Public Transport Promotion

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Public Transport Promotion

19 November 2013
Seah Haw Kuan
Public Transport Promotion

Land Transport Master Plan

LTA | Public Transport Promotion

Public Transport

1 MRT 1500 people

LTA | Public Transport Promotion

Making Public Transport a Choice Mode


Key targets by 2030:

85% of all PT journeys (less than 20km) to be completed within 1


hour

8 in 10 homes to be located within a 10-minute walk from a train


station

75% of all peak hour journeys to be made on public transport

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Central bus
network planner

Greater priority
for buses

Expanding
MRT network &
increasing the
capacity of bus
network

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More choices for


PT users

Making PT a
Choice Mode

Integrated fare,
Distance-based

Integrated PT
service
information

Integrated
transport hubs
Competitive
bus tendering

before the start of a journey

Public Transport Portal

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http://www.publictransport.sg

Interactive Map

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Interactive Map

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Public Transport Journey Planner

Source: http://www.transitlink.com.sg/TIdetail.aspx?ty=cat&Id=2
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Public Transport Journey Planner

Source: http://www.transitlink.com.sg/eservice/how2go/h2g.php
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MyTransport.SG

For Motorists
Park and Ride
Allows a search of all P&R
locations in Singapore on an
embedded map

For Commuters
Bus Arrival Time
Provide real-time bus arrival
timings for all bus stops island wide
and view the bus stops locations in
the map

Video: http://www.youtube.com/watch?v=nyDdBEOBL-I
Source: www.mytransport.sg
Download Link: http://itunes.apple.com/sg/app/mytransport-singapore/id480951210?mt=8
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Public Transport Guide

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alternatives to basic public


transport network

Premium Bus Services Promotion

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Article on 18 Feb 08 in The Straits Times

Premium Bus Service Routes

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At the bus stop

Bus Stop Poles

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Key Bus Services Maps

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Bus Service Information Panels

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LTA | Public Transport Promotion

Bus Arrival Electronic Display


Panels

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Bus Arrival Information Service

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Paying your PT fare

Integrated Fare, Distance-based

Integrated ticket (i.e. one card for multi-modes)

Distance based fare allow commuters to make


transfers without incurring additional cost

Commuters will be charged a fare according to the


total distance travelled

Gives greater flexibility, choice and convenience

Updating of PT@SG and development of Fare


Calculator

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Update of Bus Service Information Posters

Old
Current
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Fare Calculator

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LTA | Public Transport Promotion

Season Travel Pass

Singapore Tourist Pass

Integrated Season Pass

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Integrated Season Pass

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Along the journey

Greater Priority for Buses


Full day bus
lane

Ceiling-mounted
camera

Mandatory give way to


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| Publicscheme
Transport Promotion
buses

Bus lane scheme

Integrated Transport Hub


EUNOS

TOA PAYOH

A LIFESTYLE HUB

LTA | Public
Transport Promotion
JURONG
EAST

HOUGANG

Toa Payoh ITH (2002)

Optimise Land Use

BFA/ PIW Friendly

Integrated with High Intensity


Developments

Air-conditioned and Wide Concourse

Seng Kang ITH (2003)


Residential Developments

LRT Station

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Bus Interchange
(hidden)

Ang Mo Kio ITH (2007)

Old Bus Interchange


New ITH

Basic Facilities, No Air-conditioning


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Air-conditioned Concourse
with Shops

Boon Lay ITH (2009)

Proper Traffic Schemes

Segregated Driveway

Shops to Inject Buzz

Air-conditioned Concourse Seamlessly


Connected to Mall

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Serangoon ITH (2011)

Old Bus Interchange

Air-conditioned Concourse
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Promotion
Concourse
with
ClearOpen
Signages

Queue Rail with Bum Rest

Air-conditioned Concourse

Clementi ITH (2011)


Overview

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Air-conditioned Concourse

Spacious Driveway

Bus Departure Displays found at Bus


Interchanges

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ITH - Moving Forward


S/No

Location

Status

Sengkang

Completed

Ang Mo Kio

Completed

Toa Payoh

Completed

Boon Lay

Completed

Serangoon

Completed

Clementi

Completed

Bedok

Temp BI - Completed
Perm BI - Under construction

Bt Panjang

Temp BP - Completed
Perm BI - Design stage

Jurong East

Temp BI - Completed
Perm BI - Under study

10

Joo Koon

Under construction

11

Yishun

Launched

12

Hougang

Under study

13

Marina South

Under study

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Upgrading of Bus Interchanges

Upgrading of Tampines BI
Before

Steps at Concourse

Old Look
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After

BFA Ready e.g. Tactile

Brighter Cladding, New Flooring

Upgrading of Tampines BI
Before

No Fans

Old Look
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After

Fans Installed

New Passenger Office

Meeting the Diverse Needs

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Wheelchair-Accessible Buses (WABs)


Low-floor and step-free
Ramp at the exit

Unobstructed parking space for passenger-in-wheelchair


Target - By 2020, the entire bus fleet will be WABs

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For motorists

Park and Ride

Promote the use of PT and prevent congestion in CBD

Encourage motorists to park vehicles at P&R sites near transport


nodes and use PT to continue their journeys

Attractive season parking rates at P&R, avoid high CBD parking


charges and ERP

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Improvements to Park & Ride


Stepping up publicity
Tap on PT Portal to provide additional info

Send P&R leaflets to motorists

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Improvements to Park & Ride


Additional Signages

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Big Foot Markers

Additional Option to Purchase P&R Sets

Purchase at ticket office or

On-line channel

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Listening to our passengers

Involving our People in the Land


Transport System
Campaigns

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Letters, calls, emails from public

Involving our People in the Land


Transport System

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Public Transport Customer


Satisfaction Survey

One of the most important sources of feedback from


public transport users

Conducted on an annual basis

Helps us better understand commuters needs and


expectations

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Framework for Travel Demand Management


(TDM)
Government, organisations and individuals have to work together
to change commuting behaviour
Co-location of residential and
employment centres
. Development Controls to
require Travel Planning

Government

Travel Smart
Smart Work
Centres

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Effective
TDM

Travel incentives for


commuters
Public transport
information
Individualised Travel
Planning

Pre-Peak Free Travel Trial

Free travel is available on the MRT for


commuters who tap out at 16 city areas*
before 7.45am on weekdays (excluding
public hols)

Those who exit between 7.45am and


8.00am on weekdays will still receive 50
cts off their fare.

Early results have been encouraging and


we are monitoring it

6% to 7% decrease in exits for the peak period of


8.00 am to 9.00 am
Ratio of peak- to pre-peak exits was reduced
from 2.7 to 2.1 times.

*Bayfront, Bras Basah, Bugis, Chinatown, City Hall, Clarke Quay, Dhoby Ghaut,
Esplanade, Lavender, Marina Bay, Orchard, Outram Park, Promenade, Raffles Place,
Somerset and Tanjong Pagar.

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Incentives for Singapore Commuters


(INSINC)

INSINC aims to reduce morning peak hour travel by:

Providing randomised rewards

Social networking effect among participants

Consistently shifted about 9% of peak hour trips made by


participants.
More than 100,000 individuals have participated in INSINC and over
$1million has been paid out in incentives.

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Thank you

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