K.

Yogeshwarakrishnan
No.2, Old No.1/10,
Shoba Nagar, Ambattur,
CURRICULUM-VITAE Chennai-600053.
Mobile: +91-9940145322
Brief Overview:

 Having 10Yrs of Experience as Business Analyst in P&C Domain.

 Experience in various COTS products Like Guidewire, eBao GS, MFX Submission, MFX
Corporate Record, Claims Assure.
 In-depth understanding of Underwriting/Operations in Property and Casualty Insurance.
 Consistent performer with strong communication and interpersonal skills.
 Completed Executive Diploma Program in Financial Management with LIBA &
PGDBA(Marketing) with Maharashtra Institute of Technology.
 Having the Experience in Testing the WEB Applications designed exclusively for Health &
Property Insurance in addition to Underwriting role.
 Completed Fellowship with Insurance Institute of India.
 Completed CPCU500.
 Completed CSM certification with Scrum Alliance.

Work Experience

Capgemini

Designation Manager
Role Business Analyst Cum Scrum Master
Period Nov 2019 to Till Date
Project State Auto Insurance Companies
LOB Workers Compensation
Application Guidewire PC & BC
Tools JIRA, JAMA
SDLC Agile-Scrum Methodology
Responsibilities Business Analyst
 Manage team of 4 BAs.
 Documentation of Requirements for the LOB.
 Support Onsite BAs in terms of Exploring OOTB Behavior on
Certain Functionalities.
 Perform Functional Testing.
 Clarify Developers/Testers in terms of requirements.
 Review the Test Cases authored by Testers.
 Production Support for the States Went Live.
Scrum Master
 Create weekly Reports on the Completion status to
Management
 Create Dashboard for the Tracks in JIRA for Status Review
during Scrum Calls.
 Conduct Sprint Ceremonies.
 Lead Scrum Calls with all Stakeholders.
 Facilitate in Clearing the Impediments in the path for Delivery.
Designation Manager
Role Business Analyst
Period Dec 2018 to Oct 2019
Project Swiss RE
LOB Commercial Products
Application Underwriting Work Bench, Corflow, POM
Tools JIRA
SDLC Agile-Scrum Methodology
Responsibilities  Requirement Gathering basis the discussion with POs
 Documentation of Requirements and analyze on the Gaps and
Solutioning
 Work with UX Developer on the Mockup Screens and get buy-
in from POs.
 Work on the Integration aspects with Downstream applications
 Functional Testing basis the Requirement.
 Work with POs in Prioritizing Stories for the Sprints.
 Provide Demo to the End Users and POs on the functionality
built in a given Sprint.

MFX Services

Designation Lead Business Analyst

Period May 2018 to Nov 2018
Project Ironshore & Prosight
Applications Submission, Corporate Record, Claims Assure
Tools JIRA
Responsibilities  Training BAs in Insurance Domain.
 Updating the JIRA for Completed Tasks.
 Preparation of BRD for New Requirements for Policy and
Claims Application and get Signoff from Customer.
 Functional Testing on Defect Fixes and Change Requests.
 Use Basic SQL Queries to understand the data at Table level.
 Leading a team of Business System Analyst

Ernst & Young-IT Advisory Services

Designation Senior Consultant

Period July 2016 to April 2018
Project Farmers Insurance, Allegro, Achmea
Applications Intermediate Experience in Guidewire PolicyCenter, ClaimCenter,
BillingCenter
Tools MS Visio
Responsibilities  RFP Support (Indian Client) for the PolicyCenter by mapping
the requirements of the company to PolicyCenter Capability
with Indian Market as a Focus.
 Preparation of Training Materials for P&C domain.
 Update story cards for a Guidewire Version Upgrade Claim
 Center Project.
 Conduct Insurance Domain Training to Fresh Recruits.
 Gather Information on Digital Insurance Trends for Internal
Consumption.
 Planned Test Strategy and Review Test Cases of
Functionalities for ClaimCenter -Allegro, Poland
 Preparation of Document on Rating parameters for various
specialty line products as part of BA Practice Initiative for
Specialty Lines of Insurance.
 Prepared Chat Bot Use case for our Digital Technologies team
Esp. on Policy Buying.
 Identifying the Rating parameters for Chatbot in line with
Guidewire PolicyCenter Personal Auto and Home Owners
Policy-Digital Initiative.
 Identifying the Key Information that needs to be captured as
part of FNOL claims for Personal Auto.
 Created a Model for Automated Cancellation of
Personal/Commercial Auto Policy Following a Total Loss Claim
in Guidewire ClaimCenter/PolicyCenter.

Mindtree

Designation Consultant
Period January 2016 to Till June 2016
Project Insurance COE
Applications NA
Tools MS-VISIO
Responsibilities  Prepare Process Flow Diagrams for End to End Policy
Administration and Claims System capabilities.
 Support Insurance COE for RFP Support and Research analysis.
 Use cases Preparation as part of Insurance Policy Process.
 Training New Recruits on Insurance Claim Process.

HCL Technologies

Designation Senior Business Analyst

Period April 2010 to December 2015
Project State Bank of India General Insurance Co Ltd
Applications Proficient Experience in eBao GS
Tools MS-VISIO, Bugzilla, HP Quality Center
Responsibilities  Provided Solutioning for Building Complex NCB Module in eBao
GS and got the approval from the client for Delivery of the
Module.
 Providing support to the Software developers, in understanding
the Non-Life Insurance Domain/Functional requirements of the
client.
 Training session to developers on General Insurance Concepts.
 Handling Change Request Implementation following discussion
 with client.
 Hands on exposure in the configuration of Core Insurance
application (eBao General system).
 Gathering requirements for Policy Administration Process (Incl.
Integrated Applications) for Products Personal as well as
Commercial Lines of Business.
 Prepared Traceability Matrix between RFP Points and
Requirement Documents thereby Mapping the requirements
Covered/Pending for Project closure.
 Providing Solutions for Requirements related to Policy
Administration Module.
 Identification and analyzing the requirements Vis-à-Vis the gaps
in the Core Insurance application (eBao General system).
 Developing functional test cases and execution of test cases and
supporting SIT team on system integration testing.
 Customizing the Application User manual for the Business users
of the client.
 Onsite UAT support and defect management. 
 Guiding the Template team in identifying the tags for Documents
like Quote, Policy, Endorsements, Receipts.
 Handled Policy Administration, Sales Channel Management,
Reinsurance, Claims in eBao GS & GCS.
 L3 Support for Production Issues.
 Providing Training Session to Business Users on Various Policy
Administration Process.
 Prepared Traceability Matrix between FSD and RFP Points to
understand if the Requirements mentioned as part of RFP are
covered in FSD to take the project for Closure.

Bajaj Allianz General Insurance Company Limited

Designation Senior Executive Underwriting

Period January 2003 to April 2010
Project
Applications GIOS- CGI Application
Tools MS-VISIO
Responsibilities  Handling Underwriting for Personal and Commercial LOB.
 Pan India Underwriter for Credit Card related Health Insurance
Policies.
 Handling Customer Queries related to Products & Services.
 Policy Servicing for Retail and Corporate Clients of Bank.
 Preparation of MIS for Renewal Cases on the basis of Claims
Experience, Risk Occupancy, etc. on Monthly Basis.
 Conduct Product Training session for Operations Team.
 Ensure Underwriting requirements compliance for Satellite and
Micro Offices.
 Evaluation of Documents underwritten at various branches.
 Underwriter for Micro Insurance (Health, Property and Personal
Accident).
  Conduct Audit of Branches on Documents related to Underwriting
Collected, Cash and Bank Remittances, Covernote Management.
 Performance Appraisal for the Operations/Underwriting Team.
 Adhoc Testing of New Products Launched Exclusively for
Bancassurance Channel and Update the Development team on
the Bugs/Corrections.

ACADEMIC QUALIFICATION

Pursuing PGDBA in Marketing with MITSDE, Pune 2018

Executive Diploma Program in Financial Management 2008

B. Com. 2000

 Done Certificate Courses with NIIT

 Proficient with MS-Office

PERSONAL TRAITS

 Ability to interact with clients and understand their business requirements and provide
solutions.
 Strong leadership skills with an ability to build, develop and lead result-oriented teams
 Excellent communication, presentation and interpersonal skills

Achievements

PERSONAL DETAILS

Date of birth : 16-Jul-1980

Languages known : English, Hindi and Tamil

Marital Status : Single

Passport No :
Permanent Address : New No.2,Old No.1/10,Shoba Nagar,
Ambattur,
Chennai-600053
Ph:- 9940145322
Email:[email protected]
Other Information