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    Gary White: IT Support Engineer

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    Rakesh Sahoo
    This summary outlines the key details and experience of Gary White. Gary White is an experienced IT support engineer with expertise in networking, SQL, and Microsoft technologies. He has over 5 years of experience in an IT support role resolving issues for clients. Gary is looking to further his successful career by working for an ambitious and expanding company.

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    Gary White: IT Support Engineer

    Uploaded by

    Rakesh Sahoo
    37 views3 pages
    This summary outlines the key details and experience of Gary White. Gary White is an experienced IT support engineer with expertise in networking, SQL, and Microsoft technologies. He has over 5 years of experience in an IT support role resolving issues for clients. Gary is looking to further his successful career by working for an ambitious and expanding company.

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    It Support

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    This summary outlines the key details and experience of Gary White. Gary White is an experienced IT support engineer with expertise in networking, SQL, and Microsoft technologies. He has over 5 years of experience in an IT support role resolving issues for clients. Gary is looking to further his successful career by working for an ambitious and expanding company.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    37 views3 pages

    Gary White: IT Support Engineer

    Uploaded by

    Rakesh Sahoo
    This summary outlines the key details and experience of Gary White. Gary White is an experienced IT support engineer with expertise in networking, SQL, and Microsoft technologies. He has over 5 years of experience in an IT support role resolving issues for clients. Gary is looking to further his successful career by working for an ambitious and expanding company.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 3

    Gary White

    IT support engineer
    AREAS OF EXPERTISE
    Networking -
    Switches / Routers /
    Firewalls
    SQL
    1st/2nd line issues
    Infrastructure
    support Server
    support
    icrosoft technologies
    Re!ote support tools
    PROFESSIONAL
    icrosoft
    "erti#ed
    $esktop
    Support
    %echnician &"$S%'
    PERSONAL SKILLS
    (ro)le! solving
    "o!!it!ent to outco!es
    *ighl+ anal+tical
    *elpful attitude
    PERSONAL DETAILS
    ,ar+ -hite
    ./ 0n+where
    Road "oventr+
    "12 3RF
    %4 52/32 666
    77//
    4 5663 222
    8888
    94 gar+:w;da+<o):co:uk
    $=>4 12/58/1867
    $riving license4 ?es
    Nationalit+4 >ritish
    PERSONAL SUAR!
    A "on#i$ent an$ re%ia&%e IT support
    engineer 'ith e(tensi)e pra"ti"a%
    e(perien"e o# 'or*ing 'ith "o+puters
    an$ reso%)ing any support issues that are
    raise$ to the
    ser)i"e $es*, Possessing a pro)en a&i%ity
    to a$+inister an$ "ontro% the operation-
    "on#iguration an$ +aintenan"e o#
    "o+puter &ase$ in#or+ation syste+s- as
    'e%% as ha)ing an eye #or $etai% an$ a&%e
    to +u%ti.tas* un$er pressure, An
    e("e%%ent
    "o++uni"ator- "an re%ate 'e%% 'ith
    peop%e at a%% %e)e%s an$ has the
    #%e(i&i%ity o# 'or*ing 'e%% as part o# a
    tea+ an$ on +y o'n,
    No' %oo*ing to #urther an a%rea$y
    su""ess#u% "areer &y 'or*ing #or a
    a+&itious an$ e(pan$ing "o+pany,
    WORK EXPERIEN/E
    I% "onsultanc+ Fir! - "oventr+
    IT SUPPORT ENGINEER 0une 1223 .
    Present
    Responsi&%e #or supporting the
    "o+pany4s SE "%ients at a%% %e)e%s as
    part o# a
    he%p$es* tea+, Ensuring that a%%
    har$'are an$ so#t'are is "on#igure$ an$
    insta%%e$ "orre"t%y,
    $uties4
    Responsi&%e #or net'or*ing-
    $esign- insta%%ation an$
    +aintenan"e ser)i"es, Supporting
    users an$ net'or* a$+inistrators
    o)er the te%ephone an$ &y e+ai%,
    aintain the "o+panies net'or*
    in#rastru"ture,
    Net'or*ing an$ pro)i$ing support
    #or Win$o's- a"intosh an$ Linu(
    issues, /on#iguration an$ testing o#
    any ne' har$'are an$ so#t'are,
    Tra)e%%ing to "%ient sites to he%p 'ith
    insta%%s- $ep%oy+ent- an$
    trou&%eshooting, anage+ent o# the
    $ai%y $ata &a"*up an$ retrie)a%
    s"he+e,
    Insta%%ing an$ operating
    Win$o's $es*top an$ ser)er
    operating syste+s, T/P5IP
    net'or*ing an$ har$'are
    +aintenan"e an$ repair,
    Training ne' e+p%oyees,
    Assistan"e 'ith training o# sta##
    an$ "o+pi%ing pro"e$ura%
    $o"u+entation, Assisting the
    net'or* +anager 'ith support
    re6uests,
    Ensure "o+puter har$'are is sa#e 7
    "o+p%ies 'ith hea%th an$ sa#ety %egis%ation, App%ying pat"hes in a""or$an"e 'ith
    "o+pany pro"e$ures,
    KE! SKILLS AND /OPETEN/IES
    E(perien"e as a Tea+ Lea$er #or pro8e"ts an$ syste+s +igrations,
    E("e%%ent "usto+er #a"ing s*i%%s,
    A positi)e attitu$e to'ar$s "usto+er ser)i"e an$ goo$ "o++uni"ation s*i%%s,
    E(perien"e o# Win$o's ser)er 1229- E("hange 5(p pro#essiona% 5 o##i"e 1229,
    /o++er"ia% te"hni"a% support e(perien"e o# ser)ers an$ net'or* in#rastru"ture,
    A&i%ity to &e "%ear 7 "on"ise 'hen e(p%aining te"hni"a% pro"e$ures to "usto+ers,
    A/ADEI/ :UALIFI/ATIONS
    ;S" <=ons> We& Progra++ing
    Nuneaton @niversit+2557 - 2556
    A %e)e%s? aths <A> Eng%ish <;> Te"hno%ogy <;> S"ien"e </>
    "oventr+ "entral "ollege255. - 2557
    REFEREN/ES . A)ai%a&%e on re6uest,
    "op+right infor!ation - (lease read
    @ This IT support engineer /A te+p%ate is the "opyright o# Day8o& Lt$ August 12B2, 0o&see*ers +ay $o'n%oa$ an$ use this
    /A e(a+p%e #or their o'n persona% use to he%p the+ "reate their o'n /As, !ou are +ost 'e%"o+e to %in* to this page or any
    other page on our site ''',$ay8o&,"o+ , =o'e)er these /As +ust not &e $istri&ute$ or +a$e a)ai%a&%e on other 'e&sites
    'ithout our prior per+ission, For any 6uestions re%ating to the use o# this /A te+p%ate p%ease e+ai%? in#oC$ay8o&,"o+ ,

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