v2 Zoom Phone

Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 12

Zoom Phone

PT. Kreasi Utama Mandiri


Providing your IT needs
Company Profile

PT. Kreasi Utama Mandiri has been part of Indonesia's technological journey since
2004. Our hearts are filled with the enthusiasm to respond to the extraordinary IT
developments in this country. Amidst such rapid changes, we are ready to answer the
call of technology and provide the right solutions for our customers.

We always prioritize the needs of our customers, and we believe that the success of
our customers is our success. This belief drives us to continue delivering our best.

PT. Kreasi Utama Mandiri, as the official Zoom partner in Indonesia, offers various
Zoom's products such as Zoom Phone.
Zoom Phone
Overview

What is Zoom Phone?


Zoom Phone is a full-featured cloud phone
system built on the Zoom platform. Whether
it's from a traditional desk phone, mobile
device, or desktop computer, Zoom Phone is
reliable and easy to use.
Zoom Phone
Key Features

Unified Communication Call Management Administrative Control


Zoom Phone seamlessly integrates Easily manage call history, Centralized control over
with Zoom’s platform allowing voicemail transcription, and delegation, call queues, and
users can make and receive calls recording for efficient routing through an intuitive admin
from various devices. communication. portal.

Performance Monitoring Scalability Reliability and Security


Track call performance and quality Zoom Phone scales effortlessly Enjoy secure HD voice
scores with user-friendly for organizations of any size, communication on a global
dashboards. supporting BYOC capability. platform, ensuring peace of mind.
Zoom Phone
Solving Phone Pain Points

High Cost of On-Premises Disjointed User Experience Limited UCaaS Phone Options
Hardware

Zoom offers a seamless, cloud- Zoom provides unified Zoom Phone offers a cohesive
based solution with simplified solutions across devices, user experience and is rapidly
billing and a focus on customer eliminating the need for expanding globally, including in
satisfaction. multiple vendors and improving Indonesia, with flexible PSTN
adoption rates within connectivity options.
organizations.
Zoom Phone
Features

Zoom Phone ● Make and receive calls


● Click to dial, highlight and call
Features ● Listen to voicemails and view call history
● Use caller ID
● Call recording
● Transfer a call and elevate it to a meeting
● Merge a phone call with a concurrent meeting
● Monitor a call (listen, whisper, barge, take over)
● Park a call
● Use emergency call enhancements
● Search and view Internal and external contacts
● Use intelligent call routing & management
● Configure Auto-attendant / Interactive Voice Response
(IVR)
● Interoperability with standards-based endpoints
● Send and receive text messages with Short Messaging
Service (SMS)
● Send and receive video voicemail
● And many more!
Zoom Phone

Zoom Phone on PC Zoom Phone on Smartphone


Zoom Phone
Zoom Phone Hardware

Zoom Phone Certified Hardware


Zoom Phone
Zoom Platform

● Market Leader in UCaaS Solution


● Multi-Platform
● Frictionless Communication across
devices
● Cloud-Native
● Stable and Reliable
● Full features from meeting, chat, phone,
workspace.
● … and many many more!
Zoom Phone
Customer needs

Sue’s Zoom Phone needs:


• Business hours from 8 AM to 8 PM
• Customer wants to leverage common area phones for
incoming calls so that her employees can be at the
counter or working in the shop
• Knowing the display on the phone reflects which area the
call is directed to – flowers or edible arrangements
• Automated response for business hours, the address of
the store, and the website address and option to talk to
someone about billing issues
• Customer want to know details about which part of the
This is Sue! business gets the most calls
• Customer needs a private voicemail box
A small business owner of a • Hold music advertise the new location
Flower Shop and Edible Arrangements
Zoom Phone
Customer needs

Zoom Phone - Demo


Employees at the counter or working in the shop

Customer Edible Arrangements


801 806
Auto Receptionists
Sue Flower Shop and Edible hold music to
Arrangements automated response for
advertise the new
open from 8 AM to 8 PM hours, the address of the
location
store, and the website Billing Issue
address 807

Flower Shop
805
Zoom Phone
Contact Us

JAKARTA OFFICE :
Menara Rajawali, Level 7-1 Kawasan Mega Kuningan
Jakarta Selatan 12950, Indonesia
Tel. : 021-30339015 / 021-29380767
Website : http://www.kum.co.id - Email : [email protected]

Hotline Sales & Marketing (Call/WA)


08971233000 / 081532223000 / 08998973000 / 085219253000

Hotline Adm & Finance (Call/WA)


081532113000 / 08972003000

Hotline Technical (Call/WA)


021-30339017 / 08981703000 / 089686673000

You might also like