Maintenance Work B.B
Maintenance Work B.B
Maintenance Work B.B
intended to retain an item in, or restore it to, a state in which it can perform its required
function. Many companies are seeking to gain competitive advantage with respect to
cost, quality, service and on-time deliveries. The effect of maintenance on these
variables has prompted increased attention to the maintenance area as an integral part
of productivity improvement. Maintenance is rapidly evolving into a major contributor
to the performance and profitability of manufacturing systems. In fact, some see
maintenance as the "last frontier" for manufacturing.
In their article "Make Maintenance Meaningful" P.K. Kauppi and Paavo Ylinen describe
the bulk of maintenance procedures as being as:
As shown in Figure 1, six maintenance programs are identified within the maintenance
hierarchy, each representing an increased level of sophistication.
Figure 1
Maintenance Hierarchy
REACTIVE MAINTENANCE
SCHEDULED MAINTENANCE
PREDICTIVE MAINTENANCE
PREVENTIVE MAINTENANCE
Current trends in management philosophy such as just-in-time (JIT) and total quality
management (TQM) incorporate preventive maintenance as key factors in their success.
JIT requires high machine availability, which in turn requires preventive maintenance.
Also, TQM requires equipment that is well maintained in order to meet required process
capability.
The resulting benefits of preventive maintenance are many. Some of them are listed
below:
Safety. Machinery that is not well-maintained can become a safety hazard.
Preventive maintenance increases the margin of safety by keeping equipment in
top running condition.
Lower cost. A modern and cost-effective approach to preventive maintenance
shows that there is no maintenance cost optimum. However, maintenance costs
will decrease as the costs for production losses decreases. Obviously, no
preventive maintenance action is performed unless it is less costly that the
resulting failure.
Reduction in failures and breakdowns. Preventive maintenance aims at reducing
or eliminating unplanned downtime, thereby increasing machine efficiency.
Downtime is also reduced when the preventive maintenance process gives
maintenance personnel sufficient warning so repairs can be scheduled during
normal outages.
Extension of equipment life. Obviously, equipment that is cared for will last
longer than equipment that is abused and neglected.
Improved trade-in/resale value of equipment. If the equipment is to be sold or
traded in, a preventive maintenance program will help keep the machine in the
best possible condition, thereby maximizing its used value.
Increased equipment reliability. By performing preventive maintenance on
equipment, a firm begins to build reliability into the equipment by removing
routine and avoidable breakdowns.
Increased plant productivity. Productivity is enhanced by the decrease in
unexpected machine breakdown. Also, forecast shutdown time can allow the firm
to utilize alternate routings and scheduling alternatives that will minimize the
negative effect of downtime.
Fewer surprises. Preventive maintenance enables users to avoid the unexpected.
Preventive maintenance does not guarantee elimination of all unexpected
downtime, but empirically it has proven to eliminate most of it caused by
mechanical failure.
Reduced cycle time. If process equipment is incapable of running the product,
then the time it takes to move the product through the factory will suffer.
Taninecz found, from an Industry Week survey, that there is a strong correlation
between preventive maintenance and cycle-time reductions as well as near-
perfect on-time delivery rates. Also, approximately 35 percent of the surveyed
plants who widely adopted preventive maintenance achieved on-time delivery
rates of 98 percent, compared to only 19.5 percent for non-adopters.
Increased service level for the customer and reduction in the number of defective
parts. These have a positive direct effect on stock-outs, backlog, and delivery time
to the customer.
Reduced overall maintenance. By not allowing machinery to fall into a state of
disrepair, overall maintenance requirements are greatly decreased.
Developed in Japan, TPM places a high value on teamwork, consensus building, and
continuous improvement. It is a partnership approach among organizational functions,
especially production and maintenance. TPM means total employee involvement, total
equipment effectiveness, and a total maintenance delivery system. In order to achieve
this, machine operators must share the preventive maintenance efforts, assist
mechanics with repairs when equipment is down, and work on equipment and process
improvements within team activities. Tennessee Eastman found that another employee,
such as an equipment operator, with minimal training, could do 40 percent of the
traditional maintenance mechanic's work. Another 40 percent could be performed with
additional training, but still below the certified level. Only 20 percent of the
maintenance tasks actually required a certified mechanic's skills. They also reported that
as much as 75 percent of maintenance problems can be prevented by operators at an
early stage. This frees maintenance personnel to be responsible for the tasks that require
their critical skills, such as breakdown analysis, overhaul, corrective maintenance and
root cause analysis. This places them in a "consultant" role with the operators allowing
them to:
Of course, for all of this to work, the firm must have an organizational culture which
supports a high level of employee involvement. Businesses must be willing to provide
the necessary training in order to allow production personnel to perform the required
tasks.
As a final note on TPM, another school of thought holds that TPM can be adopted by
continuous diagnostic monitoring of a machine's conditions and establishing a trend
line for it. Trend lines approaching or veering into the domain that identifies poor
operating conditions will trigger maintenance action.
RELIABILITY-CENTERED MAINTENANCE
It has been assumed that preventive maintenance programs help to ensure reliability
and safety of equipment and machinery. However, tests performed by airlines in the
mid-1960s showed that scheduled overhaul of complex equipment had little or no
positive effect on the reliability of the equipment in service. These tests revealed the
need for a new concept of preventive maintenance, which later became known as
reliability-centered maintenance (RCM).
The concept of RCM is rooted in a 1968 working paper prepared by the Boeing 747
Maintenance Steering Group. A refined version appeared in 1970. Continued studies at
the Department of Defense led to the 1986 publication of the "Reliability Centered
Maintenance Requirements for Naval Aircraft, Weapons Systems and Support
Equipment," a set of maintenance standards and procedures that certain military
maintenance personnel were expected to follow. The RCM methodology was further
developed and found application not only in the military and aviation, but also in the
energy, manufacturing, foundry, and transport industries.
According to Bulmer, the RCM process can be considered as three separate but
associated analyses: failure mode and effects analysis, consequence analysis, and task
analysis. These analyses consider the specific characteristics and consequences of a
failure and attempt to arrive at the optimal solution based on this information.
TRENDS IN MAINTENANCE
Two major trends in the development of maintenance management research have been
identified: (1) emerging developments and advances in maintenance technology,
information and decision technology, and maintenance methods; and (2) the linking of
maintenance to quality improvement strategies and the use of maintenance as a
competitive strategy.
The first major trend has to do with the impact of artificial intelligence techniques, such
as expert systems and neural networks, on the formation of maintenance knowledge in
industrial organizations. There is a diverse application of expert systems within the
maintenance area. A number of these systems and their applications are listed below:
The second major trend is typified by the emergence of total productive maintenance,
which must be incorporated into the firm's strategy. In the quest for world-class
manufacturing, many industries are appreciating the need for efficient maintenance
systems that have been effectively integrated with corporate strategy. It is vital that
maintenance management becomes integrated with corporate strategy to ensure
equipment availability, quality products, on-time deliveries, and competitive pricing.
Managerial attitudes have changed toward maintenance because of the emergence of
new management philosophies. In addition, social trends such as lack of capital,
fluctuations in currencies, competition, quality, and environmental consciousness, have
also encouraged a new focus on maintenance.
Maintenance will continue to be a major area of concern for manufacturers and other
forms of business. A study of some seventy manufacturing plants found that over 50
percent of the maintenance work performed by these firms was reactive (run to failure,
emergency breakdown). The balance of maintenance work was preventive or period
based (25 percent), predictive or condition based (15 percent), and proactive or root-
caused based (10 percent). A strong correlation has been found to exist between
manufacturing cost reduction and preventive/predictive maintenance. Over a five-year
period a study group of companies found that productivity improvements correlated
strongly with a number of variables, one of which was preventive/predictive
maintenance.
It’s not sufficient to evaluate only the units needing maintenance. Study the system, the working
environment in which the units operate and how the unit or system might affect the operation of the
plant itself. Identify bottlenecks that can harm the whole system — or the whole plant. Check
bottlenecks with extra care and evaluate their condition to ensure that no unforeseen problems can
threaten plant operation.
Keep in mind that the plant’s designers probably didn’t have maintenance foremost in their mind.
Instead, they probably had instructions to design and build it as cheaply as possible. Also, the plant
probably was erected by workers having little knowledge about maintenance. Most plants can show
horrendous examples of the effect of this lack of knowledge. There’s no doubt that plant
maintenance often can benefit from a bit of a redesign, an option that shouldn’t be ruled out.
This can be the most economical choice, but only if the cost of the monitoring devices isn’t too high
and extensive dismantling to check the condition of the equipment isn’t required. CBM works best
when simple checks are sufficient to get an indication of the equipment’s condition.
A simple visual inspection can detect leaks or other mechanical faults. You can use touch to detect
heat and vibrations. You can listen for damaged bearings and even smell to detect overheating or oil
leaks. Also, trending the recorded process variables can be used to detect the need for
maintenance. However, for vital or costly equipment, use instruments because they detect faults
long before an operator can using only the five senses.
Time-based maintenance
This is the type that manufacturers normally recommended. It’s based solely on the number of
operating hours or calendar days a unit has been in operation. This method normally is used when
condition monitoring is too difficult or when there’s a clear correlation between operating time and
mechanical failure. When using time-based maintenance, consider how the unit is used. The
recommended maintenance intervals normally apply to units in fairly constant operation. It’s not
useful for units that are mainly in standby mode.
For the latter type of equipment it’s better to multiply the number of starts by an “equivalent” number
of operating hours. For example, an emergency generator is tested every week (52 starts per year)
and each start can be considered equal to 20 running hours. Multiplying the number of starts by 20
gives a value that should be added to the true running hours to arrive at the maintenance trigger
point. This method is recommended because each start causes more wear than an hour in normal
operation.
Run to failure
This maintenance approach is used for highly reliable equipment, when it’s difficult to perform
condition monitoring or when instrumentation is costly in comparison to the equipment value.
Although not normally recommended, run to failure can be used if the unit in question won’t interfere
with plant operation should it cease to function, assuming it can be replaced easily and rapidly. If
not, it might be possible to alter the installation to enable a rapid replacement. This maintenance
type can be tied to the unit — if the unit needs to be included in the maintenance system at all.
The design of any vital system should be reconfigured if some run-to-failure component can fail often
and without warning.
After the relevant data for each applicable unit has been captured and its maintenance requirement
analyzed, it’s time write procedures. Enter them directly into the computerized maintenance system
or write them by hand on a note pad — the important thing is to have the procedures written.
Although it’s essential to involve plant personnel in the equipment analysis, it’s probably unfair to
force them to enter data into the computer system. As one operator put it, “If I wanted to sit and write
all day, I would have gotten me an office job.” Management should consider outsourcing the initial
maintenance procedure drafting and development using a competent technical writer with
knowledge about maintenance and producing suitable procedures.
If plant personnel follow the advice given above, the result will be a valuable information resource
that forms the basis of the comprehensive set of maintenance procedures. It would reduce the labor
required to write the procedures, thus saving a substantial amount of money.
Gunnar Gustafsson is educated as a Marine Engineer with a long experience from operating and
maintaining ships, oil rigs and power plants of various types, He now puts his education and
experience to good use as a technical writer. Contact him at
The large square block indicates the steps that take place within the computerized
maintenance management system, or CMMS.
It is good practice to conduct some form of analysis to identify the appropriate maintenance
tasks to care for your equipment. RCM2 is probably the most celebrated methodology, but
there are many variations.
The analysis will result in a list of tasks that need to be sorted and grouped into sensible
chunks, which each form the content of a checklist. Sometimes it may be necessary to do
some smoothing and streamlining of these groups of tasks in an iterative manner.
The most obvious next step is to schedule the work orders generated by the system into a
plan of work for the workshop teams.
Less common, however, is to use this checklist data to create a long-range plan of
forecasted maintenance work. This plan serves two purposes:
The schedule of planned jobs is issued to the workshop and the work is completed.
Feedback from these work orders, together with details of any equipment failures, is
captured in the CMMS for historical reporting purposes.
A logical response to this shop floor feedback is that the content of the checklists should be
refined to improve the quality of the preventive maintenance, especially to prevent the
recurrence of failures.
A common mistake however, is to jump straight from the work order feedback and
immediately change the words on the checklists. When this happens, the integrity of the
preventive maintenance programme is immediately compromised because the revised
words on the checklist have no defendable scientific basis. This should be avoided wherever
possible.
The far better approach to avoid this guessing game is to route all the checklist
amendments through the same analysis as was used originally to create the initial
checklists. This means that the integrity of the maintenance program is sustained over the
long term. Implicit in this approach, however, is the need to have a robust system in which
the content of the analysis can be captured and updated easily.
Finally, all the information that gets captured into the CMMS must be put to good use
otherwise it is a waste of time. This is the value of management reports that can be created
from maintenance information.
RCM Additional
Identify the: Functions Equipment hierarchy down to
component level
Functional failures
Root cause of failure
Failure modes
Failure effects
Analytical tool to select: Failure effect category
Preventive/ corrective
maintenance tasks (as
appropriate)
Task frequency Task duration
The center column is what will be found in any typical RCM-style analysis.
In addition to that, there is value in constructing a hierarchy of the equipment system
showing assemblies, subassemblies and individual components. This helps to keep track of
which section of the system is being considered at any time, and the list of components also
helps to identify the spare parts requirements for the system.
Of vital importance is the clear identification of the root cause of each failure, as this will
affect the selection of a suitable maintenance task. To illustrate this point, consider for
example, a seized gearbox. “Seized” is an effect. There could be several root causes of this
failure mode that can be addressed in different ways through the maintenance program.
There is usually no value in aiming maintenance at the effect of a failure.
Also important from a planning perspective is to identify the time it will take to carry out
each task independently. The sum total of these task times gives a good indication of how
long the total work order will take.
All of the above depends on the production process and the site’s operating context, so
these comments should be taken simply as a guideline.
The following are a few points to consider when constructing a preventive maintenance
program:
Frequencies and estimated times for each task must be accurate and meaningful
Try wherever possible to only plan shutdown time for “non-running” tasks. Keep “running”
tasks to be done during periods of normal production. Structure the maintenance program
to allow for this.
Craft
Frequency
Safety / Non-safety tasks
Running / Non-running checks and sensible
Timing, etc. …
The graph in Figure 2 below illustrates how it is possible to arrange the occurrence of the
PM work orders in such a way to create the smoothest possible flow of regular preventive
maintenance work, while still leaving enough time to carry out those “follow-on” corrective
maintenance tasks that were identified from conducting the preventive/predictive checks
during the last maintenance stop.
It is important to notice that just because two checklists may have the same frequency, it is
not necessary to schedule them to be done at the same time. Sometimes, of course, it does
make practical sense to schedule PMs for the same day, but don’t assume that this is always
true. As a general rule, in an automated or continuous process production environment, the
total amount of work on one checklist or work planned for one maintenance period should
not exceed 80 percent of the total time available.