A Project Report On INDUSTRIAL VISIT Undertaken at

HINDUSTAN COCA-COLA BEVERAGES PRIVATE LIMITED RANINAGAR, WEST BENGAL

I would like to express my gratitude to all those who gave me the possibility to complete this
project. Therefore, I want to offer my heartiest thanks to those people who made it possible for me to complete the project work successfully. First and foremost, my intellectual debt is to DEPARTMENT OF MANAGEMENT NORTH BENGAL UNIVERSITY and entire mentors cum coordinator of the visit and project. I am thankful to our Head of the Department of management NORTH BENGAL UNIVERSITY Dr. DEBABRATA MITRA who gave our 2010-2012 batch of Management this valuable opportunity to visit HCCB PVT. LTD. RANINAGAR plant JALPAIGURI and complete this project, by which I came in contact with the organization and its culture during my one day industrial visit. Secondly, I would like to give my thanks to our group mentors and visit coordinator Mrs. PARAMITA CHOUDHARY, Mr. SUBHRATA RAY, Mr. DEBASIS BISWAS, Ms. NANDITA PRADHAN who guides me during the visit help me lot how to complete the project successfully After this, I would like to give my heartiest thanks to Ms. Kamalika Chakra borty Human resource .manager of HUNDUSTAN COCA COLA BEVERAGES Pvt. Ltd. who helped and guide me very much to complete our project. He taught me about the company and how to deal with the customers. Adding to the above I would like to give my thanks to Mr. BIPLOB GHOSE manager PLANT of HCCBPL who gave me permission for conduct and complete our visit.

INTRODUCTION ABOUT PROJECT This is the project related to industrial visit to the HUNDUSTAN COCA COLA BEVERAGE PVT. LTD. This project help to understand the reader about the industry and its concerned firm, its administrative cum operational mechanism, production process, machineries, quality control mechanism, safety systems. It gives the detail idea about following mentioned points. : - About the industry and its firms. : - About COCA-COLA. : - About HCCB Pvt. Ltd. : - Administrative frame work : - Production process. This project also includes the most important part i.e.; machineries quality control, safety systems and last but not the least operational in HCCBPL RANINAGAR, JALPAIGURI.

COCA COLA

Coca-Cola was created in 1886 by John S Pemberton, a pharmacist in Atlanta, Georgia, who sold the syrup mixed with fountain water as a potion for mental and physical disorders. The formula changed hands three more times before Asa D. Candler added carbonation and by 2003, Coca-Cola was the worlds largest manufacturer, marketer, and distributor of nonalcoholic beverage concentrates and syrups, with more than 500 widely recognized beverage brands in its portfolio. With the bubbles making the difference, Coca-Cola was registered as a trademark in 1887 and by 1895, was being sold in every state and territory in the United States. In 1899, it franchised its bottling operations in the U.S., growing quickly to reach 370 franchisees by 1910. Headquartered in Atlanta with divisions and local operations in over 200 countries worldwide, Coca-Cola generated more than 70% of its income outside the United States by 2003

HINDUSTAN COCA-COLA BEVERAGES PRIVATE LIMITED, RANINAGAR JALPAIGURI,WEST BENGAL :-

The plant of Hindustan Coca-Cola Beverages Private Limited located in Raninagar Industrial Growth Centre on NH-31 near Jalpaiguri, is one of the major bottling plants among the eight plants located in northern region of India.The Hindustan Coca-Cola Beverages Private Limited has set up its plant in Raninagar because of the availability of ground water, availability of labor at comparatively lower cost, good environment condition and also the location of the plant. The location of the plant not only provides good transport facility since it is located on NH 31, but also the Raninagar plant is the supply line for the whole eastern region and also for Nepal and Bhutan. This is very near to Siliguri, which is no doubt one the most enthralling business places in Eastern India.The Raninagar plant produces all the coca cola products except Maaza and Kinley Soda.

ORGANISATION STRUCTURE

Employees structure in RANINAGAR plant

PRODUCTION DEPARTMENT
Process of Production: If we start our discussion on production, then at first we will find that the water they use for the production for the beverages is ground water which they pumped from 330ft below the earths surface. This ground water is treated and purify in a plant called WATER TREATMENT PLANT. This water treatment plant can purify water at a rate of 10000 lit/hr. First the water which is pumped from the bore-well is collected in a huge tank of capacity 340x2 KL. This tank is known as RAW WATER TANK. Also there are six inter connected huge tanks of capacity of 10000 lt each. At first, lime and bleaching powder is mixed with water and it is filtered with a normal filter. After that the filter water is passed through a micron filter where the particles having size of 1U,2U & 3U (U=Micron) are completed removed. The filtration process is not completed yet, the treated water is finally passed through a U.V filter. It used to kill any kind of micro organization and bacteria present in the water. They also give importance to the purification to the tanks where the water is kept and the beverage is prepared. The process is called CIP (Cleaning in place). They adopt five stages while cleaning it. At first, it is washed with chlorine water, then caustic water (NaOH) is spread then this is washed with water, then the tanks are washed with hot water and lastly with cold water.

QUALITY CONTROL DEPARTMENT:-

Then with the carbonated water, sugar, different kinds of government permitted flavored, preservatives and if it is a colored drink then different colours are mixed to prepare the beverage and it is stored in a safe place. Again while producing the beverages the quality of the liquid is given importance and for that they have a separate quality laboratory. In every half an hour two bottles are picked and the authority checked the quality whether there are any lapses in the test or in the bottles or anything. They have a machine called GAS VOLUME MACHINE which checks the pressure and temperature, then the sugar concentration is checked in a machine called DENSITY METER, two or three people take a sip of the liquid to be sure of the test. Lately, whether the bottles are made properly or not is checked. For that the bottles is dipped in a liquid for 30 minutes to check the durability

PRODUCTION OF BOTTLES AND FILLING OF BEVERAGES While the production of the beverages is going on, on the other side, the production of the PET bottles and its cleaning is also going on. But in case of glass bottles only the beverage is filled into them as the bottle are made in some other places. In case of PET bottles the Raninagar plants buys the raw material on the bottle from Hyderabad and Chennai and it is called perform. The send of raw material into a machine called BOTTLE BLOWING MACHINE. There in temperature in 40 bar air pressure the small sized perform takes the shape of the bottles which we used to see in the market as in the machine it moulds like a balloon. Then it comes to the machine called RISER where the washing of the bottles are done. The PET and RGB bottles are washed for 30 minutes through five steps: Washed with chlorine water. Caustic soda water. Caustic in washed out with pure treated water. Washed with hot & cold water. Then the bottle is ready for the for the filling of the liquid. In the machine at a time 600 glass bottles can be washed. Now the bottle reaches the place where the liquid to be filled in them is kept.

DISTRIBUTION NETWORK
HCCBPL has a wide and well managed network of salesmen appointed for taking up the responsibility of distribution of products to diverse parts of the cities. The distribution channels are constructed in such a way that the demand of customers is fulfilled at the right place and the right time when it is needed by them. A typical distribution chain at HCCBPL would be: Production Plant Warehouse Depot Warehouse Distribution Warehouse Retail Stock Retail Shelf Consumer The customers of the Company are divided into different categories and different routes, and every salesman is assigned to one particular route, which is to be followed by him on a daily basis. A detailed and well organized distribution system contributes to the efficiency of the salesmen. It also leads to low costs, higher sales and higher efficiency thereby leading to higher profits to the firm.

Observations and Conclusion

The Coca-Cola Company has one global standard.
Coca-Cola India follows the same international quality standard across all the bottling operations within India. Every ingredient use in the manufacturing of beverages meets all the local regulatory, Company and International standards. All ingredients undergoes extensive testing and inspection prior of being released for use. On periodic bases external validation and testing is performed by independent and accredited laboratory in all our ingredients used in the manufacture of beverages. Coca-Cola India procures the ingredients from pre-selected lots approved from authorized suppliers. The Coca-Cola Company has only one quality system around the world.