Scribd Logo
Upload

Welcome to Scribd!

  • 342 views

    Session 13 - Partners Case HW

    Uploaded by

    sxzhou23
    The document discusses the benefits and challenges of Partners Healthcare implementing an enterprise-wide electronic medical records system (LMR) and computerized physician order entry system (CPOE). Some key benefits included reducing delays and mistakes in patient care, lowering healthcare costs, and providing the best treatment options. Challenges involved making patient data accessible across the whole system, significant process changes, training staff, and ongoing system maintenance. The total cost of ownership also included initial purchases, implementation, business process changes, training, hiring, and long-term maintenance and support of the new systems. Examples of how the systems could be used included transactional functions like reducing errors, management through monitoring costs and error rates, and opportunities for learning and innovation through

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Session 13 - Partners Case HW

    Uploaded by

    sxzhou23
    342 views3 pages
    The document discusses the benefits and challenges of Partners Healthcare implementing an enterprise-wide electronic medical records system (LMR) and computerized physician order entry system (CPOE). Some key benefits included reducing delays and mistakes in patient care, lowering healthcare costs, and providing the best treatment options. Challenges involved making patient data accessible across the whole system, significant process changes, training staff, and ongoing system maintenance. The total cost of ownership also included initial purchases, implementation, business process changes, training, hiring, and long-term maintenance and support of the new systems. Examples of how the systems could be used included transactional functions like reducing errors, management through monitoring costs and error rates, and opportunities for learning and innovation through

    Original Description:

    caslkdmalkda

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document discusses the benefits and challenges of Partners Healthcare implementing an enterprise-wide electronic medical records system (LMR) and computerized physician order entry system (CPOE). Some key benefits included reducing delays and mistakes in patient care, lowering healthcare costs, and providing the best treatment options. Challenges involved making patient data accessible across the whole system, significant process changes, training staff, and ongoing system maintenance. The total cost of ownership also included initial purchases, implementation, business process changes, training, hiring, and long-term maintenance and support of the new systems. Examples of how the systems could be used included transactional functions like reducing errors, management through monitoring costs and error rates, and opportunities for learning and innovation through

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    342 views3 pages

    Session 13 - Partners Case HW

    Uploaded by

    sxzhou23
    The document discusses the benefits and challenges of Partners Healthcare implementing an enterprise-wide electronic medical records system (LMR) and computerized physician order entry system (CPOE). Some key benefits included reducing delays and mistakes in patient care, lowering healthcare costs, and providing the best treatment options. Challenges involved making patient data accessible across the whole system, significant process changes, training staff, and ongoing system maintenance. The total cost of ownership also included initial purchases, implementation, business process changes, training, hiring, and long-term maintenance and support of the new systems. Examples of how the systems could be used included transactional functions like reducing errors, management through monitoring costs and error rates, and opportunities for learning and innovation through

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Session 13: Partners Case Study Questions

    1. Create a table that lists the benefits to the patient and to the hospital
    of an enterprise system for patient medical information and a system
    for patient prescriptions and related medical therapies.
    Information
    System
    LMR

    Benefits to Patient
    Reduce delays in service
    delivery
    Reduce mistakes
    being treated

    while

    Reduce health care costs

    CPOE

    add
    more
    rows
    as
    needed.
    Patients will have the best
    options of care to choose
    from
    Lower costs of healthcare
    A mental affirmation that
    the patient will receive
    the best kind of treatment
    available
    add
    more
    rows
    as
    needed.

    Benefits to the Hospital


    Allow
    the
    hospital
    to
    provide
    more
    efficient
    service and care to its
    patients
    Provide more precise and
    accurate
    information
    pertaining
    to
    each
    individual patient
    Reduce
    the
    costs
    the
    hospital has to incur
    Informs of the selection of
    drugs
    and
    appropriate
    treatment
    Identifies the most effective
    treatment strategy
    Can lower costs

    Draws upon a large body of


    experience-based
    knowledge
    across
    the
    network
    to
    help
    treat
    patients
    Allows for the possibility to
    reform
    current
    therapy
    methods

    2. List the challenges faced by Partners in implementing an enterprisewide electronic medical records system and the CPOE.
    a. .Partners had to find a way to make patient information easily
    accessible to all PHS service providers within a network
    b. .Partners had to undergo significant process changes
    c. .The entire enterprise had to take on new information
    management and technology architecture and platform that
    were compatible with the various information systems
    d. .Had to train staff and end users of the system
    e. .Partners had to re-document and clean-up the systems current
    knowledge pass and established a more strict process for the
    maintenance of the rules engine
    f. .Efficiency of work declined as staff members had to learn how
    to use the newly implemented systems

    prepared by rmk 050714

    Page 1

    Session 13: Partners Case Study Questions


    g. add more lines as needed.
    3. What are the total cost of ownership (TCO) implications of the overall
    LMR/CPOE investment?
    a. .The initial purchase of the information systems
    b. Implementation and integration costs of the systems
    c. Business process changes; Partners underwent several business
    process changes after implementing the systems
    d. .Training for end users and support
    e. .Hiring more personnel as Partners expanded
    f. .Maintenance for the information systems
    g. Insurance for these information systems
    h. Backup and recovery of patient information and data
    i. add more lines as needed.
    4. Provide examples of how Partners can use the LMR and CPOE systems
    to enable transacting, managing and learning/innovating?
    The 3 Levels of
    Information Use
    transacting

    management
    and control

    LMR
    Reduce service delivery
    delays
    Limit the number of
    mistakes while treating
    patients

    CPOE
    Provide patients with most
    effective treatment
    Inform caretakers and
    patients with the selection
    of drugs and treatment
    available

    Error rates while treating


    the patient

    Find ways to reduce costs


    among potential treatment
    strategies
    Increase patient
    satisfaction with their
    treatment and care

    Reduce overall health care


    costs for patients and the
    hospital
    learning and
    innovation

    How can we make sure that


    we make 0 mistakes or as
    close to as little possible?
    How can we speed up
    service delivery?
    Why is the service delivery
    at one PHS service provider
    significantly faster than
    that of another service
    provider?

    prepared by rmk 050714

    Page 2

    How can we optimize the


    patient experience from by
    the standpoint of a
    caretaker and/or
    healthcare provider?
    Should we open up any
    new locations or close any
    current locations based on
    activity levels?
    How has the
    implementation of the
    CPOE streamlined our
    operations and improved
    our overall service?

    Session 13: Partners Case Study Questions

    prepared by rmk 050714

    Page 3

    You might also like