Colegio Parroquial “Santa Rosa de Lima”- Lince

“Año de la Universalización de la Salud”

CARPE
TA DE
I. DATOS GENERALES:
RECU
I.1.NOMBRE Y APELLIDO : __ALEXANDER AQUIJE__
I.2.NIVEL : Secundaria
I.3.GRADO Y SECCIÓN : 4to - __B_
I.4.ÁREA : Inglés
I.5.COMPETENCIA : Produce written texts
I.6.PROFESOR : José Luis Morales Alegría
I.7.FECHA DE ENTREGA: Primera semana de marzo 2021.

Lince,21 de diciembre del 2020

 EXPERIENCIA 4

ACTIVIDAD DE AUTOAPRENDIZAJE 01

I. DATOS GENERALES

Name and surname: _________________________ Grade: 4th Year Section: _____

ÁREA: COMPETENCIA CAPACIDADES

ENGLISH Produce written texts. Plan the production of
various written texts.

Reflect on the form,

content and context of
written texts.

Create literary texts

according to the
expressive needs.

II. TÍTULO DE LA ACTIVIDAD N° 01

“A letter of complaint”
.

III. PROPÓSITOS
Debe haber una compresión del propósito de aprendizaje de la que se espera que él o ella
aprendan. ¿Qué es lo que se quiere lograr con el desarrollo de estas actividades?
Tiene que comprender el propósito.

“How to write a letter to complaint.”.

IV. PRODUCTOS. (Evidencias para las dos semanas).

 Escribe una carta de queja.

“Write a letter of complaint”.

 V. REFLEXIONA:
¿Qué te propone aprender esta ficha?
¿Qué estrategias, recursos, materiales
necesitarás para lograrlo?

VI. ACTIVIDADES A DESARROLLAR:

“A letter of complaint”

Learn how to write a letter of complaint.

Before reading
Do the preparation task first. Then read the text and tips and do the exercises.

Activity 01: Task 1

 Match the definitions (a–h) with the vocabulary (1–8).

Vocabulary Definition

1. …… a prescription a. a strong feeling of disappointment or worry-2

2. …… dismay b. a shop that sells medicine-3
3. …… a pharmacy c. a piece of paper from a doctor that says what medicine
you need-1
4. …… to call for something
d. to demand or ask for something-4
5. …… to take steps to do
something e. an amount of a medicine or drug that is dangerous for a
person-7
6. …… to bring something to
someone’s attention f. at work; doing work -8
7. …… an overdose g. to inform someone of something-6
8. …… on duty h. to take action to achieve a particular result-5
Reading text: A letter of complaint
Dear Sir/Madam,
I am writing to express my dismay at the service at your Eden Hill branch on Saturday
14 January.
I often collect prescriptions from the pharmacy on behalf of my grandmother, Mrs
Elaine Bingham. On this occasion there were two prescriptions: one for 10 x 50 mg
Kendomol and one for 50 x 100 mg Leoprone. I was served quickly even though there
appeared to be only one pharmacist on duty. However, as I was leaving I saw that I had
been given 500 mg tablets of Kendomol. This is ten times stronger than the prescription
called for.
If I hadn’t noticed the difference between the prescription and the actual tablets, my
grandmother could have taken a dangerous overdose of Kendomol. I would be worried
about getting any future prescriptions at Eden Hill.
The pharmacist apologised and corrected the mistake but I wanted to bring it to your
attention. I think it happened because there were not enough staff on duty. I understand
that mistakes happen but there needs to be a minimum of two pharmacists at all times so
all prescriptions can be checked.
I hope you can take steps to make sure this mistake does not happen
again. Yours faithfully,
Roger Bingham
……………………………………………………………………………………………

Tips
1. Focus on the most important facts. Don’t give unnecessary background information.
2. Make sure you include:
• the reason for writing (e.g. I am writing to ...)
• what went wrong
• what you would like to happen now.
3. Complaint letters are usually written in a formal style.
4. Use passives to be less direct and more formal, e.g. I was served quickly.
5. Use Yours faithfully to sign off if you don’t know the name of the person you’re
writing to.
Activity 02: Task 2

 Match the sentences (1–6) with the parts of the email (a–f).

Sentences
1. …… Yours faithfully, -f
2. …… I have been a regular customer of your shop for many years. -c
3. …… I would like a refund of the difference as soon as possible. -e
4. …… Dear Sir/Madam, -a
5. …… I am writing to express my dissatisfaction at the service I received .-b
6. …… After leaving your shop today, I realised I had been charged £100 instead of
£10. -d

Parts of the email

a. greeting
b. introducing your reason for writing
c. background information
d. what went wrong
e. what you’d like to happen
f. closing

Activity 03: Task 3

 Write the sentences in the correct group.

 I hope you can take steps to make I must insist on a full refund.
sure this does not happen again.

I trust that you will replace the item.

There seems to be a problem with
What
I would
the battery. bewent wrong
grateful if you could look What you’d like to happen
into the matter.
When I checked the item, I found

The delay was unacceptable.

There is an error in the bill.

Activity 04: Task 4

 Rewrite these sentences using the passive to avoid saying the pharmacist.

1. The pharmacist served me within ten minutes.

I was served within ten minutes.
2. I realised the pharmacist had given me the wrong medicine.
I realised I had been given the wrong medicine.
3. The pharmacist should have checked the prescription more carefully.
The prescription should be reviewed more carefully.
4. The pharmacist corrected the mistake.
The mistake was corrected
5. The pharmacist must not make this mistake again.
This mistake must not be made again.

Discussion
Have you ever made a complaint? What happened?

Yes. I had recently bought a new video card for my computer and I waited for 2 weeks
for it to arrive at my house, but when it arrived I realized that I had been scammed so I
had to contact the company to ask for a refund and refund of the product and it was not
easy because it was a product of international shipping. Finally after 1 week of contact I
was able to return the product and receive my refundVII. ACTIVIDADES DE
METACOGNICIÓN:

Se pueden plantear las siguientes preguntas:

1.- ¿Lograste cumplir tu meta de aprendizaje?
si
2.- ¿Cómo lograste cumplirla?
Estudiando mas y resolviendo los ejercicios
3.- ¿Qué estrategias, recursos y materiales te ayudaron para cumplir tu meta?
Estudiar semanalmente mi ingles mediante mi academia
4.- ¿Qué dificultades se te presentaron en el desarrollo de la ficha?
Ninguna

VIII. FICHA DE AUTOEVALUACIÓN

GUÍA DE AUTOEVALUACIÓN
INDICACIONES
INSTRUCCIONES
Se presentan los siguientes ítems los cuales deberás leer y luego, marcar la alternativa
que consideres.

N˚ ÍTEM sí no Algunas veces

01 Las actividades propuestas fueron entendidas. X
02 Realizaste las actividades con apoyo de alguien. X
03 Organizaste tu tiempo para realizar tu carpeta de X
recuperación.
04 Consideras que las actividades de la carpeta te ayudan X
a comprender mejor el curso.
05 Lograste resolver las actividades en el tiempo x
establecido.

INSTRUMENTOS DE EVALUACIÓN Y CRITERIOS.

 Rúbricas

Criterios de evaluación: (Precisar los criterios a evaluarse de acuerdo a la

actividad propuesta en la unidad).
 ACTIVIDAD DE AUTOAPRENDIZAJE 02

II. DATOS GENERALES

Name and surname: Alexander Aquije Grade: 4 th Year Section: B

ÁREA: COMPETENCIA CAPACIDADES

ENGLISH Produce written texts. Plan the production of
various written texts.

Reflect on the form,

content and context of
written texts.

Create literary texts

according to the
expressive needs.

II. TÍTULO DE LA ACTIVIDAD N° 02

“An opinion essay”

.
III. PROPÓSITOS
Debe haber una compresión del propósito de aprendizaje de la que se espera que él o ella
aprendan. ¿Qué es lo que se quiere lograr con el desarrollo de estas actividades?
Tiene que comprender el propósito.

“This can be proved the capacity of the human brain is the likely
more efficient system than internet material”.

IV. PRODUCTOS. (Evidencias para las dos semanas).

 Escribe un ensayo

“Write an opinion essay”.

V.
REFLEXIONA:
¿Qué te propone aprender esta ficha?
¿Qué estrategias, recursos, materiales
necesitarás para lograrlo?
VI. ACTIVIDADES A DESARROLLAR:

“An opinion essay”

Learn how to write an opinion essay.
Before reading
Do the preparation task first. Then read the text and tips and do the exercises.

Activity 01: Preparation task

Information will soon be so easy to find on the internet that people will not need to
remember anything. Do you agree?

 Tick the four ideas that are most relevant to this question.

________ You can find information about everything on the internet.

________ Not everyone has access to the internet all the time.
________ Internet banking is very popular now.
________ People use the internet to commit crimes.
________ It is quicker to remember something than to look it up online.
________ Not everything you read on the internet is true.
________ The internet is an important tool for marketing.

Reading text: An opinion essay

Information will soon be so easy to find on the internet that people will not need
to remember anything. Do you agree?
Nowadays all the information we could ever need is available online and some people
say that means the end of having to learn anything.
It is true that these days everything you want to know is a few clicks away as long as
you have internet access. However, not everyone has working internet all the time, for
example in certain buildings or remote locations, so we do need to be able to remember
information. Moreover, it takes time to look up everything you need to know online,
whereas remembering something is immediate. The human memory is a much more
efficient system.
Another problem is the quality of the information online. How do we know if it is
accurate or reliable? We need to think about other facts we know and remember how to
compare information from different websites. Knowing (and remembering) how to find
certain information will be more important than knowing the information itself.
Finally, the internet is a good tool but it is not a useful replacement for our brains. If we
did not remember anything, we would all spend even more time on our phones and
computers than we already do, which is not good for society.
In conclusion, the internet offers us many things but it is still important to use our
knowledge and memories. We need our memories to function without the internet and
we also need to know how to use the internet properly.
……………………………………………………………………………………………

Tips
1. Read the question carefully. Respond to all ideas in it or all parts of it.
2. Plan your ideas first and then choose the best ones.
3. Introduce your essay by restating the question in your own words.
4. Show understanding of both sides of the argument.
5. Use linking words to connect your ideas.
6. Draw your conclusion from the main ideas in your essay. Don’t introduce new ideas
at the end.

Activity 02: Task 1

 Write a number (1–5) to put the essay paragraphs in order.

_____2__ Main point – the advantages of using memory over searching online

____4___ Main point – the negative social effects of internet use

____1___ Introduction – an explanation of the essay question in other words

___5____ Conclusion – the internet cannot replace memory

____3___ Main point – the difficulty of finding good quality information online
 Activity 03: Task 2

 Write the linking words and phrases in the correct group.

To sum up On the other hand However

What’s more Moreover As well as

Whereas Finally In conclusion

Contrasting Adding ideas Finishing

What’s more TO SUM UP

FINALLY
On the other hand MORE OVER IN CONCLUSION
HOWEVER WHERE AS
AS WELL AS

Activity 03: Task 2

 Complete the sentences.

other hand Moreover Finally

Nowadays However whereas

more conclusion As well as

1. Nowadays, people are living longer and staying active until later in their lives.

2. Most people agree that living longer is a good thing. However, an ageing
population presents some challenges for society.
3. In the past, people lived on average 14 years past retirement age, whereas now
they can expect to live 30.
 4. People’s retirement savings have to last longer. more , there may be little or no
support available from a state pension.
5. On the other hand, many companies can benefit from the experience and
expertise of older workers. What’s Moreover, many retired people say they
enjoy working occasionally on one-off projects.
6. As well as contributing to the workplace, older members of society can spend
valuable time with their children and grandchildren.
7. Finally, caring for the elderly is also an issue. Financial and practical support
should be available to help people look after their loved ones.
8. In conclusion, living longer can bring many opportunities but also some
challenges. People need to plan for the future and the government should
provide financial and practical support for people’s retirement and medical care.

DISCUSSION

What do you think about the question? Would it be better or worse if we never learned
anything and just used the internet instead?

I think that we should not depend on technology to remember and learn everything we
know because a large part of the population does not have access to good quality
internet to search for any type of information on their computer and if at some point If
we were to be in some kind of situation in which we could not have access to
technology / internet, we would enter a state of panic and ignorance.
In conclusion, I am not in favor of depending 100% on technology to remember all our
knowledge due to the different problems that we could encounter and the lack of
expansion of coverage and knowledge to certain areas.

VII. ACTIVIDADES DE METACOGNICIÓN:

Se pueden plantear las siguientes preguntas:

1.- ¿Lograste cumplir tu meta de aprendizaje?
2.- ¿Cómo lograste cumplirla?
3.- ¿Qué estrategias, recursos y materiales te ayudaron para cumplir tu meta?
4.- ¿Qué dificultades se te presentaron en el desarrollo de la ficha?
VIII. FICHA DE AUTOEVALUACIÓN

GUÍA DE AUTOEVALUACIÓN
INDICACIONES
INSTRUCCIONES
Se presentan los siguientes ítems los cuales deberás leer y luego, marcar la alternativa
que consideres.

N˚ ÍTEM sí no Algunas veces

01 Las actividades propuestas fueron entendidas. x
02 Realizaste las actividades con apoyo de alguien. x
03 Organizaste tu tiempo para realizar tu carpeta de x
recuperación.
04 Consideras que las actividades de la carpeta te ayudan x
a comprender mejor el curso.
05 Lograste resolver las actividades en el tiempo x
establecido.

INSTRUMENTOS DE EVALUACIÓN Y CRITERIOS.

 Rúbrica

Criteria Scale Score

Ideas connected to the topic (1-5)
Correct use of grammar, punctuation and spelling (1-5)
Use of different resources for a better understanding (1-5)
Varied and interesting words including personal opinion (1-5)