ES-1016B/1024B

Ethernet Switch

User’s Guide
Version 2.00
3/2007
 ES-1016B/1024B User’s Guide

Table of Contents
Table of Contents ..................................................................................................... 1

Copyright .................................................................................................................. 1

Interference Statements and Warnings .................................................................. 2

ZyXEL Limited Warranty.......................................................................................... 4

Customer Support.................................................................................................... 5

List of Figures .......................................................................................................... 7

List of Tables ............................................................................................................ 9

Preface .................................................................................................................... 11

Chapter 1
Getting to Know Your Switch ............................................................................... 13

1.1 Introduction .......................................................................................................13

1.2 Features .............................................................................................................13
1.3 Package Contents ...........................................................14
1.4 Applications ........................................................................................................14
1.4.1 Standalone Workgroup .............................................................................14
1.4.2 Bridging ....................................................................................................15

Chapter 2
Hardware Description and Connection ................................................................ 17

2.1 Rear Panel ..............................................................17

2.1.1 Rear Panel Power Connection .................................................................17
2.2 Front Panel ...................................................................................................17
2.2.1 RJ-45 Auto-negotiating Ports ...................................................................17
2.2.2 Front Panel Connections ..........................................................................18
2.2.3 Front Panel LEDs ................................................18
2.3 Hardware Installation .........................................................................................18

Chapter 3
Troubleshooting ..................................................................................................... 19

3.1 Introduction ........................................................................................................19

3.1.1 PWR LED .................................................................................................19
3.1.2 LINK/ACT LED .........................................................................................19
3.2 Improper Network Cabling and Topology ...........................................................20

Table of Contents 1
ES-1016B/1024B User’s Guide

Appendix A
Product Specifications .......................................................................................... 21

Index........................................................................................................................ 23

2 Table of Contents
 ES-1016B/1024B User’s Guide

Copyright
Copyright © 2007 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.

Copyright 1
ES-1016B/1024B User’s Guide

Interference Statements and

Warnings
FCC Statement

This switch complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

1 This switch may not cause harmful interference.

2 This switch must accept any interference received, including interference that may cause undesired
operations.

FCC Warning

This equipment has been tested and found to comply with the limits for a Class B digital switch, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.

CE Mark Warning:

This is a class B product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.

Certifications
1 Go to www.zyxel.com
2 Select your product from the drop-down list box on the ZyXEL home page to go to that product's
page.
3 Select the certification you wish to view from this page.

Registration

Register your product online for free future product updates and information at www.zyxel.com for global
products, or at www.us.zyxel.com for North American products.

2 Interference Statements and Warnings

 ES-1016B/1024B User’s Guide

Safety Warnings

For your safety, be sure to read and follow all warning notices and instructions.

• Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high
voltage points or other risks. ONLY qualified service personnel can service the device. Please contact
your vendor for further information.
• Use ONLY the dedicated power supply for your device. Connect the power cord or power adaptor to
the right supply voltage (110V AC in North America or 230V AC in Europe).
• Do NOT use the device if the power supply is damaged as it might cause electrocution.
• If the power supply is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power supply. Contact your local vendor to order a new power supply.
• Place connecting cables carefully so that no one will step on them or stumble over them. Do NOT
allow anything to rest on the power cord and do NOT locate the product where anyone can walk on
the power cord.
• If you wall mount your device, make sure that no electrical, gas or water pipes will be damaged.
• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of electric
shock from lightning.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
• Make sure to connect the cables to the correct ports.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
• Do NOT store things on the device.
• Connect ONLY suitable accessories to the device.

Interference Statements and Warnings 3

ES-1016B/1024B User’s Guide

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials
or workmanship for a period of up to two years from the date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or
materials, ZyXEL will, at its discretion, repair or replace the defective products or components without
charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or
components to proper operating condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This
warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for
indirect or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit
be insured when shipped. Any returned products without proof of purchase or those with an out-dated
warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts
and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address,
Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary
from country to country.

4 ZyXEL Limited Warranty

 ES-1016B/1024B User’s Guide

Customer Support
Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.

METHOD SUPPORT E-MAIL TELEPHONE* WEB SITE

REGULAR MAIL
LOCATION SALES E-MAIL FAX FTP SITE

[email protected] +886-3-578-3942 www.zyxel.com ZyXEL Communications Corp.

CORPORATE www.europe.zyxel.com 6 Innovation Road II
HEADQUARTERS Science Park
(WORLDWIDE) [email protected] +886-3-578-2439 ftp.zyxel.com Hsinchu 300
ftp.europe.zyxel.com Taiwan

[email protected] +420 241 091 350 www.zyxel.cz ZyXEL Communications

Czech s.r.o.
[email protected] +420 241 091 359 Modranská 621
CZECH REPUBLIC
143 01 Praha 4 - Modrany
Ceská Republika
[email protected] +45 39 55 07 00 www.zyxel.dk ZyXEL Communications A/S
DENMARK Columbusvej 5
[email protected] +45 39 55 07 07 2860 Soeborg
Denmark
[email protected] +358-9-4780-8411 www.zyxel.fi ZyXEL Communications Oy
FINLAND Malminkaari 10
[email protected] +358-9-4780 8448 00700 Helsinki
Finland
[email protected] +33 (0)4 72 52 97 97 www.zyxel.fr ZyXEL France
1 rue des Vergers
FRANCE +33 (0)4 72 52 19 20 Bat. 1 / C
69760 Limonest
France
[email protected] +49-2405-6909-69 www.zyxel.de ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
GERMANY [email protected] +49-2405-6909-99 Wuerselen
Germany
[email protected] +1-800-255-4101 www.us.zyxel.com ZyXEL Communications Inc.
+1-714-632-0882 1130 N. Miller St.
NORTH AMERICA Anaheim
[email protected] +1-714-632-0858 ftp.us.zyxel.com CA 92806-2001
U.S.A.
[email protected] +47 22 80 61 80 www.zyxel.no ZyXEL Communications A/S
Nils Hansens vei 13
NORWAY [email protected] +47 22 80 61 81 0667 Oslo
Norway
[email protected] +34 902 195 420 www.zyxel.es ZyXEL Communications
Alejandro Villegas 33
SPAIN [email protected] +34 913 005 345 1º, 28043 Madrid
Spain
[email protected] +46 31 744 7700 www.zyxel.se ZyXEL Communications A/S
SWEDEN Sjöporten 4, 41764 Göteborg
[email protected] +46 31 744 7701 Sweden

Customer Support 5
ES-1016B/1024B User’s Guide

METHOD SUPPORT E-MAIL TELEPHONE* WEB SITE

REGULAR MAIL
LOCATION SALES E-MAIL FAX FTP SITE

[email protected] +44 (0) 1344 303044 www.zyxel.co.uk ZyXEL Communications UK

08707 555779 (UK only) Ltd.,11 The Courtyard,
UNITED KINGDOM Eastern Road, Bracknell,
[email protected] +44 (0) 1344 303034 ftp.zyxel.co.uk
Berkshire, RG12 2XB,
United Kingdom (UK)

* “+” is the (prefix) number you enter to make an international telephone call.

6 Customer Support
 ES-1016B/1024B User’s Guide

List of Figures
Figure 1 ES-1016B ................................................................................................ 13
Figure 2 ES-1024B ................................................................................................ 13
Figure 3 Standalone Workgroup Example ............................................................. 15
Figure 4 Bridging Example .................................................................................... 15
Figure 5 Rear Panel .............................................................................................. 17
Figure 6 Front Panel LEDs (ES-1024A) ................................................................ 18
Figure 7 Troubleshooting LINK/ACT LED ............................................................. 19
Figure 8 Troubleshooting Improper Network Cabling and Topology ...................... 20

List of Figures 7
ES-1016B/1024B User’s Guide

8 List of Figures
 ES-1016B/1024B User’s Guide

List of Tables
Table 1 Network Cable Types ............................................................................... 18
Table 2 The Front Panel LED Descriptions .......................................................... 18
Table 3 Troubleshooting Power LED ..................................................................... 19
Table 4 Product Specifications .............................................................................. 21

List of Tables 9
ES-1016B/1024B User’s Guide

10 List of Tables
 ES-1016B/1024B User’s Guide

Preface
Congratulations on your purchase of the Dimension Ethernet Switch.

About the Dimension Ethernet Switches

The Dimension switch is a cost effective Fast Ethernet switch ideal for setting up a small
workgroup or for bridging two separate networks.

There are two switch models. The ES-1016B comes with 16 10/100M ports and the ES-1024B
with 24 10/100M ports.

Related Documentation
• Support Disk
Refer to the included CD for support documents.
• Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It contains
a detailed easy-to-follow connection diagram and instructions on how to install and
connect the hardware in your network.
• ZyXEL Web Site
The ZyXEL download library at www.zyxel.com contains additional support
documentation and an online glossary of networking terms.

Syntax Conventions
• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for
“that is” or “in other words” throughout this manual.
• The ES-1016B/1024B Ethernet Switch may be referred to as the switch in this user’s
guide. This refers to both models (ES-1016B and ES-1024B) unless specifically
identified.
• Unless specified, images of the ES-1024B are used throughout this document. The ES-
1016B has 16 available Ethernet ports however the images used in this User’s Guide
show the 24 available ports that are featured on the ES-1024B. Images that directly relate
to the ES-1016B are used when referring to the key differences between the two models.

Preface 11
ES-1016B/1024B User’s Guide

Graphics Icons Key

Switch Computer Server

Printer Router Switch

User Guide Feedback

Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to [email protected] or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you!

12 Preface
 ES-1016B/1024B User’s Guide

CHAPTER 1
Getting to Know Your Switch
This chapter describes the key features, benefits and applications of your switch.

1.1 Introduction
The switch is a multi-port switch that can be used to build high-performance switched
workgroup networks. The switch is a store-and-forward device that offers low latency for
high-speed networking. The switch is designed for workgroups, departments or backbone
computing environments for SME (small, medium enterprise) businesses.

Figure 1 ES-1016B

Figure 2 ES-1024B

1.2 Features
The following are the essential features of the switch.

• Conforms to IEEE 802.3, 802.3u, and 802.3x standards.

• Auto-negotiating 10/100Mbps Ethernet RJ-45 ports.
• Auto-sensing crossover for all 10/100Mbps Ethernet RJ-45 ports.
• Supports Back-Pressure-Base flow control on Half-duplex ports.
• Supports Pause-Frame-Base flow control on Full-duplex ports.
• Supports store-and-forward switching.
• Supports automatic address learning.
• Full wire speed forwarding rate.
• Embedded 8K MAC address table providing 8000 MAC addresses entries.

Chapter 1 Getting to Know Your Switch 13

ES-1016B/1024B User’s Guide

• Power, LK/ACT and FD/COL LEDs.

• Standard 19-inch rack-mount design.

1.3 Package Contents

Compare the contents of your ES package with the checklist below. If any item is missing or
damaged, please contact your local dealer.

• An Ethernet switch
• Power cord
• This User’s Guide
• Four self-adhesive rubber feet
• Rack mount brackets

1.4 Applications
This section provides two network topology examples in which the switch is used.

1.4.1 Standalone Workgroup

In this application, the switch is an ideal solution for small networks where rapid growth can
be expected in the near future.

The switch can be used standalone for a group of heavy traffic users. You can connect
computers directly to the switch’s port or connect other switches to the switch.

In this example, all computers can share high-speed applications on the server. To expand the
network, simply add more networking devices such as switches, routers, computers, print
servers etc.

14 Chapter 1 Getting to Know Your Switch

 ES-1016B/1024B User’s Guide

Figure 3 Standalone Workgroup Example

1.4.2 Bridging

With its large address table and high performance, the switch is an ideal solution for
department networks to connect to the corporate backbone or for connecting network
segments.

The following figure depicts a typical segment bridge application of the switch in an enterprise
environment. The two networks (RD and Sales), the standalone server and the computers can
all communicate with each other and share all network resources.

Figure 4 Bridging Example

Chapter 1 Getting to Know Your Switch 15

ES-1016B/1024B User’s Guide

16 Chapter 1 Getting to Know Your Switch

 ES-1016B/1024B User’s Guide

CHAPTER 2
Hardware Description and
Connection
2.1 Rear Panel
The three-pronged power receptacle is located on the rear panel of the switch. Refer to the
Appendix A on page 21 for power specification.

Figure 5 Rear Panel

2.1.1 Rear Panel Power Connection

Connect one end of the supplied power cord to the power receptacle on the back of the switch
and the other end to the appropriate power source.

2.2 Front Panel

The front panel of the switch includes the auto-negotiating 10Base-T/100Base-TX RJ-45 ports
and the LEDs.

2.2.1 RJ-45 Auto-negotiating Ports

The 10Base-T/100Base-TX RJ-45 ports are auto-negotiating and auto-crossover.

An auto-negotiating port can detect and adjust to the optimum Ethernet speed (10/100Mpbs)
and duplex mode (full duplex or half duplex) of the connected device.

An auto-crossover (auto-MDI/MDI-X) port automatically works with a straight-through or

crossover Ethernet cable.

Chapter 2 Hardware Description and Connection 17

ES-1016B/1024B User’s Guide

2.2.2 Front Panel Connections

You can use unshielded twisted pair (UTP) or shielded twisted-pair (STP) Ethernet cables for
RJ-45 ports. The following table describes the types of network cable used for the different
connection speeds.

Note: Make sure the cable length between connections does not exceed 100 meters
(328 feet).

Table 1 Network Cable Types

SPEED NETWORK CABLE TYPE

10 Base-T 100Ω 2-pair UTP/STP Category 3, 4 or 5

100 Base-TX 100Ω 2-pair UTP/STP Category 5

2.2.3 Front Panel LEDs

The LED Indicators give real-time information about the status of the switch. The following
table provides descriptions of the LEDs.

Figure 6 Front Panel LEDs (ES-1024A)

The following table describes the LEDs.

Table 2 The Front Panel LED Descriptions

LED COLOR STATUS DESCRIPTION

PWR Green On The switch is on and receiving power.

Off The switch is not receiving power.
LINK/ Green On The port is connected to an Ethernet network.
ACT
Blinking The port is receiving or transmitting data.
Off The port is not connected to an Ethernet network.

2.3 Hardware Installation

Refer to the Quick Start Guide for hardware installation instructions.

18 Chapter 2 Hardware Description and Connection

 ES-1016B/1024B User’s Guide

CHAPTER 3
Troubleshooting
This section describes common problems you may encounter with the switch and possible
solutions.

3.1 Introduction
Troubleshoot the switch using the LEDs to detect problems.

3.1.1 PWR LED

The PWR LED on the front panel does not light up.

Table 3 Troubleshooting Power LED

STEP CORRECTIVE ACTION

1 Check the connections from your switch to the power source. Make sure you are using the
supplied power cord and that you are using an appropriate power source. Refer to the product
specifications.
2 Make sure the power source is turned on and that the switch is receiving sufficient power.
3 If these steps fail to correct the problem, contact your local distributor for assistance.

3.1.2 LINK/ACT LED

The LINK/ACT LED does not light up when a device is connected.

Figure 7 Troubleshooting LINK/ACT LED

STEP CORRECTIVE ACTION

1 Verify that the attached device(s) is turned on and properly connected to your switch.
2 Make sure the network adapters are working on the attached devices.
3 Verify that proper network cable type is used and its length does not exceed 100 meters. For
more information on network cable types, see Section 2.2.2 on page 18.

Chapter 3 Troubleshooting 19
ES-1016B/1024B User’s Guide

3.2 Improper Network Cabling and Topology

Improper network cabling or topology setup is a common cause of poor network performance
or even network failure.

Figure 8 Troubleshooting Improper Network Cabling and Topology

PROBLEM CORRECTIVE ACTION

Faulty cables Using faulty network cables may affect data rates and have an impact on your
network performance. Replace with new standard network cables.
Non-standard Non-standard cables may increase the number of network collisions and cause other
network cables network problems that affect your network performance. Refer to Section 2.2.2 on
page 18 for more information on network cable types.
Cabling Length If you use longer cables than are needed, transmission quality may be affected.
The network cables should not be longer than the limit of 100 meters.
Too many hubs Too many hubs (or repeaters) between the connected computers in the network may
between the increase the number of network collision or other network problems. Remove
computers in unnecessary hubs from the network.
the network
A loop in the A data path loop forms when there is more than one path or route between two
data path networked computers. This results in broadcast storms that will severely affect your
network performance. Make sure there are no loops in your network topology.

20 Chapter 3 Troubleshooting
 ES-1016B/1024B User’s Guide

APPENDIX A
Product Specifications
These are the product specifications.

Table 4 Product Specifications

Standard IEEE802.3 10BASE-T Ethernet

IEEE802.3u 100BASE-TX Fast Ethernet
IEEE802.3x Flow Control
Protocol CSMA/CD
Technology Store-and-Forward switching architecture
Supports broadcast storm control
Non-blocking Wire ES-1016B: 3.2 Gb
Speed ES-1024B: 4.8 Gb
Transfer Rate Ethernet: 10 Mbps (half duplex), 20 Mbps (full duplex)
Fast Ethernet: 100 Mbps (half duplex), 200 Mbps (full duplex)
Data Forwarding 14880 pps for 10 Base-T (Ethernet)
Rate 148800 pps for 100 Base-T (Fast Ethernet)
Connector RJ-45; Auto-MDIX on all ports
MAC Address 8K MAC address table
Memory Buffer 1.25 Mbps
Network Cable 10 Base-T: 100Ω 2-pair UTP/STP Cat. 3, 4, 5
100 Base-TX: 100Ω 2-pair UTP/STP Cat. 5
LED Per port: LINK/ACT
Per unit: PWR
Power Supply 100-240 VAC, 50~60Hz 0.24A max.
Temperature Operating: 0º C~ 50º C (32º F ~ 122º F)
Humidity Operating: 10% ~ 90% (Non-condensing)
Dimension 440 x 120 x 44
L x W x H (mm)
Weight ES-1016B: 1370 g
ES-1024B: 1448 g
EMI & Safety FCC Class B, CE, C-Tick

Product Specifications 21
ES-1016B/1024B User’s Guide

22 Product Specifications
 ES-1016B/1024B User’s Guide

Index
Numerics Dust 3

10 Mbps Ethernet 18
110V AC 3 E
230V AC 3

Electric Shock 3
Electrical Pipes 3
A Electrocution 3
Europe 3
Exposure 3
AC 3
Accessories 3
Airflow 3
Applications 14
Segment Bridge 15
F
Authority 2
Faulty cables 20
FCC
Compliance 2
B Finland, Contact Information 5
France, Contact Information 5
Front Panel 17
Basement 3
Front Panel Connections 18

C
G
Cables, Connecting 3
Gas Pipes 3
Cabling Length 20
Germany, Contact Information 5
Changes or Modifications 2
Connecting Cables 3
Copyright 1
Corrosive Liquids 3 H
Covers 3
Customer Support 5
High Voltage Points 3

D L
Damage 3
LED Descriptions
Dampness 3 LK/ACT 18
Danger 3 PWR 18
Data path loop 20 Lightning 3
Denmark, Contact Information 5 Liquids, Corrosive 3

Index 23
ES-1016B/1024B User’s Guide

M Regular Mail 5
Removing 3
Repair 3
Modifications 2
Risk 3
Risks 3

N
Network Cable Length Limit 18
S
Network Cable Types 18
100Mbps 18 Safety Warnings 3
10Mbps 18 Service 3, 4
Non-standard network cables 20 Service Personnel 3
North America 3 Shock, Electric 3
North America Contact Information 5 Spain, Contact Information 5
Norway, Contact Information 5 Standalone Workgroup 14
Supply Voltage 3
Support Disk 11
Support E-mail 5
O Sweden, Contact Information 5
Swimming Pool 3
Opening 3 Syntax Conventions 11

P T
Package Contents 14 Telephone 5
Pipes 3 Thunderstorm 3
Pool 3 Troubleshooting
Power Adaptor 3 Improper Network Cabling and Topology 20
Power Cord 3 LK/ACT LED 19
Power LED 19
Power Outlet 3
Power Supply 3
Power Supply, repair 3
Product specification 21 V
Vendor 3
Q Ventilation Slots 3
Voltage Supply 3
Voltage, High 3
Qualified Service Personnel 3
Quick start guide 11

W
R
Wall Mount 3
Warnings 3
Rear Panel 17
Water 3
Rear Panel Power Connection 17
Water Pipes 3

24 Index
 ES-1016B/1024B User’s Guide

Web Site 5
Wet Basement 3
Worldwide Contact Information 5

Z
ZyXEL Limited Warranty
Note 4

Index 25