CSC Investor Day 2012 Presentation
CSC Investor Day 2012 Presentation
CSC Investor Day 2012 Presentation
Forward-Looking Statements
All written or oral statements made by CSC at this meeting or in these presentation materials that do not directly and exclusively relate to historical facts constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements represent CSCs expectations and beliefs, and no assurance can be given that the results described in such statements will be achieved. These statements are subject to risks, uncertainties, and other factors, many outside of CSCs control, that could cause actual results to differ materially from the results described in such statements. For a description of these factors, please see CSCs most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q.
CSC 2012
Non-GAAP Reconciliations
This presentation includes certain non-GAAP financial measures, such as operating income, operating margin, Earnings Before Interest and Taxes (EBIT), free cash flow, capital expenditures and capital intensity. These non-GAAP financial measures are not meant to be considered in isolation or as a substitute for results prepared in accordance with accounting principles generally accepted in the United States (GAAP). A reconciliation of non-GAAP financial measures included in this presentation to the most directly comparable financial measure calculated and presented in accordance with GAAP accompanies this presentation and is on our website at www.csc.com. CSC management believes that these non-GAAP financial measures provide useful information to investors regarding the Companys financial condition and results of operations as they provide another measure of the Companys profitability and ability to service its debt, and are considered important measures by financial analysts covering CSC and its peers.
CSC 2012
Agenda
Key Messages
CSC is a strong, global enterprise Recent company financial performance is not indicative of CSCs assets, skills, and capabilities We understand the root causes of our problems We believe the business can be fixed and have developed a comprehensive multi-year transformation plan We are working on a new financial model to improve shareholder value We have identified some key risks that may impact our transformation Execution of strategy is well under way
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Deep domain expertise across industries and offerings (scientists, engineers, astronauts, insurance experts) Contract backlog of $36B
One of the last remaining independent IT services companies with global reach
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Healthcare
Sirirai Hospital, Thailand
Manufacturing
Diversified
Public Sector
Ministry of Health, Malaysia
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Commercial growth
1960
1970
1980
1990
2000 2012
First real-time automated air cargo handling system at Londons Heathrow Airport
FROM BIRTH
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INGENIOUS
In the process, CSC lost its identity and its value proposition
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One of the last remaining independent IT services companies with global reach
Conducting naval aviation simulator training programs for U.S. Navy Developing courses for Defense Cyber Investigations Training Academy (DCITA) Supporting CDC on World Trade Center program for treatment of workers affected by 9/11 Processed more than 40 million visas in 20+ languages and 100 countries
Standard architecture across public and private clouds Part of Defense Industrial Base program to protect U.S. DoD from network attacks Building our own global threat intelligence capability, and global cybersecurity information architecture
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next-generation technology solutions and services provider. Our clients achieve superior returns on their technology investments through our best-in-class industry solutions, passion, and domain expertise of our people, and our global scale
Mission and Purpose
superior value for our customers, shareholders, and employees by being the industry leader in next-generation technology services and industry-specific solutions through leveraging the worlds best talent and global scale
Strategy
1 2 Expand market coverage and drive demand 3 4 Scale nextgen infrastructure offerings 5 Rationalize and standardize offerings 6 Disciplined, transparent, accountabilityoriented management system
To create
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Cost reduction of ~$2B over next 3 5 years 7 10% reduction in procurement costs ~50% reduction in organizational layers Appropriate spans of control average span of
7 direct reports 25% reduction in cost of HR and Finance transactional activities Capex ~50%, or lower, of total capital allocated
FY12
# of Global 1000 clients % of accounts with cross-sell % of commercial revenue from Global 1000 ~200
In 3 5 years
300 400
40 50% 5 6% 65 70%
~50%
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FY12 Revenue %
Scale and lead in next-gen infrastructure offerings in cloud, cyber, and big data Incubate cloud, cyber, and big data offerings directly under CEO Develop detailed economic model and value proposition for cloud, cyber, and big data offerings Accelerate adoption of next-gen offerings across business Increase collaboration between NPS and commercial to leverage existing capabilities and cross-sell next-gen offerings
Revenue
FY12
In 3 5 years
$1 1.5B
Cyber offerings
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~700
~250
Deal Committee
Sales Excellence
Business Review
Cost Takeout
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Win more
Lead
200 300 BPS margin improvement
$16B
$0.67
$3+
Time
Revenue
EPS*
Revenue
18 mos
EPS
3 yrs
EPS
Revenue
5 yrs
FY 2012
FY 2014
FY 2017
1 Fix the foundation 2 Expand market coverage and drive demand 3 Move up the value chain 4 Scale next-gen infrastructure offerings 5 Rationalize and standardize offerings 6 Disciplined, transparent, accountability-oriented management system
*Adjusted
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(FY12 revenues) Consulting Industry Software and Solutions Applications End User Services Connectivity Global Infrastructure Services (~$4.7B) Unified Communications and Collaboration Data Center Storage and Compute Global Enterprise Service Management Cloud (~$100M) Cyber (~$600M) Big Data
Financial Manu- Diversified Healthcare Services facturing (~$800M) (~$3B) (~$3B) (~$2.5B)
Finance
HR
Legal Corporate Strategy & Business Development Contract Performance & Quality Control
Global, standardized processes (FP&A, Sales, HR, Procurement, Offering Life-Cycle Management, etc.)
~$5B in revenues from NPS, excluding cyber NOTE: New operating model to be fully operational by FY 2014
(1) Includes
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In 5 Years
Consulting (20% 25%)
20
20 7
Industry software and solutions Applications Next-gen infrastructure (20% 25%) Applications (15% 17%)
37 4
11
Next-gen infrastructure
Revenue ($B) YoY Revenue Growth (%) EPS ($) EBIT (%) FCF (% of Net Income) Capital Intensity (%)
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Revenue growth of 3% 5%
Cost takeout Customer-committed savings Incremental restructuring Business reinvestments Enterprise systems Sales Training Standardized offerings
$5.00+
$3.00+
Revenue mix
Revenue
$0.67*
Revenue
FY 2012
FY 2014
FY 2017
2.7%* 6.4%*
10% 12% 8% 9%
*Adjusted **Commercial comprises MSS and BSS
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Operational risk due to transformation effort Delays in award decisions for government contracts putting pressure on NPS Headwinds in CSCs biggest industry vertical financial services Macro-economic turmoil in Europe Uncertainty in U.S. healthcare industry
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1 2 3 4 5 6
Launched $1B cost takeout program Contract performance and risk management processes being redesigned
Expand market coverage and drive demand Move up the value chain
Segmented Global 1000 and regional accounts Clearly defined coverage and account management principles Developing vertical-specific strategy for each vertical Rolling out new incentive structure to promote higher margin offerings Developing new life-cycle management methodology for software assets Accelerating as a service enablement of our software assets Creating a standard transformation journey for customers to transition to the cloud
Building a playbook to cross-pollinate cybersecurity offerings across commercial and NPS Actively pursuing new leader for Big Data Inventory of all offerings completed, and rationalization in progress
Appointed global leader for Offering Life-Cycle Management Global service network design on track
Each leader accountable to deliver against a transformation program Instituted new CEO management system to be replicated across all business units Designing new enterprise Delegation of Authority matrix to drive consistency
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Agenda
22
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Supply chain and procurement savings Workforce optimization Enterprise overhead reduction Contract management discipline Enterprise system optimization Increased use of shared services Standardized offerings
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Category sourcing
Spend Spend Total data Business requirements Sourcing opportunities $7B Sourcing plans and execution Contracts renegotiations
$7B
Demand management
Total spend
Customer specified
Procurement operations
Procurement operations
through
Other nondiscretionary
Demand management
Category sourcing
Addressable spend
Workforce Optimization
Key actions
~50% reduction in reporting layers Appropriate spans of control
Workforce targets
Skills, knowledge External Greater utilization of offshoring Demand Supply
G&A
Streamlining
IT
Re-prioritizing
Facilities service
Consolidating
excess
levels
Redirecting
space
Redefining
Consolidating Eliminating
redundancies
space
standards
Zero-basing
Rationalizing
Consistent contract process Tighter bid review and approval Economic game plans Risk identification and mitigation Team composition Scope definition Governance Continuity of coverage Transition plans Performance tracking against bid model and timelines
RISK
Detailed review of account performance Action plans to close gap to bid model Tighter focus on contractual commitments Change control discipline Contract renegotiation Acceleration of offshoring activities
Avoid/ Improve
Strategic Investments
Low Low
Sustain or Grow
High
RETURN
Opportunity
Supply chain and procurement savings Workforce optimization Enterprise overhead reduction Contract management discipline Total
Target Savings
$350 $400 $250 $300 $200 $250 $200 $250 $1,000 $1,200
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Transaction Activities
Shared Services Cost Reduction
25%
Business Units
Current State
Procurement Accts. payable Payroll Benefits administration Travel & expense
Additional Activities
HR recruiting Tax Labor sourcing Inter-company transactions Contract compliance General accounting Treasury operations Fixed assets Billing Master data maintenance Analytics Sales support
Standardized processes
Automated controls
From
Thousands of offerings Limited standardization Inconsistent delivery standards
~700 ~250 ~150
To
Rationalized and standardized global offerings Global delivery services Consistent offering life-cycle management
Focus on differentiated, less capital-intensive offerings Standardize and consolidate service delivery Exit non-strategic, low-margin offerings
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Revenue growth of 3% 5%
Cost takeout Customer-committed savings Incremental restructuring Business reinvestments Enterprise systems Sales Training Standardized offerings
$5.00+
$3.00+
Revenue mix
Revenue
$0.67*
Revenue
FY 2012
FY 2014
FY 2017
2.7%* 6.4%*
10% 12% 8% 9%
*Adjusted **Commercial comprises MSS and BSS
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Objectives
EBIT
Taxes
35% or less
Working Capital
DSO improvement Lower unbilled receivables Better supplier terms Shift in capital ownership model Disciplined demand management Less capital-intensive offerings mix Higher hurdle rates on capital
Capital Expenditures
Illustrative
Objectives
Smooth maturity profile Ample access to liquidity Strong investment-grade credit profile
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Peer Comparison*
Capex
Capex
~60%
Capital to Shareholders
~15%
Long-Term Objectives
Reduce capital intensity Generate returns in excess of cost of capital Return more cash to shareholders
* Peer
group includes Accenture, CACI, Capgemini, CGI Group, Hewlett-Packard, IBM, ManTech, SAIC, Unisys, and Xerox
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Pursue bolt-on strategic acquisitions Ensure strong financial position with ample access to liquidity Return more cash to shareholders from FCF
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Agenda
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Thank You
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