Pract #3 10 Golden Rules

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10 Golden Rules To Professional Ethics In The Workplace

Published on August 31, 2014

Professionalism is the conduct, aims, or qualities that characterize or mark a profession or


professional person; it implies quality of workmanship or service. Every organization knows that
being reputable is the difference between success and failure, and the most professional staff is
sought to be kept.
Professionalism is all about success and influence; having a reputation for excellence and being
thought of as someone who exhibits professionalism under any circumstances can open doors for
you either in the workplace or in your personal ambition.

The following are ten golden rules to being professional in service to your organization:

● Always strive for excellence; this is the first rule to achieving greatness in whatever endeavor
you undertake. This is the quality that makes you and your work stand-out. Excellence is a
quality of service which is unusually good and surpasses ordinary standards. It should be made a
habit to make a good impression on your bosses, colleagues, customers, clients, etc.

● Be trustworthy; in today’s society, trust is an issue, and any employee who exhibits
trustworthiness is on a fast track to professionalism. Trustworthiness is about fulfilling an
assigned task in accord with what is expected. It is also being dependable and reliable when
delivering a service. In order to earn the trust of your bosses, colleagues, clients, etc., worth and
integrity must be proven over time.

* Be accountable; to be accountable is to stand tall and account for what actions you have
undertaken. This is about taking responsibility for your actions and their effects/consequences -
good or bad.

● Be courteous and respectful; courteousness is being friendly, polite, and well-mannered with a
gracious consideration towards others. It makes social interactions in the workplace run
smoothly, avoid conflicts, and earn respect. Respect is a positive feeling of esteem or deference
for a person or organization. It is built over time and can be lost with one ‘stupid’ or
inconsiderate action. Continued courteous interactions are required to maintain or increase the
original respect gained.

● Be honest, open, and transparent; honesty is a facet of moral character that connotes positive
and virtuous attributes such as truthfulness, straightforwardness of conduct, loyalty, fairness,
sincerity, openness in communication, and generally operating in a way for others to see what
actions are being performed. This is a virtue highly prized by employers and colleagues, for it
builds trust and increases your personal value to all.

● Be competent and improve continually; competence is the ability of an individual to do a job


properly. It is a combination of knowledge, skills, and behavior used to improve performance.
Competency grows through experience and to the extent one is willing to learn and adapt.
Continuous self development is a pre-requisite in offering professional service at all times.

● Always be ethical; ethical behavior is acting within certain moral codes in accordance with the
generally accepted code of conduct or rules. It is always safe for an employee to “play by the
rules”. This is always the best policy, and in instances the rule book is inadequate, acting with a
clear moral conscience is the right way to go. This may cause friction in some organizations, but
ethical organizations will always stand by the right moral decisions and actions of their
employees.

● Always be honorable and act with integrity; honorable action is behaving in a way that
portrays “nobility of soul or magnanimity, which is derived from virtuous conduct and
personal integrity. This is a concept of “wholeness or completeness” of character in line with
certain values, beliefs, and principles with consistency in action and outcome.

● Be respectful of confidentiality; confidentiality is respecting the set of rules or promise that


restricts you from further and unauthorized dissemination of information. Over the course of
your career, information will be passed on to you in confidence – either from the organization or
from colleagues, and it is important to be true to such confidences. You gain trust and respect of
those confiding in you and also increase your influence within the work environment.

● Set good examples; applying the foregoing rules helps you improve your professionalism
within your workplace, but it is not complete until your knowledge and experience have an
impact on those around. You must show and lead by good example. Being a professional is about
living an exemplary life within and without the organization.
Professionalism is highly valued by every organization today and professionals are hardly out of
work. Apply the ten golden rules of professionalism and enjoy a wonderful, professional career.
DURING READING

While reading, find a synonym or write a definition for the underlined words.

With your partners give concrete examples of: 1) trustworthiness


2) accountability
3) courtesy
4) honesty
5) competence
6) ethics
7) honorability and integrity
8) being respectful of confidentiality

Then, share with the class.

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