Resume of Sabenedict

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Sharon A.

Benedict
11324 Campfield Circle, Jacksonville, FL 32256
[email protected]
904-728-8059
___________________________________________________________________________________

Experienced leader with Masters Degree. Offering more than15 years of extensive business operations
and process management skills. Demonstrated success in positive team building in various marketing
and administrative management positions. Skilled in budget planning and implementation. Responsible
for multiple projects, delivered on time, meeting unique business objectives. Exceptional communication
skills and ability to teach and positively guide subordinates.

PROFESSIONAL EXPERIENCE:

WAM Ponte Vedra Inc., Ponte Vedra Beach, FL 2001 - 2009

Support to a small business that fills a need for private homeowners – special services to traveling
second-home owners – security and project completions. Provide part-time administrative, accounting
and organizational support.

-Successfully marketed for and gained clients, providing annual income of c. $30k
-Provide all accounting support – payables, billing, payroll, tax processing, and overall office
operations support to small law office.

Little Stars Preschool, Ponte Vedra Beach, FL 1999 -2001

Managed 18 Florida State Certified teachers and staff – Christian based early childhood school for 120
preschool age children.

-Developed and published Procedure and Policy Handbooks for Teachers and Parents
-Maintained & Managed audit-ready environment – Florida State License Certification – Florida
Children & Families Dept
-Participant in St. John’s County Florida State Coalition for Early Childhood Readiness education
program, which is the foundation for Florida’s Early Readiness Education Program today.

Medcom Services, Inc. Jacksonville, FL 1996 -1999

Provided Marketing Support for Florida Based Self-Funded Insurance Programs.

-Developed, edited and prepared Sales and Product Support proposals, brochures, and tools.
-Managed Call Center staff - providing Customer Support for TPA Plan participants.

Drake, Beam & Morin, Inc. Jacksonville, FL 1994 -1996

Adjunct Consultant – Performed outplacement and career services inclusive of all aspects of Career
Transition Counseling support. Conducted seminars and one-on-one support for job seekers.
Sharon A. Benedict p.2

IBM U.S. Marketing, White Plains, NY 1974 -1994

Marketing and Customer Service Management

Provided marketing support for Software Product Development and Marketing Departments. Held
various management positions inclusive of administration, personnel, customer service, technical, project
manager, and strategy and software vendor applications manager. Coordinated team in the development
of a Worldwide Strategy for IBM Software Support.

-Managed $2M departmental budget, $20M Functional budget. Contracting over 20 business
relationships for the development of joint IBM software business application.
-Managed team (16) who provided technical service support to large system IBM 3090 insurance
and government customers.
-Designed and implemented an on-line personnel measurements tracking system for the IBM
Service Division; presenting product and results to Executive Management.
-Organized National Division Management Conferences. Conducted Personnel Program Audits
within U.S. Regional Offices. Developed and taught product and program related courses to
measure results of audit Program.

EDUCATION:

Fordham University, NY, NY – MSE Administration & Supervision


Cabrini College, Radnor, PA – BA English, Minor Secondary Education
Colgate University – IBM Executive Summer Program

TECH EXPERTISE:

DOS, WordPerfect, Word, Excel, Quicken, JURIS Real World Accounting, & Quick to Learn Most
Software Applications

ACHIEVEMENTS:

Notary Public
Board of Trustee, Cabrini College 2006 -2008
Board of Trustee, Home Owners Association
Teaching Experience (English, Sociology) – US Embassy School, Jakarta Indonesia

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