Business Plan - Operations Plan
Business Plan - Operations Plan
Business Plan - Operations Plan
COOP
MODULE 3
Preparing the Business Plan
I
YOUR BUSINESS PLAN
SESSION 1: BUSINESS PLAN
1A. Structure of a basic business plan
SESSION 2: BUSINESS PROFILE
SESSION 4:
2A. Writing your business profile
SESSION 3: MARKETING PLAN
3A. Product and/or service description 3B: Market description
The operations plan describes how you will make your product or carry out the
service. It also provides details on the physical location, facilities, and equip-
ment that would be needed to produce the product or deliver the service. Last
but not least, the operations plan presents how the business will ensure product
or service quality and productivity and safety of the whole operations. Most of
the information that you will need in completing your operations plan can be
found in your outputs in Module 2.
Activity 4A:
Physical resources: facilities and equipment
25 minutes
Physical resources include land, building and other structures, machinery, and equipment. These are
the tangible assets that the cooperative will use to produce the product or deliver the service.
Do the steps together. Listen to all the ideas of your group members.
STEP 1 10 minutes
Communication
Accessible Near buyers Allowed by
Facility
and suppliers ordinance or
law
2
Read the guiding questions in Column 1 and the examples in Column 2, and write down your answer
in Column 3.
STEP 2 15 minutes
Physical resources:
Facilities and equipment needed to produce product or provide service
We need an open working area for the manual
Ok.chipping.
I will askThe
thecyanide that to
carpenters is released during the
give a quotation forcutting is harmful.
both the shed and storage area.
You will identify the equipment and facilities that the cooperative will need and how the group plans
to acquire these. By now, the group should have already validated whether the planned mode of
acquisition identified during the feasibility study is feasible. Remember, you can also make use of
existing assets and facilities of members to lower investment cost.
Example: Cassava Farmers Cooperative
This part of the Operations Plan will describe how the business will be operated from sourcing of
inputs to after sales services. The process will vary depending on your business. You will also need
to show how you will ensure product or service quality and the health and safety of workers.
Work together to complete each of the steps outlined below. Use the examples and illustrations as
your guide in answering the questions.
Steps
STEP 1 (15 minutes)
16
Column 1 Column 2 Column 3
Guide Question Example: Cassava Farmers Coop Your Answer
What are the key Zero to very minimal use of chemical
requirements to inputs; cassava with zero chemical inputs
become a supplier? should be appropriately labelled
No child labour in their
farms Basic work safety is
observed
What are the terms of Members enjoy guaranteed price of US$ 0.05
payment? per kilo. If market price is higher than US$
0.05 at the time of delivery, members will
get the higher price
Non-members will be paid based on
prevailing market price
Price discount of 10% will be applied
to immature tubers
Cash on delivery
Cleaning and washing of tubers Moisture content testing Packing and storage of chips
Pallets cleaned
Workers wear
regularly
protective clothing
Chipping Thickness of chips will be about ¼ inch to ensure high granules Chippers
recovery
Chippers will only use sharp knives to avoid crushing the cassava,
reduce physical strain (workers), and minimize risk of injury
(workers)
Prior to using a mechanical chipper, operator will ensure that: (i)
blades and funnels are clean; (ii) blades are properly calibrated
to desired thickness; and (iii) motor is in good running condition.
Checking and service maintenance of mechanical chipper will be
done monthly. At all times, operator will wear personal protective
equipment
Chipping will be done in a clean and dry place that is protected
from animals and pests
Area for manual chipping will be well ventilated, shaded, and open
to minimize risk of workers inhaling cyanide
Weighing of chips Clean pails will be used to weigh chips. Content of pail will not be Chipper team leader/
more than 15 kilograms to reduce physical strain on haulers chippers
Drying of chips Chips will be dried in clean platforms without soil and dust Workers/Driers
particles. Chips will be spread evenly at approximately 12 kg. per
square meter
Chips will be turned every two hours to have uniform drying
Workers will be provided with appropriate sun protection
Testing for moisture The thickest chip cut from among the dried chips will be tested for Receiving staff
content moisture content using a tester
Packing of chips Only chips that pass the 12% - 14% moisture content will be Workers/Driers
packed
Chips will be packed in clean sacks without holes and rips
Sacks will be sealed via sewing to avoid entry of pests
Weighing of chips Chips will be weighed using calibrated weighing scales. Each sack Receiving staff
will contain 50 kg. of chips
Weight and number of sacks including date of processing will be
recorded in inventory logbook. Date processed will be indicated on
the sacks
Storage of chips Chips will be stored in clean, well-lit storage areas. The sacks Receiving staff
will be placed on top of pallets, off the floor and away from the
walls
Proper stacking will be observed to facilitate easy monitoring,
minimize risk of falling off, and proper ventilation
“First In, First Out” will be observed in the release of cassava
chips
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Hauling and The vehicle for delivery will be inspected for cleanliness. Vehicles Warehouse staff
delivery of used for the transport of animal manure, fertilizers and harmful
chips pesticides will not be used for the delivery of cassava chips
Trolleys will be used for the (un)loading of the sacks to protect
both product and workers
18
Complete a similar table for your cooperative. To facilitate the identification of measures to ensure
quality and safety, let’s first identify the quality and safety risks in each of the major activities.
Activity Quality and safety risks Measures to ensure quality and safety Responsible