Resume Nivekka Balachandran

Nivekka Balachandran
Mobile: +91 8939027456
Mail id : [email protected]

Employee ID : 375859
Total Experience : 4 years
Designation : Associate
Specialization : Integration Testing , Functional Testing.

Career Objective:

Looking forward for a Challenging and Significant Career to work in Professional Environment
where I can enrich my Skills and Work towards the Organizational goals.

Experience Summary :
Having 4 Years of experience in WebServices Testing with good handsOn in SOAP UI.
Basic knowledge in Soap UI Groovy Scripting.
Good handsOn Knowledge in Salesforce Application.
Acquired productive acquaintance in EIE & API Testing including Functionality testing, Regression
testing and System testing.
In depth knowledge of SDLC and Testing Life Cycle and it's various aspects like functionality,
performance, regression and integration. Hands on experience in complete testing life cycle
which includes Test Estimation, Test Design, Execution, Defect management & Test Summary
reporting.
Well exposed and accommodative into AGILE and Waterfall Software Development Lifecycles.
Basic Knowledge in writing and executing SQL Queries.
ISTQB Certified Professional.
Experience in Test management tool - HP ALM
Building the QA team based on the project/product and working on fine deliverables and also
handling the team members

COMPUTER PROFICIENCY:
Operating System Windows
Languages ESQL, SQL, Groovy Scripting
Test Management Tool Soap UI
RTC
RQM
ALM
Database Systems SQL Server 2008.
Defect Tracking Tools Quality Center , RTC
ESB/Integration Technology IBM WMB v7.0, WMQ 7.0

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PROJECTS :
1) Pearson One CRM Integration Testing
Description :
Pearson is an international media company with market-leading businesses in education, business
information and consumer publishing. Pearson provides educational materials, technologies,
assessments and related services to teachers and students of all ages, generating approximately 60% of
sales in North America, with global operations in more than 70 countries.

Pearson Inc One CRM Data Integration

Duration Jan 2016 June 2017
Role Offshore QA Analyst
Location Chennai, India.
The main aim of One CRM programme is to introduce consistent best-in-class CRM business processes
and Salesforce.com as the common CRM platform across Marketing, Sales, and Service for every
business at Pearson.
As a part of One CRM programme, worked for various releases and involved in all phases of testing
which includes functional and integration testing, designing and executing test cases,
defects and preparation of various test reports.
1. Quality Management Plan.
2. Test Management plan
3. Test Phases details(SIT, Regression, End to End)
4. Browser compatibility testing
Release 3: The scope of this release was primarily on integration between Sales force and Web leads,
Book master, CMMart, Newsletter subscription.

Release 4: The scope of this release was primarily on integration between Sales force and Service Now
through ESB, that were in scope by designing and executing test cases based on the
requirement.

Release 5: The scope of this release was primarily on integration between Sales force and SAP through
ESB, that were in scope by designing and executing test cases based on the requirement.

ROLE AND RESPONSIBILITIES:

Responsible for highlighting risks and issues to the QA phases to a wider project and QA
management audience.
Review design requirements and documents as part of test script design and clarify any queries
with capability leads.
Test Planning, coordinating testing effort, responsible for test deliverables, status reporting to
management, issue escalations and resolutions.
Validating Testing Integration Request in ESB and validation of Flat files.
Involved in test design and review and test execution
Involved in the defect triage calls with the development team
Involved in Smoke testing activities.

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2) Aetna Inc Aetna V2020

Description:
Vision 2020 is a consumer-centric operating model to lead the next generation of healthcare in
the global marketplace. This new consumer-focused model enables Aetna to think differently
about its products, the way it service its customers, and how it measure its results. It aims to
build a better health care system which provides consumers with sustainable and affordable
health care that meet their needs and makes health care simpler and easier to navigate.

a, PMI Product Master Index

Aetna V2020 PMI Product Master Index

Duration May 2015 July 2015
Role Offshore QA Analyst
Location Chennai,India.

PROJECT DESCRIPTION:

For Federal Exchanges Transactions , receive the enw enrollment data, with or without subsidy
from FFM and process the members in the consumer Paltform enabling a differentiated
consumer experience.
PMI belonged to the Enrollment Train which involved the ingestion of policy Details of Members
into the EDH using Marklogic and validating the responses from IIB , API & Layer 7 Testing.

ROLE AND RESPONSIBILITIES:

Offshore Counterpart for the Scrum .

Excellent analytical, problem solving and communication skills.
Being a single member for Offshore, I was able to manage the technical deliverables on time.
Involved in API Testing using REST Client.
Analyzing the Test Scenarios in various aspects and preparation of Test Cases
Coordinated with the developers and have proficiently provided the deliverables on time
Used IBM tool named Rational Team concert (RTC) to track stories, create testing task and log
observations & defect
Used IBM tool named Rational Quality Manager (RQM) - to create Test plans, Test cases, and Test
script
Identified Bottlenecks and tracked it till its closure

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a. Aeppays Eye Of The Tiger .

Aetna V2020 Aeppays

Duration Aug 2015 Dec 2015
Role Offshore QA Analyst
Location Chennai,India.

PROJECT DESCRIPTION:

Produce Paper & Electronic claim output products including payments & Explanations of
payment Decisions to Aeppays (Core Application) .
The Process involved Processing of Paper claims in HRP, producing the payments.
The Payments generated are processed by the IIB as a payment extract which is validated in the
JDG format in Mainframes.

ROLE AND RESPONSIBILITIES:

Lead the team from Offshore .

Provided recommendations based on the bottlenecks found on analyzing the test results
Prepared Non-Functional Test strategy and Test plan and also provided training to the team
members .
Performed SOA Testing and Regression Testing.
Analyzing the Test Scenarios in various aspects and preparation of Test Cases & Test Scripts.
Involved in Functional testing and Regression Testing .
Active participation in scrum's story planning & grooming sessions .
Coordinated with the developers and have proficiently provided the deliverables on time
Efficient identification and logging of defect and tracked till its closure.

2. WebIT - QA - CIGNA

a. CIGNA - HRA

CIGNA CIGNA - HRA

Duration Aug 2014 Sep 2014
Role Tester
Location Chennai,India.

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PROJECT DESCRIPTION:

Cigna is an American Health Insurance Company providing Health Insurance Services. Recently it
has been ventured in India also.

Cigna HRA (Health Risk Assessment ) is a survey for policy holders to test their Health Fitness
through this web application.

ROLE AND RESPONSIBILITIES:

Handled individual modules efficiently.

Attended Status calls and meetings individually with the Onsite Counterpart.
Have excellent analytical, problem solving and communication skills.

b. CIGNA - CIPCA

CIGNA CIGNA - CIPCA

Duration Sep 2014 Jan 2015
Role Tester
Location Chennai,India.

PROJECT DESCRIPTION:

CIGNA-CIPCA is a web based application which is used by Underwriters for their day to day
activity. Business lines such as Traditional Life, Whole Life, Medical, Accident and Health will be
underwritten through this application

The application performs the functions like Manage underwriting workflows, Interface with
policy admin system to get previous policy data / claims data /customer data, Perform
calculations, Generate Management Reports, etc.

ROLE AND RESPONSIBILITIES:

Coordinated with the developers and have proficiently provided the deliverables on time.
Analysing the Test Scenarios in various aspects and preparation of Test Cases.

C, CIGNA - Mycigna

CIGNA CIGNA - Mycigna

Duration Feb 2015 Till Date
Role Tester
Location Chennai,India.

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PROJECT DESCRIPTION:

CIGNA- Mycigna is a Customer Portal where we can see customer eligibility and their coverage
details.
IRS-FSA is a part of Mycigna where we can see the customers Balances and Account
transactions of the current and previous year.

ROLE AND RESPONSIBILITIES:

Handled IRS-FSA Module for an individual SIT Release.

Had been a part of the Regression activities.

2. Johnson Controls INC Client

Johnson Controls and INC Johnson Controls and INC

Client
Duration Nov 2013 June 2014
Technologies WMB v7.0 , WMQ v7.0
Role Integration Developer
Operating Systems Windows
Location Bangalore,India.

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PROJECT DESCRIPTION:
Johnson Controls, Inc. is an American company globally offering products and services to
optimize energy and operational efficiencies of buildings, automotive batteries, electronics and
interior systems for automobiles.
ROLE AND RESPONSIBILITIES:
Responsible in development of new WMB interfaces in the given time with quality and according
to design and development standards.
Designing Message flows and Creation of message sets for various message formats.
Coordinating with onsite to get the requirements and queries resolved on time.
Responsible to support various test phases and resolving test defects within the SLA.
Preparation of unit test plan and unit testing for message flows, developed with different cases.
Participating in review for code and technical documents.
Developing Technical Specification documents for the Interfaces that are to be developed in
WMB.
Developing Physical Design Documents for the flows developed using WMB.
Involving in peer review activities. (Test case review).

EDUCATIONAL QUALIFICATION :
Completed B.E Electronics and Communication Engineering from B.S.A Crescent Engineering in
June 2012 with 70%.
Completed class XII in 2008 with 87.5%.
Completed class X in 2006 with 90%.

PERSONALITY TRAITS :

Can adapt to the conditions very quickly and like to create friendly atmosphere.
Dynamically eager to work in challenging and competitive environment.
Sincerity and Punctuality.
Quick & Dedicated Learner. Always dedicated towards my work and self-motivated.
Creative to discover new ideas which motivate me to work even harder.

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