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Castle Care

(904) 703-4854
[email protected]

Service Contract

PLEASE NOTE: The utmost care will be given in watching both your pet(s) and your home.
However, due to the extreme unpredictability of animals, we cannot accept responsibility for any
mishaps of any extraordinary or unusual nature (i.e. biting, furniture damage, accidental death,
etc.) or any complications in administering medications to the animal. Nor can we be liable for
injury, disappearance, death or fines of pet(s) with access to the outdoors.

Client information
Name
Address
City/State/Zip
Home phone
Work phone
Cell phone
Email
Who has keys to
clients home?
Is anyone expected to
be in the home or on
the property when
client is away?

Information about the animal(s)


The animal(s), which are the subject of this agreement, are fully described below. The Owner
hereby affirms that the information provided is true and correct, and agrees to indemnify and
hold harmless the Service for any damages that may result to the animals, to the Service, to the
Owner, or to third parties from inaccurate information being provided herein.
Pet 1:
Name:
Breed
Color

Sex

Birthday/Age

Sex

Birthday/Age

Sex

Birthday/Age

Sex

Birthday/Age

Chronic illnesses?
Rabies vaccination current?
Pet 2:
Name
Breed
Color
Chronic illnesses?
Rabies vaccination current?
Pet 3:
Name
Breed
Color
Chronic illnesses?
Rabies vaccination current?
Pet 4:
Name:
Breed
Color
Chronic illnesses?
Rabies vaccination current?

Terms and Conditions


This is the contractual part; please fill in all the blanks and be sure to read carefully.

All pets are to be currently vaccinated. Should the pet sitter be bitten or otherwise
exposed to any disease or ailment received from the client's animal which has not been
properly and currently vaccinated, it will be the client's responsibility to pay all costs and
damages incurred by the victim.

The client has described fully any previous displays of aggression of ANY TYPE
(including aggression toward other animals (or people) and same is a part of this
agreement.

The client hereby authorizes and empowers the pet sitter to walk/exercise the animals in
the designated locations and public areas, enter the home, and feed the animals.The client
hereby agrees to indemnify and hold harmless the pet sitter from any and all liability that
may result from the following: any injuries inflicted by the animals on other animals, on
the pet sitter; on the client, or on third parties; any injuries that may be suffered by the
animals; destructive behavior in the house/house soiling. (Valuables and sentimental
items should be safely stored).

In the event of personal emergency or illness of pet sitter, client authorizes pet sitter to
arrange for another qualified person to fulfill responsibilities as set forth in this contract.
Client will be notified in such a case.

Client must choose and leave the appropriate carpet cleaner for the pet sitter. Food dyes
and natural pet body fluids can bleach and stain carpeting and are beyond the pet sitters
control.

In the event of early return home, the client must notify pet sitter promptly to avoid being
charged for unnecessary visits(s).

In the event of inclement weather or natural disaster, pet sitter is entrusted to use best
judgment in caring for pet(s) and home. Pet sitter will be held harmless for consequences
related to such decisions.

Pet Sitter agrees to provide the services stated in this contract in a reliable, caring and
trustworthy manner. In consideration of these services and as an express condition
thereof, the client expressly waives and relinquishes any and all claims against said pet
sitter except those arising from negligence or willful misconduct the part of the pet sitter.

The baseline fee is $30 per day. Other fees for additional services or circumstances may
apply (see invoice). Any additional visits made or services performed shall be paid for at
the agreed contract rate. Pet sitter is authorized to perform care and services as outlined
on this contract. Pet sitter is also authorized by client to seek emergency veterinary care
with release from all liabilities related to transportation, treatment, and expense. Client
understands this contract and takes full responsibility for complete payment of fees
upfront for first time clients, lengthy assignments (more than 5 days), or clients with a
history of late payment. Return clients may, if desired, pay half up front and the
remainder in full upon completion of services contracted. A finance charge of 10% per
month will be added to unpaid balances after thirty (30) days. A handling fee ($35) will
be charged on all returned checks. Checks will not be accepted for first time clients. In
the event it is necessary to initiate collection proceedings on the account, client will be
responsible for all attorney's fees and costs of collection. _______

Pet sitter reserves the right to terminate this contract at any time before or during its term.
If pet sitter, in its sole discretion, determines that client's pet poses a danger to health or
safety of pet sitter, if concerns prohibit pet sitter from caring for pet, client authorizes pet
to be placed in a kennel, with all charges there from to be charged to client.

Client authorizes this signed contract to be valid approval for future services of any
purpose provided by this contract permitting pet sitter to accept telephone reservations for
service and enter premises without additional signed contracts or written authorization.

I have reviewed this Service Contract for accuracy and understand the contents of this form.

X__________________

Date__________

Client

X__________________
Castle Care Representative

Date__________

Addendum to Service Contract


Aggression

____

There have been no previous displays of aggression.

____

There have been previous displays of aggression.


Describe fully any previous displays of aggression of ANY TYPE (including
aggression toward other animals or people):
________________________________________________
________________________________________________
________________________________________________

X__________________

Date__________

Client

X__________________
Castle Care Representative

Date__________

Addendum to Service Contract


Overnight Stays
Castle Care, in certain circumstances, provides overnight stays, in the pet sitter's home, to clients
with pets who cannot or should not stay at home alone overnight. Many pets prefer to have
another warm body in the house at night, and many clients feel more secure with the additional
level of security that an overnight stay offers.
The overnight stay fee is $40 per day. This includes the normal two feedings a day and oral
medication (if necessary). However, the pet(s) will be let out for potty breaks as often as the
client would like with no additional fee.
Due to the exclusive nature of overnight bookings, we must decline all requests for overnights
that coincide with the dates you have booked. Therefore, we will charge a cancellation fee if you
need to cancel for any reason.
In order for pets to be accepted for overnight stays they must be:
In good health and up to date on vaccinations
Able to get along with cats, dogs, and small children
Show no aggressive/destructive behaviors
Be properly housebroken/litter trained
A Meet & Greet is necessary before the first overnight stay to ensure the pet(s) and sitter are
compatible. Drop off and pick up of the pet(s) will be arranged at this time.
Any additional requests may be discussed with your pet sitter, and will be considered on a caseby-case basis.

I, ____________________, have read, understand, and agree to these terms for overnight stays
provided by Castle Care.

X__________________

Date__________

Client

X__________________
Castle Care Representative

Date__________

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