RPM Plumbing & Heating Limited Reviews

330  Excellent
TrustScore 5 out of 5

4.9

In the Plumber category

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Reviews4.9

330 total


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Rated 5 out of 5 stars

Good honest and reliable company

It was -5 outside and our 20 year old boiler was making some strange noises, before giving up completely. I contacted RPM at 8am and despite being overwhelmed with work due to the cold snap, arrived at lunchtime to take a look. The parts we needed were available straight from the van, so all fixed and boiler serviced at the same time. He kept the price down by only replacing what was needed. I wouldn't hesitate to recommend RPM to anyone.

Date of experience: January 03, 2025

Reply from RPM Plumbing & Heating Limited

Your kind words inspire us to keep delivering great service. Thank you for your review!


Rated 5 out of 5 stars

helped me out came out the day I got in…

helped me out came out the day I got in touch and was very professional fixed the problem and serviced the boiler am very please with the service

Date of experience: January 10, 2025

Reply from RPM Plumbing & Heating Limited

We’re so pleased you’re happy with our work. Thanks for your fantastic review!


Rated 4 out of 5 stars

Quick response

The response time from phone call to arrival was quick and the problem was soon sorted.

Date of experience: January 12, 2025

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our biggest reward. Thanks for your review! What could we have done better to reach five-stars?


Rated 5 out of 5 stars

Always a good reliable service from…

Always a good reliable service from RPM.
Richard keeps me updated by text and well informed about his arrival.
Clean and tidy with explanations about the work that needs doing if required.
Will continue to recommend.
Many thanks.

Date of experience: November 10, 2024

Reply from RPM Plumbing & Heating Limited

It’s always a pleasure to hear from happy customers. Thanks for the five stars!

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Rated 5 out of 5 stars

Very good service.

Very good service.

Date of experience: January 24, 2025

Reply from RPM Plumbing & Heating Limited

Thank you, we appreciate your five-star feedback! It’s fantastic to know our service met your expectations. Thanks for choosing RPM!


Rated 5 out of 5 stars

Great service and price

Great service fitted us in for replacement boiler when ours broke. Cost and service was excellent.

Date of experience: December 30, 2024

Reply from RPM Plumbing & Heating Limited

We’re so grateful for your five-star feedback. Thanks for letting us assist you!


Rated 5 out of 5 stars

Prompt and cost Effective

Prompt, professional deployment of repair solution. Tidy up after job very good.
Explanation provided as to cause of leak and how it was repaired.
Very happy with a cost effective result.

Date of experience: November 14, 2024

Reply from RPM Plumbing & Heating Limited

We’re so glad to have exceeded your expectations. Thanks for your support!


Rated 5 out of 5 stars

Communication was excellent

Communication was excellent. Responded promptly, gave me an idea of the potential issue and a choice of appointment times. Followed up with text nearer the time. Was punctual, friendly and fixed the problem for a fantastic price. Very pleased.

Date of experience: October 22, 2024

Reply from RPM Plumbing & Heating Limited

Your support and positive feedback are truly appreciated. Thank you for your review!

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Rated 5 out of 5 stars

Great Experience

Called on Tuesday with a boiler that wasn't maintaining heat, sent a few photos on WhatsApp. Guys came out Friday, fixed it in 45 minutes, for the quote that was given on the Tuesday. Price was low as well and I was expecting more. On top of that the guys were extremely nice and had a bit of a chat with them. They got our heating working quickly, cheaply, and had good banter, what more do you want?

Date of experience: October 25, 2024

Reply from RPM Plumbing & Heating Limited

We’re so glad you chose RPM Plumbing and Heating. Thanks for your great review!


Rated 5 out of 5 stars

New boiler fitted and minor plumbing…

New boiler fitted and minor plumbing repairs carried out. Richard gave us a choice of boilers and prices together with advice. Price was agreed and boiler ordered. Fitters arrived one week later at the exact time as promised they were friendly and very professional leaving the house clean and tidy and with the boiler working perfectly. Guarantees and paperwork followed 24hrs later. Would I use this company again 100% yes,highly recommended

Date of experience: May 08, 2024

Reply from RPM Plumbing & Heating Limited

We appreciate your five-star feedback! It’s fantastic to know our service met your expectations. Thanks for choosing us!


Rated 5 out of 5 stars

Brilliant service

Having no hot water or heating we contacted RPM. Within 2 days we had a new boiler and hot water/heating. They were quick and very professional. Moe than happy with the service we received and will definitely use them again. Thanks Team RPM

Date of experience: September 19, 2024

Reply from RPM Plumbing & Heating Limited

Thanks for your glowing review! It’s wonderful to know you’re happy with our work.


Rated 5 out of 5 stars

Needed a central heating system and…

Needed a central heating system and boiler service doing quite quickly. Rpm did it the very next day. Fast and friendly service, will definitely use again 👍

Date of experience: November 15, 2024

Reply from RPM Plumbing & Heating Limited

Your trust and positive feedback mean so much. Thanks for letting us assist you!

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Rated 5 out of 5 stars

Richard & colleagues were quick to…

Richard & colleagues were quick to respond, helpful, polite and tidy, had new boiler fitted which was recommended after old one failed. A replacement shower has also been sourced and fitted for me. Would highly recommend

Date of experience: June 20, 2024

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our top priority, and we’re so pleased to see your positive review. Thank you!


Rated 5 out of 5 stars

Alway had excellent and prompt service…

Alway had excellent and prompt service from Richard and his team, at a very fair price.
I would certainly recommend them .

Date of experience: December 03, 2024

Reply from RPM Plumbing & Heating Limited

We’re thrilled you’re satisfied with our service. Thanks for your fantastic review!


Rated 5 out of 5 stars

Very tidy boiler install at a great price!

I chose RPM Plumbing and Heating to install our new boiler, I'm glad I did as the work carried out was very tidy and professional. They turned up when they said and charged the price originally quoted. They went above and beyond on install day and carried out a couple of extra little jobs without hesitation, that tidied up my rear wall by getting rid of old no longer needed things out of the wall. I'd highly recommend RPM Plumbing and Heating to anyone and I'd go back to these guys. Very happy with the price and the work carried out on our home!

Date of experience: March 18, 2024

Reply from RPM Plumbing & Heating Limited

Thank you, we are pleased you are happy with RPM and proud of your review. Thanks for taking the time to review us


Rated 5 out of 5 stars

New Central Heating System

Excellent service from start to finish with great communication every step of the way.

Fitted new Bosch combi boiler and radiators throughout the house. Super tidy and made good any carpet and vinyl that needed moving when looking at pipes.

Very honest as we asked them to check whether pipework needed changing and after inspection went through why current pipework was worth keeping, could have easily made more money.

Can thoroughly recommend

Date of experience: August 16, 2022

Reply from RPM Plumbing & Heating Limited

Awesome, thanks for taking the time to write a review

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Rated 5 out of 5 stars

Excellent service

Diagnosis of problem is done via WhatsApp which is brill, parts are ordered or set aside, the wonderful Richard comes to fix it and he’s a lovely chap, quick, tidy and thoughtful. Jobs a good un

Date of experience: September 06, 2024

Reply from RPM Plumbing & Heating Limited

Your positive experience is what we aim for every time. Thank you for your kind words!


Rated 5 out of 5 stars

Walm heating

Richard and Trevor were very professional they installed the new boiler within a day and tested it out before leaving and explained what they had done...recommend then to everyone...also Richard the owner has kept in touch making sure the heating is working well ...they are a great team and always respond quick.

Date of experience: October 17, 2023

Reply from RPM Plumbing & Heating Limited

We enjoyed reading your review, thank you so much, we are glad you are happy


Rated 4 out of 5 stars

The men did a very good job and kept me…

The men did a very good job and kept me informed about how the work was progressing
Unfortunately house stop tap failed and footpath main stop tap failed
This is worth checking before men arrive
Now trying to understand instructions but in a warm house

Date of experience: October 10, 2022

Reply from RPM Plumbing & Heating Limited

Glad to hear you are nice and warm Don and thanks for taking the time to review us. Your new 12 year guarantee A rated Worcester should also be a lot more efficient to use. Yes, it was frustrating to find the stop tap broke when we turned the water off! But we did manage to get a replacement stop tap in the same day at no extra charge.