supply of electricity to a premises, the distribution system
shall be deemed to require augmentation and procedure laid down in
clauses (B) & (C) hereunder shall be followed.
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(i) 11/0.4 KV S/S 30 days
(ii) 33/11KV S/S 120 days
(iii) Extension of bay at 33/11KV S/S 30 days
(iv) 132/33/1 1KV S/S 12 months
(v) Extension of bay at 132 KV S/S 45 days
(10) The Nigam may require the applicant to deposit the additional sum within
a period of one month or such extended period as the Nigam may allow.
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(D) Supply in localities where no provision for supply
exists.
(12) In case where supply of electricity is sought in a village, hamlet or
area wherein no provision for supply of electricity exists, the Nigam
shall take up the electrification of such locality as per investment plan
approved by the Commission. Once electrification of such locality is
completed; supply shall be provided to the applicant in accordance
with the provisions of sub-clauses (A) to (C) above as may be
applicable to him.
(14) The Nigam shall provide supply of electricity within fifteen days of
intimation given by the applicant regarding completion of work relating
to electric line or electric plant, subject to provisions of sub-clause (A)
to (D).
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(G) Extension of lines beyond RIICO Industrial Areas
(16) The extension of LT line beyond industrial area shall not be made but in
case any industrial connection adjacent to industrial area if technically
feasible from the existing line the same can be released by cable
service line only limited to 30 Meter length.
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11. Release of more than one Industrial/Non-domestic
connections in the same premises
(1) More than one industrial/non-domestic connection in the same premises
and in the same name shall not be allowed. Two Connections in a premise
can only be allowed if these are physically & electrically separated.
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(6) Where an existing consumer requests for clubbing of connections, the
security as already available with the Nigam, in different connections
may be adjusted against the newly clubbed account.
(2) If after serving of notice the applicant fails to take supply of electricity,
the Nigam may recover fixed charges determined by the Commission
for his category of consumers for completed months after expiry of
notice till the applicant takes supply. However, such recovery shall be
restricted to a maximum of 12 months.
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14. Agreement and agreement-period
(1) An Industrial consumer having connected load above 150 HP (112 kW)
or contract demand above 125 KVA, shall be required to execute an
agreement with the Nigam as per Annex.-5 on a non judicial stamp
paper, of value as prescribed by the Government of Rajasthan
(presently Rs. 10/-). Other consumers shall not be required to execute
such agreement and the application in form(Annex.-4) itself, shall
form the agreement. The date of release of connection shall be the date
of commencement of agreement, in both the cases. Minimum period for
such agreement will be one year.
(2) Either party may terminate the agreement for supply of electricity by
giving one-month notice to other party. The agreement shall not be
terminated before the expiry of initial agreement period of one year
including notice period of one month barring exceptions.
(4) Without previous consent of the Nigam, the consumer shall neither,
assign, transfer or part with the benefit of his agreement with the Nigam
nor shall the consumer in any manner part with or create any partial or
separate interest thereunder.
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15. Relaxation in time specified
The time specified in clause 8 for the Nigam for completing certain
activities may stand relaxed if the Nigam is prevented to perform its
functions by reasons beyond its control like earthquake, flood, cyclone,
storms etc. or by any Act of law.
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billing months of May to April of preceding twelve months,
instead of considering consumption months of March to
February i.e. billing months of April to March.
21
19. Failure to pay security
The Nigam may, if it thinks fit, refuse to give supply of electricity to a
person who fails to give security or discontinue supply of electricity to a
person who fails to give additional security under clause 16 for the
period during which such failure continues.
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undertakings & local bodies shall deposit the Security amount.
24. Security on reconnection
In case of reconnection, the amount of security shall be as for a new
connection or the amount of security at the time of disconnection,
whichever is higher. If however, the connection is reconnected in the
next financial year after review of security and the same has become
due, then the amount of security shall be as per reviewed amount or for
a new connection whichever is higher.
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without a meter, shall be calculated as follows:
(i) All consumers except seasonal industrial and
agricultural consumers.
The consumption of electricity shall be assumed as the same
as recorded by correct meter for the corresponding period of
the previous year or the average consumption of the previous
six months, whichever is higher.
(ii) Seasonal industrial consumers.
The consumption of electricity shall be assumed as the same
as recorded by correct meter for the corresponding period of
preceding season or off-season as the case may be.
(iii) Agriculture consumers.
The consumption of electricity shall be assumed on connected
load basis with 100% load factor as follows:
Provided that till Tariffs for Supply of Electricity, specifies flat rate tariff
for agricultural consumers, the electricity consumption shall be charged
at the rates applicable to the corresponding flat rate agricultural
consumers.
(iv) Temporary connection :
In case of Temporary connections the consumption of
electricity shall be assessed by considering 100% load factor
and 12 hrs. use per day, unless it is for a continuous process
where it shall be 24 hours use per day.
(2) In case of (i) & (ii) of sub-clause (1) if there is no previous period,
fixed charges amount for the consumer category may be recovered
except in case of HT connection where after installation of correct
meter, the assessment shall be reviewed on the basis of average
consumption of succeeding six months period and charged
accordingly.
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properly, a notice can be given to the other party. The accuracy of the
meter shall be tested by the Nigam on site or in its testing laboratory. In
case the consumer so desires, he may get the testing done at
laboratories designated for the purpose by the commission.
(2) Where meter is to be removed for testing, joint inspection report shall be
prepared at site and shall be got signed by consumer or his
representative. Meter shall be wrapped with cloth and properly sealed
with sealing material in presence of consumer or his representative.
(3) Where trivector meter or Whole Current meter ceases to display the
readings, in that case, the testing shall include reading of the meter also.
The testing for finding the reading and load survey report shall be
arranged at manufacturer's works.
(4) In the event of the meter being found inaccurate, the consumption
assessment be intimated to the consumer within 6 months of the
removal of meter for testing and the excess amount recovered from the
consumer be adjusted in the subsequent two bills. Where additional
amount is to be recovered from the consumer, it may also be recovered
in the subsequent two bills.
(5) The excess or short amount under sub clause (4) may be adjusted or
recovered as the case may be for the period from the last meter testing
till the date of meter being removed for testing is replaced but in any
case not exceeding six months.
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shall be allowed from third monthly bill in case of monthly/fortnightly
billing and second bill in case of bimonthly billing after such detection till
the meter is replaced.
31. Check Meters
If the main meter stops working and the check meter, wherever
provided by the Nigam, is functioning, notwithstanding anything
contained in clause 27, the consumer shall pay the electricity charges
on the basis of the check meter.
(2) The bill shall contain important information relevant to that category of
consumers and its type of metering (Whole current meter, CT- operated
meter, Trivector meter etc.) interalia, the following:
a) Category of consumers in clear terms, such as domestic (rural)
domestic (urban), non domestic, public street light, agriculture
(metered supply/ flat rate) agriculture other than 24 hours
supply, farm-house, agriculture 24 hours supply, Small,
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Medium & large industries, mixed load, PHED, traction etc;
b) Date of meter reading.
c) Previous meter reading.
d) Present meter reading.
e) Date of issue of Bill.
f) Due date of payment.
g) Fixed charges.
h) Energy charges.
i) Delayed payment surcharge. Late payment surcharge.
j) Other charges.
k) Amount of Electricity Duty
l) Rentals etc.
m) Amount of security
1. towards electricity
2. towards meter
n) Full address and telephone numbers of the concerned AEN
o) Full address and telephone numbers of complaint center and
forum for redressal of grievances.
(3) The bills may be sent by the Nigam by hand or by post or by fax or e-mail
and the date of issue of bills for different regions shall be widely
publicized by the Nigam for the information of consumers.
(2) In case the payable amount of the energy bill exceeds Rs.20,000/-, the
payment shall have to be made through crossed Demand Draft or
Banker's cheque or pay order or cheque only as per the requirement of
section 40 (A) (3) of the Income Tax Act-1956.
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(3) As per billing cycle if payment is required to be made fortnightly, then
two bills would be issued to the consumer. One bill would be for
consumption made during the first fortnight of the month of issue of bill,
which would be on provisional basis equal to half of the previous
month's consumption, issued on or after 15th day of the month and its
payment shall fall 15 days from the date of issue of the bill. Second bill
would be issued on the basis of recorded consumption of the preceding
month minus the payment made towards first bill. Second bill would be
payable within 15 days from the date of its issue.
(4) Any tax, duty or other levy under any law payable in addition to charges
for electricity supplied, shall be payable by the consumer.
(6) A consumer must present his bill at the time of payment, without which
the payment will not be accepted. If the consumer has lost the bill or
otherwise requires a duplicate copy, a duplicate copy of the bill shall be
supplied to him within three working days of receipt of his application in
writing to that effect, on payment of charges as per item 14 of Part -II.
(7) Any payment made by the consumer shall be adjusted in the following
order of priority:
a. Arrear amount of Electricity Duty
b. Arrear amount of Nigam's dues
c. Amount of Late Payment Surcharge (LPS) / Delayed Payment
Surcharge (DPS)
d. Electricity Duty on current bill,
e. Principal amount of Nigam's dues on current bill,
If a consumer has been served with a notice along with bill for
disconnection of supply due to non-payment of arrears shown in the
bills and he offers to pay only the arrears shown in the bill within the
notice period to save disconnection, the same shall be received as part
payment and adjusted towards arrears.
(8) In the event of any dispute or difference as to the correctness of any bill
or bills presented under the terms, hereof, the consumer shall never-
the-less pay such bill or bills, within aforesaid period of 15 days. Any
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adjustments necessary due to incorrectness in such bill or bills shall be
made by the Nigam in the next ensuing bill after the settlement of the
said dispute or difference except when there is prima-facie evidence of
glaring mistake in which case the bill shall be corrected without delay.
(9) If a consumer under any category voluntarily deposits the average
amount of 6 (Six) or 12 (twelve) months energy bill, on the basis of
average bill of preceding financial year in advance, he would be allowed
a rebate at the rate equivalent to Bank rate as on 1 April of the financial
year in which the amount of advance was deposited on the deposit
made in advance. The amount of rebate shall be adjusted in the last bill
after adjusting the amount of bill from the principal advance deposited.
(10) A consumer may even deposit the amount less than the amount of 6
(six) months bill, but in that case no rebate as above, shall be allowed.
The monthly statement showing the credit balance at the beginning of
the month, the debit during the month and the net credit balance at the
end of the month will be sent to the consumer by post at the address
desired by him.
(11) A consumer, desirous of leaving the premises for a long time, should in
his own interest intimate the Nigam about the same so as to avoid any
confusion of stopped meter. He may deposit an amount with the Nigam
for monthly adjustment of his bills. The minimum amount to be
deposited should not be less than fixed charges amount for a period of
12 months. The Nigam shall accept such amount as a matter of
affording convenience to the consumer to prevent disconnection. No
rebate shall be allowed to the consumer. The consumer may or may not
seek discontinuance of supply for this period.
(12) On payment of any advance amount, a receipt will be issued for the
amount as deposit against payment of future energy bills. The
monthly statement showing the credit balance at the beginning of the
month, the debit during the month and the net credit balance at the
end of the month will be sent to the consumer by post at the address
desired by him.
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the connection(s) the act of dishonoring of cheque imposes criminal
liability on the drawer for issuing such a cheque under section 138 to
142 of the Negotiable instrument Act, 1881 as amended form time to
time. Further, if the cheque(s) issued by a consumer is returned by the
Bank two times, the Nigam may not accept any further cheque from
such consumer.
(2) If the meter remains inaccessible in the next billing cycle also, the
Nigam may require the consumer by a notice of not less than seven
days for facilitating the reading of the meter. The Nigam may
discontinue supply of electricity if the consumer fails to comply with the
notice.
(3) For the period meter remains inaccessible, the Nigam may charge for
the electricity supplied on the basis of average for the previous four
months. On the meter becoming accessible for reading, the Nigam may
recover charges on the basis of actual consumption of electricity and
adjust the sum already recovered on average basis.
(A) General
(1) If a consumer at any time after the supply of energy has commenced,
desires increase or decrease in his connected load and/or contract
demand, a notice shall be sent to the Nigam along with application
Form (Annex-4). The Nigam shall inspect the alteration and if
necessary, shall propose to change the meter, meter box, metering
panel, cut out/ MCB and service line. Domestic consumer and small
non domestic consumer would not be required to report to the Nigam for
increase or decrease or alteration of load if the total connected load
does not exceed 5kW.
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(2) In case of increase in connected load/demand , the Nigam may require
the consumer to pay reasonable expenses which he is authorized to
recover for such load/demand under the schedule for the character of
service and the category of consumer.
Any cost incurred by Nigam on account of any alterations necessitated
due to increase or decrease in load/demand shall be borne by the
consumer except the cost of Nigam's sub-station.
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(B) Increase in load / demand
(5) The Nigam shall accord necessary sanction after examining technical
feasibility.
(6) Consumer shall be allowed increase in load/ demand even during the
initial period of agreement.
(7) (a) The consumer may require to apply in prescribed form and
pay reasonable expenses as per Part-II, for such load/demand
under the schedule for character of service and category of
consumer.
(b) While recovering expenses under sub clause (a) above, the
credit shall be given for the amount already paid for electric line
or plant.
(c) If the service line is required to be strengthened for a HT
consumer, the entire cost of such strengthening shall be borne
by the consumer on the basis of cost worked out as per Part-II.
(d) If the service line is required to be strengthened for a LT
consumer, the difference of charges shall be borne by the
consumer on the basis of charges for new connections as per
Part-II.
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allowed on individual merits in appropriate cases by the
authority next higher than the competent authority who has
sanctioned the
connected load/contract demand for the reasons to be recorded. In
cases of Large Industrial Consumer, the merit of individual cases would
be examined by the Commercial Wing and sanction shall be issued
after due approval of the Managing Director. However, in such cases
the consumer would be required to make payment of fixed charges
amount equivalent to two months.
(10) Once the load/ demand is increased/ decreased, it shall not be allowed
to be reduced further within one year of increase/ decrease.
(11) The consumer shall give one-month notice in writing where initial
agreement period has expired and the consumer wants permanent
disconnection or reduction in connected load/contract demand. The
consumer may also get his connection permanently disconnected on
payment of fixed charges for one month on a notice of less than one
month.
(D) Alteration
(12) In case a consumer requires any alteration in the existing installation,
after the commencement of service even without any change in load/
demand, he shall intimate to the Nigam about the same. After
completion of work, the consumer shall furnish necessary L-form if the
load exceeds 10 kw.
(13) If a consumer desires to have the lay out of the service line altered, the
Nigam shall do the same after charging from the consumer as per item
13 of Part -II.
33
(4) Any concession/relaxation, which might be available to applicants at
the time of taking new connection, shall not be allowed at new place
where the connection has been allowed/sanctioned to be shifted.
(5) Change of premises prior to release of new connection shall be
deemed to be a new application and earlier application shall be
deemed to be withdrawn.
(6) The charges for allowing shifting shall be recovered as per item-13 of
Part -II.
(7) In case, the work of shifting of existing line is permitted to be done by
Local Bodies, Railways, Defense etc. in the areas developed by them,
the same could be allowed by the concerned Superintending Engineer
(O&M) of the Nigam. However, the Supervision Charges @15% of the
estimated cost shall be recovered from such agencies. After
completion of shifting work, joint inspection certificate shall be
prepared by authorized representative of such agencies and Nigam's
representative certifying that shifting has been completed as per
prescribed norms of Nigam.
34
(3) Any person taking over a premises where electric installation is
connected/ disconnected, shall furnish application in Form(Annex.-4)
along with necessary legal document in support of transfer of premises,
requesting the Nigam for transfer of connection. After according formal
sanction by the Nigam, the new consumer shall clear all the dues
against the service and deposit security as per prevailing provisions in
this regard.
(4) The consumer shall neither, without previous consent of the Nigam,
assign, transfer or part with the benefit of his agreement with the Nigam
nor shall the consumer in any manner part with or create any partial or
separate interest there under. No service connection shall be
transferred unless the dues in respect of that connection have been
cleared by the transferor or by the transferee, as the case may be.
When a connection is transferred and the transferee i.e. new consumer
takes supply from the Nigam, his liability shall be for the unexpired
period of the agreement.
(5) An industrial consumer having connected load above 150 HP (112 KW)
or Contract Demand above 125 KVA, shall be required to execute an
agreement with the Nigam in Form (Annex-5) for unexpired period of
initial agreement period.
(1) Any person acting on behalf of the Nigam, at any reasonable time and
on informing the occupier of his intentions, enter any premises to which
electricity is, or has been, supplied by him or any premises which have
been used for providing service lines or premises in which underground
or over which service line has been drawn for the purpose of:
35
(i) inspection of meter, electric line or electric plant in connection
with and to avail their tampering, distress or damage to meter,
electric line or electric plant,
(ii) alteration, maintenance, removal and replacement of any
meter, electric line or electric plant,
(iii) effecting disconnections or restorations or restoration of
supply,
(2) Where a consumer refuses to allow the Nigam or any person acting on
his behalf to enter his premises or land for the purposes of sub-clause
(1) or having entered, refuses to allow him to perform any act which he
is authorized to perform, the Nigam may after the expiry of twenty four
hours from the service of a notice in writing on the consumer, cut off the
supply to the consumer.
(3) The supply shall remain discontinued for so long as the consumer
does not allow the Nigam or the person acting on its behalf, to enter
the premises and perform his function under sub-clause (1) but for
no longer.
(1) A consumer shall not resell energy purchased from the Nigam to any
person or premises.
36
required to do so if the power position or any other emergency warrants
such an action.
(2) The consumer agrees to the supply of electricity under the agreement
being curtailed, staggered or cutoff altogether by the Nigam if the
power position or any other emergency in power system warrants such
a course of action.
(3) The Nigam would have the right to discontinue temporarily power to
the consumer at any time at its discretion, whenever it becomes
necessary for the purpose of testing plant, equipments etc. and for this
no compensation will be payable to the consumer.
(4) If in the opinion of the Nigam, the consumer at any time, is prevented
from receiving or using the electrical energy to be supplied under this
agreement in whole, owing to any strike, lawful lockouts, riots,
insurrections, command of a civil or military authority, fire, explosions or
Act of God, then the consumer shall not be liable to pay the fixed
charges amount for the period of the event(s) mentioned above,
provided the consumer notifies the Asstt. Engineer concerned and the
billing authority within three days in writing of the occurrence of any
event as noted above with necessary details to prove that the
occurrence is preventing/has prevented the consumer from receiving
or using the amount of power for industrial purpose. A certificate from
the Labour Commissioner (or an officer generally authorised by the
Labour Commissioner for this purpose) certifying about the period of
strike/lockout shall be a conclusive proof of the fact. Such certificate
shall be submitted by the consumer to the concerned AEn and the
billing authority preferably within a period of 15 days from the date, the
Strike/lockout is over. The monthly consumption for lighting etc.
recorded in the meter(s) during such period shall be limited to 6% of the
average consumption over the preceding three months or of the
minimum consumption whichever is higher. The consumer shall take
readings of the meter(s) at the beginning and at the end of the
strike/lockouts and shall immediately intimate the same in writing to the
concerned Asstt. Engineer This reading shall be verified by the
concerned A.En. / J.En. within 24 hours of the receipt of the information
regarding the reading received from the consumer. The Asstt.
Engineer concerned should be kept informed fortnightly about further
developments of the event. The decision of the Nigam in this behalf
shall be final and binding on the consumer.
37
46. Disconnection of supply.
(1) The Nigam shall be entitled to cut off supply of electricity to any person
after giving not less than fifteen clear days notice in writing to such
person if such person neglects to pay charges for electricity supplied or
any other sum due from him to the Nigam.
(5) A consumer other than agriculture category and seasonal industry may
seek disconnection by giving one month's notice in writing in that behalf
after initial period of one year including notice period. The consumer
shall pay all the charges payable upto the date of disconnection,
subject to notice-period or initial agreement-period. In case
disconnection is made or notice-period / initial agreement-period
expires in middle of the month, the fixed charges amount shall be
payable proportionately.
The consumer may also seek disconnection on the same day of notice
if he is ready to pay the fixed charges amount for notice period or
unexpired period of agreement, as the case may be.
38
(7) After a disconnection has been effected, the Nigam shall inform the
consumer in writing through a letter by registered post on the address
given by the consumer. Dispatch of a registered letter shall be
considered as adequate evidence to inform the consumer.
(2) A person whose power supply has been cut off for non-payment of dues
of the Nigam or due to any other reasons, may apply for restoration of
supply to the Nigam. An application for restoration of supply shall be
considered if made within
(a) For Agriculture consumers
As prescribed in agriculture policy of the State Government.
39
(b) For others
Two years
of the date of disconnection. A person applying after this period, shall be
treated as a new applicant and shall be require to complete formalities
as are required for new connection.
(3) Within seven days of receipt of application under sub-clause (1), the
Nigam shall intimate the applicant the amount due from him to the
Nigam upto the date of disconnection, along with interest thereon at the
rate of 10% per annum for each completed month of non-payment after
disconnection. No interest shall be charged on the surcharge for delay
in payment. The Nigam shall also intimate the reconnection charges as
per item –7 of Part –II, payable by the applicant.
(4) The Nigam shall restore supply of electricity to the applicant within three
days of deposit of the amount intimated under sub-clause (3) and such
additional interest as may have become due till the date of deposit,
(2) The Nigam shall give at least seven days notice to the consumer and
consider his explanation before proceeding to recover costs or
disconnecting his supply under sub-clause (1).
(3) The supply shall be restored after the tampered or damaged plant, line
or meter has been repaired or replaced.
(1) General
(a) The Assessing Officer or Authorized Officer may at any time enter
upon the consumer's premises for inspection, if, there is reason
to suspect that the consumer is engaged in act of unauthorized use
or theft of electricity.
(b) Under the provisions of section 135 of the Act, the Authorized Officer
may
40
(i) enter, inspect, break - open and search any place or premises
in which he has reason to believe that electricity has been, is
being or is likely to be used in an unauthorized manner.
(ii) search, seize and remove all such devices, instruments, wires
and any other facilitator or article which has been, is being, or is
likely to be used for unauthorised use of electricity;
(iii) examine or seize any books of accounts or documents which in
his opinion may be useful for or relevant to, any
proceedings in respect of the offence under sub-section (3)
and allow the person from whose custody such books of
accounts or documents are seized to make copies thereof,
or take extracts there from in his presence.
(c) The occupant of the place of search or any person on his behalf shall
remain present during the search and a list of the items seized during
the search shall be prepared and delivered to such occupant or
person who will sign the list.
(d) As per section 135 of the Act, the provisions of the Criminal Procedure
Code 1973, relating to search and seizure will apply, for such searches
and seizure under this regulation.
41
the premises and a copy be sent by post, which will be deemed
to have been served on the consumer. The copy of inspection and
seizure memo with numbered pages will be supplied by the Nigam to
the Assessing Officer / Authorized Officer.
Provided, where an unauthorized use of electricity is detected by an
Authorized Officer, unless he himself is the Assessing Officer, he will
forward a copy of the inspection memo and seizure memo to the
Assessing Officer for further action.
Provided, where the theft of the electricity is detected by an Assessing
Officer, unless he himself is the Authorized Officer, he will forward a
copy of the inspection memo and seizure memo to the Authorized
Officer for further action.
(g) The Nigam shall not be liable for any loss, inconvenience or damage
caused to the consumer on account of such inspection or
disconnection of supply.
42
besides the criminal proceedings that may be taken against him under
the law.
(k) The provisions of these regulations shall be subject to special
provisions for agriculture consumers as may be prescribed by
the State Government under Agriculture Policy or other wise through
the directives to the Commission in the matter of policy under
section 108(1) of the Electricity Act 2003.
43
(iii) as per sub-clause other than (a)(iv) & (a)(vii), the Assessing
Officer / Authorized Officer shall ask the consumer to remove
the cause of such unauthorized use of electricity immediately,
failing which the Nigam shall serve a 24 hours notice asking
the consumer to remove the cause of such unauthorized use of
electricity, failing which his supply shall be disconnected.
The State Govt. vide its notification No. F.15(4) Energy/2003 dated 29-
01-04 had designated the following officers of JAIPUR Discom as
Assessing officers
44
(defective with metering errors), the assessment
would be done as per clause 27 or 28 of these
terms and conditions, as the case may be.
v) For 2(a) (v) – On entire consumption.
vi) For 2(a) (vi) – On entire consumption.
vii) For 2(a) (vii) – On entire consumption.
f) Period of Assessment
If the Assessing Officer reaches the conclusion that unauthorized use of
electricity has taken place, the assessment shall be made for the entire
period during which such unauthorized use of electricity has taken
place. Where such unauthorized use can not be ascertained, the time
period be limited to twelve months immediately preceding the date of
inspection.
g) Rate of Charge
The assessment shall be made at twice the tariff applicable for the
relevant category of services as under:
i. For 2(a) (i) – Higher tariff category.
ii. For 2(a) (ii), (iv) to (vii) – Applicable tariff for service
connection.
iii. For 2(a) (iii) – Applicable tariff for service
connection or extended load,
whichever is higher.
Example
45
i) Exemption
Following activities will not be considered as unauthorized use of
electricity:
i. exceeding the connected load in case of domestic consumers
and small non-domestic [upto 5 KW load] category of
consumers.
ii. Where a consumer is billed on demand basis arising on
account of connected load exceeding the sanctioned load.
However, the consumer will be required to furnish a revised L-
form to the Nigam
iii. use of supply for a religious, social function or any other
non- commercial activity by the consumer himself, not
exceeding 3 days, in his own or adjoining premises, provided
total operating load does not exceed the sanctioned load of the
consumer.
j) Billing
(i) The assessed amount shall be reduced by the amount already
charged under normal tariff. The Assessing Officer shall issue
the provisional assessment order within 3 days of inspection or
receipt of inspection memo. In case of unauthorized use of
electricity, a copy of the provisional assessment order shall be
issued to the consumer through a separate bill with clear 7
days notice to either file an appeal against the provisional
assessment order or make payment thereof. The manner of
serving the provisional assessment order as may be
prescribed by the State Government under section 126(2) of
the Act will be followed.
(ii) Any consumer served with the provisional assessment order,
may accept such assessment and deposit the assessed
amount with the Nigam within seven days of service of such
provisional assessment order served upon him.
46
charges payable within 7 days. The final assessment order
may include interest thereon at the rate of sixteen per cent per
annum as per section 127(6) of the Electricity Act, 2003 on the
expiry of thirty days from the date of final assessment order,
compounded every six months. Such levy shall be in addition
to other charges payable under the Tariffs and Terms &
Conditions for supply of electricity in force.
(iii) The Appellate Authority will dispose off the appeal after hearing
the parties and will pass an appropriate order and also endorse
to the Assessing Officer and to the appellant.
(iv) The Appellate Authority Order will be final and not appeal-able.
(v) The consumer will be served with a revised bill as per final
order of the appellate authority with interest thereon to be paid
in 7 days.
47
days of serving the final order of the appellate authority, the
connection will be disconnected after serving a fifteen days
notice which will not be reconnected until the bill amount is
cleared. In case of non- payment, the amount will be indicated
as arrear in regular bill and action will be taken for recovery.
The State Government has constituted the following Appellate Authority for
JAIPUR Discom vide its notification No. F.23 (2)/Energy/2011, Jaipur dated
12.11.2012.
The Chief Engineer(CPL), JAIPUR Discom would be the presenting & Nodal
Officer for Corporate level Appellate Authority cases.
c. Circle Level Appellate Authority for the cases where the assessed
amount is upto 1 lac:
(1) Jaipur City Circle :
(a) Superintending Engineer (TCC-I), RRVPNL, Jaipur - Chairman
(b) Accounts Officer(TCC-I), RRVPNL, Jaipur - Member
(c) XEN(220 KV,GSS-VKIA) RRVPNL, Jaipur - Member
48
(2) Jaipur District Circle :
(a) Superintending Engineer (TCC-II), RRVPNL, Jaipur - Chairman
(b) Accounts Officer(TCC-II), RRVPNL, Jaipur - Member
(c) XEN(220KV GSS), RRVPNL, Sanganer Jaipur - Member
49
The SE/XEN of O&M/Vig./M&P Wing may co-opt if desired by Appellate
Authority.
Note :-
1. Any person aggrieved by the final order made under section 126 of the
Act may, within 30 days of the said order, file an appeal before the
Appellate Authority.
2. The appeal and Memorandum of Appeal shall be made in the form
specified in the schedule prescribed by Raj. Electricity Regulatory
Commission vide Notification RERC/Secy.Reg./No. 27 dt. 14.07.04.
3. The appeal shall be accompanied by the following fee
4. The fee shall be paid by a crossed bank draft or banker cheque in favour
of Appellate Authority payable at his head quarter.
5. No appeal shall be entertained unless an amount equal to half of
assessed amount is deposited in cash or by way of bank draft with the
Nigam or documentary evidence of such deposit has been enclosed
along with the appeal.
6. The quorum for the meeting would be 50% members including the
Chairman of the committee.
7. The Appellate Authority is required to take a consensus decision in
cases.
8. Cases decided by Appellate Authorities shall not be heard by
Consumer Grievance Redressal Forum(s) constituted by Nigam.
50
will be disconnected immediately.
(iv) uses electricity through tampered meter; or
(v) uses electricity for the purpose other than for which the use of
electricity is authorized,
The State Govt. vide its notification No. F.15(4) Energy/2003 dated
25/28-04-08 had designated the following officers of JAIPUR Discom
as Authorised Officers .
b) Disconnection
The Authorized officer will serve a copy of inspection memo
alongwith seizure memo, if any, as above and cause the Nigam
to immediately disconnect the supply. With the help of
concerned billing officer of the Nigam, the Authorized officer
will assess the civil liability based on the quantum of
51
assessment, period of assessment and rate of charges as
specified hereunder.
c) Legal Action
ii) In case legal proceedings are initiated, the consumer may be liable to
punishment and the fine could be imposed under section 135 of the Act,
by a Special Court constituted under Section 153 of the Act.
iii) The amount of civil liability as may be determined by the said court
under Section 154 of the Act shall have the adjustment of amount
already recovered towards provisional amount of civil liability.
52
Category LT Supply HT Supply
(Units/kW*/month) (Units/kVA**/month)
Domestic 85 100
Non-Domestic 250 600
Public Lighting 300 Not applicable
Agriculture-general category other 200 Not applicable
than continuous /24 hours
supply
Agriculture- others 600 Not applicable
Small Industry 200 per shift Not applicable
Medium Industry 200 per shift 200 per shift
Mixed Load 150 150
Large Industry Not applicable 200 per shift
e) Period of Assessment
The Authorized Officer will determine the period of theft, based on the
available/ seized/ inspection record and the record available with the
billing officer of the Nigam, the period not exceeding 12 months
preceding the date of inspection. However, in case it is not feasible, it
will be presumed that such an act was continuing for a period of 12
months immediately preceding the inspection date.
f) Rate of Charge
The amount of civil liability shall be provisionally assessed twice the
tariff charged as per tariff schedule in vogue during the period of
assessment.
g) Billing
The amount so assessed will be reduced by the amount of energy
recorded by the meter or fixed charges amount, as the case may be,
chargeable at normal rate and balance amount will be charged from the
consumer by separate billing indicating the details. In case of non-
payment, the amount will be shown as arrear in the regular bill
and further action will be taken for recovery. In case a person not
being a consumer, the demand will be raised and conveyed through a
letter of demand, for making payment.
53
h) Restoration
The connection as per sanctioned load will be restored on receipt of
a written undertaking from the consumer about discontinuance of such
use, to the satisfaction of the Nigam and on deposition of the amount of
civil liability provisionally assessed as above, which will be subject to
adjustment of civil liability determined by the Special Court constituted
for the purpose.
54
c) For availing such compounding, the consumer or person will
furnish an undertaking to the effect that such compounding of
criminal offence of theft of electricity, is being done first time.
55
51. Forum for redressal of grievance
(1) The jurisdiction of the Forum:
(A) Grievances of Non-monetary/general nature:
(2) At least 50% members including the Chairman shall constitute the
quorum. The forum is empowered to entertain cases involving
grievances of monetary in nature. Cases, which have been made
out by Vigilance/Audit/M&P Wing, shall not be entertained by this
forum.
56
(b) Asstt. Engineer (O&M) of the concerned Member Secretary
Sub-division
(c) Asstt. Revenue Officer of the concerned Member
O&M Sub-division
(d) Representative of the Internal Audit wing Member
posted at the headquarter not below the
rank of Asstt. Accounts Officer and in his
absence of AAO of the concerned Circle
(for the case the dispute is arising out of
Audit objection.)
OR
Executive Engineer (M&P) of the area or Member
his representative not below the rank of
Asstt. Engineer (For the cases made out by
M&P Wing).
OR
Asstt. Engineer (Circle Vigilance) or Asstt. Member
Accounts Officer to be nominated by the
Vigilance wing (For the cases made out by
Vigilance wing)
(e) Independent person as nominated by RERC Member
(2) At least 50% members including the Chairman shall constitute the
quorum.
57
(2) At least 50% members including the Chairman shall constitute the
quorum.
(2) At least 50% members including the Chairman shall constitute the
quorum. The Chairman may invite other Chief Engineer and/or
officer if required, as special invitee.
a. The Nigam will specify its offices where the complaints can be made
and registered.
b. Grievances Redressal Cum Settlement Forum shall entertain the
application from the consumer for redressal of disputes.
c. If a notice is received from any Civil Court or any Forum/Commission
constituted under Consumer Protection Acts, the case may be taken up
suo moto by the respective “Grievance Redressal cum Settlement
Forum”. In such case, no fee would be charged from the consumer. If a
legal notice is received from an advocate of the consumer, the case
may also be taken up by the respective settlement committee but in
that case the fee would be charged.
d. A case referred by the “State Consumer Forum”, for settlement which
falls under the jurisdiction of Sub-Divisional/Divisional Level Forum
would, however, be heard by Circle (District) Forum.
e. Complaints can be made orally in person or on telephone or in writing to
the duty in charge at the specified office.
f. Each complaint will be entered in a register meant for the purpose
under the Rajasthan Electricity Regulatory Commission ('Distribution
Nigams' Standards of Performance) Regulations, 2003, each
complaint will be assigned a number which is to be conveyed to the
consumer.
g. In urban complaints centers, the Nigam will provide the facility of
complaint registration via Interactive Voice Recording system through
telephone in a phased manner for which a definite time frame will be
given and acted upon.
h. The Nigam shall endeavour its best efforts to redress the consumer
complaint at the initial stage. However, in case of non-satisfaction, the
58
aggrieved consumer may approach the appropriate Forum in person or
through post for redressal of his grievance and may also request for
interim relief, if so required.
i. The office of the Forum Chairman or the authorized officer/official will
acknowledge the grievance received, indicating the registration
number and the date.
59
next meeting scheduled number of grievances settled and pending.
(7) Appeal:
(1) If a consumer's grievance is not redressed by the Forum within the
specified time or the consumer is not satisfied with the disposal of his
grievance, he will be free to approach the 'Ombudsman' appointed by
the Commission as per RERC (Settlement of Dispute by Ombudsman)
Regulation, 2003.
(2) If an appeal is made by the aggrieved consumer due to non-disposal of
his grievance by the Forum in the given time frame, the matter with the
earlier Forum will stand dropped.
60
The Commission will nominate one independent Member in each
Forum, established by the Nigam. The qualifications and experience of
the persons nominated as Member of the Forum and remuneration
shall be as per guidelines specified by the Commission incorporating
the manner and term of appointment, removal of Member etc.
52. Ombudsman
Any consumer, who is aggrieved by non-redressal of his grievance
under clause 51, may make a representation for the redressal of his
grievance to the Ombudsman appointed by the Commission.
(d) The consumer may lay his temporary service line drawn
through a licensed electrical wiring contractor. The service line
shall, however, conform to Rules,.
(e) Temporary supply will be given for a period not exceeding one
month in the first instance, but the supply can be extended for
further periods not exceeding one month on each occasion
after collecting additional deposits to cover the extended
61
period. For construction works connection may be granted for
longer period.
(g) The meter reading for temporary supplies will be taken at the
end of each fortnight or at the end of period applied for
whichever is shorter. Where supply is given at HT or EHT, the
meter readings will be taken once in a week.
62
55. Consumer's switchgear, installation and apparatus
(A) General
Mains
(1) The consumer's mains shall in all cases be brought back to the Nigam's
point of supply and sufficient cable shall be provided for connecting up
with the Nigam's apparatus.
Balance of installation
(4) If the connected load of any installation exceeds 5 kW, the installation
shall be wired for three phase supply system, separate neutral wires
being brought back for each phase to the Nigam's point of supply. An
approved type of linked switch (double pole) or circuit breaker shall
control each main circuit. The lamps, fans or any other apparatus of
which the installation consists shall be so grouped that under normal
working conditions the current will be balanced and no significant
current will be flowing in the neutral wire.
Earthing
(5) Gas and water pipes shall on no account be used for earthing
purposes. All wiring shall be kept away as far as possible from gas
and water pipes.
63
Plugs
(6) All plugs shall be switched on the live wire and not on the neutral.
Wiring
(7) For protection of consumer and public in general, it is necessary that
wiring on the consumer's premises should conform to the Rules, Wiring
shall be carried out by a licensed Electrical Contractor as per rule 45 of
the Rules. As soon as the consumer's installation is completed in all
respects and tested by the consumer's contractor, the consumer
should submit to the Nigam wiring contractor's completion and test
report i.e. `L-Form'.
64
------------------------------------------------------------------------------------------------------
Nature of Size of installation Limits of maximum
Supply starting current
------------------------------------------------------------------------------------------------------
Single- Upto and including 3 BHP 6 x full load current
Phase
------------------------------------------------------------------------------------------------------
Motors of above 3 BHP shall be wound for three phase, 400 Volts between
phases.
(12) The Nigam by general order may in exceptional cases may relax the
requirement in the starting current & type of motor for three phase.
Such orders shall be available in each sub-divisional office.
(13) Wiring for motor shall be run with all wires bunched in a single metallic
conduit, which shall be efficiently earthed throughout and connected to
the frame of the Motor from which two separate and distinct earth wires
shall be run. The minimum size of the earth copper wire permitted is 3.2
mm diameter / 8 sq. mm (10 SWG). Installation of all motors shall
comply in every respect with the Rules.
(14) Motor of rated capacity not exceeding 3 BHP may be started direct from
the consumer's mains by means of linked pole switch but motor of
greater rated capacity must be provided with a starting resistance or
auto-transformer or star-delta switch or other kind of starting gear of
type & make approved by the Nigam to contain starting current within
above limit.
(15) All starters provided by the consumer must have overload and no-volt
release gear, which must at all times be maintained in perfect working
order.
(16) As far as practicable, loads should be steady and not fluctuating. The
Nigam reserves the right to refuse loads with heavy fluctuations or ask
the consumer to restrict the severity of fluctuations/ kicks as may be
65
necessary for maintaining efficient supply to other consumers in the
area/ locality.
Power factor
(17) All categories of new consumers with a connected load of more than 25
HP other than agriculture category, shall install shunt capacitors of
appropriate ratings, to ensure minimum power factor of 0.90 (90%).
(18) The existing consumers are also required to install capacitors and
maintain these in working condition failing which surcharge as per tariff
shall be levied. The supply shall be disconnected if the failure continues
for 3 months.
(19) In case the average power factor falls below 0.70 (70%) the installation
shall be disconnected after serving 7 (seven) days notice and
disconnection shall continue until remedial measures to ensure an
average power factor of 0.90(90%) are taken.
(20) While observing compliance with various provisions of these terms and
conditions, including inspection & testing, the Nigam neither accepts
any responsibility for consumer's installation or apparatus nor does he
certify the fact that the wiring or installation etc. has been carried out in
the best possible manner.
66
shall be graded to so operate that they blow off before the over load
protective devices in the Nigam's terminal cubical operate. Suitable
Automatic Circuit Breaker of a make approved by the Nigam shall also
be installed by the consumer on the low-tension side of the transformer/
on each feeder. The consumer may, instead of providing HT/EHT fuse,
install suitable Circuit Breaker fitted with automatic overload protective
device and of sufficient rupturing capacity to be specified by the Nigam
to protect his installation under short circuit condition. These
switchgears shall be maintained by consumer to the reasonable
satisfaction of the Nigam.
(26) A consumer shall consult the Nigam in his own interest before ordering
HT/EHT switchgear and deciding on the layout thereof. He shall strictly
comply with all directions, specifications, clearance and standard
layout prescribed by the Nigam from time to time.
(28) Oil filled transformer installed indoor shall not be on any floor above the
ground. Only "Dry Type Transformers" would be installed if the
transformer is to be installed in basement or underground.
67
amplitude of the fundamental shall be as calculated using the following
expression, where V2,, V3 ……………are the second, third
……………harmonic voltage distortion,
(28) The consumer shall install compensating devices like harmonic filters,
etc, to reduce harmonic voltage distortion. If the harmonic voltage
distortion is observed by the Nigam to have exceeded the prescribe
limits, the Nigam shall give to the consumer six (6) months' notice to
install compensating devices to bring the harmonic voltage distortion
within limits.
(1) The meter box/ panel shall be provided by Nigam for LT & HT/EHT
supply consumers at consumer's cost. In case of large building/
complex, the metering cubical panel of design approved by Nigam, with
complete sealing arrangements, shall be provided by the consumer at
68
his own cost on the ground floor. The consumer shall also provide
Circuit Breakers/Switches/ Isolators on load side & these shall on no
account be removed by any person not so authorized by the Nigam.
Likewise the seals, nameplates and distinguishing number or marks of
the Nigam affixed on the Nigam's property shall not be interfered with
on any account or broken, removed or erased except by the Nigam.
(2) All wires, between which a difference of potential of 250 volts or more
exists, shall be made inaccessible to unauthorized persons and
enclosed in an earthed metallic casing or conduit. A "CAUTION" board
printed in Hindi and English shall be affixed thereto.
(4) The Nigam shall have the right to use service line of a consumer for
supply to other premises in the neighborhood, provided the supply to
the consumer is not adversely affected thereby. Permission to lay
cables under, across, over or through the consumer's premises or for
fixing apparatus upon the said premises by the Nigam shall be deemed
to be implied and vested in the Nigam.
(1) Before release of connection, the Nigam shall notify to the consumer,
the time and day when the Nigam proposes to inspect and test the
installation. It will then be the duty of the consumer to arrange for the
wiring contractor employed by him, to be present at the time of
inspection to give the Nigam any information required by him
concerning the installation.
69
(3) Before taking the insulation test of the installation, the wiring must be
completed in every respect. All fittings must be completed, fuses
inserted and all switches to be in the `ON' position before the tests shall
be carried out. Temporary wires or fitting or dead ends should not be
included in the installation and no part of work should be left
incomplete. Manufacturer's test certificate of all HT/EHT apparatus
shall be produced if required.
(4) In addition, the Nigam may test the HT/EHT installation applying
standard test voltage in accordance with the Rules.
The charter of consumer's right for safe, reliable and efficient supply of
electricity to consumers has also been prescribed by the Nigam as
approved by the Commission. The charter of consumers right prescribe
rights of the consumers with regard to minimum duration of notices
before disconnection of power supply, provisions regarding entry in
consumers installations, issue of notices for scheduled interruptions in
power supply accuracy of metering equipments, redressal of
consumers complaints/grievances etc. Any person may obtain a copy
of the same on payment.
70
60. Distribution Code
The Nigam has prescribed the distribution code duly approved by the
Commission, which mainly consists of the distribution planning code,
distribution operation code, construction practice manual &
maintenance practice manual. The provisions incorporated in the
distribution code applicable to the Nigam as well as to consumers and
other specific users of Nigam's distribution system .The code
maintaining technical and designed criteria and procedure to be
followed by the Nigam in planning and development of its distribution
system. The code also specifies regulations necessary to maintain
quality, security and operation of the system. The construction and
maintenance practice have been also been prescribed in the code for
compliance by the Nigam. Any person may obtain a copy of the same
from the Nigam on payment.
62. Interpretation
71
Part -II
72
(2) For HT - Supply Rs 10,000/-
2. Public Street Lighting Actual material cost plus 50% overhead charges.
73
Note: Cost of line with other specification shall be charged on material cost plus
50% towards overhead. The 50% overhead charges contain 15% towards
Supervision charges & remaining 35% towards labour, transport, workshop,
establishment, audit & contingency etc.
Plus
3. Security:
(1) Security against electricity consumption
(to be deposited with application)
74
(2) Security against meter
(If provided by the Nigam)
4. Rental charges
(1) Rent for metering equipments:
(If provided by the Nigam)
(For regular & temporary supply both):
Particulars Charges
(a) L.T. Current Transformer Rs. 100/- per set per month
(b) 11 kV CTPT Set Rs. 900/- per set per month
(c) 33 kV CTPT Set Rs.2200/- per set per month
(d) EHT CTPT Set Rs.9000/- per set per month
75
(2) Transformer Rent
An HT consumer opting for Nigam's transformer & Double Pole
Structure (D.P.) , shall be charged rent at the following rates towards
installation of transformer by the Nigam:
(a) for contract demand upto 60 kVA Rs. 2500/- per month
(b) for contract demand above 60 kVA Rs. 3000/- per month
but upto 100 kVA
(c) for contract demand above 100 kVA but Rs. 4000/- per month
upto 160 kVA
(d) for Contract demand above 160 kVA @ 2% per month of the cost of
transformer & Double Pole Structure
5. Testing fee
76
6. Testing of consumer's installation:
7. Re-connection charges
8. Re-sealing charges:
(a) Meter
(i) Single Phase Rs. 70/-
(ii) Poly Phase Rs. 200/-
(b) Meter Box Rs. 25/-
77
10. Attendance of fuse man
78
14. Charges for duplicate bill.
(a) Duplicate copy of bill for LT supply Free for domestic consumers having LT
consumers. single phase supply.
Others: Rs. 5/- per copy
(b) Duplicate copy of bill for HT/EHT supply Rs.20/- per copy
consumers & consumers whose system of
supply is HT/EHT.
S. Particulars Charges
N
Upto 5 KW Rs. 250/- per connection
(i)
Above 5 KW & upto 25 KW Rs. 500/- per connection
(ii)
Above 25 KW & upto 50 KW Rs. 1,000/- per connection
(iii)
Connections on 11 KV or 33 KV Rs. 3,000/- per connection
(iv)
Note: Above Fixed Charges are inclusive of rent for CTs & CTPT Sets for one
month. In case the period of temporary connection is more than one
month, then the rent shall be charged on per day basis for the number of
days beyond one-month period.
79
(b) Charges towards line cost
(ii) 11 KV single circuit line on 9 meter PCC Rs. 25,000/- per Km.
Poles
(iii) 33 KV single circuit line on 9 meter PCC Rs.1,00,000/- per Km.
Poles
--------------
80
Annexure-1
The applicant shall furnish L-form for actual connected load as per
definition prescribed. However, for the purpose of levy of any charges under the
conditions of supply or charges for miscellaneous services or Tariffs for supply
of Electricity and also for deciding the supply voltage, the connected load shall
be determined as follows in case of LT consumers. The applicant is advised to
workout the load for sanction accordingly.
1. Bulb/Fan 60 Watt each
2. Tube Light 40 Watt each
3. Light Plug(5 Amp.) 60 Watt each
4. Television
(a) Colour 100Watt
(b) Black & White 60Watt
5. Power Plug(15 Amp.) 500 Watt each
6 Fridge 250 Watt
7. Desert Cooler 250 Watt
8. Geyser 1500 Watt
9. Air-Conditioner 1/1.5 Ton 1500 Watt/2200Watt
10 Water lifting pump 0.25HP or 0.5HP 180 Watt or 360 Watt(According to pump) or
according to the equipment’s original rating(Name
plate specification).
11 Arc/induction furnace 600KVA per ton capacity of furnace
12 Any other motor/device Rated capacity or as per testing
Note:
1. Total load for S.N.1 to 5 above, shall be considered with following
diversity:
a. Domestic-30%
b. Public Street Light-100%
c. Others-80%
81
vuqyXud & 2
t;iqj fo|qr forj.k fuxe fyfeVsM
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dk;kZy; lhy
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82
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83
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esa ifjorZu bR;kfn ds fy, vkosnu i=
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---------------------------------A
84
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------------------------------------------------------------------------------------------------------------------
85
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86
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88
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fnukad irk
89
Checklist for completed Application Form
Activity Yes/NO
1) Non-judicial stamp paper worth Rs. 10/- has been attached
?
2) (a) Proof of ownership of the premises: (any one of the following)
90
Annexure-5
Where as the consumer has requested the Nigam to supply him with
electrical energy at the consumer's premises situated at-------------and indicated
in red in the map attached hereto for purpose of------------------------------ and the
Nigam has agreed to supply to the consumer such energy upon the terms and
conditions hereinafter contained.
(1) The Nigam shall give supply to the consumer for industrial purpose, at
the premises referred to above up to maximum demand of........KVA
(hereinafter called contract demand).
(3) The point of supply as well as the metering point shall be at the
Prasaran Nigam's / Nigam 's substation at _____________________.
(FOR EHT ONLY)
(4) This agreement shall subject as hereinafter provided, remain in force
for a period of one year in the first instance commencing from the date
of supply and shall remain in force till its termination.
91
period. The consumer can also get his connection permanently
disconnected or get his contract demand reduced on the same day of
notice if he is ready to pay the fixed charges amount equivalent to one
month.
(5) If the consumer opts for open access then the contract for open access
shall be governed by relevant regulations.
[6] The consumer has agreed to bear stamp duty on this agreement.
92
Checklist for HT/EHT agreement to be executed by large industrial consumers
Activity
Yes/NO
(1) Agreement on Non-judicial stamp paper worth Rs. 10/- only
?
(2) Name, designation, consumer name have been filled up
?
(3) Consumer’s signatures and two witnesses thereof
?
(4) Consumer’s Common seal in case of companies registered under companies act,
otherwise rubber seal affixed and witness thereof. ?
(5) Details of connected load duly verified by concerned sub-divisional officer
?
(6) Site map indicating location of the premises duly marked with red ink the area of
supply, duly verified by concerned sub-divisional officer. ?
(7) Power of attorney (in case of partnership firms)
?
(8) Resolution of Board of Directors & power of attorney (in case of companies)
?
(9) Copies of this agreement- Complete sets (one original plus five copies)
?
93
Annexure-6
JAIPUR VIDYUT VITRAN NIGAM LIMITED
mentioned hereunder:-
__________________________________
__________________________________
6. Category __________________________________
I/We also abide by the provisions contained in the Terms and Conditions for
Supply of Electricity –2004 and “Tariff for Supply of Electricity” before supply is
reconnected.
Date :-
(Signature of consumer(s))
94
Annexure-7
The State Government vide its notification No. F.15(4) Energy/2003 dated 28-
02-04 had prescribed the following rates for compounding:
95