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This Briefing Paper has been designed to critically evaluate the application of Total Quality Management (TQM) in the world’s leading furniture company, IKEA. The paper will further critique and outline how IKEA holistically approaches the concept of TQM, applying it numerous principles across the various aspects of the business, and in general as a whole. A 10 minute accompanying video linked via a picture at the end of the report is also included.
2015
The international standard ISO/IEC 17020 contains the requirements for work of various inspection bodies which aim to raise the level of their activities, as well as the confidence level of clients in performing inspection activities. Furthermore, the standard is aligned with other standards of series standards ISO/IEC 17000 and contains certain parts of guideline IAF/ILAC A4 as well as the mandatory parts of ISO/PAS documents. The standard is used as the reference document during an assessment process of inspection bodies by accreditation bodies. Based on the assessment, inspection bodies prove the fulfillment of the standard requirements, respectively their competencies for performing inspection activities and gain market confidence. The paper describes all necessary steps which should be taken into account by an inspection body so that it can fulfill general and technical requirements of the standard and demonstrate the necessary competencies for performing inspection activities....
The report analyzed and evaluated the performance measurement and management system (PMS) of IKEA based on the 12-question framework suggested by Ferreira and Otley (2009). The focus of the analysis is mainly on six aspects within PMS including the key performance measures, target setting, performance evaluation, reward system, the use of PMS and finally the link between these parts of PMS and the way they are used (Question 5-8, 10 and 12). Information regarding the remaining questions (Question 1-4) within the framework are also included as supporting grounds for the main analysis.
Computers & Industrial Engineering, 1988
Journal of Management in Engineering, 1999
There is risk involved in any construction project. A contractor's quality assurance system is essential in preventing problems and the reoccurrence of problems. This system ensures consistent quality for the contractor's clients. An evaluation of the quality systems of 15 construction contractors in Saudi Arabia is discussed here. The evaluation was performed against the ISO 9000 standard. The contractors' quality systems vary in complexity, ranging from an informal inspection and test system to a comprehensive system. The ISO 9000 clauses most often complied with are those dealing with (1) inspection and test status; (2) inspection and testing; (3) control of nonconformance product; and (4) handling, storage, and preservation. The clauses least complied with concern (1) design control; (2) internal auditing; (3) training; and (4) statistical techniques. Documentation of a quality system is scarce for the majority of the contractors.
Quality Production Improvement, 2014
The European system of ensuring safety of the product imposes on producers and importers of machines, equipment and elements of safety an obligation to provide the recipients with safe products. Characteristic of CE mark and its meaning for producers was present in the chapter.
Древняя Русь. Вопросы медиевистики., 2024
International Journal of Research in Business and Social Science (2147- 4478)
The happiness advantage, 2012
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Revista Direito no Cinema, 2022
International Journal of Molecular Sciences
AKTÜEL ARKEOLOJİ , Mayıs Haziran , 2018
Urban Planning, 2024
Journal of Evidence Based Medicine and Healthcare, 2021
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Journal of Happiness Studies, 2008