Refrigerator

user manual

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Thank you for purchasing this Samsung product.

Free Standing Appliance

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 Contents
SAFETY INFORMATION………………………………………………………………… 2
SETTING UP YOUR FRENCH DOOR REFRIGERATOR…………………………… 17
OPERATING YOUR FRENCH DOOR REFRIGERATOR…………………………… 26
TROUBLESHOOTING…………………………………………………………………… 46

Safety information
SAFETY INFORMATION • This appliance can be
used by children aged
• Before operating the
from 8 years and above
appliance, please read this
and persons with reduced
manual thoroughly and retain
physical, sensory or mental
it at a safe place near the
capabilities or lack of
appliance for your future
experience and knowledge
reference.
if they have been given
• Use this appliance only for
supervision or instruction
its intended purpose as
concerning use of the
described in this instruction
appliance in a safe way and
manual. This appliance is not
understand the hazards
intended for use by persons
involved.
(including children) with
Children shall not play with
reduced physical, sensory
the appliance.
or mental capabilities, or
Cleaning and user
lack of experience and
maintenance shall not be
knowledge, unless they have
made by children without
been given supervision or
supervision.
instruction concerning use
• Warnings and Important
of the appliance by a person
Safety Instructions in this
responsible for their safety.
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 manual do not cover all Important safety symbols
possible conditions and and precautions :
situations that may occur.
It is your responsibility to use Hazards or unsafe
common sense, caution, practices that may result
and care when installing, in severe personal
WARNING

maintaining, and operating injury or death.

safety information
your appliance.
Hazards or unsafe
• Because these following
practices that may result
operating instructions
in minor personal injury
CAUTION

cover various models, the

or property damage.
characteristics of your
refrigerator may differ slightly
from those described in this Do NOT attempt.
manual and not all warning Do NOT disassemble.
signs may be applicable.
If you have any questions Do NOT touch.
or concerns, contact your Follow directions
nearest service center or find carefully.
help and information online Unplug the power plug
at www.samsung.com. from the wall socket.
• It is hazardous for anyone
Make sure the machine
other than an Authorised
is grounded to prevent
Service Person to service this
electric shock.
appliance.
In Queensland – the Call the contact center
authorized Service Person for help.
MUST hold a Gas Work Note.
Authorisation or Licence for
hydrocarbon refrigerants, to
carry out Servicing or repairs
which involve the removal of
covers. (For Australia only)

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 These warning signs are WARNING
SEVERE WARNING
here to prevent injury to you SIGNS FOR
and others. TRANSPORTATION
Please follow them carefully. AND SITE
After reading this section,
keep it in a safe place for • When transporting
future reference. and installing the
appliance,care should be
taken to ensure that no
parts of the refrigerating
CE Notice circuit are damaged.
This product has been • R-600a or R-134a is used as
determined to be in a refrigerant.
compliance with the Low Check the compressor label
Voltage Directive (2006/95/ on the rear of the appliance
EC), the Electromagnetic or the rating label inside the
Compatibility Directive refrigerator to see which
(2004/108/EC), RoHS Directive refrigerant is used for your
(2011/65/EU), Commission refrigerator.
Delegated Regulation (EU) • When this product contains
No 1060/2010 and the Eco- flammable gas (Refrigerant
Design Directive(2009/125/ R-600a),
EC) implemented by Regulation -- Refrigerant leaking from the
(EC) No 643/2009 of the pipe work could ignite or
European Union. (For products cause an eye injury.
sold in European Countries If a leak is detected, avoid
only) any naked flames or potential
sources of ignition and air the
room in which the appliance
is standing for several
minutes.
-- In order to avoid the creation
of a flammable gas-air
mixture if a leak in the
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 refrigerating circuit occurs, WARNING
SEVERE WARNING
the size of the room in which SIGNS FOR
the appliance may be sited INSTALLATION
depends on the amount of
• Do not install this
refrigerant used.
appliance in a humid,
-- Never start up an appliance
oily or dusty location, in

safety information
showing any signs of
a location exposed to
damage. If in doubt, consult
direct sunlight and water
your dealer. The room where
(rain drops).
the refrigerator will be sited
-- Deteriorated insulation of
must be 1 m³ in size for every
electrical parts may cause an
8 g of R-600a refrigerant
electric shock or fire.
inside the appliance.
• Do not place this refrigerator
The amount of refrigerant in
in direct sunlight or expose to
your particular appliance is
the heat from stoves, room
shown on the identification
heaters or other appliances.
plate inside the appliance.
• Do not plug several
-- If the appliance contains
appliances into the same
isobutane refrigerant
multiple power board.
(R-600a), a natural gas
The refrigerator should
with high environmental
always be plugged into its
compatibility that is, however,
own individual electrical
also combustible.
outlet which has a voltage
When transporting and
rating that matched the
installing the appliance,
rating plate.
care should be taken to
ensure that no parts of -- This provides the best
the refrigerating circuit are performance and also
damaged. prevents overloading house
wiring circuits, which could
cause a fire hazard from
overheated wires. If the wall
socket is loose, do not insert
the power plug.

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 -- There is a risk of electric in a damp place or place
shock or fire. where it may come in
• Do not use a cord that contact with water.
shows cracks or abrasion -- Deteriorated insulation of
damage along its length or at electrical parts may cause an
either end. electric shock or fire.
• Do not bend the power cord • Connect the power plug in
excessively or place heavy proper position with the cord
articles on it. hanging down.
• Do not use aerosols near the -- If you connect the power
refrigerator. plug upside down, wire can
-- Aerosols used near the get cut off and a cause fire or
refrigerator may cause an an electric shock.
explosion or fire. • Do not use a cord that
• Do not install this appliance shows cracks or abrasion
in a location where gas may damage along its length or at
leak. either end.
-- This may result in an electric • Make sure that the power
shock or fire. plug is not squashed or
damaged by the back of the
• The installation or any refrigerator.
service of this appliance • When moving the refrigerator,
is recommended by a be careful not to roll over or
qualified technician or damage the power cord.
service company. -- This constitutes a fire hazard.
-- Failing to do so may result • The appliance must be
in an electric shock, fire, positioned so that the plug is
explosion, problems with the accessible after installation.
product, or injury. • Keep the packing materials
• This refrigerator must be out of reach of children.
properly installed and located -- There is a risk of death from
in accordance with the suffocation if children put
manual before it is used. them on their head.
• Do not install the refrigerator
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 • This appliance must be CAUTION SIGNS FOR
CAUTION
properly grounded. Do INSTALLATION
not ground the appliance
• Keep ventilation
to a gas pipe, plastic
opening in the appliance
water pipe, or telephone
enclosure or mounting
line.
structure clear of
-- You must ground the

safety information
obstruction.
refrigerator to prevent any
• Allow the appliance to stand
power leakages or electric
for 2 hours before loading
shocks caused by current
foods after installation and
leakage from the refrigerator.
turning on.
-- This may result in an electric
shock, fire, explosion, or
problems with the product.
-- Never plug the power cord
into a socket that is not
grounded correctly and make
sure that it is in accordance
with local and national
codes.
-- When installing the
• If the power cord is
refrigerator, make sure both
damaged, have it
legs contact the floor for
replaced immediately by
secure installation.
the manufacturer or its
Legs are located at the
service agents.
bottom back of freezer door.
• The fuse on the refrigerator
Insert a flathead screwdriver
must be changed by a
and turn it in the direction of
qualified technician or service
the arrow until it is level.
company.
-- Always balance the load on
-- Failing to do so may result in
each door.
an electric shock or personal
injury. -- Overload on any one door
may fell the refrigerator,
causing physical injury.
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 WARNING
SEVERE WARNING supervised to ensure that
SIGNS FOR USING they do not play with the
appliance. Keep fingers out
• Do not insert the power
of “pinch point” areas :
plug with wet hands.
clearances between the
• Do not store articles on the
doors and cabinet are
top of the appliance.
necessarily small. Be careful
-- When you open or close the when you open the doors
door, the articles may fall and when children are in the area.
cause a personal injury and/ Do not let children hang on
or material damage. the door.
• Do not put items filled with If not, a serious injury may
water on the refrigerator. occur. There is a Risk of
-- If spilled, there is a risk of fire children entrapment. Do not
or electric shock. let children enter inside the
• Do not let children hang on refrigerator.
the door. • To prevent children
-- Failure to do so may cause entrapment, you must
serious personal injury. reinstall the divider using
• Do not leave the doors of provided screws after
the refrigerator open while cleaning or other actions if
the refrigerator is unattended you removed the divider from
and do not let children enter the drawer.
inside the refrigerator. • Never put fingers or other
• Do not allow babies or objects into the dispenser
children go inside the drawer. hole.
-- It can cause death from -- Failure to do so may cause
suffocation by entrapment or personal injury or material
personal injury. damage.
• Do not sit on the Freezer • Do not store volatile or
door. flammable substances such
-- The door may be broken and as benzene, thinner, alcohol,
cause a personal injury. ether or LP gas in the
• Children should be refrigerator.
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 -- The storage of any of such recommended by the
products may cause an manufacturer.
explosion. • Do not damage the
• Do not store low refrigerant circuit.
temperature-sensitive • This appliance should be
pharmaceutical products, positioned in such a way that

safety information
scientific materials or other it is accessible to the power
low temperature-sensitive plug.
products in the refrigerator. -- Failing to do so may result in
-- Products that require an electric shock or fire due
strict temperature controls to electric leakage.
must not be stored in the
refrigerator. • This product is intended
• Do not place or use electrical only for the storage
appliance inside the of food in a domestic
refrigerator, unless they are of environment.
a type recommended by the • Bottles should be stored
manufacturer. tightly together so that they
• Do not use a hair dryer to dry do not fall out.
the inside of the refrigerator. • In the event of a gas leak
Do not place a lighted (such as propane gas,
candle in the refrigerator for LP gas, etc.), ventilate
removing bad odors. immediately without touching
-- This may result in an electric the power plug.
shock or fire. Do not touch the appliance
• Do not touch the inside walls or power cord.
of the freezer or products • Do not insert hands, feet
stored in the freezer with wet or metal objects (such as
hands. chopsticks, etc.) into the
-- This may cause frostbite. bottom or the back of the
• Do not use mechanical refrigerator.
devices or any other means -- This may result in an electric
to accelerate the defrosting shock or injury.
process, other than those -- Any sharp edges may cause
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 a personal injury. or injury.
-- Do not use a ventilating fan. • If the appliance generates a
-- A spark may result in an strange noise, a burning or
explosion or fire. smell or smoke, unplug the
• Use only the LED Lamps power plug immediately and
provided by manufacturer or contact your nearest service
service agent. center.
• Children should be -- Failing to do so may result in
supervised to ensure that an electric or fire hazards.
they do not play with and/or • If you experience difficulty
climb into the appliance. when changing the light,
contact service agent.
• Do not disassemble or • If the products is equipped
repair the refrigerator by with the LED Lamp, do not
yourself. disassemble the Lamp Cover
-- You run a risk of causing and LED Lamp by yourself.
a fire, malfunction and/ or -- Please contact your service
personal injury. In case of agent.
malfunction, please contact • If any dust or water is in the
your service agent. refrigerator, pull out power
plug and contact your
• Do not attempt to repair, Samsung Electronics service
disassemble, or modify center.
the appliance yourself.
-- There is a risk of fire.
-- Do not use any fuse(such as
cooper, steel wire, etc.) other
than the standard fuse.
-- When repairing or reinstalling
the appliance is required,
contact your nearest service
center.
-- Failing to do so may result
in an electric shock, fire,
problems with the product,
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 CAUTION
CAUTION SIGNS FOR the glass may break and
USING cause personal injury and
property damage.
• To get best performance
from the product, • Do not change or modify
-- Do not place foods too the functionality of the
closely in front of the vents refrigerator.

safety information
at the rear of the appliance -- Changes or modifications
as it can obstruct free air may result in a personal
circulation in the refrigerator injury and/or property
compartment. damage. Any changes or
-- Wrap the food up properly or modifications performed by a
place it in airtight containers 3rd party on this completed
before putting it into the appliance are neither covered
refrigerator. under Samsung warranty
service, nor is Samsung
-- Do not put any newly
responsible for safety issues
introduced food for freezing
and damages that result from
near to already existing food.
3rd party modifications.
• Do not stand on top of the
• Do not block air holes.
appliance or place objects
(such as laundry, lighted -- If the air holes are blocked,
candles, lighted cigarettes, especially with a plastic bag,
dishes, chemicals, metal the refrigerator can be over
objects, etc.) on the cooled. If this cooling period
appliance. lasts too long, the water filter
may break and cause water
-- This may result in an electric
leakage.
shock, fire, problems with the
product, or injury. -- Do not put any newly
introduced food for freezing
• Do not place carbonated
near to already existing food.
or fizzy drinks in the freezer
compartment. Do not put • Please observe maximum
bottles or glass containers in storage times and expiry
the freezer. dates of frozen goods.
-- When the contents freeze, • Fill the water tank, ice tray
and water cubes only with
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 potable water (mineral water CAUTION
CAUTION SIGNS
or purified water). FOR CLEANING AND
-- Do not fill the tank with tea MAINTENANCE
or a Sports drink. This may
• Do not directly spray
damage the refrigerator.
water inside or outside
• Use only the ice-maker the refrigerator.
provided with the refrigerator. -- There is a risk of fire or
• The water supply to this electric shock.
refrigerator must only be • Do not use or place any
installed/connected by a substances sensitive
suitably qualified person to temperature such
and connected to a potable as inflammable sprays,
water supply only. inflammable objects, dry ice,
• In order to operate the medicine, or chemicals near
ice-maker properly, water the refrigerator.
pressure of 138~862 kPa Do not keep volatile or
(1.4~8.8 kgf/cm³) is required. inflammable objects or
• Do not spray volatile material substances (benzene,
such as insecticide onto the thinner, propane gas, etc.) in
surface of the appliance. the refrigerator.
-- As well as being harmful to -- This refrigerator is for storing
humans, it may also result food only.
in an electric shock, fire or -- This may result in a fire or an
problems with the product. explosion.
• Do not apply strong shock • Do not spray inflammable
or excessive force onto the gas near the refrigerator.
surface of glass. -- There is a risk of explosion or
-- Broken glass may result fire.
in a personal injury and/or • Do not spray cleaning
property damage. products directly on the
display.
-- Printed letters on the display
may come off.
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 • Remove any foreign matter behind the appliance.
or dust from the power plug -- When moving the refrigerator,
pins. But do not use a wet be careful not to roll over or
or damp cloth when cleaning damage the power cord
the plug, remove any foreign -- This may result in an electric
material or dust from the shock or fire.
power plug pins.

safety information
• Do not modify the
-- Otherwise there is a risk of refrigerator. Unauthorized
fire or electric shock. modifications can cause
• Never put fingers or other safety problems.
objects into the dispenser To reverse an unauthorized
hole and ice chute. modification, we will charge
-- It may cause a personal the full cost of parts and
injury or material damage. labor.

• Unplug the refrigerator

before cleaning and
performing maintenance.
• Plug the power plug into the SEVERE WARNING
CAUTION

wall socket firmly. Do not SIGNS FOR

use a damaged power plug, DISPOSAL
damaged power cord or • Ensure that none of the
loose wall socket. pipes on the back of the
-- This may result in an electric appliance are damaged
shock or fire. prior to disposal.
• Do not pull or excessively • R-600a or R-134a is used
bend the power cord. Do not as a refrigerant. Check the
twist or tie the power cord. compressor label on the rear
Do not hook the power cord of the appliance or the rating
over a metal object, place a label inside the refrigerator
heavy object on the power to see which refrigerant is
cord, insert the power cord used for your refrigerator.
between objects, or push the When this product contains
power cord into the space flammable gas (Refrigerant
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 R-600a), contact your local well out of the reach of
authority in regard to safe children, as packaging
disposal of this product. materials can be dangerous
Cyclopentane is used as an to children.
insulation blowing gas. -- If a child places a bag over
The gases in insulation its head, it may result in
material require special suffocation.
disposal procedure.
Please contact your local
authorities in regard to the
environmentally safe disposal
of this product. Ensure that ADDITIONAL TIPS
none of the pipes on the FOR PROPER USAGE
back of the appliances are • In the event of a power
damaged prior to disposal. failure, call the local office of
The pipes shall be broken in your Electricity Company and
the open space. ask how long it is going to
• When disposing of this last.
product or other refrigerators, -- Most power failures that are
remove the door/door seals, corrected within an hour
door latch so that small or two will not affect your
children or animals cannot refrigerator temperatures.
become trapped inside. However, you should
Leave the shelves in place so minimize the number of door
that children may not easily openings while the power is
climb inside. Children should off.
be supervised to ensure that -- Should the power failure last
they do not play with the old more than 24 hours, remove
appliance. all frozen food.
• Please dispose of the • If keys are provided with the
packaging material for this refrigerator, the keys should
product in an environmentally be kept out of the reach of
friendly manner. children and not be in the
• Keep all packaging materials vicinity of the appliance.
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 • The appliance might greenhouse gases covered
not operate consistently by the Kyoto Protocol.
(possibility of temperature • Foam blown with fluorinated
becoming too warm in the greenhouse gases.
refrigerator) when sited • Foam blown additive:
for an extended period of Perfluorohexane Global
time below the cold end of

safety information
Warming Potential (GWP)
the range of temperature = 9000
for which the refrigerating
appliance is designed.
• Do not store food which
spoils easily at low Saving Energy Tips
temperature, such as -- Install the appliance in a
bananas, melons. cool, dry room with adequate
• Your appliance is frost free, ventilation.
which means there is no Ensure that it is not exposed
need to manually defrost to direct sunlight and never
your appliance, as this will be put it near a direct source of
carried out automatically. heat (radiator, for example).
• Temperature rise during -- Not to block any vents and
defrosting can comply with grilles is recommended for
ISO requirements. energy efficiency.
But if you want to prevent an -- Allow warm food to cool
undue rise in the temperature down before placing it in the
of the frozen food while appliance.
defrosting the appliance, -- Put frozen food in the
please wrap the frozen refrigerator to thaw.
food up in several layers of You can then use the low
newspaper. temperatures of the frozen
• Any increase in temperature products to cool food in the
of frozen food during refrigerator.
defrosting can shorten its -- Do not keep the door of
storage life. the appliance open for too
• Contains fluorinated long when putting food in or
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 taking food out. This appliance is intended
The shorter time for which to be used in household and
the door is open, the less ice similar applications such as
will form in the freezer. -- staff kitchen areas in shops,
-- Clean the rear of the offices and other working
refrigerator regularly. environments;
Dust increases energy -- farm houses and by
consumption. clients in hotels, motels
-- Do not set temperature and other residential type
colder than necessary. environments;
-- Ensure sufficient air exhaust -- bed and breakfast type
at the refrigerator base environments;
and at the back wall of the -- catering and similar non-retail
refrigerator. applications.
Do not cover air vent
openings.
-- Allow clearance to the right,
left, top when installing.
This will help reduce power
consumption and keep your
energy bills lower.
-- For the most efficient use
of energy, please keep the
all inner fittings such as
baskets, drawers, shelves
on the position supplied by
manufacturer.

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 Setting up your French Door
Refrigerator
GETTING READY TO INSTALL B

THE REFRIGERATOR A

setting up
Congratulations on your purchase of this Samsung E
French Door Refrigerator. D
C
We hope you enjoy the state-of-art features and
efficiencies that this new appliance offers.

Selecting the best location for the Model RF28HD*

refrigerator
Depth “A” 851 mm

Choose: Width “B” 908 mm

Height “C” 1749 mm

• A location with easy access to a water supply.
Overall Height “D” 1777 mm
• A location without direct exposure to sunlight.
• A location with level (or nearly level) flooring. Depth “E” 913 mm
• A location with enough space for the
refrigerator doors to open easily.
• A location that allows sufficient space to the
right, left, back, and top for air circulation.
50 mm
If the refrigerator does not have enough space,
it can cause the bad influence to refrigeration
efficiency and power consumption.
• A location that allows you to move the
refrigerator easily if it needs maintenance or 125° 125°
service. 335 mm
• Do not install the refrigerator in locations where 1578 mm
the temperature is over 110 °F (43 °C) or below
50 °F (10 °C ). 908 mm

122 mm
735 mm

61 mm
1213 mm
1333 mm

• Each measurement based on the design

dimension, so it may differ depending on
the measuring method.

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 When moving your refrigerator ACCESSORIES AND REQUIRED
To prevent floor damage, be sure the front TOOLS
CAUTION adjusting legs are in the up position (above
The following accessory is included with your
the floor).
refrigerator:
Refer to ‘Leveling the Refrigerator’ on
page 22.

Shim Hinge Middle 2 EA

Flat-blade screw Control Lever

driver (-)
Required Tools (Not provided)
You need the following tools to complete the
installation of your refrigerator:

Flooring
For proper installation, you must place this
refrigerator on a level, hard surface that is the
same height as the rest of the floor. Philips Flat-blade screw Socket wrench
This surface should be strong enough to support a screwdriver (+) driver (-) 10 mm
fully loaded refrigerator.
To protect the finish of the flooring, cut a large
section of the cardboard carton and place it under
the refrigerator where you are working.
Allen wrench
When moving the refrigerator, you need to pull and Pliers
5 mm
push it straight forwards or back.
Do not wiggle it from side to side.

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 REMOVING THE REFRIGERATOR With the door opened
DOORS 1. Remove 3 screws holding down the TOP
TABLE ( 1 ) and separate the connected wires.
For some installations, you need to remove the
fridge and freezer drawers so you can move the
refrigerator to its final location.
Do not remove the doors/drawer if you don’t need (1)
to. If you do not need to remove the refrigerator
doors, go to ‘Leveling the Refrigerator’ on page
22.

setting up
If you need to remove the doors. continue below.
Before removing the door/drawer, make sure you
read the following items:

Disconnect power to the refrigerator 2. Disconnect two connectors ( 2 ) on the left side
WARNING before removing the door or drawer. door. To remove the water coupler from the
hinge, twist and pull it from the hinge.
Remove the water line ( 3 ) while pressing the
• Be careful not to drop, damage or marked part ( 4 ) of the water line coupler.
scratch the door / drawer while removing
them.
(2)
• Be careful not to injure yourself while removing
the doors / drawer.
• Reattach the door/drawer properly to avoid:
-- Moisture from air leakage.
-- Uneven door alignment. (3)
-- Wasting energy due to improper door seal. (4)

3. Pull and remove the hinge lever ( 5 ).

Disassembling the refrigerator doors Remove the ground screw ( 6 ) attached to the
upper left door hinges with a philips screwdriver
Be careful not to drop and scratch the (+). Remove the upper left and right door
WARNING doors while removing them. hinges ( 7 ).

(5) (6)

(7)

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 4. Lift the door straight up to remove. REATTACHING THE
REFRIGERATOR DOORS
To reattach the fridge doors after you have moved
the fridge to its final location, assemble the parts in
reverse order.

1. The Water Line must be fully inserted into the

center of the transparent coupler (Type A) or the
Guide Lines (Type B) to prevent water leakage
from the dispenser.
5. Remove the screw ( 8 ) attached to the
lower left and right door hinges with a philips Type A Type B

screwdriver (+).
Remove the 2 hex head bolts ( 9 ) attached to
the lower left and right door hinges with an allen
wrench (3/16”). Dispenser
Remove the lower left and right door hinges
( 10 ).

Center of Transparent The Guide Lines

(10) coupler
(8)
(9)

Allen wrench

DISASSEMBLE THE FREEZER

DRAWER
1. Take out the upper drawer by lifting it up.

2. Remove the freeze room guard ( 1 ) by lifting

the guard up.

(1)

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 3. Take out the lower basket ( 2 ) by lifting the
basket up from the rail system.

(2)

setting up
You can scratch the side of the bin if you
CAUTION twist it left or right when disassembling or
re-assembling it.

4. Press the fixing hook of the rail system.

RE-ASSEMBLE THE FREEZER

DRAWER
5. Holding the top of the Freezer Drawer, pull it To reattach the drawer after you have moved the
out all the way, and then remove it from the rail fridge to its fi nal location, assemble the parts in
system. reverse order.

Be careful not to scratch or dent the

CAUTION sliding rail by letting it strike the floor.

Make sure that you mount the freezer

CAUTION basket in the right position when removing
/ installing the freezer door. Failing to do
so may result in the door not opening or
closing properly.

Putting too much food into the freezer

CAUTION drawers can prevent the freezer from
closing completely and can cause frost
build-up.

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 LEVELING THE REFRIGERATOR If the right side is lower, perform the same
procedure, but with the right control lever.
Make sure the refrigerator is level so that you can
make final adjustments. It is difficult to remove the cover leg
Use a level to test if the refrigerator is level both front from the refrigerator, so we do not
side to side and back to front. recommend making small adjustments
If the refrigerator is not level, you will not be able with the control lever.
to get the doors perfectly even, which may cause Instead, refer to the next page for the best
moisture condensation and increased energy bills. way to make minor adjustments to the
Below is an example of how to level the refrigerator doors.
if the left side of the refrigerator is lower than the
right side.

MAKING MINOR ADJUSTMENTS

How to adjust the level
BETWEEN DOORS
1. Open the freezer drawer and remove the lower
Remember, a leveled refrigerator is necessary for
basket.
getting the doors perfectly even.
2. Insert a flat-blade screwdriver (-) into a notch on
If you need help, review the previous section on
the left control lever, and then turn it counter-
leveling the refrigerator.
clockwise to level the refrigerator.
(You turn the lever clockwise to lower the
refrigerator and counterclockwise to raise it.)

Adjustment part
Fixed part
flat-blade Control Lever
screwdriver (-)

Both control levers must be touching the The left door is fixed.
CAUTION floor to avoid possible personal injury or To make minor adjustments between
property damage because of tipping. doors, adjust only the right door.

The refrigerator on an uneven floor may tilt.

CAUTION To prevent this, adjust the leg so that it
contacts the floor.

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DA68-03029B (EN)-04.indd 22 2015. 5. 8. �� 9:32

 1. Pull out the freezer drawer ( 1 ) to reveal the MAKING MINOR ADJUSTMENTS
lower hinge ( 2 ).
BETWEEN OUT DOOR AND IN
2. Insert a philips screwdriver (+) ( 3 ) into the shaft DOOR
( 4 ) of the lower hinge.
After raising the out door, insert the supplied SHIM
3. Adjust the height by turning a philips HINGE MIDDLE in the gap between the OUT
screwdriver (+) ( 3 ) clockwise (  DOWN  ) or DOOR and the HINGE-SHAFT.
counterclockwise (  UP  ).

setting up
(2)

(4)
(1)

(3) (3)

SHIM HINGE MIDDLE are enclosed with

the refrigerator.
The thickness of RING is 1 mm.
When you turn a philips screwdriver (+)
counterclockwise (   ), the door will Keep the Rings out of the reach of children
move up. CAUTION and make sure that children do not play
with them or put them into their mouths.

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DA68-03029B (EN)-04.indd 23 2015. 5. 8. �� 9:32

 INSTALLING THE WATER 3. Connect the water line installation kit to the
shut off valve.
DISPENSER LINE
A water dispenser with a filter is one of the helpful
features on your new refrigerator. Cold water line
To help promote better health, the water filter Water line installation kit
removes unwanted particles from your water. Pipe clamp
However, it does not sterilize the water or destroy Shut off valve
microorganisms. You may need to purchase a
water purifying system to do that.
The water line also connects to the ice maker.
For the ice maker to operate properly, water
pressure of 20 ~ 125 psi (138 ~ 862 kPa) is
required.
If the refrigerator is installed in an area with low Connecting the water supply line to the
water pressure (below 20 psi), you can install a refrigerator
booster pump to compensate for the low pressure.
After you have connected the water line, make There are several items that you need to purchase
sure the water storage tank inside the refrigerator to complete this connection.
is properly filled. You may find these items sold as a kit at your local
To do this, press the water dispenser lever until the hardware store.
water runs from the water outlet.
Use Copper Tubing Use Plastic Tubing
• Water line installat ion kits are available at • ¼” copper tubing • ¼” plastic tubing
extra cost from your dealer. • ¼” compression nut → Molded end (Bulb)
We recommend using a water line (1pc) • ¼” compression nut
installation kit that contains copper • Ferrule (2pc) (1pc)
tubing and a ¼” compression nut.
• The new hose-sets supplied with the appliance
are to be used and that old hose-sets should
not be reused.

Connecting to the water supply line

1. First, shut off the main water
Refrigerator
supply.
Plastic Tubing
(Assembled)
Compression Nut
Compression
Fitting (Assembled)

2. Locate the nearest cold water drinking line and Molded end
Ferrule (Bulb)
install the pipe clamp and shut off valve. (Not supplied)

Compression
nut (B) (1/4”)
Cold water line (Not supplied)

Copper tubing or Plastic tubing (B)

Pipe clamp (Not supplied) (Not supplied)

Household water supply line

Shut off valve

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DA68-03029B (EN)-04.indd 24 2015. 5. 8. �� 9:32

 1. Connect the household water line to the COMPLETING THE SET UP
assembled compression fitting.
-- If you are using copper tubing, slip the Now that you have your new refrigerator installed
compression nut ( B ) (not supplied) and in place, you are ready to set up and enjoy the
ferrule (not supplied) on the copper tubing (not features and functions of the appliance.
supplied) as shown. By completing the following steps, your refrigerator
-- If you are using plastic tubing ( B ), insert the should be fully operational.
molded end (Bulb) of the plastic tubing ( B ) into
the compression fitting. 1. Make sure your refrigerator is in an appropriate
location with reasonable clearance between it

setting up
Do not use without the molded end (Bulb) and the wall. Refer to installation instructions in
CAUTION of the plastic tubing ( B ). this manual.
2. Once the refrigerator is plugged in, make sure
the interior light comes on when you open the
2. Tighten the compression nut ( B ) onto the
doors.
compression fitting.
3. Set the Temperature control to the coldest
Do not over-tighten the compression nut ( B ) .
temperature and wait for an hour.
The freezer will get slightly chilled and the motor
3. Turn the water on and check for any leakage.
will run smoothly.
If you find water drops or leakage in the
Reset the refrigerator and freezer to the
connection areas, turn off the main water
temperatures you want.
supply. Check the connections and, if
4. After you plug the refrigerator in, it will
necessary, tighten.
take a few hours to reach the appropriate
temperature.
4. Flush 1 gallon of water through the filter before
You can store food and drinks in the refrigerator
drinking or using the water from the refrigerator.
after the temperature is sufficiently cool.
(Flush approximately 6 minutes.)
To flush, press a large glass or cup against the
If condensation or water drops appear
water dispenser lever.
on both sides of the fridge door’s central
Fill the glass, empty it into the kitchen sink after
part, turn the Energy Saver mode off after
it is filled, and then repeat.
removing the condensation.
(See the explanation of the Energy Saver
5. After you turn on the refrigerator, let the ice
button in “Using the Control Panel” on
maker make ice for 1 to 2 days.
page 27.)
Over that period of time, throw out the first 1 or
2 buckets of ice the freezer makes to ensure all
impurities have been removed from the water
line.

Only connect the water line to a drinkable

water source.
If you have to repair or disassemble the
water line, cut off 1/4“ of the plastic tubing
to make sure you get a snug, leak-free
connection.

You can test the water line quickly using a

paper cup. Under normal conditions, the
water dispenser can fill a 5.75 oz. (170 cc)
cup in about 10 seconds.

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 Operating your French Door
Refrigerator
USING THE CONTROL PANEL ( 1 ) Freezer / Power Freeze (3 sec)
The Freezer button serves two purposes:
-- To set the Freezer to your desired
RF28HDEDB*
temperature.
-- To turn the Power Freeze function on
and off.
(1) (4)

(2) (5)
1. To set the Freezer temperature, touch
(3) (6) the Freezer button.
You can set the temperature between
(8) (10) -15 °C and -23 °C (5 °F and -8 °F).
(7) (9)

2. Power Freeze function

Touch and hold this button for 3 seconds
to decrease the time needed to freeze
products in the Freezer.
RF28HDEDT* It can be helpful if you need to quickly
freeze easily spoiled items or if the
temperature in the freezer has warmed
dramatically.
(1) (4) (For example, if the door was left open.)
(2) (5)
When you use this function, the energy
consumption of the refrigerator will
(3) (6) increase.
Remember to turn it off when you don’t
(8) (10) (11) need it and return the freezer to your
(7) (9)
original temperature setting.
If you need to freeze a large amount of
food, activate the Power Freeze function at
least 24 hours before you put the food into
the freezer.

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 ( 2 ) Alarm / Filter Reset (3 sec) ( 3 ) Energy Saver
The Alarm button serves two purposes: Touching this button turns Energy Saver
-- To turn the door open alarm on and off. mode on and off.
-- To reset the water filter life indicator. When you turn Energy Saver on, the
Energy Saver icon lights.
Turn Energy Saver off and the icon goes
off.
1. Door Alarm Function
The Energy Saver function automatically
If the door alarm is set to On, an alarm
turns on when power is supplied to the
beeps if any refrigerator door is left open
refrigerator.

operating
for more than three minutes.
If condensation or water drops appear on
The beeping stops when you close the
the doors, turn the Energy Saver mode off.
door.
The door alarm function is pre-set to On in
the factory.
You can turn it off by pressing and then
releasing the Alarm button.
( 4 ) Fridge / Power Cool (3 sec)
You can turn it back on in the same
fashion. The Fridge button serves two purposes:
The icon lights up when the function is on. -- To set the Fridge to your desired
When the Door Alarm function is on and temperature.
the alarm sound is triggered, the Door -- To turn the Power Cool function on
Alarm Icon will blink while the alarm and off.
sounds.

2. Water Filter Life Indicator Function 1. To set the Fridge temperature, press
After you replace the water filter, touch and the Fridge button.
hold this button for 3 seconds to reset the You can set the temperature between
water filter life indicator. 7 °C and 1 °C (44 °F and 34 °F).
When you reset the water filter life
indicator, the Filter icon on the panel turns 2. Power Cool function
Off. Touch and hold this button for 3 seconds
The Filter icon will turn red to let you know to decrease the time needed to cool
it is time to change the water filter after six products in the Refrigerator.
months (about 300 gallons). It can be helpful if you need to quickly cool
Some areas have large amounts of lime in easily spoiled items or if the temperature
their water, which causes the water filter to in the fridge has warmed dramatically (for
clog more quickly. example, if the door was left open).
If this is the case in your area, you will have
to change the filter more frequently than
every six months.

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 ( 5 ) Lighting / °C↔°F (3 sec) ( 6 )
Ice Maker Off / Control Lock (3 sec)
The Lighting button serves two purposes: (11)
-- To turn the dispenser light on and off. The Ice Maker Off button serves two
purposes:
-- To switch the temperature units
between ºC and ºF. -- To turn the Ice maker on and off.
-- To turn the Control Lock Function on
and off.
1. Light Function
Touching the Lighting button turns on the 1. Ice Off Function
Dispenser LED lamp in continuous mode If you don’t want to make more ice, press
so that it stays on continuously. the Ice Maker Off button.
The button also lights up. The icon lights and the Ice Maker stops
If you want the Dispenser lamp to come on making ice.
only when some one uses the dispenser, If the ice maker function is ON, and the
press the Lighting button to turn the water Line is not connected, there will be a
continuous mode off. water valve noise from the back of the unit.
Press the Ice Maker Off (Control Lock
2. To switch the temperature units (3 sec)) button for less than 3 seconds until
between ºC and ºF. the Ice Off Indicator (   ) illuminates.
Touch and hold this button for 3 seconds
to select the temperature display you want. 2. Control Lock Function
Each time you press and hold the button, Touch and hold this button for 3 seconds
the ºC and ºF temperature modes alternate to lock the display and the dispenser
and the ºC or ºF icon lights up, indicating buttons so the buttons cannot be used.
your selection. When Control Lock is on, the refrigerator
does not dispense ice or water, even if the
Dispenser Lever is pressed.
The Control Lock icon lights to indicate
you’ve activated the Control Lock function.
Touch and hold the button 3 seconds to
unlock.

( 7 ) Water
Touch this button to dispense water.
This mode cannot be used with the Ice
Type mode simultaneously.
Water mode shuts off when you touch the
Cubed / Crushed Ice button.

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 To save electricity, the Panel Display turns off (10) Control Lock
automatically under the following conditions: When
no button has been pressed, when no doors The Control Lock icon lights when you’ve
are open, or when no Dispenser Lever has been activated the Control Lock function.
pushed. Press and hold the Ice Maker Off / Control
However, the icon indicating your water or cubed Lock button for 3 seconds to turn Control
or crushed ice selection, will stay on. Lock off and re-activate the panel buttons.
When you press a button, open a door, or push
a Dispenser Lever, the Panel Display will turn on
again.

operating
Except for the Energy Saver and Water and Cubed
/Crushed Ice buttons, all function buttons will Cooling Off Mode
become operational after you remove your finger Cooling Off mode (also called Shop mode),
from the button you are currently pressing. is designed for use by retailers when they
are displaying refrigerators on the shop
floor.
In Cooling Off mode, the refrigerator’s
( 8 ) Filter fan motor and lights work normally, but
the compressors do not run, and the
Water filter usage refrigerator and freezer do not get cold.
This icon lights up when you need To start Cooling Off mode, touch and hold
to change the filter, usually after the the Freezer, Fridge and Alarm buttons for
refrigerator has dispensed about 300 5 seconds during normal operation.
gallons of water (after about 6 months). The refrigerator chime sounds and the
The icon will blink red for several seconds temperature display flashes OFF.
when you open or close the door. To cancel Cooling Off mode, touch and
After you install the new water filter, reset hold the Freezer, Fridge and Alarm buttons
the filter indicator by touching and holding again for 5 seconds.
the Hold 3 sec for Filter Reset button for
3 seconds.

-- If water is not dispensing or dispensing

slowly, you need to replace the water
filter because the water filter is clogged.
-- Some areas have large amounts of lime
in their water, which causes the water
filter to clog more quickly.

( 9 ) Cubed/Crushed Ice

Touch this button to select your desired
ice type.
Cubed and crushed ice modes alternate
when you press the button.
This mode cannot be used with the Water
mode simultaneously.

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 CHANGING THE WATER FILTER
(2)
To reduce risk of water damage to your
WARNING property DO NOT use generic brands (3)
of water filters in your SAMSUNG
Refrigerator.

3. Insert the new filter into the filter case ( 4 ).

USE ONLY SAMSUNG BRAND
WATER FILTERS. SAMSUNG is not
legally responsible for any damage,
including, but not limited to, property (4)
(Red)
damage caused by water leakage
from the use of a generic water filter.
SAMSUNG Refrigerators are designed to work
ONLY WITH SAMSUNG Water Filters.
The Filter light turns red to let you know when it is 4. Push the filter, and then turn it clockwise until
time to change your water filter cartridge. it locks.
To give you time to get a new filter, the red light
comes on just before the capacity of the current • If you have trouble inserting the water
filter runs out. filter because of high water pressure,
Changing the filter on time provides you with the shut off the water supply valve.
freshest, cleanest water from your refrigerator.

1. Shut off the water supply. Then, turn the water

filter ( 1 ) about 1/4 turn, counter-clockwise.

2. Pull the water filter ( 1 ) from the case filter ( 2 ).

(2)
• The locked symbol should be lined up with the
indicator line.

(1) 5. Touch and hold the “Alarm / hold 3 sec for

Filter Reset” button (  (Filter Reset)  ) for about
3 seconds to reset the water filter indicator.
• T  o change the water filter more easily, The indicator’s red light turns off.
shut off the water supply valve.
• Sometimes, it is hard to disassemble the water 6. If you turned off the water supply, turn it back
filter because impurities in the water cause it to on.
stick. If you are having difficulties, grip the water
filter firmly and pull it hard. For a replacement water filter, visit your
• When you pull the water filter, a little water local home Improvement center or visit
can leak from the opening. This is normal. Samsung’s parts distributor on line at:
To minimize the water leaks, keep the filter http://www.samsungparts.com
cartridge horizontal when you pull it. Be sure the replacement water filter has
• To prevent overflow, empty the water filter tray the SAMSUNG logo on the box and on the
( 3 ) and dry around the filter case ( 2 ). water filter.

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 Removing any residual matter inside the Reverse Osmosis Water Supply
water supply line after installing the water IMPORTANT:
filter. The pressure of the water supply coming out of a
1. Turn ON the water supply if you turned it off reverse osmosis system going to the water inlet
when you installed the water filter. valve of the refrigerator needs to be between 35
and 120 psi. (241 and 827 kPa)
2. Run water through the dispenser until the water If a reverse osmosis water filtration system is
runs clear (approx. 6 to 7 minutes). connected to your cold water supply, the water
This will clean the water supply system and pressure to the reverse osmosis system needs to
be a minimum of 40 to 60 psi. (276 to 414 kPa)

operating
remove air from the lines.
If the water pressure to the reverse osmosis
3. Additional flushing may be required in some system is less than 40 to 60 psi (276 to 414 kPa):
households.
• Check if the sediment filter in the reverse
4. Open the Refrigerator door and make sure osmosis system is blocked.
there are no water leaks coming from the water Replace the filter if necessary.
filter. • Allow the storage tank on the reverse osmosis
system to refill after heavy usage.
• If your refrigerator has a water filter, it may
further reduce the water pressure when used
in conjunction with a reverse osmosis system.
Remove the water filter.

If you have questions about your water pressure,

call a licensed, qualified plumber.

Be sure to flush the dispenser thoroughly,

otherwise water may drip from the
dispenser.
This means that there is still air in the line.

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 CONTROLLING THE Centigrade : -18 °C ➞ -19 °C ➞ -20 °C ➞ -21 °C
➞ -22 °C ➞ -23 °C ➞ -15 °C ➞ -16 °C ➞ -17 °C
TEMPERATURE ➞ -18 °C.
Fahrenheit : 0 °F ➞ -1 °F ➞ -2 °F ➞ -3 °F ➞
Basic temperature of Freezer and -4 °F ➞ -5 °F ➞ -6 °F ➞ -7 °F ➞ -8 °F ➞ 5 °F ➞
fridge compartments 4 °F ➞ 3 °F ➞ 2 °F ➞ 1 °F ➞ 0 °F.
The basic and recommended temperatures of the
Freezer and Fridge compartments are -18 °C (0 °F)
and 3 °C (37 °F) respectively. Keep in mind that foods such as ice cream may/
If the temperature of the Freezer and Fridge melt at -15.5 °C (4.1 °F)
compartments are too high or low, adjust the The temperature display will move sequentially
temperature manually. from -23 °C to -15 °C (-8 °F to 5 °F).
To switch the temperature units between °C and
°F, Touch and hold Lighting button for 3 seconds
to select the temperature display you want. Controlling the fridge temperature
Each time you press and hold the button, the °C
and °F temperature modes alternate and the °C or RF28HDEDB*

°F icon lights up, indicating your selection.

Controlling the Freezer temperature

RF28HDEDB*

RF28HDEDT*

RF28HDEDT*

Recommend Temp (Fridge) : 3 °C (37 °F)

The fridge temperature can be set between 1 °C

(34 °F) and 7 °C (44 °F) to suit your particular
needs.
Press the Fridge button repeatedly until the desired
Recommend Temp (Freezer) : -18 °C (0 °F) temperature is shown in the temperature display.
The temperature will change by 1 °C with each
press. See below.
The Freezer temperature can be set between
-23 °C and -15 °C (-8 °F and 5 °F) to suit your
particular needs. Centigrade : 3 °C ➞ 2 °C ➞ 1 °C ➞ 7 °C ➞ 6 °C
Press the Freezer button repeatedly until the ➞ 5 °C ➞ 4 °C ➞ 3 °C.
desired temperature is shown in the temperature Fahrenheit : 37 °F ➞ 36 °F ➞ 35 °F ➞ 34 °F ➞
display. 44 °F ➞ 43 °F ➞ 42 °F ➞ 41 °F ➞ 40 °F ➞ 39 °F
The temperature will change by 1 °C with each ➞ 38 °F ➞ 37 °F.
press. See below.

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 The temperature control process for the Fridge Using the ice Dispenser
works just like the Freezer process.
Press the Fridge button to set your desired Place a glass underneath the ice
temperature. dispenser and push gently against
After a few seconds, the Fridge will begin adjusting the dispenser lever with your glass.
towards the newly set temperature. Make sure the glass is in line with
This will be reflected in the digital display. the dispenser to prevent the ice
from bouncing out.

• The temperature of the Freezer or Fridge

operating
may rise when you open the doors too
frequently, or if a large amount of warm
or hot food is placed inside. • To select water, press the water button on the
• A rise in temperature may cause the digital display, and then press the dispenser lever.
display to blink. • To select Ice, press the ICE type button of
Once the Freezer and Fridge temperature return your choice on the display, and then press the
to their normal set temperatures, the blinking dispenser lever.
will stop. • If you have selected cubed ice, when you press
• If the blinking continues, you may need to the lever, the dispenser may dispense a small
“reset” the Refrigerator. amount of crushed ice first.
Try unplugging the appliance, wait for around • If ice doesn’t come out, pull out the ice bucket
10 minutes and then plug the power cord back and press the test button located on the right
in. side of ice maker.
• If there is a communication error between the
Display and Main Controller, the Convertible
Display light may blink.
If the blinking continues for a long period of Check the water level
time, please contact a Samsung Electronics
Service Center.

Test button

USING THE COLD WATER

DISPENSER
Push the appropriate ice type button to • Do not press the test button continuously when
select what you want dispensed. the tray is filled with ice or water. Water may
overflow or ice may jam the bucket.
• When you press the Test button, you will hear
the refrigerator chime (ding-dong).
When the chime sounds, release the Test
button.
• The chime sounds automatically again to let
NO ICE
you know the ice maker is working well.
Select this if you want
to turn ice maker off
• Replace the ice bucket.

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 Ice Making If you use all the ice at once, you must
repeat Steps 2 and 3 under Ice Making.
To fill the ice bucket to maximum capacity after However, only wait 8 hours before
installation, follow these steps: dispensing the first 4 to 6 ice cubes.
This will replenish the ice cubes and
1. Allow your refrigerator to operate and cool ensure maximum ice production.
down for 24 hours (or 1 full day).
-- Waiting 24 hours will allow your ice maker to
cool properly.
2. Dispense 4 to 6 ice cubes into a glass.
3. After 8, and then 16 hours, dispense a full glass Using the ice off Function
of ice. When you select the Ice Off mode, remove all ice
cubes from the bucket.
• To clean the ice bin/bucket, wash with a If you leave the ice cubes in the bucket, the ice
CAUTION mild detergent, rinse well, and then dry it cubes may clump together, making it difficult to
thoroughly. remove them.
Do not use harsh or abrasive cleaners or To remove the ice bucket safely and avoid injury,
solvents. hold the bottom of the bucket with one hand and
• When you select Cubed Ice after using the the side of the bucket with the other.
Crushed Ice mode, a small amount of residual Then, lift up on the ice bucket, and pull it straight
crushed ice might be produced. out.
To put the ice bucket back in, push it firmly straight
back.

If There is a Power Failure If the ice bucket is not pushed firmly into
place, ice in the bucket can melt.
If a power failure occurs, ice cubes may melt,
and then freeze together when the power comes If the bucket does not fit, turn the helix 90 degree
back on, preventing the dispenser from working (see the last illustration on the right, below) and try
properly. again.
To prevent this problem, after a power failure, pull
out the ice bucket and discard the residual ice or
water.
After you dump the ice from the ice bucket, you
should press the dispenser lever once with the
‘Water’ or ‘Ice Type’ function ON.
The ice maker will make new ice faster after you
return the ice bucket to the refrigerator.

• The inside of the ice bucket is very cold

CAUTION when the refrigerator is operating.
Do not reach deep inside the ice bucket.
• Use only the ice maker provided with the
refrigerator. The water supply to this refrigerator
must only be installed/connected by a suitably
qualified person.
Connect to a potable water supply only.
• To operate the ice maker properly, water
pressure of 20 ~ 125 psi is required.

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 Going on vacation... Water clouding phenomenon
If you are going on a long vacation or business trip All water provided to the refrigerator flows
and won’t use the water or ice dispensers for a through the core filter which is an alkaline
long time: water filter.
In the filtering process, the pressure of
• Close the water valve. Otherwise, water the water that has flowed out of the filter
leakage may occur. is increased, and the water becomes
• Remove all food and ice in the ice bucket. saturated with oxygen and nitrogen.
When this water flows out into the air, the
• Unplug the refrigerator.
pressure plummets and the oxygen and

operating
• Wipe excess moisture from inside and leave the nitrogen get supersaturated, which results
doors open. in gas bubbles.
Otherwise, odor and mold may develop. The water may temporarily look misty or
cloudy due to these oxygen bubbles.
After a few seconds, the water will look
clear.
Ice Maker Do’s and Don’ts
Please wait 1 second before removing
• Do not put your fingers, hands or any other the cup after dispensing water to prevent
unsuitable objects in the chute or ice-maker spills.
bucket. Do not pull out the lever dispenser after
-- It may result in personal injury or material dispensing ice or water.
damage. It comes back automatically.
• Never put your finger or any other objects in the Ice is made in cubes.
dispenser opening. When you select “Crushed”, the ice maker
-- It may cause injury. grinds the ice cubes into crushed ice.
• Do not try to disassemble the ice maker.
• Do not wash or spray the ice bucket with water
while it is in the refrigerator.
Remove it to clean it.

When you insert the Ice maker tray, be

CAUTION sure that the tray is well centered at the
entrance.
Otherwise, the tray may get stuck.

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 PARTS AND FEATURES
Review the illustration below to become more familiar with the parts and features of your refrigerator.

Light
Door Closer

FF Ice-Maker
Foldable-Shelf
Slide Shelf
Fixed Shelf

Vertical Hinged Quick-Space Glass

Section Shelf
(on some models)

Door Bins
Vegetable & Fruit
Drawers

Cool Select Pantry

Light

FZ Ice-Maker
(TIM (RF28HDEDTSR) (Optional)) Auto Pull Out
Drawer
Ice Bucket

Freezer Drawer Bin

Guard

When closing the door, make sure the Vertical Hinged Section is in the correct position to avoid
scratching the other door.
If the Vertical Hinged Section is reversed, put it back to the right position and close the door.
Moisture may appear at times on the Vertical Hinged Section.
The door handle may become loose over time.
If this happens, tighten the bolts found on the inside of the door.
If you close one door with too much force, the other door may open.

When the door opens, the interlock switch automatically turns off the auger motor in the ice
maker for safety reasons.

When the interior or exterior LED lamp has gone out, please contact Samsung Customer
Support.

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 USING THE COOL SELECT The Pantry Selection Button
PANTRY™ 1. When you select “Deli”, the temperature of the
pantry will be kept around 41 °F (or 5 °C).
The Cool Select Pantry™ is a full-width drawer
This feature helps keep food fresh for a long
with adjustable temperature control.
time.
This pantry can be used for large party trays, deli
2. When you select “Fresh”, the temperature of
items, pizza, beverages, or miscellaneous items.
the pantry will be kept around 38 °F (or 3 °C).
There is a temperature control which can adjust
This feature helps keep food fresh for a longer
the amount of cold air allowed into the pantry.
time.
The control is located on the right side of the
3. When you select “Chilled”, the temperature of

operating
pantry.
the pantry will be kept around 34 °F (or 1 °C).
This feature also helps keep meat or fish fresh
for a longer time.
The table below lists the Pantry modes and
the kinds of foods that can be stored safely for
each mode.

• The Pantry has three modes: The Fresh mode,

Chilled mode, and Deli mode.
Fresh mode is the default.
Press the Temp button repeatedly until the
mode you want is lit.
Once you select a mode, the temperature will
change to match the mode you selected. Deli Fresh Chilled
• The Pantry temperature may change depending
• Pineapple • cucumbers • steaks
on the number of items inside and where they
are located, the ambient temperature, and how • lemon • apples • hard cheeses
often the door is opened.
• avocado • oranges • cold cuts

• potato • grapes • bacon

• zucchinis • hot dogs

• corn

Fruits and vegetables may be damaged if

you set the Pantry to the Chilled mode.
Do not store lettuce or other leafy produce
in this pantry.

Do not store glass bottles in the Cool

CAUTION Select Pantry.
If they are freeze, they can break and
cause personal injury.

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 REMOVING THE REFRIGERATOR
ACCESSORIES
1. Door Bins
• Door Bins ( 1 )
-- To remove : Simply lift the bin up and pull
straight out.
-- To relocate : Slide it in above the desired
location and push down until it stops.
• Door Bins ( 2 )
-- To remove : Take the right side of the bin out
by lifting it at an angle along the guide, and then
take the left side out by pulling it from the door. When Out Door opens more than normal
-- To relocate : Slide it into the original location CAUTION OPEN angle (105°), Indoor is able to touch
and push down until it sticks. the Out Door.

( 1 )

( 2 )

Injury may occur if the door bins are not • Do not open the Indoor when Outdoor
firmly assembled. CAUTION is open, close the Out door to hang the
Do not allow children to play with the bins. Handle Latch and then open the In / Out
Sharp corners of the bins may cause Door together.
injury. • When close the outdoor, check the “click”
sounds of a latch.
Do not adjust a bin full of food.
CAUTION Remove the food first.
To remove dust from the bins : Remove
the guard and wash the bin in water.

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 How to use the Multi Supporter 2. Tempered Glass shelves
-- To remove : Tilt up the front of the shelf in the
direction shown ( 1 ) and lift it up vertically ( 2 ).
1. When not in use, leave the Multi Supporter Pull the shelf out.
flipped over as shown in the diagram.
-- To relocate : Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired
height. Then lower the front of the shelf so that
the hooks can drop into the slots.

operating
(1)

(2)
2. Flip the Multi Supporter to position ( 1 ) to
prevent items from falling out and over.

The Tempered Glass shelves are heavy.

CAUTION Use special care when removing them.
(1)

After sliding the foldable shelf in and

CAUTION folding it, the Shelf Front can be removed
for your convenience.
If you use the self without removing the
Shelf Front, be aware the Shelf Front can
3. Flip the Multi Supporter to position ( 2 ) to use it separate from the shelf.
as a divider.

(2) 3. Vegetable & Fruit Drawers

• Door Bins
Before removing the Vegetable and Fruit drawers,
remove the bottom door bins on the left and right
doors as shown in the next column.

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 To remove the door bins 4. Cool Select Pantry
• Simply lift each bin up and pull straight out. -- To remove the pantry : Pull the pantry out to
full extension. Tilt up the front side of the pantry
and pull straight out.
-- To relocate the pantry : Push the rails to the
back of the refrigerator. Place the drawer onto
the rails and slide the pantry back until it is in
place.

To remove the Vegetable and Fruit Drawers

• Tilt up the front of the drawer, and then pull
straight back. Next, move the drawer slightly
in the direction of the arrow, and then pull the -- To remove the divider : Pull the pantry
drawer out of the refrigerator. completely out to full extension and raise the
front side of the divider to unhook it from the
rear wall of the pantry, then lift the divider out.
-- To relocate the divider : Hook the back of the
divider over the rear wall of the pantry and push
the divider down.

Divider

To re-install
• Insert the drawer into the frame rails, and then
push back into place.
• Slide each bin in above the desired location,
and then push down until it stops.

The drawers need to be removed before

CAUTION the glass shelf above them can be lifted Using the doors
out. Ensure that the doors close all the way and are
securely sealed.
When the refrigerator door is only partially open, it
will automatically close.
But, the door will stay open when opened more
than the auto close range and you must close it
manually.

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 REMOVING THE FREEZER 4. Freezer Drawer
-- To remove the freezer drawer : Pull the
ACCESSORIES freezer drawer out fully. Tilt up the rear of the
1. Freezer Room Guard bin and lift it out to remove.
-- To remove : Remove the freezer room guard -- To relocate the freezer drawer : Place the bin
( 1 ) by lifting the guard up. into the rail assembly.
-- To relocate : Push down until the guard ( 1 )
locks into place.

operating
(1)

2. Ice Bucket
-- To remove : Lift the ice bucket ( 1 ).
-- To relocate : Place the ice bucket into the You can scratch the side of the bin if you
Super extended drawer ( 2 ). CAUTION twist it left or right when disassembling or
re-assembling it.

(1) (2)
Do not allow babies or children to climb
CAUTION into the freezer drawer.
They could damage the refrigerator and
seriously injure themselves.
Do not sit on the freezer door.
The door may break.

Do not remove the divider.

3. Super Extended Drawer CAUTION

-- To remove : Pull the drawer out to full

extension. Tilt up the rear of the drawer and lift If trapped inside, children may be injured
straight out. WARNING or suffocate to death.
-- To relocate : Place the drawer onto the rails
( 4 ) by tilting it up.
Lower the drawer into place until it is horizontal
and slide the drawer ( 3 ) in.

(3) (4)

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 CLEANING THE REFRIGERATOR Do not spray water directly on the
CAUTION refrigerator.
Caring for your Samsung French Door Refrigerator Use a clean, damp cloth to clean.
prolongs the life of your appliance and helps keep
the refrigerator free of odor and germs.
Do not use benzene, thinner, or Clorox for
CAUTION cleaning.
They may damage the surface of the
Cleaning the Interior appliance and may cause a fire.

Clean the inside walls and accessories with a mild

detergent and then wipe dry with a soft cloth. You can erase the printed
You can remove the drawers and shelves for a CAUTION letters on the display if you
more thorough cleaning. apply stainless cleaner directly
Just make sure to dry drawers and shelves before to the area where the letters
putting them back into place. are printed.

Cleaning the Ice / Water Dispenser

Wipe the Ice / Water Dispenser
with a clean and soft cloth.

Cleaning the Exterior

Wipe the control panel and digital display with a
damp, clean, soft cloth.
Do not spray water directly on the surface of the As you use the dispenser’s crushed ice
refrigerator. CAUTION selection, some residual ice chips may
The doors, handles, and cabinet surfaces should start to collect in the ice chute.
be cleaned with a mild detergent and then wiped To prevent that residual ice from melting
dry with a soft cloth. and running out of the chute, you should
To keep your appliance looking its best, polish the clean out the residual ice when you see it
exterior once or twice a year. start to collect in the ice chute.

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 Cleaning the Rubber door seals
If the rubber door seals are dirty, the doors may
not close properly, and the refrigerator will not
operate efficiently.
Keep the door seals free of dust or stains by
cleaning the doors with a mild detergent and damp
cloth.
Wipe dry with a clean, soft cloth.

operating
Do not clean the refrigerator with benzene,
CAUTION thinner, or car detergent.
These substances could cause a fire.

Cleaning the rear side of the

refrigerator
To keep cords and exposed parts free of dust and
dirt accumulation, vacuum the rear side of the
appliance once or twice a year.

(1)

Do not remove the back cover ( 1 ).

CAUTION You could suffer an electric shock.

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 FOOD STORAGE TIPS
Foods Refrigerator Freezer Storage Tips
DAIRY PRODUCTS
Butter 2-3 Weeks 6-9 Months Wrap or cover tightly.
Check date code. Most milk and similar products
are sold in date-coded cartons that indicate a
Milk 1-2 Weeks Not recommended products’s peak freshness. Re-seal with cap or
wrap tightly. Do not return unused portions to
original container.
Cream Cheese, cheese
2-4 Weeks Not recommended
food, and cheese spread
Hard Cheese (unopened) 3-4 Months 6 Months Check date code. Keep all cheese tightly packed
in moisture proof wrap
Hard Cheese (opened) 2 Months Not recommended
Cottage Cheese 10-15 Days Not recommended
Cream 7-10 Days 2 Months Check date code. Most yogurt, creams, and
Sour Cream 2 Weeks Not recommended similar products are sold in date-coded cartons
that indicate a product’s peak freshness. Re-seal
Cream Dips (opened) 1 Week Not recommended or cover tightly. Do not return unused portions to
original container.
Yogurt 10-14 Days Not recommended
Check date code. Keep covered.
Frozen Yogurt na 2 Months
EGGS
Check date code. Store eggs in coldest part of
Eggs (uncooked) 3-4 Weeks Not recommended
refrigerator and in their original container.
Eggs (cooked) 1 Week Not recommended Store in covered container
Leftover egg dishes 3-4 Days Not recommended Store in covered container
FRESH FRUITS
Apples 1 Month Not recommended
Bananas 2-4 Days Not recommended
Peaches, Melons, Pears,
3-5 Days Not recommended
Avocados If storing in refrigerator, do not wash fruit before
Berries and Cherries 2-3 Days 12 Months storing. Store in moisture resistant bags or
containers. Wrap cut fruits. Some fruits darken
Apricots 3-5 Days Not recommended when refrigerated.
Grapes 2-5 Days na
Pineapple (un-cut) 2-3 Days Not recommended
Pineapple (cut) 5-7 Days 6-12 Months
Citrus 1-2 Weeks Not recommended Store uncovered.
Check date code and re-seal in original container.
Juice 6 Days Not recommended Do not return unused portions to original con-
tainer.
Frozen Juice Thawing only 12 Months Check date code. Do not re-freeze.
FISH AND SHELLFISH
Fish
Fatty Fish (mackerel, trout, Keep in original wrapper and store in coldest
1-2 Days 2-3 Months
salmon) part of refrigerator. Package in vapor-proof and
Lean Fish (cod, flounder, moisture proof wrap for freezer. Freeze at 0 ºF (or
1-2 Days 6 Months
etc) -18 °C ). Thaw in refrigerator or check date code.
Frozen or Breaded na 3 Months Freeze in original packaging.

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 Foods Refrigerator Freezer Storage Tips
Shellfish
Shrimp (uncooked) 1-2 Days 12 Months
To freeze, package in vapor-proof and moisture-
Crab 3-5 Days 10 Months
proof container.
Cooked Fish or Shellfish 2-3 Days 3 Months
MEAT

operating
Fresh, Uncooked
Chops 2-4 Days 6-12 Months
Ground 1 Day 3-4 Months
Roast 2-4 Days 6-12 Months Check date code for use. Store in coldest part
of refrigerator in original packaging. Package in
Bacon 1-2 Weeks 1-2 Months moisture-proof and vapor-proof container for
Sausage 1-2 Days 1-2 Months freezing. Recommended refrigerator temperature
33 ºF to 36 ºF (or 1 °C to 2 °C ) and freezer tem-
Steak 2-4 Days 6-9 Months perature 0 ºF to 2 ºF (or -18 °C to -16 °C )
Poultry 1 Day 12 Months
Lunch meat 3-5 Days 1 Month
Cooked
Meat 2-3 Days 2-3 Months Check date code for use. Store in coldest part
of refrigerator in original packaging. Package in
Poultry 2-3 Days 4-5 Months
moisture-proof and vapor-proof container for
Ham 1-2 weeks 1-2 Months freezing.

Sources:
American Meat Institute Foundation. 1994. Yellow pages: answers to predictable questions consumers
ask about meat and poultry. American Meat Institute Food Marketing Institute. 1999. The food keeper.
Food Marketing Institute, Washington, D.C. Freeland-Graves, J.H. and G.C. Peckham. 1996. Foundations
of food preparation, 6th ed. Prentice-Hall, Inc. Englewood Cliffs, NJ. Hillers, V.N. 1993. Storing foods at
home. Washington State University Cooperative Extension, Pullman, WA. Publ. EB 1205.
National Restaurant Association. 2001. Be cool-chill out! Refrigerate promptly. National Restaurant
Association Education Foundation¼s International Food Safety Council, Washington, D.C. USDA. 1997.
Basics for handling food safely. U.S. Department of Agriculture, Food Safety and Inspection Service,
Washington, D.C.

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 Troubleshooting
PROBLEM SOLUTION

The refrigerator • Check if the power plug is properly connected.

does not work at • Check if the set temperature on the digital display is warmer than the freezer or fridge
all or it does not inner temperature. If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
chill sufficiently.
If so, it may not be able to cool sufficiently. Install it in a location that is out of direct
sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
If so, it may not be able to cool sufficiently.
Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too
much food.

The food in the • Check if the set temperature on the digital display is too low.
fridge is frozen. If so, raise the set temperature inside the refrigerator.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the refrigerator
or near the cooling outlet vent?
Try moving those items to the other shelves in the fridge instead of keeping them in
the colder areas or bins.

You hear unusual • Check if the refrigerator is level and stable.

noise or sounds. • Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to temperature
changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is
normal. The sound is caused by the compressor operating at high capacity.

The cabinet-door • Some heat is normal as anti-condensators are installed in the vertical hinged section
sealing area of the of the refrigerator to prevent condensation.
appliance is hot • Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
and condensation
is occurring.

The ice Maker is • Did you wait for 12 hours after installing the water supply line before making ice?
not producing ice. It may take longer to make ice if it is not sufficiently cool, such as when first installed.
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.

You can hear water • This is normal.

bubbling in the The bubbling comes from refrigerant circulating through the refrigerator.
refrigerator.

There is a bad • Check for spoiled food.

smell in the • Foods with strong odors (for example, fish) should be tightly covered.
refrigerator. • Clean out the freezer periodically and throw away any spoiled food.
When cleaning the inside of the fridge, store food elsewhere and unplug the
appliance. Wipe with a dry dishcloth after 2-3 hours and then circulate air inside the
refrigerator.

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 PROBLEM SOLUTION

Frost forms on • Is the air vent blocked?

the walls of the Remove any obstructions so air can circulate freely.
freezer. • Allow sufficient space between the stored foods for efficient air circulation.
• Is the freezer drawer closed properly?
If the freezer drawer is not completely closed or is blocked, humidity from outside

troubleshooting
may enter and cause severe frost to form.

The water • Is the water line connected and the shut-off valve opened?
dispenser is not • Has the water supply line tubing been crushed or kinked?
functioning. • Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
• Is the Child Lock on?
• Check if the filter is properly installed.
If it is not properly installed, the water dispenser may not work.

The auto close • Is there an imbalance between the right and left parts of the door?
system does not • Open and close the door smoothly 1~2 times.
work with the After you do this, the auto close system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right and the left part of the
freezer door.
door.

Condensation or • Condensation or water drops may form if the humidity is too high while the
water drops forms refrigerator is operating.
on vertical mullion • If condensation or water drops appears on vertical mullion and surroundings, etc.,
turn the Energy Saver mode off after removing the condensation.
and surroundings,
(See the explanation of the Energy Saver button in “Using the Control Panel” on page
etc. 27.)

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 Ambient Room Temperature Limits
This refrigerator is designed to operate in ambient temperatures specified by its temperature class
marked on the rating plate.
Ambient Temperature range (°C)
Class Symbol
IEC 62552 (ISO 15502) ISO 8561
Extended Temperate SN +10 to +32 +10 to +32
Temperate N +16 to +32 +16 to +32
Subtropical ST +16 to +38 +18 to +38
Tropical T +16 to +43 +18 to +43

Internal temperatures may be affected by such factors as the location of the fridge/freezer,
ambient temperature and the frequency with which you open the door.
Adjust the temperature as required to compensate for these factors.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
English
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its elec-
tronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these items from other types
of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their
local government office, for details of where and how they can take these items for environ-
mentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the pur-
chase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.
COUNTRY CALL Web site
0800-SAMSUNG (0800-7267864)
AUSTRIA [Only for Premium HA] 0800-366661 www.samsung.com/at/support
[Only for Dealers] 0810-112233
Bogotá 600 12 72
COLOMBIA Gratis desde cualquier parte del país 01 8000 112 112 www.samsung.com/co/support
ó desde su celular #SAM(726)
EIRE 0818 717100 www.samsung.com/ie/support
www.samsung.com/hk/support (Chinese)
HONG KONG (852) 3698-4698
www.samsung.com/hk_en/support (English)
1800 3000 8282 - Toll Free
INDIA www.samsung.com/in/support
1800 266 8282 - Toll Free
1800-88-9999
MALAYSIA www.samsung.com/my/support
603-77137477 (Overseas contact)
NEW ZEALAND 0800 726 786 www.samsung.com/nz/support
800-7267 www.samsung.com/latin/support (Spanish)
PANAMA
800-0101 www.samsung.com/latin_en/support (English)
1-800-10-7267864 [PLDT]
PHILIPPINES 1-800-8-7267864 [Globe landline and Mobile] www.samsung.com/ph/support
02-4222111 [Other landline]
SINGAPORE 1800-SAMSUNG(726-7864) www.samsung.com/sg/support
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/support
UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support

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