Business Development Manager
Business Development Manager
Business Development Manager
ne t Solution Development Business Development Program Management SUMMARY OF QUALIFICATIONS 25 years experience in corporate sales, integrating multiple disciplines including management consulting, learning and development, information technology, call centers, marketing, creative services, and distribution Budgeting, forecasting, market analysis, program development and launch Consistently meets and exceeds sales objectives and revenue goals Effective team leader inspires enthusiasm, innovation and collaboration Creative sales strategies and tactics win new and loyal customer base Exceptional customer relationship management and account development Loves people, the challenge, the game, the solution - hitting the bulls eye! SELECTED PROFESSIONAL ACCOMPLISHMENTS ADAYANA, INC. Indianapolis, IN Business Development Manager/ 2007-Present Healthcare A $50M company providing multidisciplinary solutions to customers to accelerate their success Innovative solution development resulted in the top producer for FY2011, exceedi ng sales target by $400% Negotiated 3 year renewal for services with major healthcare system one year in advance, solidifying service platform through 2014 Innovative and forward thinking solution leveraged resources at multiple ministr y locations to maintain strategic positioning and development of services for cu stomers in a federated enterprise model Identified opportunities within existing solutions to create automated services that resulted in elimination of existing manual processes and revenue generation opportunities Engaged as a thought partner with major healthcare customer to develop 8-10 year strategic direction through environmental scans, affinity mapping, and initiati ve prioritization optimizing budget and resources Co-facilitated first major customer enterprise Learning Advisory Council meeting to launch strategic direction and develop implementation road maps for local mi nistry engagement
BUDCO, INC. Highland Park, MI 2000 - 2007 Account Manager / Ford Motor Co. A $100M company providing dialogue/marketing solutions between clients and their customers. Innovative marketing and product development strategies produced results that ex ceeded internal sales objectives each year, including 157% in 2005 Managed account development for enhanced Extended Service Product for Ford Customer Service Division, increasing revenues from $3M to $4.7M in two years Concurrently managed multiple program launches including Installment Payment/ Direct Mail Program and ESP Dealer Literature Launch, increasing revenues from
$3M to $6.2 in three years Managed Budcos first event-type program, the $1.5M Ford 100 Year Celebration, ea rning Fords Flawless Execution evaluation Managed Consumer TRAC program within Ford Customer Relationship Management, resulting in $4M in sales and future sales opportunities with Fortune-100 Compan ies INKTEL Miami, FL 1998 2000 Account Manager / Ford Motor Co. A creative solutions company offering integrated services including contact cent ers, fulfillment, direct mail, lettershop and IT services. Responsible for new account and product/service development within Ford, capitalizing on Inktels minority supplier status Successfully developed new and existing corporate and agency relationships as we ll as new business sales for Miami office New accounts included Ford Motor Credit Racing, Ford Racing, Ford Fund, J. Walter Thompson, and Young & Rubicam/Wunderman, resulting in increased revenues of $500K in first year as recognized minority supplier Selected to join Purchasing Supplier Council and Quality Management Committee to establish criteria for preferred supplier status and minimum qualit y standards for maintaining supplier status with Ford Motor Co. Sold first renovation project for Inktel, the Ford-sponsored renovation of the G orilla Interpretive Center in the Atlanta Zoo UNUM INSURANCE CO. Troy, MI 1996 1998 Sales Representative An insurance industry leader in disability income protection and one of the top providers of supplemental benefits in the nation. Launched, established and managed the Casualty and Universal life products in State of Michigan after Commercial Life/UNUM Merger. Focused on primary markets in Detroit and Grand Rapids Received Presidents Award for achieving 125% of sales goal during first year Quoted 250-300 estimates per month Collaborated with nine group disability representatives on various projects Developed strategic sales plan based on specific territory and business initiati ves Regular participant and guest presenter at national sales meetings OTHER PROFESSIONAL EXPERIENCE General Motors Disability Management Consultant Flint, MI 1987 1996 Serviced all 10 existing General Motors facilities in the Flint, MI area Demonstrated highest success rate (95%) of closed cases with the lowest cost per case (<$500/per) with a caseload of over 300 cases Provided medical case management, return to work planning and/or settlement opti ons with associated education plans to injured and ill workers Worked with labor and union management to negotiate employee return-to-work plans and provided expert testimony for Workers Compensation Bureau and Office of Social Security Disability EDUCATION AND MISCELLANEOUS ACHIEVEMENTS B.A., Psychology, University of Arkansas, 1983
M.Ed. Education, University of Arkansas, 1985 Expert Witness, Federal Social Security Disability Administration and Bureau of Workers Compensation for the State of Michigan, 1989-1996 Licensed Professional Counselor, State of Michigan, 1992 to Present Board Representative, Counseling Licensure Board for the State of Michigan 19922000 Counseling Representative, Interdisciplinary Board of Pain and Symptom Managemen t, 1996 Adjunct faculty member, Michigan State University 1998-2000