This document outlines the objectives and competencies for multi-crew cooperation (MCC) training. It describes 6 competencies - communication, leadership and team working, situation awareness, workload management, problem solving and decision making, and monitoring and cross-checking. For each competency, it lists performance indicators, required knowledge, and examples of practical exercises to develop the competency in a commercial air transport environment.
This document outlines the objectives and competencies for multi-crew cooperation (MCC) training. It describes 6 competencies - communication, leadership and team working, situation awareness, workload management, problem solving and decision making, and monitoring and cross-checking. For each competency, it lists performance indicators, required knowledge, and examples of practical exercises to develop the competency in a commercial air transport environment.
This document outlines the objectives and competencies for multi-crew cooperation (MCC) training. It describes 6 competencies - communication, leadership and team working, situation awareness, workload management, problem solving and decision making, and monitoring and cross-checking. For each competency, it lists performance indicators, required knowledge, and examples of practical exercises to develop the competency in a commercial air transport environment.
This document outlines the objectives and competencies for multi-crew cooperation (MCC) training. It describes 6 competencies - communication, leadership and team working, situation awareness, workload management, problem solving and decision making, and monitoring and cross-checking. For each competency, it lists performance indicators, required knowledge, and examples of practical exercises to develop the competency in a commercial air transport environment.
The key takeaways are the objectives and competencies required for multi-crew cooperation (MCC) training, which are to develop technical and non-technical skills for operating a multi-crew aircraft.
The competencies required for MCC training are communication, leadership and team working, situation awareness, workload management, monitoring and cross-checking, task sharing, use of checklists, briefings, flight management, FMS use, systems normal operations, systems abnormal and emergency operations, and environment, weather and ATC.
Each competency lists the specific performance indicators required to demonstrate proficiency in that area, such as being aware of what the aircraft and its systems are doing for situation awareness.
Annex to ED Decision 2011/016/R
AMC1 FCL.735.A; FCL.735.H; FCL.735.As
MULTI-CREW COOPERATION COURSE
(a) Competency is a combination of knowledge, skills and attitudes required to
perform a task to the prescribed standard. (b) The objectives of MCC training are to develop the technical and non- technical components of the knowledge, skills and attitudes required to operate a multi-crew aircraft. (c) Training should comprise both theoretical and practical elements and be designed to achieve the following competencies:
Communication (a) Know what, how much and (a) Human Factors, TEM In a commercial air transport who to communicate to; and CRM; environment, apply multi-crew procedures, including principles of (b) Ensure the recipient is ready (b) Application of TEM and TEM and CRM to the following: and able to receive the CRM principles to training. information; (c) Pass messages and (a) Pre-flight preparation: information clearly, accurately, (1) FMS initialisation; timely and adequately; (2) radio and navigation equipment (d) Check if the other person preparation; has the correct understanding when passing important (3) flight documentation; information; (4) Computation of take-off (e) Listen actively, patiently and performance data. demonstrate understanding when receiving information; (b) Take-off and climb: (f) Ask relevant and effective questions, and offer suggestions; (1) before take-off checks; (g) Use appropriate body (2) normal take-offs; language, eye contact and tone; (3) rejected take-offs; (h) Open and receptive to other (4) take-offs with abnormal and people’s view.
Leadership (a) Friendly, enthusiastic, emergency situations included. and team motivating and considerate of working others; (c) Cruise: emergency descent. (b) Use initiative, give direction and take responsibility when required; (d) Descent and approach: (c) Open and honest about (1) instrument flight procedures; thoughts, concerns and intentions; (2) holding; (d) Give and receive criticism and (3) precision approach using raw praise well, and admit mistakes; data; (e) Confidently do and say what (4) precision approach using flight is important to him or her; director; (f) Demonstrate respect and (5) precision approach using tolerance towards other people; autopilot; (g) Involve others in planning (6) one-engine-inoperative and share activities fairly. approach; Situation (a) Aware of what the aircraft and (7) non-precision and circling awareness its systems are doing; approaches; (b) Aware of where the aircraft is (8) computation of approach and and its environment; landing data; (c) Keep track of time and fuel; (9) all engines go-around; (d) Aware of the condition of (10) go-around with one engine people involved in the operation inoperative; including passengers; (11) wind shear during approach. (e) Recognise what is likely to happen, plan and stay ahead of the game; (e) landing: transition from
(f) Develop what-if scenarios and instrument to visual flight on reaching make pre-decisions; decision altitude or height or minimum descent altitude or height; (g) Identify threats to the safety of the aircraft and of the people. Workload (a) Calm, relaxed, careful and (f) after landing and post flight management not impulsive; procedures;
(b) Prepare, prioritise and
schedule tasks effectively; (g) selected emergency and abnormal (c) Use time efficiently when procedures. carrying out tasks; (d) Offer and accept assistance, delegate when necessary and ask for help early; (e) Review and monitor and cross-check actions conscientiously; (f) Follow procedures appropriately and consistently; (g) Concentrate on one thing at a time, ensure tasks are completed and does not become distracted; (h) Carry out instructions as directed. Problem (a) Identify and verify why things solving and have gone wrong and do not decision jump to conclusions or make making assumptions; (b) Seek accurate and adequate
information from appropriate resources; (c) Persevere in working through a problem; (d) Use and agree an appropriate decision making process; (e) Agree essential and desirable criteria and prioritises; (f) Consider as many options as practicable; (g) Make decisions when they need to, reviews and changes if required; (h) Consider risks but do not take unnecessary risks. Monitoring (a) Monitor and cross-checks all (a) SOPs; and cross- actions; (b) Aircraft systems; checking (b) Monitor aircraft trajectory in (c) Undesired aircraft critical flight phases; states. (c) Take appropriate actions in response to deviations from the flight path. Task sharing (a) Apply SOPs in both PF and (a) PF and PNF roles; PNF roles; (b) SOPs. (b) Makes and responds to standard callouts. Use of Utilise checklists appropriately (a) SOPs;
checklists according to SOPs. (b) Checklist philosophy. Briefings Prepare and deliver appropriate (a) SOPs; briefings. (b) Interpretation of FMS data and in-flight documentation. Flight (a) Maintain a constant (a) Understanding of management awareness of the aircraft aircraft performance and automation state; configuration; (b) Manage automation to (b) Systems; achieve optimum trajectory and (c) SOPs; minimum workload; (d) Interpretation of FMS (c) Take effective recovery data and in-flight actions from automation documentation; anomalies; (e) Minimum terrain (d) Manage aircraft navigation, clearance; terrain clearance; (F) Fuel management IFR (e) Manage aircraft fuel state and and VFR regulation. take appropriate actions. FMS use Programme, manage and monitor (a) Systems (FMS); FMS in accordance with SOPs. (b) SOPs; (c) Automation. Systems Perform and monitor normal (a) Systems; normal systems operation in accordance (b) SOPs. operations with SOPs. Systems (a) Perform and monitor (a) Systems; abnormal and abnormal systems operation in (b) SOPs; emergency accordance with SOPs;
operations (b) Utilise electronic and paper (c) Emergency and abnormal checklists in abnormal procedures and accordance with SOPs. checklists; (d) Recall items.
Environment, (a) Communicate effectively with (a) Systems;
weather and ATC; (b) SOPs; ATC (b) Avoid misunderstandings by (c) ATC environment and requesting clarification; phraseology; (c) Adhere to ATC instructions; (d) Procedures for (d) Construct a mental model of hazardous weather the local ATC and weather conditions. environment.
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Annex to ED Decision 2011/016/R
CERTIFICATE OF COMPLETION FORM
CERTIFICATE OF COMPLETION OF MCC-TRAINING
Applicant's last First name(s):
name(s):
Type of licence: Number: State:
ME/IR: OR ME/IR skill test:
Issued on: passed on:
Signature of applicant:
The satisfactory completion of MCC-Training according to requirements is certified
below:
TRAINING
Multi-crew co-operation training received during period:
from: to: at: ATO / operator*
Location and date: Signature of head of ATO or authorised
instructor*:
Type and number of licence and state of Name(s) in capital letters of authorised issue: instructor: