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    Praveen Travels

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    arnav060419891190
    ABT Travels is the largest private bus operator in South India, founded in 1931 in Pollachi, Tamil Nadu. It offers a variety of bus services connecting 165 locations across South India, providing a luxurious travel experience with highly personalized service at low fares. It operates different types of buses daily, including semi-sleeper, sleeper, and AC/non-AC buses. ABT Travels focuses on delivering a comfortable travel experience and has high customer retention, with 70% of customers being repeat travelers.

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    Praveen Travels

    Uploaded by

    arnav060419891190
    52 views4 pages
    ABT Travels is the largest private bus operator in South India, founded in 1931 in Pollachi, Tamil Nadu. It offers a variety of bus services connecting 165 locations across South India, providing a luxurious travel experience with highly personalized service at low fares. It operates different types of buses daily, including semi-sleeper, sleeper, and AC/non-AC buses. ABT Travels focuses on delivering a comfortable travel experience and has high customer retention, with 70% of customers being repeat travelers.

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    ABT Travels is the largest private bus operator in South India, founded in 1931 in Pollachi, Tamil Nadu. It offers a variety of bus services connecting 165 locations across South India, providing a luxurious travel experience with highly personalized service at low fares. It operates different types of buses daily, including semi-sleeper, sleeper, and AC/non-AC buses. ABT Travels focuses on delivering a comfortable travel experience and has high customer retention, with 70% of customers being repeat travelers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    52 views4 pages

    Praveen Travels

    Uploaded by

    arnav060419891190
    ABT Travels is the largest private bus operator in South India, founded in 1931 in Pollachi, Tamil Nadu. It offers a variety of bus services connecting 165 locations across South India, providing a luxurious travel experience with highly personalized service at low fares. It operates different types of buses daily, including semi-sleeper, sleeper, and AC/non-AC buses. ABT Travels focuses on delivering a comfortable travel experience and has high customer retention, with 70% of customers being repeat travelers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 4

    Praveen Travels

    ABT Travels
    Founded in 1931, Started at Pollachi, Tamil Nadu

    Variety of services are offered


    "Breakdown" rescue team

    largest private bus travel operator in South India

    SERVICE CONCEPT
    ORGANIZATION: ABT Travels,Pollachi TN
    ORGANIZING IDEA: Providing Connectivity between Cities and towns, heavily south regions

    Service Concept: low fare option, luxurious experience, highly personalized service
    Service Experience: Bus routes cover 165 location High Connectivity in and around South region Variety of buses & services available Service Outcome: Travel through 165 destinations Safe journey with alternatives available on the go 70% repeat customers

    Service Operation: Variety of Buses Semi Sleeper, Sleeper, Multi Axle Volvo, AC/Non AC Daily services are available Service Value: Luxurious experience Focus on experience given to the people

    Variety of services like tor packages, logistics .

    Flexible Options

    SERVICE DELIVERY SYSTEM


    Input
    Equipment: Semi Sleeper, Sleeper, Multi Axle Volvo (Chennai- Banglore )Technology: E- booking [Own website, redbus, Ticketgoose, igoezy, travelyaari] Facilities: Reclinable seats, Curtained Windows, reading light Staff: Friendly Drivers, Regular Stoppages Customers: Frequent travelers

    Process
    Driving mostly throughout the south region Clean bus and facilities High tech services

    Output
    Physical Evidence-high Reliability - high Responsiveness- medium Assurance- High Empathy- medium

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