Conference papers by Malla Mattila
The purpose of this paper is to explore the role of an individual in exploratory technological in... more The purpose of this paper is to explore the role of an individual in exploratory technological innovation and to propose that to understand the evolvement and outcome of explorative innovation, attention needs to be paid not only to the challenges of infant technology but to individuals driving the technology development. An empirical study of a technological innovation over a period of 16 years was conducted. The study shows that the continuum to the innovation process over the years has relied on the cognitive and affective commitment of an R&D director. Despite of the repeated failures in manifesting the commercial outcome, the entrepreneurial spirit of the R&D director has ensured the continuous development of the initial innovation still holds significant business potential.
This study aims at describing co-creation process in terms of internal knowledge sharing. By inte... more This study aims at describing co-creation process in terms of internal knowledge sharing. By internal knowledge sharing, we understand the sharing of material and immaterial outputs of service provider-customer interactions inside the company and within the service delivery process. The starting point of the paper is the alleged need of professional service firms to effectively leverage not only their employees' knowledge but also to actively participate in the customers' value creation processes in order to develop opportunities to create value with and for their customers. Hence, this paper introduces professional services and value cocreation framework as perspectives to study value creation processes professional service companies face today. Based on the intensive case study on one medium-sized advertising agency called Advert, we demonstrate how value is co-created in practice and how customerrelated knowledge is shared inside the professional service company.
ebrc.fi
This study aims at identifying and analysing the key challenges in managing a network business. T... more This study aims at identifying and analysing the key challenges in managing a network business. The starting point of the paper is the alleged need for new kinds of theoretical frameworks which take into account value creation situations businesses face today. Hence, this paper introduces the value co-production framework as an alternative perspective to the existing approaches built in the industrial era (i.e., value chain thinking). This framework elevates knowledge and relationships in the locus of business and argues for reconfiguration of roles, actions, and interactions among the networked actors.
ebrc.fi
This study aims at identifying and analyzing the features of collaboration in a networked busines... more This study aims at identifying and analyzing the features of collaboration in a networked business through a qualitative case study. The starting point of the paper is the alleged need of companies to find suitable means to capture and combine the efforts of internal and external actors and ways to form such networks which will support the growth and profitability of the business. The theoretical background of this study is based on the organizational research on networks and value co-production which suggests that collaboration not only enables the organising and utilising of competences, but also provides one aspect in understanding how mutual activities are managed in organizations.
The purpose of this paper is to study collaboration within virtual organization's social networks... more The purpose of this paper is to study collaboration within virtual organization's social networks. The starting point of the paper is the alleged need of modern organizations to harness their know-how and capabilities across organizational boundaries with those of their partners in order to create continuous streams of innovations. The most important capabilitymeta-capability -in this process is proposed to be collaboration. Business policy literature proposes that information and communication technologies (ICTs) have enabled the separation of location, time, and the distribution of fragmented processes. Thus, today people are not anymore bound by accomplishing tasks individually during their working day and within the walls of an organization but by continuously collaborating with each other off space and time through electronic medias. However, the strength of ICTs to offer potential playgrounds for creating, maintaining and developing co-operative processes, and for committing members of virtual organization in the collaboration type of activities is still a question. Consequently, the efforts for integrating collaboration, virtual organization, and social networks into a coherent landscape remain yet a matter of empirical investigation.
This conceptual paper aims at studying co-operation from two theoretical network perspectives: bu... more This conceptual paper aims at studying co-operation from two theoretical network perspectives: business and social networks. The starting point of the paper is the alleged need of modern firms to harness their know-how and capabilities across organizational walls with those of their partners. The most important capability in this process is proposed to be cooperation. Business networks literature proposes that firms are partly forced to co-operate with each other in order to survive in fast-changing business environments and that the cooperative processes are driven by economic premises and beforehand designed objectives. Social network literature in turn proposes that co-operation between the actors can emerge without being intentionally planned; instead the objectives of co-operation are negotiated and produced together through actors' social interaction and exchange processes and during the co-operative processes. Consequently, the efforts for integrating co-operation and proposed network approaches into a coherent landscape are challenging and remain yet a matter of empirical investigation.
Conference Presentations by Malla Mattila
Papers by Malla Mattila
This study examines Finnish self-initiated expatriates (SIEs) in Poland. The theoretical framewor... more This study examines Finnish self-initiated expatriates (SIEs) in Poland. The theoretical framework is based on a boundaryless career perspective whereby one’s career has evolved beyond organisational boundaries and being individually managed. The issue of crossing objective boundaries (i.e., physical mobility) is at the forefront of this perspective, while the issues of psychological mobility and the negative aspects of a boundaryless career model remain in the background. The study contributes to expatriation literature by adopting a narrative approach and describing and analysing the physical and psychological boundaries experienced by Finnish SIEs from the boundaryless career perspective. Generated data were used to construct three narratives that differ with regard to the degree of the boundaryless career ‘mindset’ demonstrated within them. The study shows that the economic downturn in Finland has ‘pushed’ Finnish SIEs to search for jobs overseas. These SIEs see working in Polan...
ABSTRACT This study aims at describing and analyzing the network formation of technological innov... more ABSTRACT This study aims at describing and analyzing the network formation of technological innovation. Studying this research phenomenon as processes generally and as sociomaterial processes specifically calls for a holistic and process driven research approach. This approach is captured by adopting material constructionist research philosophy and consequently materially relativist style of thinking as well as the basic ideology of case study research. These research philosophical stances give an opportunity for me to become sensitized to materiality, process, conflicts, and interests when scrutinizing the network formation of technological innovation. The study is situated in the context of construction; I draw analytical insights from many sources and use these in describing and analyzing the network formation of technological innovation. These sources include the network studies in business context – business networks, social networks and entrepreneurial networks – as well as actor-network theory and the empirical case called the intelligent paper in the study period of approximately 13 years, thus from 1997 to 2009. The intelligent paper is a technological innovation and a network as I regard it in this study. It concerns cost-effective, high-volume and roll-to-roll production of printable optics and electronics which enables novel, intelligent functionalities onto printed matter. It is part of the emerging printed intelligence markets, which is located at the crossroads of several industries, namely paper and printing, optics, and electronics. I identify two ways to describe and analyze the network formation of technological innovation, namely the concepts of network trajectory and translation. The first is the concept of network trajectory. It enables capturing simultaneously a network, that is, actors and their relationships and a path of movement of this network across space and time. From the previous network studies in business context, I identify three network trajectories: the goal-based, opportunity-based and integrated network trajectories. The contemplation of these trajectories leads to three shortcomings of this view: (1) heavy emphasis has been put on humans and their relationships as principal carriers of technological innovation activities, (2) non-humans and their relationships have only been treated as instruments in these activities, and (3) the human parties have rather deterministically and linearly been seen to influence and be influenced by the networks within which they are embedded while engaging in technological innovation activities. These shortcomings are transcended in this study by introducing actor-network theory and adopting the concept of translation. The concept of translation shifts the focus onto sociomateriality involved in the network formation of technological innovation. It allows detecting the network formation of technological innovation as continually unfolding sociomaterial processes during which some actors – by becoming involved in network formation/technological innovation and chained together in a logical succession – succeed in pursuing a character while others remain objects of other actors’ actions. At the same time, the underlying power relationships between them become revealed. In the empirical part of the study, I discuss the case of the intelligent paper using heuristically Callon’s (1986a) four-phase translation model. Additionally, I complement the model with introducing certain relational and somewhat metaphorical words (i.e., pack and filtering). As a result, I narrate the network formation of technological innovation. This narration provides a multifaceted and empirically grounded understanding of the network formation of technological innovation, which is full of noise and disturbances. It displays several competing heterogeneous networks and consequently several competing packs including multiple human and nonhuman actors, their actions, and their interconnected relationships to each other while forming the network and consequently the technological innovation. It also reveals multiple phases during which these heterogeneous networks get continually reconfigured, transformed, and finally revitalised into one more coherent heterogeneous network as well as different strategies through which actors continually try to stabilise these configurations. Interpreting the case of the intelligent paper through the concepts of network trajectory and translation, I build a revised understanding of the network formation of technological innovation. I broaden the networks as processes view generally and the strong process view to networks specifically by arguing that the network of technological innovation concerns continually unfolding sociomaterial processes and consequently continually unfolding heterogeneous networks (packs), which are equipped with entanglements of humans (individuals, firms and organizations), nonhumans (e.g., machines, methods and…
Business Models and Firm Internationalisation
Journal of Personal Selling & Sales Management
Abstract This study aims to offer novel means for rethinking contemporary business-to-business (B... more Abstract This study aims to offer novel means for rethinking contemporary business-to-business (B2B) sales operations and the assumptions that underlie them in the digital era. This rethinking relates especially to sales managers’ efforts to facilitate cognitive unlearning in B2B sales management during the ongoing digital transformation taking place in enterprises. Unlearning—the process of purposely reflecting on and discarding old ways of knowing and doing—is crucial to prevent outdated organizational knowledge and routines from becoming a barrier to change. Before adopting new sales practices, sales organizations must first discard old ways of knowing and doing. Drawing insights from unlearning and B2B sales management literature and conducting empirical qualitative research on 31 executives and senior managers operating in various industries, the study outlines a four-phase process for unlearning as well as several key themes within each phase. The findings emphasize how top management facilitates cognitive unlearning regarding digital business transformation in the B2B sales context. The study contributes to sales management literature by introducing cognitive unlearning as a new theoretical angle on the issue of digital transformation. It also offers insights for sales managers on how to elevate and leverage the unlearning of salespeople.
Journal of Public Policy & Marketing
Food waste is a global sustainability issue that demands that multiple stakeholders participate i... more Food waste is a global sustainability issue that demands that multiple stakeholders participate in solving it. This article examines how different food system stakeholders are held responsible in the policy debate related to food waste reduction. The study adopts a framing approach, paying attention to the construction and negotiation of what is going on in the food waste–related public policy debate. The data consist of documents generated as a result of food policy development processes in Finland. The authors identify four framings—eco-efficiency, solidarity, safety, and appreciation—within which the issue of food waste is presented differently and different stakeholders responsibilized. The framings reveal the nature of food waste as a boundary object, a flexible and open-ended object that has different context-dependent meanings. The study extends marketing literature on responsibilization by investigating several stakeholders beyond consumers. Additionally, considering food wa...
Alue ja Ympäristö
Artikkelissa hahmotellaan materiaalitajun käsitettä kuluttajien ja materiaalien välisenä, tilante... more Artikkelissa hahmotellaan materiaalitajun käsitettä kuluttajien ja materiaalien välisenä, tilanteisena, aktiivisena ja vastavuoroisena suhteena. Tavoitteena on luoda uutta ymmärrystä kuluttajien materiaalisuhteista osana kestävää kulutusta. Käsitteellisesti materiaalitaju rakentuu suhteessa lukutaidoista käytävään keskusteluun ja sen kritiikkiin. Ammentamalla teoreettisia vaikutteita uusmaterialismista ja pragmatismista, materiaalitajun käsite korostaa materiaalisuhteiden tilanteista, vuorovaikutteista, kehkeytyvää ja jännitteistä luonnetta. Lisäksi materiaalitaju rakentaa ymmärrystä siitä, miten kuluttajat luovasti oppivat ja muuttavat tapojaan olla vuorovaikutuksessa materiaalien kanssa. Materiaalitaju tuo kestävän kulutuksen tutkimuksen keskusteluun aiempaa vahvemmin ajatuksen materiaalien aktiivisista toimijuuksista sekä materiaalisuhteiden monenlaisista yhteenliitännöistä kuluttajien arjessa. Artikkelissa määrittelemme materiaalitajun käsitteen neljän ulottuvuuden (tilanteisuus...
Industrial Marketing Management
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Conference papers by Malla Mattila
Conference Presentations by Malla Mattila
Papers by Malla Mattila