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Issue 1 en

Communication problems

Help when troubleshooting

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 Scania CV AB 2004, Sweden

Contents

Contents
Background .................................................................................. 3

Troubleshooting Preparations .............................................................. 4

SDP3 cannot establish contact with the vehicle ....... 5
SDP3 can only establish contact with systems
on the green CAN bus .............................................. 8
Communication problems in the vehicle .................. 9

CAN chart ................................................................................ 10

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 Background

Background

An electrical system with CAN communication

implies to some extent a new way of carrying
out troubleshooting, compared with a
conventional electrical system.
In most cases it is possible to carry out
troubleshooting within the vehicle electrical
system using SDP3. This assumes that
communication between the control units via
CAN cables is working and that SDP3 can
communicate with the vehicle control units.
In some cases faults may occur which can be
difficult to diagnose using SDP3.
Examples which may assist you when you are
searching for the causes of faults in the vehicle's
electrical system are provided below.
More detailed information about the electrical
system can be found in the booklet Electrical
system in P, R and T series, Introduction and
general troubleshooting.
The methods of measurement for the green
CAN bus which are described in the booklet can
also be used to troubleshoot the yellow CAN bus
and red CAN bus.

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Troubleshooting

Troubleshooting

Preparations "no contact"

Before you start, you should know whether the In this case, however, it is not the fault
fault occurred in connection with some other codes that are most important, since it is
activity, e.g. connecting bodywork, installing the communication we want to test. If the
accessories, etc. or whether it just occurred for instrument cluster responds with "no
no apparent reason. errors", this means that communication is
working. Systems such as CTS (clock and
For troubleshooting you need: timer system), AHS (auxiliary heater
• SDP3 system) and AUS (audio system) must be
switched on in order to establish contact
• Multimeter with them.

• Chart showing how the control units are

connected to the CAN bus (see last page)
• Measuring adapter 99 508 (included in
measuring adapter kit 99 511)
• Fault code descriptions
If SDP3 cannot communicate with one or
more control units so that you cannot
obtain supplementary numbers or fault
codes within the program, you can obtain a
list of fault codes for each supplementary
number from SDP3 as follows:
Go to the menu under View and select
Search for fault code list.
You can obtain the supplementary number
via the IVD function on the instrument
cluster, provided that the instrument cluster
can establish contact with the control units
and that fault codes have been registered.
The instrument cluster always shows which
systems it expects to receive a response
from, i.e. which systems are fitted on the
vehicle.
If there are no fault codes registered in the
control unit, the instrument cluster
displays:
"no errors"
If the instrument cluster cannot establish
contact with the control unit, it displays:

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 Troubleshooting

SDP3 cannot establish contact with the vehicle

When the program is started, a fault message

appears indicating that the program cannot find
any SOPS. When you enter the program, it is
"empty".
1 Check that VCI2 is connected.

Function of the lamps

PWR (green) The lamp lights up continuously when the
VCI2 is supplied with voltage both from the
vehicle and the PC.
The lamp flashes when the VCI2 is connected
to the PC.
USB (yellow) The lamp lights up (flashes rapidly) when data
is transmitted between the PC and VCI2 via
the USB key.
CAN (yellow) The light lights up (flashes rapidly) when data
is transmitted between the VCI2 and the
vehicle via the CAN bus.
Error (red) The lamp lights up when there is a
communication error on the CAN bus.

2 Try to start the program again.

3 Check using the IVD function on the
instrument cluster (diagnostic mode)
whether the ICL control unit can
communicate with systems on the green • If the ICL control unit has not established
CAN bus. contact with the green CAN bus, continue
troubleshooting as follows:
N.B. On low-specification vehicles, it is not
certain whether there will be any systems on
the green CAN bus.
Check via the instrument cluster which
systems should be available on the vehicle
and compare them with the CAN chart on
the last page.
• If the ICL control unit has established
contact with the green CAN bus, check
whether there is an open circuit somewhere
between the VCI2 and the junction box for
the green CAN bus (C479).

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Troubleshooting

The junction blocks are concealed and located

on the right of the central electric unit area. They
are fitted in the holes without locking, which
means that they can easily be taken out.

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2 1

1 Junction blocks for CAN Junction blocks taken out.

2 Junction block for earth.

1 Measure the voltage level between chassis

earth and the green CAN bus using a
multimeter.
• The voltage should be approximately
2.5V
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Example of measuring on CAN high in relation

to chassis earth.

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 Troubleshooting

Note! During the following measurement, all

systems must be connected but not supplied
with voltage.

2 Measure the resistance on the CAN cable

between CAN high and CAN low.
• The resistance should be around
60 ohms.

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3 Measure the resistance between CAN high With the junction blocks taken out, it is easy to
and chassis earth or between CAN low and measure, e.g. the resistance between CAN high
chassis earth to check that the resistance is and CAN low.
high enough.
• The resistance should be at least
1000 ohms, in most cases it is much
more.

4 If the resistance is too low, disconnect the

connector and measure on the junction box
for the green CAN bus for all cables in order
to find out which control unit is faulty.
5 Disconnect the control unit concerned in
order to determine whether there is a fault
on the control unit or in the cable harness.
6 If there is a fault in the cable harness,
troubleshoot according to the instructions
set out in "Electric system in P, R and T
series, Introduction and general
troubleshooting".

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Troubleshooting

SDP3 can only establish contact with systems on the

green CAN bus
The ICL control unit has only established
contact with systems on the yellow (its own)
CAN bus.
1 Check the voltage supply to the coordinator.
Start by checking that the fuse for the
coordinator (fuse 19) is intact and that
voltage is supplied to it.
99 508 81 3

IMPORTANT! To avoid damaging the pins, you 79 80 81

2
3
1

should use the measuring adapter. No 60

61 62

41 42 43
5

measurement should be carried out directly on 22 23

5
the coordinator pins because they are very
sensitive.

2 Check using measuring adapter 99 508

whether the coordinator is receiving voltage
to pin connection 3 (30-supply) and pin
connection 81 (15-supply).

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Measurement on pin 3 (30-supply)

• If the measurement shows that voltage is

being supplied to the coordinator, the
cause may be play in the coordinator
connector.
3 Test by connecting the coordinator again.
• If the fault persists, renew the
coordinator.
• If the fault disappears, inspect the
relevant pin in the connector and renew
it if necessary.

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 Troubleshooting

Communication problems in the vehicle

Faults which may cause the vehicle to engage

"limp home mode". All possible warnings
come on in the instrument cluster.
• If you can use SDP3, check the fault codes.
Also check whether there are inactive fault
codes which cause problems at low
voltage.
If you cannot use SDP3, try to read the
fault codes from the instrument cluster.
• If a control unit has a fault code for a low
supply voltage, measure the input voltage
and check the control unit earth connection
by, for example, measuring the voltage
drop on the earth lead.
• If there are fault codes implicating a
specific CAN bus, test by measuring the
voltage on the CAN bus by connecting a
multimeter between the CAN high cable
and chassis earth.
The voltage should be approximately 2.5V.
• If the multimeter shows an absurdly high
value, more than 5V, this may indicate
earthing problems on one or more control
units on the CAN bus which is being
measured.
• Dismantle the junction block and check
what is giving the incorrect voltage.
• Check any earthing problems by measuring
the voltage drop on the control unit.
Measure from the earth connection in the
control unit connector to a safe earthing
point, e.g. one of the cab earthing points.
Correctly operating earthing results in no
or very little voltage drop.

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CAN chart

CAN chart

Diagnostic bus

K1
Red bus
COO
AUS Coordinator system
Audio system

GMS EMS BMS SMS

CSS Gearbox management Engine management Brake management Suspension
system system system management system
Crash safety system

ACC
Automatic climate
control LAS
Locking and alarm
system

WTA
Auxiliary heater
system water to air AWD
All wheel drive
system

ATA
Auxiliary heater ICL
system air to air Instrument cluster
system

CTS TCO
Clock and timer
Tachograph system
system

VIS
RTG
Road transport Visibility system
informatics gateway

APS
Air prosessing
RTI system
Road transport
informatics system

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Green bus
BWS Body Builder
Body work system Truck
Yellow bus

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