Burnout syndrome

Maslach ve Jackons'un tükenmişlik modeli bağlamında tükenmişlik kavramı
Özet: Bu çalışmanın amacı, Maslach ve Jackson'un çalışmaları bağlamında tükenmişlik kavramına ilişkin kavramsal bir çerçeve çizmektir. Tükenmişlik; sıklıkla “bireylerle diyalog halinde çalışanların bitkin düşmesi, etrafındaki olaylara ve gelişmelere olan ilgisinin azalması ve bunlara bağlı olarak performans düşüklüğü yaşaması” olarak tanımlanmıştır. Mesleki tükenmişlik, ise“çaba ve ödül arasındaki algının tutarsızlığından kaynaklanan işle ilgili bir sendrom” olarak tanımlanmıştır. Tükenmişlik kavramının 1980'lerin başında yaygınlaştırılmasından sonra, değerlendirilmesi, özellikle insan hizmetleri sektörlerinde, sendromu inceleyen birçok araştırmacının ilgisini çekmiştir. Tükenmişlik, özellikle insana hizmet veren meslek gruplarında sık görülen bir sorundur. Tükenmişlik fenomenini açıklamaya çalışan çeşitli teoriler vardır. Maslach ve Jackson (1981), başlangıçta sendromu ölçmek için kullanılan Maslach Tükenmişlik Envanteri'ni (MBI) geliştirdi. Maslach ve Jackson (1981) en çok kabul edilen tükenmişlik modelini üç boyut olarak tanıtmıştır: Duygusal tükenme, duyarsızlaşma ve düşük kişisel başarı. Duygusal tükenme, duyarsızlaşma ve kişisel başarıda düşme hissi olarak üç alt boyuttan oluşan tükenmişlik, bireylerde duygusal, davranışsal ve bedensel bazı belirtilerle kendini göstermektedir. Duygusal tükenme; tükenmişliğin bireysel stres boyutunu belirtmekte ve bireyin duygusal ve fiziksel kaynaklarında azalmayı ifade eder. Duyarsızlaşma; tükenmişliğin kişiler arası boyutunu temsil eder. Kişilere yönelik negatif, katı tutumları ve işe karşı tepkisizleşmeyi belirtmektedir. Düşük Kişisel Başarı ise; kişinin kendisini olumsuz olarak değerlendirmesidir. İşte verimlilik ve yeterlilik duygularında bir düşmeyi ifade etmektedir. Sonuç olarak tükenmişlik; başağrısı, mide ve bağırsak hastalıkları, yüksek tansiyon, şeker hastalığı, kas kasılmaları, kronik yorgunluk, kaygı, depresyon, ve uyku düzensizliği gibi ruhsal ve fiziksel problemlere yol açabilir. Bu çalışmada, literatür incelemesi yapılmıştır.
Anahtar Kelimeler: Duygusal tükenme, duyarsızlaşma, düşük kişisel başarı, tükenmişlik sendromu.

The concept burnout in the contex of Maslach and Jackon's  burnout model
Abstract:  The purpose of this study is to establish a conceptual framework for the concept of burnout in the context of Maslach and Jackson's study. Burnout is determined the factors that affect the occupational burnout of lawyers, the most basic assurance of the right to seek and defend the right to exploit, which is often defined as the exhaustion of those who engage in dialogue with the individual, the diminishing of the events surrounding it. Job burnout was characterized as “a work-related syndrome that stems from an individual‟s perception of a significant discrepancy between effort (input) and reward (output)”. After the popularization of the burnout concept during the early 1980s, its assessment attracted the interest of many researchers, particularly those who study the syndrome in the human services sectors. Burnout is a common problem especially in occupational groups serving people. There are various theories trying to shed light on the burnout phenomenon. Maslach and Jackson (1981) developed the Maslach Burnout Inventory (MBI) which was initially used for measuring the syndrome. Maslach and Jackson (1981) introduced the most widely accepted conceptualization of burnout that has three dimensions: Emotional exhaustion, depersonalization, and low personal accomplishment. Burnout, which is formed by three sub-dimensions that are emotional exhaustion, depersonalization, low personal accomplishment shows itself by emotional, behavioural, and physical symptoms in the individuals. Emotional exhaustion indicates the individual stress dimension of burnout and decreases the emotional and physical resources of the individual. Depersonalization represents the interpersonal dimension of burnout. It refers to negative, rigid attitudes and unresponsiveness to work. Low personal accomplishment referring to a decline in one’s sense of competence and and/or productivity at work. As a result of burnout can cause psychophysical problems such as, headaches, gastrointestinal illness, high blood pressure, diabetes, muscle tension, chronic fatigue, anomie anxiety, depression, and sleep disturbances. In this study was conducted literature review.
Key words: Emotional exhaustion, depersonalization, low personal accomplishment, burnout syndrome.

BACKGROUND: Due to exhaustive working climate, health‑care professionals (HCPs) are highly exposed to emotional strain and work‑related stress that leads to burnout syndrome (BOS). AIM: We aimed to explore the prevalence of BOS among HCPs and delineate the factors that contribute to developing this emerging threat in HCPs working in Gondar University Hospital (GUH). METHODS: A cross‑sectional study was conducted among HCPs using a self‑administered validated questionnaire containing sociodemographic and job characteristics, symptoms of burnout using Astudillo and Mendinueta questionnaire, and Maslach Burnout Inventory scale. The prevalence of BOS was assessed by summation of answers to all 19 items with a range of 0–57. HCPs who scored >23 were considered as burned out. Pearson's correlation analysis and multivariate logistic regression were used to assess the relationship between BOS and job factors. Data were analyzed using descriptive and inferential statistics. RESULTS: A total of 250 HCPs were approached out of which 248 responded (response rate –99.2%). The overall prevalence of burnout was 13.7% and majority of the respondents experienced debility (52.8%), self‑criticism (56%), and depressive symptoms (46%). BOS symptoms were significant with age (P = 0.008), number of patients treated per day (P < 0.001), and HCPs working in shifts (P < 0.001). Higher mean levels of emotional exhaustion (5.4 ± 1.2) and inefficacy (5.1 ± 1.7) were noticed than cynicism (4.8 ± 2.0). Male HCPs, being single and years of experience, were determinant factors for all the three dimensions of BOS, whereas profession was significantly determinant for emotional exhaustion (P < 0.01). CONCLUSION: The prevalence of BOS among HCPs working in GUH was 13.7%. Being male, unmarried, and years of experience were significant risk factors for all the three dimensions of BOS. Pragmatic measures are recommended to prevent stressful challenges for the physical and mental well‑being of the HCPs in GUH.

Burnout is intimately related to and often used interchangeably with the term stress. It was Freudburger who coined the term burnout; burnout syndrome is a result of prolonged stress, primarily-characterized by physical, emotional and attitudinal exhaustion. Different psychologists conceptualize it differently; prominent among them are Cherniss, Meier and Maslach. This study was conducted to gauge the magnitude of burnout syndrome among teachers who are working in government schools of Municipal Corporation of Delhi. Findings are reported from the sample of 52 teachers working in 13 schools run by the Municipal Corporation of Delhi, this article shows that how much teachers are affected in the dimensions of burnout viz; emotional exhaustion (EE), depersonalization (DP) and personal accomplishment (PA).

Burnout is a negative situation that occurs triggered by chronic stress and leading to a reduction in
the individual's cynicism and personal accomplishment. Education, which has significant effects
on all stages of human life, may be exposed to situations that may pose barriers to success such as
burnout. Graduate students studying the problems they experienced were particularly dissertation
period, although in this case they caused the collapse spiritually may affect negatively their
success. Especially as natural sciences, production, intensive research and projects works, are
some of the problems identified which the students face during their research. In this study, the
Maslach Burnout Inventory was employed in analysing the data which was obtained from 241
students in Turkey; frequency analysis, factor analysis and t and reliability test analysis were the
analytical tools used. However; male student’s cynicism, in the course of work the students with
emotional burnout and those using cigarette where found to have more fatigue in their livings.

Health workers and caregivers working with HIV/AIDS patients are at risk of burnout syndrome. Although Papua New Guinea has generally done well in confronting the challenge of the HIV/AIDS epidemic over the last 30 years, and the infection rate seems to have stabilised, the few specialist clinics available to patients are stretched to capacity with a consequent impact on health workers and caregivers.

This international comparative case study with two humanitarian organizations, one located in Quiche, Guatemala and the other one in Chiang Mai, Thailand, aimed to assess and address levels of staff burnout, based on the syndrome’s three dimensions: emotional exhaustion, depersonalization, and low personal accomplishment. Using a mixed methods approach, the Maslach Burnout Inventory (Maslach et al., 2016) was conducted as a quantitative tool to assess levels of burnout, and participant-observation was used as the qualitative method to identify existing factors related to organizational structure and the nature of the job that may become a risk of burnout development. Sixty-one employees participated from the non-governmental organization in Thailand, and nineteen employees participated from the non-profit in Guatemala. According to the Maslach Burnout Inventory, results in Guatemala showed low scores in the three dimensions of burnout syndrome; in comparison to staff members from Thailand, where quantitative results showed high levels of depersonalization and low personal accomplishment (two dimensions of burnout) at the workplace. On the other hand, qualitative results based on participant observation contradicted quantitative findings of Guatemalan case study, where risk factors related to organizational structure and nature of the job were identified, suggesting risk of burnout development. In addition, with the results, different proposals were developed according to each case’s needs to address burnout. The Guatemalan non-profit showed interest in improving their recruitment and selection process and the non-governmental organization in Thailand opted to work on the development of a personnel policy related to domestic violence.

El sindrome de burnout es, segun Gil Monte (2005)(1), “una forma de acoso psicosocial en el trabajo. Es una situacion en la que el trabajador se ve desbordado y se percibe impotente para hacer frente a los problemas que le genera su entorno laboral, en especial su entorno social. Los individuos se sienten desgastados y agotados”. Este sindrome tiene una alta prevalencia en aquellos profesionales que trabajan en contacto con personas, y en el caso de la enfermeria en Espana las cifras de este sindrome se situan entre un 18%(2) y un 33%(3) de sus profesionales. El objetivo de la presente revision es conocer las metodologias de prevencion utilizadas para el abordaje de este sindrome en la enfermeria espanola, para lo que se realizo una busqueda bibliografica en bases de datos (PubMed, Fisterra, Web of Knowledge, Cuiden, Cuidatge, Teseo, Cochrane Plus y Dialnet) buscando articulos originales que cumplieran los requisitos. La prevencion del sindrome de burnout se plantea como un eje fund...

Academic burnout is an occupational health syndrome with both psychological and physiological symptoms. It manifests as a debilitating and sometimes life-threatening condition when the extremely educated are under excessive social and occupational stress. Recent studies demonstrate that societal and economic changes have induced metamorphosis of the professoriate from a low-stress to a high-stress occupation. Our knowledge about the nature and incidence of burnout among professors in the United States comes largely from studies confined to specific institutions, medical schools, and research universities. Publication is probably the most obvious and obtainable signal of reduced research productivity, and it is closely connected with academic burnout. I shed light on the potential incidence of academic burnout in university faculty by examining the productivity of 612 tenured life science faculty members from non-doctoral granting departments at 76 regional state universities and liberal arts colleges distributed among 13 randomly selected states. Anything claimed to be a publication on a faculty member's CV or webpage, or via a Google Scholar query was accepted. This definition inflated publication counts making unpublished faculty more difficult to identify. Despite this, about 37% of tenured faculty went unpublished from 2008-2012. State jurisdictions averaged from 19% to 52% of faculty without publications. Departments awarding masters degrees had more published faculty than non-masters awarding departments. The large numbers of unpublished faculty during this five-year window constitutes a smoking gun suggesting that academic burnout (a.k.a., adrenal exhaustion) may be a widespread problem in American regional state universities and public liberal arts colleges. However, supporting psychological and physiological tests are needed to rule out or support definitively the role of academic burnout in the revealed publication patterns of faculty at these mid-tier schools. Institutions with low faculty publication rates should screen faculty to evaluate the degree to which burnout is present, regardless of teaching load. These results beg to question if immediate need exists for strategic implementation of college-wide, self-help programs to reduce the occurrence of stress-related disorders like academic burnout which may threaten the stature of American higher education.

Aim: The purpose of this paper is to study the occupational satisfaction and burnout syndrome of health professionals in the N.N.A.(Naval Hospital of Athens) before and after the onset of the economic crisis.

Methods and Material: OLBI Questionnaire and a questionnaire of demographic social characteristics was used in health professionals and administrative staff of the N.N.A. 80 questionnaires were distributed and 67 were returned. The theoretical part of the work consists of sources retrieved from various search engines such as Pubmed, PsychInfo, Google Scholar, Scopus, Wiley Online Library, but also by international and Greek magazines.

Results: Lower levels of occupational satisfaction and higher levels of burnout were observed for healthcare professionals after the onset of the economic crisis. Doctors, nurses and paramedics showed more signs of exhaustion than administration.
They experienced symptoms of exhaustion, as a result of the unfavorable working conditions, the increased and extended working hours, the increased workload due to staff cuts and the general impact of the above on the physical and mental health of employees in public health care.

Conclusion: The arrival of the economic crisis affected the levels of exhaustion and satisfaction of the employees at Naval Hospital of Athens. Healthcare professionals appeared to be burdened both at work and at the interpersonal level. The prevailing working conditions in the modern era negatively affect the quality of health care services and contribute to the occurrence of occupational burnout. Staff, it is important to plan and implement interventions that aim to prevent and reverse burnout syndrome.

Keys: Occupational Satisfaction, Burnout syndrome, Healthcare Professionals, Economic Crisis, Working Environment, Intervention

A 20. századi avantgárd szellemiség legfőbb jellemzője volt, hogy provokatív, formabontó és forradalmi.  Ezeket az elemeket az 1960-70-es évek performanszművészete és a body art alkalmazta a legmarkánsabban és leghatásosabban. Dolgozatom hipotézise, hogy vészesen fenyegeti a provokatív performanszok fennmaradását a fiatal felnőttek generációjának nagy mértékű kiégése, amely nagy hatással van a befogadói attitűdre. Olyan provokatív alkotók munkásságáról esik szó, mint a bécsi akcionisták és Marina Abramovic, valamint bővebb áttekintésre kerül Ladik Katalin Shaman Poem című performansza. Dolgozatom azt a kérdéskört járja körbe, hogy mik azok a tényezők, amik elősegítették a nagy mértékű apátia kialakulását a millenniumi generációban, és képes lesz-e ezzel az attitűddel fenntartani egy olyan művészettörténeti korszakot, melynek mozgatórugója a hatásgyakorlás?

This thesis deals with the issue of anxiety in the workplace and whether it affects the person mentally and physically, and also mentions ways to deal with it. The work was divided into two parts. The first part is theoretical and occupies chapters 1 to 3. Then is the research part that is developed in the last chapter. The theoretical part was prepared using bibliographic method and web search for web pages relevant to the subject. More specifically, the first chapter analyzes the causative factors of anxiety, in the second the symptoms are caused and in the third the ways of dealing with it. Finally, the research part that took place in the city of Argos was carried out using a questionnaire. The questions that contained were closed-ended and were mandatorily answered by 20 respondents in order to analyze the data in the SPSS 17.0 statistical package and to provide the results and conclusions.

Resumo Este estudo objetivou verificar as associações entre as manifestações clínicas e comportamentais do Transtorno de Ansiedade Social (TAS) e aferir a validade discriminativa do Inventário de Habilidades Sociais (IHS-Del-Prette) no diagnóstico deste transtorno. Participaram 1006 estudantes universitários, na faixa etária entre 17 e 35 anos, de ambos os gêneros. Posteriormente, 86 participantes foram randomica-mente selecionados desta amostra inicial e agrupados como casos e não-casos de TAS por meio de avaliação clínica sistemática. Os resultados obtidos indicaram que quanto mais elaborado for o repertório de habili-dades sociais de um indivíduo, menor será a sua probabilidade de satisfazer os critérios de rastreamento de indicadores diagnósticos para o TAS. Além disso, o IHS-Del-Prette demonstrou distinguir significativa-mente indivíduos com e sem TAS, evidenciando-se a sua validade discriminativa. Palavras-chave: Transtorno de ansiedade social, habilidades sociais, validade, manifestações clínicas. Abstract This study aimed to assess the relationship between clinical and behavioral manifestations of the Social Anxiety Disorder (SAD) and verify the discriminative validity of the Social Skills Inventory (SSI-Del-Prette) in the diagnosis of this disorder. The participants were 1,006 undergraduates, aged between 17 and 35 years old, both genders. Subsequently, 86 participants were randomly selected from the initial sample and grouped as SAD cases and non-SAD cases through systematic clinical evaluation. The results indicated that the more elaborate the repertoire of social skills of an individual is, the lower his/her likelihood of meeting the screening criteria of diagnostic indicators for SAD. Furthermore, the SSI-Del-Prette has demonstrated to significantly distinguish individuals with and without SAD, evidencing, thus, its discrimi-native validity.

И з в е с т и я на Съюза на учените-Сливен Том 28, кн. 3, 2014 г. 47 УВОД Синдромът на бърнаут (синдромът на професионално изпепеляване) е описан за първи път през 1974 г. от Херберт Фройденбергер при работещи в социални служби. Най-често той се развива при заети в така наречените "помагащи професии" като здравеопазване, социални грижи и образование, които ежедневно се сблъскват с проблемите на клиентите си от емоционален, психологически, социален характер. Това често довежда до психологически дистрес и до бърнаут. В крайния си стадий бърнаут синдромът може да доведе до безпомощност и безнадеждност, депресия, унищожаване на желанието за живот. Бърнаутът е често срещан синдром при практикуващи лекари и професионалисти по здравни грижи. Широко е изследвано разпространението и влиянието му върху накои специалисти като общопрактикуващите лекари, интензивисти, хирурзи и др. Редица научни изследвания в последните години доказват наличието на бърнаут не само при дипломираните лекари, но и при студентите по медицина. Затова решихме да изследваме този синдром именно при тях. Цел: да разкрием наличието на синдром на Адрес за кореспонденция: Д-р Светлана Методиева ДИМИТРОВА доцент, д.м. Катедра Социална медицина и здравен мениджмънт Медицински факултет, Тракийски университет 6000, Стара Загора, ул. Армейска 11

Ruh ve beden sağlığı insanın özel yaşamını etkilediği gibi, çalışma yaşamındaki verimliliğini de etkiler. Çalışma yaşamında genel olarak günün ortalama sekiz saatinin ve haftanın da beş gününün iş yerinde geçirildiği düşünüldüğünde, bu zaman diliminin (uyku hariç) iş dışında geçirilen diğer zamanlardan daha fazla olduğu görülür. Herhangi bir olumsuzluk etmenine maruz kalma süresi ile bundan etkilenme durumu arasındaki yakın ilişki göz önüne alındığında, kişinin işyerindeki olumsuzluklardan etkilenmemesi olasılığı yoktur. Bu etkilenme durumunun tıbbi sekreterler ve sağlık sektörünün diğer çalışanları için biraz daha hissedilir olduğu söylenebilir. Genellikle çalışma gün ve saatlerinin değişkenlik göstermesi, sağlık sektörünün özelliklerinden biridir. Bazen nöbet uygulaması kişinin günlük standart çalışma süresini de aşarak çok daha uzun bir zaman dilimine yayılabilmekte, hatta bazen yeteri kadar dinlenemeden tekrar bu çalışma temposuna dönmesine sebep olmaktadır. Bu nedenle diğer sektörlere göre sağlık çalışanlarının olumsuzluklardan daha fazla etkilenmeleri söz konusudur.
İş ortamındaki her olumsuzluk etmeni, ayrı bir sağlık riski oluşturmaktadır. Bu riskler bazen bir meslek hastalığına zemin hazırlarken, bazen de iş kazasına neden olabilmektedir. Özellikle son aylarda tüm dünyayı etkisi altına alan Covid-19 salgını tüm sağlık çalışanlarının ruh ve beden sağlıklarını tehdit etmektedir. Çünkü sağlık çalışanları hem biyolojik hastalıklara daha yüksek bir oranda yakalanabilmekte, hem daha fazla mesai yapmak zorunda kalmakta, hem de insanlığın yaşadığı bu büyük drama yakından tanıklık ettikleri için ruh sağlıkları da bundan olumsuz yönde etkilenmektedir. Bu etkilenmeye hasta ile fiziksel teması olmadığı için daha şanslı gibi görünen tıbbi sekreterlerin karşılaştığı riskler açısından bakıldığında ise, aslında diğer sağlık çalışanlarından fazla farkları olmadığı görülür. Çünkü koruyucu giysileri bulunmamaktadır, hasta ve hasta yakınlarının verdiği para, kredi kartı, evrak gibi materyallere dokunmak zorundadır, yüz yüze hizmet verdikleri kişiler ile aralarına mesafe koyma ve maske kullanımı dışında onlar için alınan başka bir önlem yoktur. Çalışma ortamında bulunan tehlike ve olumsuzlukları yaratan etmenler iş sağlığı açısından değerlendirildiğinde, aşağıdaki şekilde gruplandırılabilir:
-Fiziksel etmenler,
-Kimyasal etmenler,
-Tozlar,
-Biyolojik etmenler
-Ergonomik etmenler ve
-Psikososyal etmenler
Çalışanların iş ortamındaki olumsuzluklara bağlı olarak bu etmenlerden kaynaklanan sağlık sorunları ise üç genel grupta toplanabilir:
-Fiziksel sorunlar (kas-iskelet hastalıkları, duruş bozuklukları, uzuv kayıpları vb.)
-Biyolojik hastalıklar (verem, tetanos, leptospiroz, alerji vb.)
-Psikososyal hastalıklar (stres kaynaklı hastalıklar, depresyon, manik depresif sendrom, anksiyete vb.)
Gittikçe önemi artan sağlık sektörünün iş ortamlarının içerdiği olumsuzluk etmenlerinin daha fazla araştırılması ve risklerden etkilenme düzeyinin saptanarak sonuçların iş sağlığı açısından değerlendirilmesi yararlı olacaktır. Ancak şüphesiz böyle geniş kapsamlı bir çalışmanın uygulamaya yönelik kısmının bu salgın döneminde yapılması oldukça zordur. Bu nedenle bu çalışmada konular salt ruh sağlığını etkiyen sorunlar açısından ele alınmıştır. Motivasyonu ve iş verimini etkileyen ruhsal sorunlar içerisinden de özellikle tükenmişlik sendromunun üzerinde durulmuştur. Psikososyal etmenlerden kaynaklanan bir sağlık sorunu olan bu sendromu kuramsal düzeyde incelerken konuya ilişkin bir farkındalık oluşmasına katkıda bulunmak, çalışma yaşamında bu sorunla karşılaşmamak ya da karşılaşıldığı zaman baş edebilmek konusunda başta tıbbi sekreterler olmak üzere tüm sağlık çalışanları için bazı öneriler geliştirmek amaçlanmıştır.

This study aims to describe the influence of organizational communication climate on employee burnout syndrome. Burnout syndrome is a kind of stress, boredom or frustration that can cause fatigue, irritability and physical energy. Employees feel dissatisfied, bored, desperate and frustrated in doing his job. Things that cause burnout syndrome in employees are the presence of low levels of satisfaction, and lack of appreciation for the tremendous work that had been done. As a result, not only threatened his career, but also personal relationship with others. The results of this study indicate that management and employees requires good organizational climate of communication. Therefore, management needs to do some strategies to anticipate and deal with burnout syndrome, such as provide job description that is mentally challenging, provide an appropriate facilities and allowances (benefits), incentive, reward and punishment, provide working conditions supports, provide an appropriate job evaluation or selection, improve and maintain good corporate communication climate. Whereas, some of suggestions for employees to avoid and anticipate the burnout syndrome, such as working effectively and efficiently, improve teamwork, giving support each other or create a harmonious climate of communication with employees or management. Employees are expected to do the variations in doing his/her works, avoid the attitude of perfectionism and attitude of having impossible suggestions, holding regular meetings among employees so that others can know and communicate well.

espanolEl presente articulo tiene como objetivo identificar los niveles de burnout y ansiedad en profesionales del area de la salud en la ciudad de Santa Marta, Colombia. En terminos metodologicos, es una investigacion de caracter cuantitativo con un enfoque explicativo que selecciono una muestra de 59 medicos a los cuales se les aplicaron los instrumentos de medicion estandarizados: el Cuestionario de Maslach Burnout Inventory, y el Inventario de Ansiedad Rasgo-Estado (IDARE), asi como una ficha de caracterizacion sociodemografica. Se pueden mencionar entre los principales resultados la presencia de Burnout en el 25,4% de la poblacion, alarmantes niveles de ansiedad pues el 57,63% presenta un nivel medio y un 42,7%, alto. A manera de conclusiones, se expone que tanto los niveles de burnout como de ansiedad de los medicos pueden afectar su rendimiento laboral y el ejercicio profesional. EnglishThe objective of this article is to identify the levels of burnout and anxiety in health p...

The purpose of this study is to investigate whether the personal accomplishment of the sales department employees working in pharmaceutical industry is affected by emotional exhaustion and deper-sonalization or not. Based on the internal dynamics of burnout syndrome, the mechanism that builds personal accomplishment feeling of employees is the research question of this study. In the extant literature, the relationship among the internal dimensions of burnout has not attained a consensus. This research provides an important contribution to the existing literature by explaining the statistically significant relationships among personal accomplishment, emotional exhaustion and depersonal-ization. This research is a quantitative study. Research data were gathered from the sales employees working at pharmaceutical companies, by means of a questionnaire. All of the items are collected on a Likert-type 5-level measurement tool. Test of hypotheses was performed by means of partial least square structural equation modeling (PLS-SEM) method. The findings designate a negative and significant relationship between emotional exhaustion and personal accomplishment, and between depersonalization and personal accomplishment. In conclusion, this study recommends some practical managerial implications to increase the personal accomplishment feeling of employees.

Objetivo. Determinar la relación entre el clima laboral y la aparición del síndrome de burnout en un grupo de trabajadores de instituciones de educación superior. Métodos. Investigación de tipo observacional, descriptivo, transversal, con un diseño no experimental, descriptivo y correlacional. Para la recolección de datos se utilizaron dos escalas de Likert: clima laboral de Palma y el inventario de burnout de Maslach. La muestra fue de 51 trabajadores, quiénes fueron seleccionados a través de un muestreo no probabilístico por conveniencia. Resultados. Se evidenció un clima laboral favorable en un 49 % (25) y desfavorable en un 3,9 % (2); el 39,2 % (20) percibió el síndrome de burnout como medio y el 29,4 % (15) como bajo. Se comprobó la existencia de una correlación débil negativa entre el clima laboral y el síndrome de burnout (Rho = -0,377; p = 0,006); correlación negativa débil y significativa del clima laboral con la dimensión agotamiento (Rho = -0,331; p = 0,018), correlación ...

Burnout Syndrome is a result of chronic stress manifested by chronic fatigue both physical and mental, anger, feelings of self-criticism, impotence, negativity, irritability, among others. It manifests in the athletes in three main areas: psychological, environmental and sports. The aim of this research is to determine the prevalence of chronic fatigue syndrome in the athletes of Guadalajara´s National University, located in Jalisco, Mexico in the year of 2008. In the research 531 students were involved, all of them from different sports, place of residence, universities and degrees. A sociodemographic questionnaire was implemented to obtain personal data as well as information of the environment where the athletes interact; to evaluate the Burnout, the Maslach and Jackson’s inventory was used in its adapted sport version. With the test, a reliability of .789 was obtained in the instrument, and the highest middle in personal accomplishment, not finding significant differences regard...

STRESZCZENIE ZESPÓŁ WYPALENIA ZAWODOWEGO WŚRÓD PERSONELU PIELĘGNIARSKIEGO ZATRUDNIONEGO W ODDZIAŁACH INTENSYWNEJ TERAPII Wstęp. Pracownicy ochrony zdrowia są narażeni na występowanie zespołu wypalenia zawodowego (ZWZ). Cel pracy. Celem pracy była ocena występowania ZWZ wśród pielęgniarek w oddziałach intensywnej terapii (OIT).