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    Synthesis

    Uploaded by

    Joyce Abegail De Pedro
    The document summarizes several studies on school canteens and factors that influence student satisfaction. The studies found that service quality, food quality, price, employee responsiveness, cleanliness, atmosphere and availability of healthy options impact student satisfaction. However, offering unhealthy low-cost foods and lack of funding, volunteers and preference for these foods can undermine implementation of healthy food guidelines in school canteens. Overall, the document indicates that school canteens should offer nutritious, affordable and varied foods while maintaining high standards of service, cleanliness and atmosphere.

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    Synthesis

    Uploaded by

    Joyce Abegail De Pedro
    1K views3 pages
    The document summarizes several studies on school canteens and factors that influence student satisfaction. The studies found that service quality, food quality, price, employee responsiveness, cleanliness, atmosphere and availability of healthy options impact student satisfaction. However, offering unhealthy low-cost foods and lack of funding, volunteers and preference for these foods can undermine implementation of healthy food guidelines in school canteens. Overall, the document indicates that school canteens should offer nutritious, affordable and varied foods while maintaining high standards of service, cleanliness and atmosphere.

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    SAMPLE SYNTHESIS

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    The document summarizes several studies on school canteens and factors that influence student satisfaction. The studies found that service quality, food quality, price, employee responsiveness, cleanliness, atmosphere and availability of healthy options impact student satisfaction. However, offering unhealthy low-cost foods and lack of funding, volunteers and preference for these foods can undermine implementation of healthy food guidelines in school canteens. Overall, the document indicates that school canteens should offer nutritious, affordable and varied foods while maintaining high standards of service, cleanliness and atmosphere.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    1K views3 pages

    Synthesis

    Uploaded by

    Joyce Abegail De Pedro
    The document summarizes several studies on school canteens and factors that influence student satisfaction. The studies found that service quality, food quality, price, employee responsiveness, cleanliness, atmosphere and availability of healthy options impact student satisfaction. However, offering unhealthy low-cost foods and lack of funding, volunteers and preference for these foods can undermine implementation of healthy food guidelines in school canteens. Overall, the document indicates that school canteens should offer nutritious, affordable and varied foods while maintaining high standards of service, cleanliness and atmosphere.

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    of 3

    Synthesis

    Finding and concepts of the reviewed literature and studies led to a more meaningful and

    comprehensive view of the present study.

    The study of Galabo (2019) was conducted to determine the significant relationship

    between the levels of service quality and student satisfaction in the school canteen and presents

    that service quality concept have focused on three issues: what is service quality; what causes

    service quality problems; and what can service organizations do to improve quality.

    From the study of Minguito & Capunan it gives us a thought that the school canteen

    should be established to benefit children by making it possible for children to buy nutritious and

    healthy food at competitive prices, through providing a variety of food and dishes and charging

    prices which allow moderate profits it is imperative that the principals, ensure the practice of

    serving the right kind of food for the students canteen policy which has this as basis would be

    valuable as they encourage those in control of providing food to reduce health risks from poor

    nutrition is about having knowledge and skills, making healthy food choices, having healthy

    attitudes towards food, having access to healthy food choices and balance nutrition.

    A study of Weesinghe, Bandara & Sanoon entitled “Service quality of school canteens: a

    case study from the Western Province, Sri Lanka” concluded providing quality food quality in

    school canteens has been a challenge due to many gaps in the present system. However,

    strengthening the service quality towards a healthy nutrition promoting setting can be done by

    change in planning and implementation processes.

    Mensink, Schinghammer & Smeets , schools participating in the Healthy School Canteen

    programme have been successful in creating improvements in their school cafeteria offerings due
    to implementing the programme, as they report to have healthier offerings compared to

    nonparticipating schools. Also, the Stimulation Award competition is seen as a motivator to

    enroll in the programme both by schools and Municipal Health Services. It is encouraging that

    both school management and students perceive that their cafeteria’s offering has positively

    shifted into the direction of more healthy than unhealthy food products.

    The study of Jung, Lee & Oh was carried out to improve students’ satisfaction for school

    meal service. Eating school meals in the cafeteria, students take food as they want and meal

    helpers distribute food in the designated area, which makes the school food distributed with

    warmth and cleanliness, managed with hygiene. Also, students can have their meals in a pleasant

    and hygienic place. However, school cafeterias take a lot of space, and small space provokes

    dissatisfaction on prolonged distribution time.

    According to the study of Sagarino et.al (2016) entitled “The Level of Satisfaction of the

    Students of the University of the Immaculate Conception on School Canteen” , the customer

    satisfaction is influenced most by responsiveness of the frontline employees, followed by price

    and food quality. They have noted however, that physical design and appearance of the

    restaurant did not have a significant effect. Thus, this investigation will focus on the four Ps –

    Product, Price, People, and Place.

    The study of Andaleed Phd & Caskey , Other significant variables include atmosphere,

    responsiveness, and cleanliness. Attention to these variables could enable those in charge of food

    services to deliver greater value and satisfaction to enhance students' overall educational

    experience.
    The study of Garg & Kumar about food services are an important constituent of

    wholesome arrangement that influences personal satisfaction of students and faculty at

    universities and colleges. Food service requirements of university students need to be further

    researched. While the significance of offering quality education is undisputed for many

    universities and colleges that are concerned with bringing more undergraduates to their

    institutions, paying thoughtful attention to food services is an additional attraction for students.

    Study of Lawlis, Knox & Jamieson 2016, Non-healthy foods such as, meat pies, sausage

    rolls confectionary and potato crisps were the most popular foods purchased. Compliance with

    healthy canteen policies was reportedly low in terms of product provision due to declining

    funding, volunteers and student’s preference for unhealthy cheap foods therefore strategies to

    improve implementation and compliance with healthy food guidelines is needed.

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