Strategic Performance Management System: SPM S

Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 39

SPM

Strategic
Performance
Management
System

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPC)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1

MFO 2

Support Functions
MFO 1

MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

Major Final Outputs


(MFOs)

GOODS & SERVICES


MFO refers to the goods &
services that your
agency/unit is mandated to
deliver to external clients
thru the implementation of
programs, activities &

2 parts

-Core
Function
s
-Support

MFOs: CORE FUNCTIONS

Major Tasks
Sources:

Phil. Devt. Plan

Local Govt. Code

Local Devt. Plan

Executive-Legislative
Agenda (ELA)

Annual Investment Plan


(AIP)

Road Map / Strategic Plan /

MFOs: SUPPORT
FUNCTIONS

Not Part of Your Major Tasks


Participation in Learning & Dev't activities (training, etc)
Participation in flag ceremony
Attendance in monthly staff meeting/Top Mgt Committee
Participation in Health & Wellness activities
Participation in LGU official activities
Participation/Membership in Committees
Liquidation of Cash Advance w/n the prescribed period

Identify the
Success
Indicators of
each MFO

Performance Standard

How to make
SUCCESS INDICATORS

TARGET
S

MEASURE
S

Qualit Efficienc
y
y
Civil Service Commission
Strategic Performance
Management System

T
Timeline
ss

PERFORMANCE
MEASURES

tangible
3 Dimensions of Performance
measurabl
e
verifiabl
Efficienc
Timeline
Qualit
e
y
ss
y

Accuracy/ No Error
Compliance with
rules
Approval of
Superior/Acceptabili
ty
Complete
attachments
Meet standards/

QUANTITY
:
Number
Percenta
ge

Action Time
Deadline /
Schedule
specify
day/date

Working Day
or Calendar
Day?
Citizens

Success Indicators
must be SMART

Ilang measures
ang dapat
ilagay? Ang 3
(QET)?
CORE FUNCTIONS:
At least 2 measures (E&T),
better if 3 measures (QET)

SUPPORT FUNCTIONS:
At least 1 measure (E),

How to make SUCCESS


INDICATORS

TARGET
S

Submit monthly
accomplishments report

MEASURE
S

Assist walk-in clients

Assess real estate


Monitor TB patients
Make vouchers

6 monthly reports accurately prepared &


submitted on the 5th WD of the ff.month
100% of client requests acted 15 mins.
from their arrival; with satisfactory rating
in semestral customer satisfaction survey
100% of requested Tax Declarations
issued 30 mins. from request
2 Quarterly TB Monitoring Reports
submitted on the 15th CD after end of
quarter
100% of needed vouchers accurately
made 15 mins. from receipt of complete
requirements

Sample Sources
Success Indicators

Citizens Charter
Accomplishment Reports
(historical data)
RA 6713 / ARTA of 2007
Benchmarking Reports
Stakeholders Feedback
Other documents

Key skills of coaching

ASKS GOOD QUESTIONS


GOOD LISTENING SKILLS

What is coaching?
Starting with what it
is not

NOT ADVISING

Telling the person what he/she should d

NOT TEACHING
OR
Imparting
knowledge and skills
INSTRUCTING

What is coaching?
Starting with what it
is not

NOT COUNSELING
Helping people overcome problem/s

NOT MENTORING
Narrower scope; specifically
structured for an experienced
manager to help a younger
manager to benefit from

QUALITIES OF A GOOD COACH

Honest, genuine & authentic


Has a positive view of human nature
Wants others to succeed
Can create a thinking environment
Enjoys seeing others develop
Enjoys learning
Wants others to be independent
Generous with appreciation
Values the opinions & initiative of others
Motivates others by setting a good example

What is coaching?

Helping
Helping
someone
someone
achieve
achievegoals
goals
Its success
Its success
depends
dependson
on
the
thecoaches
coaches
believing
believingin
in
the
thecoachee
coacheeto
to
find
the
best
find the best
solutions
solutionsfor
for

Sometimes
Sometimes

about
abouthelping
helping
them
them
understand
understand
what
is
what is
holding
holdingthem
them
back
backso
sothey
they
can
canfind
findaaway
way
forward.
forward.
Helping
Helpingfind
find
solutions
solutions

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1

MFO 2

Support Functions
MFO 1

MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Name
Position
Immediate Superior/
Dept. Head

SUCCESS INDICATORS

MFO/PAP

(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Department

Support Functions

MFO 2

SUMMARY OF RATING

Core Functions

Agency

MFO 1

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1

MFO 2

Support Functions
MFO 1

MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1

MFO 2

Support Functions
MFO 1

MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)

I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

During submission of TARGETS


SUCCESS INDICATORS

MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

After rating

Support Functions
MFO 1

MFO 2

SUMMARY OF RATING

Core Functions
Support Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1

MFO 2

Support Functions
MFO 1

MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

HOW TO RATE ?

When you rate each of your accomplishment,


should you put a rating in all dimensions?

Depende sa
akong
SUCCESS
INDICATOR

Practice ta!

QE T

SUCCESS INDICATOR

ACTUAL
ACCOMPLISHMENT

Accurately prepare reply to


100% of received letters 15
mins. from instruction

Accurately prepare reply to


100% of received letters 15
mins. from instruction

Prepare reply to 100% of


received letters 15 mins.
from instruction

Prepare reply to 100% of


received letters 15 mins.
from instruction

Yes

Yes

Accurately prepare reply to


letters 15 mins. from
instruction

Accurately prepare reply to


letters 15 mins. from
instruction

Yes

Yes

Accurately prepare reply to


100% of received letters

Accurately prepare reply to


100% of received letters

Yes Yes

Yes Yes

Yes

SUCCESS
INDICATOR
Quality,
Efficiency,
Time

Efficiency &
Time

Efficiency
only

Quality &
Time

Lets
Rate!
E

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1

MFO 2

Support Functions
MFO 1

MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

FORMULA
Core Functions
(Total of all average / # of entries) x 90%
NU FI
( 85 / 20 N
entries) x 0.90 = 3.825

M A
L
Support
Functions
RA ER
(Total T
ofI allIC
average
/ # of entries) x 10%
A
NG L
( 13.33 / 5 entries) x 0.10 = 0.267

3.825 + 0.267 = 4.0916

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1

MFO 2

Support Functions
MFO 1

MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

A MUST:
Filling out of
Comments &
recommendati
on for
development
purposes

recommendation
for development
purposes
Comments, observation or
recommendations
On performance,
competency assessment or
critical incidents
Used for HR development
purposes or interventions

Sanctions
Non-Submission of :
1) The Office Performance Commitment and Rating Form to the PMT
2) Individual Employees Performance Commitment and Rating Form to
the HRM Office
within the specified dates will be ground for:
a. Employees disqualification for performance-based personnel actions
b. Administrative sanction for violation of reasonable office rules and
regulations and simple neglect of duty for supervisors or employees
responsible for delay or non-submission of the office and individual
performance commitment and rating report

Civil Service Commission Strategic Performance Management System

END

You might also like